Support Archive (2)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Can I use this booking for individual campsites Appx 20 with 3 different types

    • Hello ,
      If you are need the several bookings for the same date, if yes you are need to check the Booking Calendar Business Large version (previously its was Hotel Edition version) .
      At the Booking Calendar Business Large version is possible to set the capacity of the booking resource, it’s mean that your visitors can make the several reservations per the same date, in other words, the date(s) in calendar will be available until lumber of reservations per these full dates is less than capacity of the booking resource. Please note, if you will use the timeslot selection for the booking resource with capacity higher than one, so then this timeslot will be simply record as a data into DB according this booking, but will not impact to the time availability.

      Please read more info about the booking resources and how to configure them here http://wpbookingcalendar.com/help/booking-resource/

      Please read the Booking Calendar version overview here: http://wpbookingcalendar.com/help/versions-overview/

      You can test Booking Calendar live demos at this page http://wpbookingcalendar.com/demo/ to be sure in functionality and do not have misunderstanding.

  2. I can't seem to get the scroll icon to appear on the months. I have it set to 12, but it's only showing 3 and there is no option to scroll. See here: http://www.discoverbirth.com/for-parents/waterbirth-tub-rental

    What do I need to adjust to fix this issue?

     

    • Hello.
      It's seems that you are deactivated the booking calendar.
      I can not see the booking form at that page, just shortcode.

  3. Hello,

    Thanks for the great plugin. I'm using the free version of Booking Calendar. I implemented the calendar with the form into this page : Guide in Jordan  ... It works perfectly ... but when I used the chrome console to check if there is any error  ... I found this : 
       </script><script type="text/javascript">
     jQuery(document).ready( function(){</p>
    Uncaught SyntaxError: Unexpected token <
    <p>                
     var bk_af_submit_form = document.getElementById( "booking_form1" );

    so I went to the "wpdev-booking-class.php" file to fix that ( I thought it's about spaces instead of tabs !) but I couldn't make it ... Please advice!
    Thanks again. 
     

  4. Can I use this plug-in to show available half hour time slots in a day?  I would like my customers to see which time slots on any given day that is available and allow them to choose a specific time to book their half hour appointment.
    Thanks.
     
    Paul.
     

    • Hello.
      At the Booking Calendar Business Small and Business Medium versions are possible to make the bookings for the specific time slot.
      Please note, if you will use the fixed time slot list selection (and not the time entering using the text fields) in the booking form, the time slot list will be the same for the any date of week, in other words the fixed time slot list is not depend from the week of day. Also if some visitor will reserve the specific time slot at selected date at specific booking resource (calendar), this timeslot become unavailable for the other visitors at this selected date in this booking resource.

      You can define the "half hour" timeslots. Please read more here http://wpbookingcalendar.com/help/booking-form-fields/ .
      You can test Booking Calendar Business Small or Business Medium (which are support the booking for the specific time slots) live demos at this page http://wpbookingcalendar.com/demo/ to be sure in functionality and do not have misunderstanding.

  5. I am looking at purchasing the premium version for my client. A few questions:
    1) Is the booking form customizable?
    2) Can I set a limit on number of registrations for an event / service?
    3? Does plugin integrate with PayPal?
    4) Can a user book multiple events at once? Can a limit be set on the multiple events like say 2 event limit.
     
    Regards
     
    Charles

    • Hello
      1) Yes, you can customize the booking form at the any paid versions of the Booking Calendar at the Booking > Settings > Fields page. Please read more about it here: http://wpbookingcalendar.com/help/booking-form-fields/

      2) If you are need the several bookings for the same date, if yes you are need to check the Booking Calendar Business Large version.
      At the Booking Calendar Business Large version is possible to set the capacity of the booking resource, it’s mean that your visitors can make the several reservations per the same date, in other words, the date(s) in calendar will be available until lumber of reservations per these full dates is less than capacity of the booking resource. Please note, if you will use the timeslot selection for the booking resource with capacity higher than one, so then this timeslot will be simply record as a data into DB according this booking, but will not impact to the time availability.
      Please read more info about the booking resources and how to configure them here http://wpbookingcalendar.com/help/booking-resource/
      You can test Booking Calendar live demos at this page http://wpbookingcalendar.com/demo/ to be sure in functionality and do not have misunderstanding.

      3) Its support the PayPal Standard and PayPal Pro Hosted Solution (please note its not the PayPal Pro, and support only in restricted number of countries) integrations. You can configure it at the Booking > Settings > Payment page.

      4) Sorry, its not possible.

      • Here is some background on my clients business so you can understand the context with which I am asking these questions.
         
        My client is offering weekend classes (Saturday & Sunday) for a 10 week period. We want people to be able to book a class online and book either the Saturday class or the Sunday class. They can also book more than one class at a time. These classes have definite time frames on each day.
         
        I am the webmaster who is setting it up on the site and so I have some questions:
        1)     How do I show a start date and end date on the calendar for each class?
        2)  3)     I need to be able to set a booking limit for each class (let’s say 25 per class as an example). Once the limit is reached, no more booking can be made for that class.
        4)     I need to show requirements for each class (must mother accompany child or not, must child bring any supplies / items etc.
        5)     I would like to be able to show a little detail about what each class entails.
         
        5) I need to be able to set up each individual class so a client can review each class and then choose the class for his / her child.

        • Hello.
          Unfortunately such functionality is not possible if you are need to make the several reservations per the same timeslot at same date. Sorry.

          At the Booking Calendar Business Small and Business Medium versions are possible to make the bookings for the specific time slot.
          Please note, if you will use the fixed time slot list selection (and not the time entering using the text fields) in the booking form, the time slot list will be the same for the any date of week, in other words the fixed time slot list is not depend from the week of day. Also if some visitor will reserve the specific time slot at selected date at specific booking resource (calendar), this timeslot become unavailable for the other visitors at this selected date in this booking resource.

          At the Booking Calendar Business Large version is possible to set the capacity of the booking resource, it’s mean that your visitors can make the several reservations per the same date, in other words, the date(s) in calendar will be available until lumber of reservations per these full dates is less than capacity of the booking resource. Please note, if you will use the timeslot selection for the booking resource with capacity higher than one, so then this timeslot will be simply record as a data into DB according this booking, but will not impact to the time availability.
          Please read more info about the booking resources and how to configure them here http://wpbookingcalendar.com/help/booking-resource/

          1) You can configure the time slots at the Booking > Settings > Fields page at the top form in the Business Small / Medium versions. Please read more here http://wpbookingcalendar.com/help/booking-form-fields/
          2-3) The several bookings are possible at the Business Large version, but there is not possible to set the time of booking, please read above comments.
          4) Please read about the booking form fields configurations here http://wpbookingcalendar.com/help/booking-form-fields/
          5) Probably you are need to write this details directly inside of the post or page, where you will insert the Booking Calendar shortcode.
          6) Please read here http://wpbookingcalendar.com/help/booking-resource/ and here http://wpbookingcalendar.com/help/inserting-booking-form/

    • Hello.
      The compatibility issue is fixed in update 4.0.2
      So if you are using the free version, please update it from the WordPress directory to version 4.0.2
      If you are Using the paid version, please send your order number of purchase the booking calendar or the email, which you are used in the billing form during purchase to this email info @ wpbookingcalendar.com So then we will check it and send the link for downloading update 4.0.2, which is compatible with WordPress 3.5.
      Kind regards.

  6. Hi there.  I have just had to mover the website stanwixcommunitycentre.org.uk from a wordpress MU to its own standalone installation using backup buddy.  I cannot find the original files that I downloaded as the backup and restore operation has not kept the plugins intact.  Our purchase details are here.
    --- CUTTED ----
    How do I access a clean copy of our purchased version so that I can reinstall it cleanlY?

    I downloaded the files from the MU install, (it was only being used on one website) zipped them up and then uploaded/installed on the new version of the website.  However there are lots of errors.

    Cheers,
    Ray 

      • Many thanks for your prompt response. I have downloaded and replaced the old version of the plugin with much better results.  However it is now throwing up a line of error code on the bookings page http://stanwixcommunitycentre.org.uk/booking-manager-stanwix-community-centre/ which you can see just below the page title.

        Warning: Invalid argument supplied for foreach() in /home/stanwixc/public_html/wp-content/plugins/booking.bm.4.0.2/inc/biz_m.php on line 688

        WordPress has been upgraded to 3.5 before the plugin was uploaded again.  There are only a couple of plugins active on this installation at the moment.  Easy table Version 0.9 and WP Shortcode Magic  Booking manager's previous version was operating quite happily alongside over a dozen other plugins in the previous installation on the MU wordpress. Any ideas for this little hiccup? 

        • Hello.
          This issue is possible, if you was created unsuccessfully or incorrectly the additional booking forms at the Booking > Settings > Fields page. Or you are using there in content some non standard symbols, which is generate such issue.
          Please try to delete the additional booking forms and recreate it again.
          Kind regards.

  7. Is there a way to show only certain months on the booking callendar and all the motnhs without the speific months available. for example i want the callendar to only have june july augoust and september availble and alla the months so i wont have to click alla the motnhs to reach the three that are available? is this feature availble in the paid version?

    • Hello.
      You can specify the start month of the calendar in the popup configuration dialog, during inserting the booking short code into the post or page. Please read more here http://wpbookingcalendar.com/help/inserting-booking-form/

      And in the Business Medium and Business Large versions you can specify only specific dates as available based on the season filters. Please create the season filters at the Booking > Resources > Filters page and then at the Booking > Resources > Availbaility page set these dates as available and all other as unavailable for the specific booking resource(s). Please test it at the live demos of those versions.

  8. I'm using Multi user calender and the WP-admin folder is using SSL. Under the "add booking" I can't access the booking reasource or that the calender is greyed out. When accessing with out the SSL the resouce is fine. Is there a filx for this?

    I'm using wordpress 3.5 and muili user 4.02.

    Many Thanks    

    • Also I can't swotch between resources in the add booking section... nothing happens.

      • Sorry I found the fix from a prevous issue:

        Please open the file:   booking/include/wpdev-pro.php
        [under 4.02 file booking/inc.personal.php] 

        find this code:

                    if ( $is_edit !== 'noedit' ) $link_base = 'admin.php?page=' . WPDEV_BK_PLUGIN_DIRNAME . '/'. WPDEV_BK_PLUGIN_FILENAME . 'wpdev-booking&booking_type=' ;
                    else                         $link_base = 'admin.php?page=' . WPDEV_BK_PLUGIN_DIRNAME . '/'. WPDEV_BK_PLUGIN_FILENAME . 'wpdev-booking-reservation&booking_type=' ;

                    $link_base_plus = 'admin.php?page=' . WPDEV_BK_PLUGIN_DIRNAME . '/'. WPDEV_BK_PLUGIN_FILENAME . 'wpdev-booking-resources' ;

        and replace it to this code:

                    if ( $is_edit !== 'noedit' ) $link_base = 'admin.php?page=' . WPDEV_BK_PLUGIN_DIRNAME . '/'. WPDEV_BK_PLUGIN_FILENAME . 'wpdev-booking&booking_type=' ;
                    else                         $link_base = 'admin.php?page=' . WPDEV_BK_PLUGIN_DIRNAME . '/'. WPDEV_BK_PLUGIN_FILENAME . 'wpdev-booking-reservation&booking_type=' ;

                    $link_base_plus = 'admin.php?page=' . WPDEV_BK_PLUGIN_DIRNAME . '/'. WPDEV_BK_PLUGIN_FILENAME . 'wpdev-booking-resources' ;

                    $link_base = site_url() . '/wp-admin/'. $link_base ;
                    $link_base_plus = site_url() . '/wp-admin/'. $link_base_plus ;

         
        3.       Under SSL I can’t change the User access to a Super user.
         

        try to make these chnages:

        please open the file:  booking/include/wpdev-multiuser.php 
        [under 4.02 file : booking/inc/multiuser.php]  

        find this code:

                    $settings_link = 'admin.php?page=' . WPDEV_BK_PLUGIN_DIRNAME . '/'. WPDEV_BK_PLUGIN_FILENAME . 'wpdev-booking-option&tab=users';

        and replace it to this code:

                    $settings_link = 'admin.php?page=' . WPDEV_BK_PLUGIN_DIRNAME . '/'. WPDEV_BK_PLUGIN_FILENAME . 'wpdev-booking-option&tab=users';
                    $settings_link = site_url() . '/wp-admin/'. $settings_link ;