Support Archive

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Hi, 

    thanks for the great plugin!

    I am using the Business Large single user version for renting holiday homes. 

    I have two questions:
    1. Bookings are done on a cost per night basis, as guests are staying overnight. I want to charge a flat fee of 10$ per personfor guests that stay less than 7 days. I tried to set it via valuation days, but that only works on cost per day charging basis, which is not an option for this project. Is there another way to account for this fee? 
    2. On the page of a booking resource,I want the "Book Now" button to be an image. I think I have to change this in the client.css, but I have been unable to find the exact location where to insert it and how to exactly insert the button as an image.
     
    Thank you very much.

    Best,
    Alex 

    • Hello.

      1) If you will need to add additional costs, per visitors selections, so then you can make this configuration.
      You can insert into the Booking form, at the 

      Booking > Settings > Fields

      page some selectbox (or checkbox ), like this:

      <p>Visitors: [select visitors "1" "2" "3" "4"]</p>

      and at the 

      Booking > Resources > Advanced cost

      page at the advanced cost management section for the option visitors, set some additional cost.

      visitors:
1=100%
2=200%
3=300%
4=400%

      2) Please open the Booking > Settings > Fields page, and replace this shortcode [submit "Send"] at the top form to this code:

          <div class="my_submit_button" style="display:none;">[submit "Send"]</send>
    <a href="javascript:;" onclick="javascript:jQuery('.my_submit_button input').click();" rel="nofollow"><img src="LINK_TO_YOUR_IMG"</a>

  2. Hello 

    first the plugin is great we use now for the second year.

    But we have a problem ,we have different resourses and for every resourse we have more pieces.
    The problem we have is when there are made 2 or more  bookings on the same days for the same resours.
    The bookings work oke.
    But later we try to edit the second booking every thing go's oke but what we not can change is the amount of visitors ,we only can putin 1 visitors
    if we putin more the systeem give a error  whit the amount is to big.

    we think that the problem is when we make the first booking for 5 visitors we get resoursename of the mother resource that booking we also change later.

    then we make a second booking for the same resours on the same day say 4 visitors. when we later try to change this booking we get resourcename + the childnummer (in this case 6) when we like to change the visitors from 4 to 8 it is not posible.

    My question is do i something wrong or is this a error in the system.

    already thanks

    Rob Migchelsen

    Hoegen fietsverhuur
    http://www.hoegen-fietsverhuur.nl 

      • Oke i read the whole part and test the things about capacitie bud good not find the solution.

        we use latest version of booking BL.
        we made a parent resource with the name stadsfiets  (that is a bike)
        after this we made 99 child resources the have the name stadsfiets-1 till stadsfiets - 99 so we have 100 x stadsfiets on 1 stadsfiets
        can go 1 visitor.
        that all is working perfect .
        than we make 1 booking for 5 visitors so 5 x stadsfiets after that the availebelety on calender is 95 stadsfiets.
        than we make a second booking for say 8 visitors 8 x stadsfiets after that the availebelety is 87 stadsfiets.
        after that the both bookings are in the bookingslist so far so good.
        when i try to change first booking en change the amount of visitors there is no problem and it works oke.
        Bud when i try to change the second booking the forms open and even when i edit nothing and puss on submit butten the system
        say that amout of visitors is more then availleble. I only can change to 1 visitor.
        The only different i see is that when i change first booking the resourse name is stadfiets. and when i change the second booking the resource name is stadsfiets - 5 . the bookings are made on same date of course .
        conclusion i can not change visitors amount in second of more bookings on the same day.

        greets

        Rob Migchelsen
        Hoegen fietsverhuur 

        • Hello,
          Yes, you are right.
          During the editing of the exist booking, which is belong to the "child" booking resource(s), this child booking resource is auto selected in the booking form. And during the submitting the booking form the availability is checking for this single "child" resource and not the parent, thats why the error is appear. We will add this issue to the todo list for the fixing it in future updates.
          Right now, if you need to change the visitors selections for the specific booking, which is belong to the resource with specific capacity, you are need to cancel this booking and create the new booking then.

  4. Hi
    I've got the standard version of the form. How do you configure with PayPal? I've had a good look through questions and can't find payment setting page anywhere?
    Theme I'm using is SuperSpark by goodlayers.
     
    Cheers
    Simon
     

    • Hello.
      The Business Small and higher versions of the Booking Calendar is support Paypal, Sage pay and ipay88 payment systems integrations for the simple payments, other payment systems are not supported yet.
      You can configure the payment forms at the Booking > Settings > Payment page. You can test Booking Calendar live demos at this page https://wpbookingcalendar.com/demo/ to be sure in functionality and do not have misunderstanding.

  5. Hi 

    That is the solution what we already use. But sometimes we have a booking with a lot email and other stuf and the other problem is that customs not with the link in there email the booking can change. i hope that you can give my a mail when the uptate is ready.

    thanks sofar.

    Rob Migchelsen

    Hoegen fietsverhuur

    powered by The Bicycle Rental Company 

  6. hi My client has 2 properties to rent from her website. Is it possible to have 2 booking calendars on the one website. If so which version of your booking calendar would you recommend? regards

  7. Hi,

    I'm making a website with the possibility to rent either the 1st or 2nd story of our vacation house. The booking calendar is working great under Rockmelt web browser on PC, but when I open the website on Internet Explorer, Rockmelt (MAC) or Safari (MAC) I can't click on the dates to chose the days that I want to reserve. Can you please contact me by e-mail so that I can eventually send you an access code to my website so that you can see this for yourself and it can eventually help you do a faster diagnostic of the situation?

    Thanks in advance,
    Ludovic 

    • Hello,
      Please send all this info to the email: support @ wpbookingcalendar.com.
      But firstly, please try to make this things:
      Please clean the browser cache. And then check the page for the any JavaScript errors.
      Then try to deactivate one by one all your actual plugins one by one to check if the reason of this issue in the one of the exist plugins.
      If its will not help, please try to deactivate the actual theme and activate the standard one.

  8. Hi,
    I just bought the personal version, however when i try to add resources it gives the following error:
    Error during adding new booking resource into DB
    [F:/personal.php|L:930|V:9.Personal.SingleSite.4.0.2|DB:Table bushuren_db1.wp_bookingtypes doesnt exist]

    What to do?

  9. Hi,
     
    Is there any way to add multiple admin emails?
    Separated by a comma for example?
     
    Thanks!

  10. Hi,
    Is it possible to book, the only thing needed is to let the credit card number? (but not charge any amount to the creadit card)
    Thanks