Support

Technical help board
Important.  Check FAQ first for existing answers before posting new Questions.
Note.  You can check archive 1 and archive 2 of support technical board of already exist solutions and troubleshooting stories.
If you have any technical question about the plugin or configuration of plugin or if you found some issue, please describe it here. Please, inform inside of message your version of WordPress, PHP, Booking Calendar. Also sometimes is needed list of used plugins inside of system and name of your WordPress theme.

  1. See image for details:

    http://imgur.com/a/rJ6sK

    Hi.

    I'm having difficulty to find how and where I can edit:

    1) Above the widget is says (in Dutch) "Our happy customers". Where can I edit this text?
    2) The text color of the fields is grey on black. I inserted a line in /ccc/client.css bit the color hasnt changed. Does it work in the widget aswell? How can I change the text color?

    • Hello.
      1) If you about title above the calendar in Booking Calendar Widget, so then you can edit this title at the WordPress > Appearance > Widgets menu page at the specific widget setting section.

      If you about some other text at your webpage, so probably this text relative to your theme, because Booking Calendar does not have such type of text. Please recheck in configuration settings of your theme or some other widgets for editing this text.

      2) Please check here how to fix color of text in form fields: http://wpbookingcalendar.com/faq/change-labels-colors-in-booking-form/
      Otherwise, please send the link to the page with booking form.
      Kind Regards.

      • 1) Yeah found it hidden in the theme, my bad. Thanks for the heads up.

        2) I added the line, but the color of the text does not seem to change. You can find the website here: etenbijtjeerd.nl. Maybe it's because it's the widget?

        Thanks in advance.

        • Hello.
          Please make this fix (you have made a little mistake during your customization ):
          Please open this file http://www.etenbijtjeerd.nl/wp-content/plugins/booking/css/client.css

          then find this code:

          @media (max-width: 782px) {  
              .wpdevbk input[type="text"], 
              .wpdevbk select{
                  font-size: 1.1em;
                  height: 28px;
                  padding: 4px 8px;
          }
          
          .booking_form .control-label {
            color: #FFF;
          }
          

          and replace it to this code:

          @media (max-width: 782px) {  
              .wpdevbk input[type="text"], 
              .wpdevbk select{
                  font-size: 1.1em;
                  height: 28px;
                  padding: 4px 8px;
              }
          }
          
          .booking_form .control-label {
            color: #FFF;
          }
          

          Kind Regards.

  2. Hi,

    I deleted some bookings that were already approved, went into the trash and completely deleted them but they still show on the calendar. Need some help

    • Hello.
      Please recheck for any cache plugins, like "WP Super Cache" or "W3 Total Cache". If you are using someone, please deactivate it or add the exception to the page with booking form for do not cache this page(s).

      Also please be sure that you testing booking form for the booking resource (at front-end side) the same that you choked about bookings at admin panel.
      Kind regards.

      • Hello.
        Probably you have mentioned booking forms at live demos.

        In any version of booking calendar you can activate the "Auto fill form fields for logged in users" option at the general booking settings page in form section.

        So if logged in user will try to make the booking, some fields, like First name, second name, email will be auto-filled by data from user profile.
        Kind regards.

      • Hi,

        I have no caching plugins installed. I am sure I am checking the correct resource.

        Any other ideas? Really kind of stuck here

        • Hello.
          Then please try to deactivate one by one all your active plugins at the WordPress > Plugins menu. Then retest it again.
          If its not help, please deactivate your active theme and active the default WordPress theme. And then retest it again. May be there exist some conflict with some active plugin or actual theme and just need to find the reason of that issue.

  3. I'm checking the fields I can use in my reservation form.
    Some idea if I can add fields like Street view, interior, Single Bed, Double Bed, King Bed, Super King, etc?
    Thanks.-

    • Hello.
      You can configure different form fields in the booking form at the Booking > Settings > Fields page.
      Please use shortcode generator at the right side of the Booking > Settings > Fields page for the fast and correct creation of booking form fields.
      Please read more about the booking form fields configuration here http://wpbookingcalendar.com/help/booking-form-fields/
      Kind Regards.

    • Hello.
      Its have to work. What browser do you use ?
      Please try to recheck about any addons in your browser, that can impact to this functionality. Or try to test it with other browser.
      At least you can export the bookings to the CSV file from the Booking Listing page at Action toolbar, and then open it in MS Excel or some other application and then print it from there.
      Kind Regards.

      • I'm using Chrome like everyone... without addons.
        Already try in different computers and the same problem.
        Do you test if works?

Leave a Reply

Your email address will not be published. Required fields are marked *

two + 5 =