Support

Technical help board
Important.  Check FAQ first for existing answers before posting new Questions.
Note.  You can check archive 1 and archive 2 of support technical board of already exist solutions and troubleshooting stories.
If you have any technical question about the plugin or configuration of plugin or if you found some issue, please describe it here. Please, inform inside of message your version of WordPress, PHP, Booking Calendar. Also sometimes is needed list of used plugins inside of system and name of your WordPress theme.

  1. Hello,

    is there a way to schedule a periodically export of the .csv file anywhere on my server?

    Thanks,

    Evgenia

    • Hello.
      Sorry, currently plugin does not support such action for automatic execution periodically.
      I will add this feature to the todo list for having it in some future updates.
      Kind Regards.

  2. Would it be possible to show in the calendar the hebrew date and the regular one? thank you!
    I have already the plugin installed WordPress Hebrew Date thank you!

    • Hello.
      Sorry, in actual version of plugin its does not possible yet.
      I will add this feature to the todo list.
      Kind Regards.

  3. Hi,

    I would like to add buyers to my mailing list which is in mailchimp. Can you tell me if there is a way to do this please?

    Thanks
    Steve

    • Hello.
      By default Booking Calendar does not support integration with MailChimp.

      But its possible to make integration with MailChimp service. You can make this integration by yourself, if you need this.
      So after each submit of booking, plugin will try to send the data about this to the MailChimp for registration of such email.

      You will be need to make this fix.

      1) Please open this file ../{Booking Calendar Folder}/lib/wpbc-booking-new.php

      then find this code:

      // wpbc_integrate_MailChimp($formdata, $bktype);

      and replace it to this code:

       wpbc_integrate_MailChimp($formdata, $bktype);

      2) Then find this code:

      // Customization  for the integration  of Mail Chimp Subscription.
      function wpbc_integrate_MailChimp($formdata , $bktype) {
          /*   
          // Start Mail Chimp Customization
      

      and replace it to this code:

      // Customization  for the integration  of Mail Chimp Subscription.
      function wpbc_integrate_MailChimp($formdata , $bktype) {
      
          // Start Mail Chimp Customization
      

      3) Also you need to upload MailChimp class: "MailChimp.class.php"

      You can download it from here https://github.com/drewm/mailchimp-api/

      and then upload it to the folder: ../{Booking Calendar Folder}/lib/

      Kind Regards.

  4. Hello, this plugin looks perfect excel one small thing. I am interested for the large business or multiuser edition.

    I need to set capacity to a resource, without having to create child items. Every day I have an event with 4 positions open. I need to be able to make max four different bookings for the parent resource. Also I wanted to know if I could see a tooltip with the available capacity, for example 3 more left.

    Thanks a lot!

    • I forgot to say, that I need to be able to make 4 bookings on the same resource on the same day.

      • Hello.
        1) Its possible. But you will need to create the "child booking resources" for parent resource. You can create it in one action, just by settings how many child booking resources you need to create at the Booking > Resources page.

        2) Yes, you can see how many available "spaces" left, in mouse over tooltip. You can activate this mouseover tooltip at the General Booking Settings page.

        3) Please check this general info about capacity and availability!
        If you need to make the specific number of bookings per days, then you need to check the Booking Calendar Business Large version, where is possible to make several reservations per specific FULL date(s) by visitors (not time slots). Please read more about it here http://wpbookingcalendar.com/overview/#capacity
        At this version is possible to set capacity of the booking resource, so date(s) in calendar will be available until number of reservations is less then capacity of the booking resource.But in this version is possible to make reservation only for FULL date, not a time slots (time slots in this version only record data in the DB, but do not play any logic in reservation).
        Please read more info about the booking resources and how to configure them here http://wpbookingcalendar.com/help/booking-resource/
        Also we highly recommend to check this article about different configuration of capacity and availability http://wpbookingcalendar.com/faq/capacity-concept/

        Kind Regards.

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