Support

Technical help board

Check the FAQ first for existing answers before posting new Questions

If you have any technical question about the plugin or configuration of plugin or if you found some issue, please describe it here. Please, inform inside of message your version of WordPress, PHP, Booking Calendar. Also sometimes is needed list of used plugins inside of system and name of your WordPress theme.

7,862 thoughts on “Support

  1. Hi

    We are using “9.Business.Medium.SingleSite.5.0.4″. I was wondering if there is an option to block the booking for the present day, so that visitors can only book for tomorrow or later.

    Thanks for a reply

    • Hello.
      Yes, its possible. You need to set this option “Unavailable days from today” to “1” at the General Booking Settings page in Calendar Section.

      If this option does not exist in the version 5.0.4 (I do not remember, when its was added), then you can request new update of Booking Calendar on this page: http://wpbookingcalendar.com/request-update/

      • Thanks for the reply, but when I set that option to “1”, it is only applied once for the next day. But i would like to set it that it is for every day. For example if someone visits the page on friday next week, he cannot book for that friday, but only from saturday on. I hope you understand what i mean.

        Best regards

        • Hello.
          Probably you (or I) have some misunderstanding.
          If you (or your visitors) open the booking form (calendar) during today, then the (09/02/2014) date in calendar will be unavailable.
          If you open it during tommorow, then the (09/03/2014) date in calendar will be unavailable, so you (or your visitors) can start selection of days only from 09/04/2014.

          Did you mean something else ?

  2. Hi,

    I’m currently using your free version. I customised one of the skins last night. This morning there was a version update available which I installed – only to find that all of my customisation had reverted back to original settings. Is there anything I can do to prevent this from happening again?

    Thanks,
    Amanda

    • Hello.
      You need to backup your “personal” skin file and after update you need to upload this CSS file again to the ../booking/css/skins/ folder.

      In a future updates we will add the “personal skins” folder, which will not override after update of plugin.

      Or if you have a good responsive calendar skin, you can send it to us and we can include it to the next update of plugin.
      Kind Regards.

  3. I need some help. I’ve uploaded v.5.2 successfully but cannot find the shortcode or how to place the plugin into a template .. which I then import into my page. I am putting a site together with jollyness theme from themeforest.

    I’m in ‘edit page’ mode. Is this right?

    The instructions say to click on the ‘booking’ button and click on ‘ok’ after configuring the plugin. Did that. A flyout appears when I click on the button, but there is no ‘OK’ to launch the plugin. What am I doing wrong? The is my first wp project, although I’m somewhat familiar with html, dreamweaver, etc.

  4. Hi There,

    Would there be any chance to add a feature that confirms if the newly added booking or change of booking saved in the admin add booking area ?

    Many Thanks

    • Hello.
      Sorry, I am not sure that clearly understanding this feature.
      Can you explain more detail about this feature in some example ?
      Kind Regards.

      • Thank you for the reply.

        Sorry for the confusion.

        Say clicked on the add booking area and submitting new details or chancing a booking already placed.
        Once we finished entering the details, we need to click on send button to save it.

        we look for if a after this stage if a confirmation windows opens to say ” saved ” ?

        Many thanks

        • Ah.. I see, you need to have the confirmation window at the “Add new booking” page in admin panel, after submitting booking ?
          If, yes, then I will add this feature to the TODO list.
          Kind Regards.

  5. We are using business medium,

    We want tool tips to show prices, but on dates that are half booked, they show times also.

    Is there a way to completely disable the times function so that it will only ever show prices?

    Thanks.

    • Hello.
      If you want to disable showing booked timeslots, then please make this fix.

      Please open this file ../{Booking Calendar Folder}/inc/js/biz_s.js

      then find this code:

          if(typeof( getDayPrice4Show ) == 'function') {tooltip_time = getDayPrice4Show(bk_type, tooltip_time, td_class);} 
          if(typeof( getDayAvailability4Show ) == 'function') {tooltip_time = getDayAvailability4Show(bk_type, tooltip_time, td_class);} 
      

      and replace it to this code:

          tooltip_time = '';
          if(typeof( getDayPrice4Show ) == 'function') {tooltip_time = getDayPrice4Show(bk_type, tooltip_time, td_class);} 
          if(typeof( getDayAvailability4Show ) == 'function') {tooltip_time = getDayAvailability4Show(bk_type, tooltip_time, td_class);} 
      

      Kind Regards.

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