Technical help board
Important.  Check FAQ first for existing answers before posting new Questions.
Note.  You can check archive 1 and archive 2 of support technical board of already exist solutions and troubleshooting stories.
If you have any technical question about the plugin or configuration of plugin or if you found some issue, please describe it here. Please, inform inside of message your version of WordPress, PHP, Booking Calendar. Also sometimes is needed list of used plugins inside of system and name of your WordPress theme.

  1. 1) If a calendar booking has form fields with 4-5 email addresses for different parties attending a session....How can I only send a confirming email to 1 email address....instead of all of them getting a copy?

    2) When I am looking at Bookings listing page. Why are the bookings not listed in a straight line? See the link below

    Thank you!

    • Hello.
      1) By default Booking Calendar have to send email only to the standard (main) email field [email* email] and not to the all email fields that you are using in the booking form. What version of Booking Calendar do you use ?
      2) You are having some mistake in configuration of "Content of booking fields data" at the Booking > Settings > Fields page. Probably you forget to close some HTML element, like


      . SO please recheck carefully that all HTML elements, like DIV or SPAN or STRONG, etc... have the ending closing elements.
      Kind Regards.

  2. Hi, I have a strange issue where the paypal buy function is not working.

    I had it working originally, then we tried to add a new resource and the paypal button doesn't appear. The system provides a confirmation message but doesn't ask for payment. Since then I have removed the new resource and the associated booking form to try to get everything back to how it was. But it's still not appearing. We are using Business Large Multisite 6.1.

    Can you advise if there could be some setting overriding the paypal payment option? Or if this could be some bug?


    • Hello.
      1) Please open the Booking > Settings > Payment page and recheck that you activated specific payment option, like PayPal.
      2) Also please open the Booking > Resources page and be sure that you set specific cost for specific booking resource. the cost must be higher than 0. If you are using Booking Calendar Business Medium or higher version please recheck settings at the Booking > Resources > Cost and rates page for rates and valuation days.

      The "Thank you" message, instead of payment form is showing in situation when all payment systems are deactivated or if the cost of the specific booking = 0.
      Kind Regards.

  3. I am making a booking calendar for a taxi service for the elderly. They can make a reservation for a pickup time from their home to another address. What I want to do is that they can also arrange the pickup time to be brought home in the same reservation. Is that possible without the time in between the two pick ups being reserved? So that it is possible for other people to make a reservation in between?

    • Hello.
      Sorry, I do not sure that clearly understand this queastion.
      If you asking if its possible to make the booking, that in the middle of other booking, like first booking start on 10:00 and end at 14:00 of 2016-05-23 and you need to make new booking on same calendar for 11:00 to 12:00 of 2016-05-23, so then such functionality is not possible. Sorry.

      I can suggest that you can activate to set the days always as available, at the General Booking Settings page in Advanced section, and then use just text field or selectbox (just normal not the times shortcode) for entering/select pick-up time. Its also means that days in calendar will be always available, and you can have intersected (overlapped) bookings.

      If you was meaning something else, please explain about this more detail. Thank you.
      Kind Regards.

  4. Hi Sir,

    Is it possible to select time after the day? I want it for a barbershop with multiple users.
    Please let me know.

    Thank you, nice plugin.

    • Hello.
      The ability to book for the specific times only possible in the Booking Calendar Business Small / Business Medium versions (and in higher versions for booking resources with capacity =1). Please note if you will make the booking for the specific timeslot, this timeslot become unavailable for the other visitors for that selected date in current specific calendar.

      You can configure the timeslots selections on the Booking > Settings > Fields page. Please use the "shortcode generator" on the right side of that page for the correct generation of the shortcode.

      You can use one"timerange" (timeslots) or "start time" and"end time" selections or"starttime" and "duration"of time selections shortcodes or even start time and end time entering shortcodes. Please read more about the booking form fields configuration here

      You can test the bookings for the specific time-slots in action on the live demo of Business Small version (which is configured by default for the bookings of specific time-slots) here: Other live demo you will need to reconfigure.
      Kind regards.

      • Hello,

        Thank you for your very quick reply!

        Is there an option to use Booking calendar business small/medium with multiple users? Would be awesome.
        I am gonna check the demo now, thank you!

            • Hello.
              Timeslots also available in MultiUser version. Please retest it in the live demo.
              Kind regards.

              • Hello.

                Yes I see it, but I does not work for me.
                I checked this option:
                "Check this box if you want to use recurrent time to reserve several days. This means that middle days will be partially booked by actual times, otherwise the time in the booking form will be used as check-in/check-out time for the first and last day of the reservation."

                But I dont see it working at the demo of multiuser.

                • Hello.
                  You need to add the time shortcodes to the booking form at settings fields page. Please check my previous comment.
                  Kind regards.

  5. Hello Sir
    I am using your booking calendar...i want to show form details in a table on web page but i am unable to get data from table it shows ----- text^to_date^20-05-2016~text^reservation_num1^12345678~text^client_num1^1234567~text^name1^Poonam~text^secondname1^Sharma~email^email1^^phone1^123456789~select-one^num_rooms1^2~select-one^board_type1^CP-BED+BRF ~select-one^num_rooms11^2~select-one^board_type11^ MAP- BED+BRF+DIN ~select-one^num_rooms21^2~select-one^board_type21^AP- BED+BRF+LNCH+DIN~textarea^details1^near gandhi chowk tulip mall~select-one^visitors1^India~text^amount1^1111
    how can i fetch data in table?? please help

    • Hello.
      This is general info that are saving to the DataBase. Please note, you can view info about the bookings in different formats only at the admin panel. Booking Calendar does not support showing such bookings info in "table" format at the front-end.

      If you want to make customization to show this info at the front-end, so then you need to make customization and parse this data. the good point to start checking how to show this info indifferent format is function get_form_content ($formdata, $bktype =-1 , $booking_form_show ='', $extended_params = array() ) inside of the ../{Booking Calendar Folder}/lib\wpdev-booking-functions.php

      Please note, if you will modify the source code of the Booking Calendar, we will not guaranteed the correct work of plugin and do not support it.

      Unfortunately we can not start, right now, some personal customization or custom development, because almost have no free time. Thank you for understanding.
      Kind Regards.

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