Support

Technical help board

Check the FAQ first for existing answers before posting new Questions

If you have any technical question about the plugin or configuration of plugin or if you found some issue, please describe it here. Please, inform inside of message your version of WordPress, PHP, Booking Calendar. Also sometimes is needed list of used plugins inside of system and name of your WordPress theme.

7,931 thoughts on “Support

  1. 1. Resources are not align properly. I have 40 resources.
    But some problem in alignment.
    Shows like this.
    B-2
    B-11
    B-10
    B-1

    B-2 is supossed to above the b-1 i don’t know why this happenning.

    2. And i want to make align A to Z. Not Z to A.

    Z resource is on the top in calendar mode.

    3. I have business medium. If i upgrade to large do i have to reinstall all things? Since i have many reservations and changed little sources. I dont want to loose it all.

    Thank you.

    • Hello.
      1) Please make this fix, for be able to see the booking resources order in ASC direction.

      Please open this file ../{Booking Calendar folder}/inc/lib_p.php
      then find this code:

                  $sql = " SELECT * FROM {$wpdb->prefix}bookingtypes as bt" ;
                  $or_sort = 'title';
                  //$or_sort = 'title_asc';
      

      and replace it to this code:

                  $sql = " SELECT * FROM {$wpdb->prefix}bookingtypes as bt" ;
                  $or_sort = 'title';
                  $or_sort = 'title_asc';
      

      This fix already exist in the new update 5.2 of Booking Calendar.
      Please note, you need to rename your booking resources:
      B-1 rename to B-01
      B-2 rename to B-02

      B-10 do not need to rename

      etc.

      2) If you will make update to the Booking Calendar Business Large version relative to this instruction, then all your booking settings and booking data will be saved. But any modifications of the source codes (PHP, JS, CSS files), will be lost and you will be need to make them again.
      Kind Regards.

  2. Hi good morning.
    I have the Medium version 5.2
    I can not record changes and payments section.
    I get the paypal as the default active.
    And I can not do anything in this section.
    I have tried all possible responses FAQ and me nothing works.
    Please, I need to fix this error.

    Thanks you

    • Hello.
      If you can not able to save changes at the Booking > Settings > Payment page, please try to make following.
      Please open the Booking > Settings > Payment page and remove any URL links from the settings.
      Probably you are having somewhere there absolute (not the relative URL) and your server configuration block saving such type of config there.
      Otherwise you can try to rename some payment gateway files (these files you can find at the ..{Booking Calendar folder}/inc/payments/ folder), like: authorizenet.php, ipay88.php, and sage.php to some other names. Its will remove these payment gateways from the booking > Settings > Payment settings page and you can check, what payment system generate that issue.

      P.S. Most probably this issue relative to the block saving of the parameters, which have the absolute URLS, by your webserver.

  3. When I look at the current bookings under the “Bookings” tab, if I hover over a booking I get a pop up window with the booking details and a few buttons. This is great, however they are going off screen at the bottom of my browser window, and if I move my cursor over the popup window to press one of the buttons, the popup disappears after about 2 seconds.
    This is just a minor loose end in coding I understand, but it is effecting the usability of this plugin (of which I have paid $375 for). Any fix for this available?

    • Hello.
      Right now in the actual versions possible to extend the number of seconds, which is showing this popup window (if you need more time for that). If you want to make this customization, please follow this instruction:

      please open this file ../{Booking Calendar Folder}/lib/wpdev-bk-lib.php
      then find this code:

                      jQuery('.popover_bottom').popover( {
                          placement: 'bottom'
                        //, trigger:'click'  
                        , delay: { show: 100, hide: 800 }
                        , content: ''
                        , template: '<div class="wpdevbk popover"><div class="arrow"></div><div class="popover-inner"><h3 class="popover-title"></h3><div class="popover-content"><p></p></div></div></div>'
                      });
      
      

      and replace it to this code:

                      jQuery('.popover_bottom').popover( {
                          placement: 'bottom'
                        //, trigger:'click'  
                        , delay: { show: 100, hide: 4000 }
                        , content: ''
                        , template: '<div class="wpdevbk popover"><div class="arrow"></div><div class="popover-inner"><h3 class="popover-title"></h3><div class="popover-content"><p></p></div></div></div>'
                      });
      
      

      Where “hide: 4000″ – its number in milliseconds how long its have to show at the screen

  4. Is there a way to have the admin view of the booking calendar appear on our website? We want to use this as a tool for members to see who is reserving the spaces.

    • Hello.
      Unfortunately, timeline from admin Calendar Overview page does not possible to to show at the front-end side of your website, yet. Sorry.
      Kind regards.

    • Hello.
      The “range days selection mode” and ability to use the start day of selections as specific week day and also using the same date as check in/out dates for the different bookings possible only in the Booking Calendar Business Small and higher versions.
      You can test this functionality in actions at the live demo of Booking Calendar Business Medium version here http://bm.wpbookingcalendar.com/

      Please note, such type of days selections and settings start day of selections you can configure at the General Booking Settings page in Calendar section.
      Kind Regards.

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