Support

Technical help board

Check the FAQ first for existing answers before posting new Questions

If you have any technical question about the plugin or configuration of plugin or if you found some issue, please describe it here. Please, inform inside of message your version of WordPress, PHP, Booking Calendar. Also sometimes is needed list of used plugins inside of system and name of your WordPress theme.

8,196 thoughts on “Support

  1. Genesis Theme
    Booking Calendar 5.3
    Just updated to wordpress 4.1 but it wasn’t working in previous version.
    On the administrative side when you go to book a date and time, there are only 5 start or end times listed in the drop down list like 8, 10, 11, 1,3,5.
    We upgraded to Business medium so we could pick more specific times. What can we do?

    • Hello.
      You can configure additional timeslots or any other times fields at the Booking > Settings > Fields page.
      Please use the shortcode generator at the right side of that page for the fast and correct creation booking form fields or editing exist one.
      Please read more about the booking form fields configuration here http://wpbookingcalendar.com/help/booking-form-fields/
      Kind Regards.

  2. Hello,

    I would like to know if the calendar is adapted for responsive tables, so in my mobile devices it is not viewing correctly.
    Thank you.

    • Hello.
      The Booking Calendar have the responsive design.
      If you are having any issues on the mobile devices, probably some other active plugin or theme make some conflicts there.
      Please try to deactivate one by one all your active plugins at the WordPress > Plugins menu. Then retest it again.
      If its not help, please deactivate your active theme and active the default wordpress theme. And then retest it again.
      Just need to find the reason of that issue.
      Kind Regards.

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