Technical help board
Important.  Check FAQ first for existing answers before posting new Questions.
Note.  You can check archive 1 and archive 2 of support technical board of already exist solutions and troubleshooting stories.
If you have any technical question about the plugin or configuration of plugin or if you found some issue, please describe it here. Please, inform inside of message your version of WordPress, PHP, Booking Calendar. Also sometimes is needed list of used plugins inside of system and name of your WordPress theme.

  1. Hi,
    i have a prepurchase question.

    Im planning to purchase “Business Medium” but i need a feature which is very important. In the booking form the guest have to choose from a drop-down menu how much persons are coming 1-2-3-4 after the selection there must be two new fields “Name” and “Birthday” for the amount of select guests.

    Is it possible to add dynamic fields attached to the selection from a drop-down ?

      • Hello,
        that looks perfect. We need the Name and the birthdate. Is it possible to change the “Last Name of 2nd visitor:” field to a drop-down for birthday selection ?

        • Hello.
          Yes, you can use there different form fields shortcodes. Just be sure that the names of the shortcodes was different there.
          Please use shortcode generator at the right side of the Booking > Settings > Fields page for the fast and correct creation of booking form fields.
          Please read more about the booking form fields configuration here
          Kind Regards.

          • Thank you so much.

            Last question. We want to set the minimum booking for “High season” to 7 nights but it should only be able to book from saturday but just for the “High season”

            Im testing this code in the demo.
            [booking type=6 form_type=’standard’ nummonths=1 startmonth=’2015-10′ options='{select-day condition=”season” for=”High season” value=”8,16,24″}, {select-day condition=”season” for=”Low season” value=”3″}’]

            Is there a parameter to allow booking only from Saturday just in the “High season”

            And another small question is if its possible to modify the calendar with css ? Is it coming with a own style.css ?

    • Hello.
      1) If you do not see the calendar at the booking form , and only see the booking form , so most probably you are having some JavaScript error at the page. You need to fix this JavaScript error for be bale to see the calendar.
      If you can not find the JavaScript error, then please send the link to this page, I will check and help you to find this error. For troubleshooting about such type of errors, please check FAQ at at the troubleshooting section.

      2) In the Booking Calendar free version at the same visible page possible to insert only one booking form. It’s means that you can insert into this page only one shortcode, not the several shortcodes. Please read more about this here:
      If you was meaning some other issue relative, then please explain about it more detail.

  2. I would like to allow bookings by day, hour, resource and allow payment at that time. What version do I need for this? It seems that the personal does not allow for this?


    • Hello.
      1) The ability to book for the specific times only possible in the Booking Calendar Business Small / Business Medium versions (and in higher versions for booking resources with capacity =1). Please note if you will make the booking for the specific timeslot, this timeslot become unavailable for the other visitors for that selected date in current specific calendar.

      You can configure the timeslots selections on the Booking > Settings > Fields page. Please use the “shortcode generator” on the right side of that page for the correct generation of the shortcode.

      You can use one”timerange” (timeslots) or “start time” and”end time” selections or”starttime” and “duration”of time selections shortcodes or even start time and end time entering shortcodes. Please read more about the booking form fields configuration here

      You can test the bookings for the specific time-slots in action on the live demo of Business Small version (which is configured by default for the bookings of specific time-slots) here: Other live demo you will need to reconfigure.

      2) The Business Small and higher versions of the Booking Calendar is support PayPal (Standard and PayPal Pro Hosted Solution (please note, PayPal PayPal Pro Hosted Solution its does not the same as PayPal Pro)), Authorize.Net, Sage Pay and iPay88 payment gateways integration, other payment systems are not supporting yet. You can configure and activate it at the Booking > Settings > Payment page.

      You can check overview of different Booking Calendar versions at this page:

      Also you can test live demos to be sure in functionality and do not have misunderstanding.

      Kind Regards.

  3. Hello!
    I have installed the plugin and it seems to work fine. But now, when me or someone else make bookings, there is always the same booking day 30.9.2015 in the booking list even in the reply email. It is equal what day has been booked. Please help. Regards

    • Hello.
      Please recheck for the any cache plugins, like “WP Super Cache” or “W3 Total Cache”. If you are using someone, please deactivate it or add the exception to the page with booking form for do not cache this page(s).
      Kind regards.

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