Support

Technical help board
Important.  Check FAQ first for existing answers before posting new Questions.
Note.  You can check archive 1 and archive 2 of support technical board of already exist solutions and troubleshooting stories.
If you have any technical question about the plugin or configuration of plugin or if you found some issue, please describe it here. Please, inform inside of message your version of WordPress, PHP, Booking Calendar. Also sometimes is needed list of used plugins inside of system and name of your WordPress theme.

  1. Hi I'm trying to change the CSS on my friend's website calendar. I can't believe such a popular plug-in doesn't have a simple way to do it. I have just purchased personal 8.1 and I am disappointed that I can't find options.

    All of the google results lead me to support on version 4.2 but this information is very technical. (http://wpbookingcalendar.com/faq/change-skin-and-colors/)

    Can you please explain for a beginner what I need to do? My theme is generatepress.

    • Hello.
      You can change the calendar skins at the Booking > Settings General page in Calendar section. By selecting specific calendar skin you will load the different CSS file for calendar.

      In case if you need to customize the calendar skin, so you need to have some knowledge of CSS, because its require to customize CSS file, which you was selected as calendar skin. More info here: http://wpbookingcalendar.com/faq/change-skin-and-colors/
      Its does not possible to configure colors of calendars from the settings.

      Each calendar skin have detailed comments for each option, so is easy to understand what section relative to what element of file.
      If you will have some more help, please fill free to ask.
      Kind Regards.

    • Hello.
      For getting 10% discount for purchase new version of plugin. Use coupon code HAPPYSEASON at purchase page.
      Kind Regards.

      • Hi Support,

        When i press buy there is no place for me to key in the coupon even i proceed to next. Any idea?

        Thanks.

        • Hello.
          Probably, you are using PayPal as payment method, its can be reason, why you do not see coupon field.
          Please contact support @ wpbookingcalendar.com and specify what version of Booking Calendar you want to purchase.
          Then we will send direct link with discount for your version of Booking Calendar.
          Thank you.

  2. Hello,

    I have been enjoying your plugin so far. However, there is one function I really need and I'm not sure if it exists - maybe you can help me with that.

    I need to limit the overall amount of bookings in order to prevent overbooking. I know there is a feature to prevent doublebooking, but there is no option for me to add the number of maximal bookings.

    Also I need two different forms. Which plan do I need to choose?

    Greetings,
    Niklas

    • Hello.

      1) If you need to make the specific number of bookings per days, then you need to check the Booking Calendar Business Large version, where is possible to make several reservations per specific FULL date(s) by visitors (not time slots). Please read more about it here http://wpbookingcalendar.com/overview/#capacity
      At this version is possible to set capacity of the booking resource, so date(s) in calendar will be available until number of reservations is less then capacity of the booking resource.But in this version is possible to make reservation only for FULL date, not a time slots (time slots in this version only record data in the DB, but do not play any logic in reservation).
      Please read more info about the booking resources and how to configure them here http://wpbookingcalendar.com/help/booking-resource/
      Also we highly recommend to check this article about different configuration of capacity and availability http://wpbookingcalendar.com/faq/capacity-concept/

      2) In case if you need to configure 2 different custom booking forms at the Booking > Settings > Form page, so then its supporting in the Booking Calendar Business Medium or higher versions. Check more about this feature here: http://wpbookingcalendar.com/overview/#custom-forms

      You can test Booking Calendar live demos at this page http://wpbookingcalendar.com/demo/ to be sure in functionality and do not have misunderstanding.
      Kind Regards.

  3. Testing free edition to make sure all functions work for me before buying. However, ical feed export is not working. Tried on fresh wordpress install only with those to plugins added and default theme and export link is not working (if you try to access it gives 404 error). Is there a way to make calendar export feed working?

    • Hello.
      Please recheck your error.log in your server configuration, about any relative errors.
      If you can not find error.log file, please contact support of your hosting company about helping in finding this file.
      Just to recheck about the reason of this issue.
      May be you have not activated some PHP module.
      Kind Regards.

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