Support Archive (4)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. hi,

    in the backend booking listing I have all fields available and visible.

    how can I customize the print form? just wanna display certain fields of the booking form, when printing.
    had already a look wpbc_print.php and did almost all my necessary changes. the only thing missing is how to split up the content of $print_item[2];

    is there a more convenient way then working with substrings?

    thx

    • Hello.
      It’s does not possible to configure fields for printing in some way in settings, yet. Sorry. During printing is getting all fields from the booking listing page.
      As you have discovering you can make only some customization in that file to remove some fields manually.
      Kind Regards.

  2. How would I hide the tooltip with booked times in the front-end calender?

    • Hello.
      You can deactivate showing the tooltips in calendar, at all. Please open the Booking > Settings General page and in Advanced section please click on the "+ Show advanced settings of JavaScript loading" link then set as checked this option "Disable Bootstrap loading on Front-End".

      Please note, its will deactivate loading library, that needed for tooltips.
      You need to retest this, because its possible some issues.
      Kind Regards.

  3. I have a multilingual site, and after booking - the client receives a Spanish or English e-mail, depending on which translation of the site they are using. It's all working fine, only the email sent after I confirm a booking from the admin panel, is always in Spanish instead of the language they were using, like in the first email.

    What do I do?

  4. Can somebody confirm following behavior (perhaps it's not a bug):

    I use a css-file that ist located in
    BOOKING_PLUGIN_PATH/inc/skins
    the "clock icon" in a time slot is displayed as it should.

    If I move this (unchanged) css-file to
    BOOKING_PLUGIN_PATH/css/skins/
    and select it new in "Settings", the "clock icon" is not displayed.
    ---
    Version: MultiUser SingleSite 8.1.2

    • correction:
      Second path is:
      /wp-content/uploads/wpbc_skins/

      (Not BOOKING_PLUGIN_PATH/css/skins/)

      • Hello.
        Yes, its correct, because in the original calendar skin files, the path to the clock icons is relative:
        /* T I M E S L O T S */ .block_hints .block_time, .datepick-inline .timespartly{ background-image: url("../../assets/img/clock_fill.png"); background-repeat: no-repeat; background-position:100% 100%; }

        And when you move the CSS skin file to other folder, the position of CSS file changed and its means that path to this clock image also will have other relative path.
        Its will look like this:
        /* T I M E S L O T S */ .block_hints .block_time, .datepick-inline .timespartly{ background-image: url("../../plugins/booking/assets/img/clock_fill.png"); background-repeat: no-repeat; background-position:100% 100%; }
        If the folder of Booking Calendar is 'booking'.
        Kind Regards.

  5. Hi, is it possible to use a condition in the form to have different time slots for each resource?

    for example:

    [condition name="weekday-condition" type="weekday" value="1"]
    Select Time Slot available on Monday:
    [condition name="resource" type="resource_id" value="1"]
    [select rangetime multiple "11:30 AM - 12:00 AM@@11:30 - 12:00"
    "12:00 AM - 12:30 AM@@12:00 - 12:30"
    "12:30 AM - 01:00 PM@@12:30 - 13:00"
    "01:00 PM - 01:30 PM@@13:00 - 13:30"
    "01:30 PM - 02:00 PM@@13:30 - 14:00"
    "02:00 PM - 02:30 PM@@14:00 - 14:30"
    "02:30 PM - 03:00 PM@@14:30 - 15:00"
    "03:00 PM - 03:30 PM@@15:00 - 15:30"
    "03:30 PM - 04:00 PM@@15:30 - 16:00"
    "04:00 PM - 04:30 PM@@16:00 - 16:30"]
    [/condition]
    [/condition]

    • Hello.
      It’s does not possible as in your example.
      But you can create the different custom booking forms for the differnt booking resources at the Booking Calendar Business Medium or higher versions. And it’s means that different booking resources will have different forms with different conditions for times.

      Watch it in this video guide https://wpbookingcalendar.com/help/custom-booking-forms-video-overview/.
      Kind Regards.

  6. Hi,

    Your plugin looks great but I want to change one aspect of its behaviour. I will be using it so people can enquire after the availability of a date at a wedding venue and once the have submitted the a booking enquiry through the calendar I don't want it to block out that date. Once a client has booked (which could be some time after the initial enquiry) it will be blocked out manually.

    Is there any way to turn this off?

    Thanks,

    Adrian

  7. Hi,

    Is there any way that when people click forwards it the calendar in can scroll an entire 12 months rather than one?

    You can see the demo I am working on here:

    http://www.hanburyweddingbarn.com/cal-test-4/

    Ideally when they click on the arrows in the top right hand corner it should scroll on to 2020.

    Thanks,

    Adrian

    • Hello.
      If you need to scroll for 12 months, if you clicked on scroll button in the header.

      If yes, so then please make this fix.

      Please open this file ../{Booking Calendar Folder}/js/client.js

      ( you can check how to edit files in WordPress menu in this article https://wpbookingcalendar.com/faq/how-edit-file-in-wp-menu/ )

      stepMonths: 1,

      and replace it to this code:

      stepMonths: 12,

      Please do not forget to clear browser cache before testing these changes.

      Kind Regards.

  8. Whenever I click on the submit button, the thank you message appears and the page scrolls to it. Only the thank you message isn't fully visible - in a way that the page scrolls to the bottom of the thank you message. I'm not seeing an anchor link anywhere, what to do?

    My client.js code right now:

    // Aftre reservation action is done
    function setReservedSelectedDates( bk_type ){

    var is_pay_now = false;

    if (document.getElementById('calendar_booking'+bk_type) === null ) {

    jQuery( '#submiting' + bk_type ).html( '' );
    jQuery( '#booking_form_div' + bk_type ).hide();
    makeScroll( '#ajax_respond_insert'+bk_type );

    if ( ( document.getElementById('gateway_payment_forms'+bk_type) != null ) &&
    ( document.getElementById('gateway_payment_forms'+bk_type).innerHTML != '' ) )
    is_pay_now = true;

    if ( (! is_pay_now) || ( is_booking_without_payment == true ) )
    if (type_of_thank_you_message == 'page') { // Page
    timeoutID_of_thank_you_page = setTimeout(function ( ) {location.href= thank_you_page_URL;} ,1000);
    } else { // Message
    document.getElementById('submiting'+bk_type).innerHTML = ''+new_booking_title+'';

    jQuery('.submiting_content').delay(7000).fadeOut( new_booking_title_time );
    setTimeout( function () { location.reload( true ); }, parseInt( 1000 + new_booking_title_time ) ); //FixIn: 8.2.14
    }

    etc. etc.

        • Hello.
          Please send it to support @ wpbookingcalendar.com
          With description about issue.
          Thank you.

  10. Hi!

    Really nice simole booking addon! Just what i need for our club page
    I was just wondering if it is possible for users to be limited to lets say only have 3 booking at a time?