Important!!! Check actual Support Forum, if you need to ask a Questions.
burnhambeck.com
currently waiting transfer so look at synced site burnhambreck.co.uk
cant printout booking list - only shows header and footer. I could send you page photo...
Hello.
Sorry, I do not sure that clearly understand about this issue. Also I was checked that website, but do not found there booking form.
Probably, this issue because of conflict with some other plugin or actual theme.
Please try to deactivate one by one all your active plugins at the WordPress > Plugins menu and make testing after each plugin deactivation.
If its not help, please deactivate all your plugins and active the default WordPress theme. And then retest it again.
Also please try to make update of your version of Booking Calendar to the latest update 8.2
You can request the new update of Booking Calendar on this page: https://wpbookingcalendar.com/request-update/
Kind Regards.
When I inherited the domain the IT guy hadnt bought an auto update. Thats a pain. How much for me to go onto autoupdate, or is there an expensive hit every 6 months?. And is it worth it. It took SO long to learn the booking system after I took over the site (I am a surgeon not an IT guy doing a charity site) I am almost tempted to move the whole lot somewhere else but the learning and correction process is SO painful...
And your CAPTCHA is REALLY unnecessarily complex, what are you scared of?!!
look at burnhambreck.co.uk syned to
burnhambreck.com domain which is migrating
Hello.
At this website http://burnhambreck.co.uk/
For your property “Wild Camping Booking” I can see booking form with calendar where set as available only August month. I can select days there.
After this in booking form at the Booking > Settings > Form page you can define start and end time selections shortcodes for definition start and end time of booking. Watch it in this video guide https://wpbookingcalendar.com/help/booking-calendar-video-timeslots/
But please note, in this case still will be possible to make booking with less then 48 hours times. If visitor define start time as 23:00 and end time as 01:00 for 2 selected days.
Hi,
thanks for the answer. Another question:
Can I use the Partially booked days as triangles without the check-in/out option?
Hi,
Using Business Small SingleSite 8.2
1/
I would like to have 2 differents prices for 1 resource.
On for members on for normal visitors
is that possible?
2/
It's ourly based prices,
How can i have a different price for 1/2 day and 1 day ?
Thanks a lot
Miles.
Hello.
1) In the Booking Calendar Business Medium or higher versions possible to set additional cost depend from the selected options (in booking form in selectboxes), - selection of normal user or member. You can configure this additional cost (which can be discounted cost as well), at the Booking > Resources > Advanced cost page.
Watch it in this video guide https://wpbookingcalendar.com/help/advanced-costs-video-overview/
But this solution is not very clever, because any users can select any options there.
Additionally you can create new custom booking form with option only for members (checkbox that make discounted cost) and insert this booking form to the password protected page. And to have booking form for regular users in usual page.
The ability to have several custom booking forms possible in the Booking Calendar Business Medium or higher versions.
Watch it in this video guide https://wpbookingcalendar.com/help/custom-booking-forms-video-overview/
2) If you have selection of times for half of day or full day as selectbox, so then its the same way of configuration of additional cost at the Booking > Resources > Advanced cost page.
Watch it in this video guide https://wpbookingcalendar.com/help/advanced-costs-video-overview/
Kind Regards.
Hi, Under Payments - PayPal when I enter an email address under:
Paypal Email address to receive payments
then try to Save Changes I can't save and I get small message "Please enter an email address"
Thanks!
Hello.
1) Please be sure that you are entering email in correct format and do not make mistake in your email
2) Be sure that you are using latest version of Booking Calendar 8.2
You can request the new update of Booking Calendar on this page: https://wpbookingcalendar.com/request-update/
Try to update it.
3) Otherwise, please recheck your error.log in your server configuration, about any relative errors. If you can not find error.log file, please contact support of your hosting company about helping in finding this file.
4) Finally recheck for any conflict with some other plugin or actual theme.
Please try to deactivate one by one all your active plugins at the WordPress > Plugins menu and make testing after each plugin deactivation.
If its not help, please deactivate all your plugins and active the default WordPress theme. And then retest it again.
We just need to find the reason of this issue.
Kind Regards.
Hi, Just tried again in a different browser tab and luckily I could enter the email address. Strange.
Thanks again!
Hello.
Weird, may be your previous browser have some addon, that auto fill some fields, and because of that you are having an issue.
In any case good to know that issue have resolved.
Kind Regards.
is there a short code where i can se user on the from page can edit other booking instead of using admin panel to do it?
The thing is the checkout date is always calculated in my final cost,, so if i select check in date to be from April 25 and check out on April 27 - then the customer booked 2 days (he is staying for 2 nights) so he should only be charged for 2 days not 3...
Hello.
1) Please note, such booking is meaning 2 nights, and 3 days.
2) So you need to open the Booking > Settings > Payment page and change "cost per 1 day" to "cost per 1 night"
Also please be sure that this option "Time impact to cost" was unchecked.
Save changes and test it.
Kind Regards.
excellent,, it works
Hi,
is there something like a booking history implemented?
Hello.
1) All past bookings possible to see in admin panel at the Booking Listing page and in Calendar Overview page.
2) Additionally you can insert the Timeline view, like in this example https://bm.wpbookingcalendar.com/timeline/ where you can see all past bookings details. Please note, booking info relative to specific bookings possible to see in the paid versions only.
3) In case, if you need to see all past bookings of the visitor who made these bookings, so then its also possible, check here: https://wpbookingcalendar.com/help/user-bookings-listing-video-tutorial/
Kind Regards.
Is it also possible to let the customer see all his bookings (including past bookings) without the option to edit them?
Hello.
Its possible only for APPROVED bookings. Please check point #3 in my previous comment.
Kind Regards.
burnhambeck.com
currently waiting transfer so look at synced site burnhambreck.co.uk
cant printout booking list - only shows header and footer. I could send you page photo...
Hello.
Sorry, I do not sure that clearly understand about this issue. Also I was checked that website, but do not found there booking form.
Probably, this issue because of conflict with some other plugin or actual theme.
Please try to deactivate one by one all your active plugins at the WordPress > Plugins menu and make testing after each plugin deactivation.
If its not help, please deactivate all your plugins and active the default WordPress theme. And then retest it again.
Also please try to make update of your version of Booking Calendar to the latest update 8.2
You can request the new update of Booking Calendar on this page: https://wpbookingcalendar.com/request-update/
Kind Regards.
When I inherited the domain the IT guy hadnt bought an auto update. Thats a pain. How much for me to go onto autoupdate, or is there an expensive hit every 6 months?. And is it worth it. It took SO long to learn the booking system after I took over the site (I am a surgeon not an IT guy doing a charity site) I am almost tempted to move the whole lot somewhere else but the learning and correction process is SO painful...
And your CAPTCHA is REALLY unnecessarily complex, what are you scared of?!!
look at burnhambreck.co.uk syned to
burnhambreck.com domain which is migrating
Hello.
At this website http://burnhambreck.co.uk/
For your property “Wild Camping Booking” I can see booking form with calendar where set as available only August month. I can select days there.
What exactly issue do you have ?
If you asking about why only August month available there, so it’s can because you was set season availability for this month. Watch it in this video guide https://wpbookingcalendar.com/help/booking-calendar-video-season-availability/
Kind Regards.
Hello.
1) Relative cost of updates check here
https://wpbookingcalendar.com/faq/how-long-i-can-get-free-updates/
2) About help with using Booking Calendar, please check this https://wpbookingcalendar.com/help/
3) Captcha here is just for not posting spam messages by BOT systems, with different AD.
Kind Regards.
Hello,
is there a possiblity to set the minimum booking time to 48 hours?
Regards.
Hello.
No, its does not possible with timeslots.
But you can activate the "range days selection mode" using 2 mouse clicks and set minimum number of days selection as 2 days. Watch it in this video guide https://wpbookingcalendar.com/help/booking-calendar-video-range-days-selection/
After this in booking form at the Booking > Settings > Form page you can define start and end time selections shortcodes for definition start and end time of booking. Watch it in this video guide https://wpbookingcalendar.com/help/booking-calendar-video-timeslots/
But please note, in this case still will be possible to make booking with less then 48 hours times. If visitor define start time as 23:00 and end time as 01:00 for 2 selected days.
Hi,
thanks for the answer. Another question:
Can I use the Partially booked days as triangles without the check-in/out option?
Hello.
No, the showing triangles for days possible only when you have activated check in/out feature.
Watch it in this video guide https://wpbookingcalendar.com/help/booking-calendar-video-change-over-days/
Kind Regards.
Hi,
Using Business Small SingleSite 8.2
1/
I would like to have 2 differents prices for 1 resource.
On for members on for normal visitors
is that possible?
2/
It's ourly based prices,
How can i have a different price for 1/2 day and 1 day ?
Thanks a lot
Miles.
Hello.
1) In the Booking Calendar Business Medium or higher versions possible to set additional cost depend from the selected options (in booking form in selectboxes), - selection of normal user or member. You can configure this additional cost (which can be discounted cost as well), at the Booking > Resources > Advanced cost page.
Watch it in this video guide https://wpbookingcalendar.com/help/advanced-costs-video-overview/
But this solution is not very clever, because any users can select any options there.
Additionally you can create new custom booking form with option only for members (checkbox that make discounted cost) and insert this booking form to the password protected page. And to have booking form for regular users in usual page.
The ability to have several custom booking forms possible in the Booking Calendar Business Medium or higher versions.
Watch it in this video guide https://wpbookingcalendar.com/help/custom-booking-forms-video-overview/
Or otherwise, in the Booking Calendar Business Large or higher version possible to use coupon codes for discounts for your registered users.
Check more about this feature here: https://wpbookingcalendar.com/overview/#coupons
Watch it in this video guide https://wpbookingcalendar.com/help/discount-coupons-video-overview/
2) If you have selection of times for half of day or full day as selectbox, so then its the same way of configuration of additional cost at the Booking > Resources > Advanced cost page.
Watch it in this video guide https://wpbookingcalendar.com/help/advanced-costs-video-overview/
Kind Regards.
Hi, Under Payments - PayPal when I enter an email address under:
Paypal Email address to receive payments
then try to Save Changes I can't save and I get small message "Please enter an email address"
Thanks!
Hello.
1) Please be sure that you are entering email in correct format and do not make mistake in your email
2) Be sure that you are using latest version of Booking Calendar 8.2
You can request the new update of Booking Calendar on this page: https://wpbookingcalendar.com/request-update/
Try to update it.
3) Otherwise, please recheck your error.log in your server configuration, about any relative errors. If you can not find error.log file, please contact support of your hosting company about helping in finding this file.
4) Finally recheck for any conflict with some other plugin or actual theme.
Please try to deactivate one by one all your active plugins at the WordPress > Plugins menu and make testing after each plugin deactivation.
If its not help, please deactivate all your plugins and active the default WordPress theme. And then retest it again.
We just need to find the reason of this issue.
Kind Regards.
Hi, Just tried again in a different browser tab and luckily I could enter the email address. Strange.
Thanks again!
Hello.
Weird, may be your previous browser have some addon, that auto fill some fields, and because of that you are having an issue.
In any case good to know that issue have resolved.
Kind Regards.
is there a short code where i can se user on the from page can edit other booking instead of using admin panel to do it?
Hello.
1) If you need that user who submit the booking to be able to edit own bookings or cancel them, then please check this instruction about how to configure it: https://wpbookingcalendar.com/faq/configure-editing-cancel-payment-bookings-for-visitors/
2) Additionally, if you need to show for users all past bookings of this user, then check here: https://wpbookingcalendar.com/help/user-bookings-listing-video-tutorial/
Kind Regards.
What if a user that can edit anyone booking in the from page? is that possible?
Hello.
No, its does not possible. Only the administrator at the admin panel.
Watch it in this video guide https://wpbookingcalendar.com/help/booking-listing-video-tutorial/
Kind Regards.
Hi,
I tried applying the following setting to my booking calendar
https://wpbookingcalendar.com/help/booking-calendar-video-change-over-days/
The thing is the checkout date is always calculated in my final cost,, so if i select check in date to be from April 25 and check out on April 27 - then the customer booked 2 days (he is staying for 2 nights) so he should only be charged for 2 days not 3...
Please let me know what i am doing wrong and how i can fix it...
Here is a link to my test booking form,,,
http://www.chateauolivier.ca/lodging/
Hello.
1) Please note, such booking is meaning 2 nights, and 3 days.
2) So you need to open the Booking > Settings > Payment page and change "cost per 1 day" to "cost per 1 night"
Also please be sure that this option "Time impact to cost" was unchecked.
Save changes and test it.
Kind Regards.
excellent,, it works
Hi,
is there something like a booking history implemented?
Hello.
1) All past bookings possible to see in admin panel at the Booking Listing page and in Calendar Overview page.
2) Additionally you can insert the Timeline view, like in this example https://bm.wpbookingcalendar.com/timeline/ where you can see all past bookings details. Please note, booking info relative to specific bookings possible to see in the paid versions only.
3) In case, if you need to see all past bookings of the visitor who made these bookings, so then its also possible, check here: https://wpbookingcalendar.com/help/user-bookings-listing-video-tutorial/
Kind Regards.
Is it also possible to let the customer see all his bookings (including past bookings) without the option to edit them?
Hello.
Its possible only for APPROVED bookings. Please check point #3 in my previous comment.
Kind Regards.