Support Archive (4)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Hi again!

    Final question, I promise 😉

    Is there any way to have two fields next to each other? (When in wizard form)
    Like this?

    Thanks!

  2. Can you add braintree functionality to this plugin?
    I already purchased it but did not know it can't do braintree.

    • Hello.
      I will add this payment system to the TODO list, but I can not say, when exactly its will be implemented.
      Check more about new features here https://wpbookingcalendar.com/faq/need-new-feature/

      Unfortunately we can not start, right now, some personal customization or custom development, because almost have no free time.
      Thank you for understanding.
      Kind Regards.

  3. Hi,

    I am going to add some css (according to info from your forum) to colour code the calendar days depending on price.

    I would also like to add these colour codes to the calendar "key". It currently has items for booked & available, but I want to add some more. How can I do this?

    Thanks

    • Hello.

      You can do this by customization of this file: wp-content/plugins/{Booking Calendar Folder}/core/lib/wpdev-booking-class.php
      inside of this function:
      function get_legend(){

  4. Hi!

    Sorry for bothering. But I have a lot of free time to develop my site right now...
    How do I make the form box bigger?

    like here    ?

    Thanks again!

  5. Hi!

    Is there a way to style the back and forth buttons in the wizard form?
    I want to use my theme's styled buttons, but applying the class for them isn't working.

    Thanks,
    Kind Regards

  6. Hi!

    I have at the end of the wizard form a summary, but I need to have a summary on the side thats updating when new data is given. I've managed to let it work, but it only shows the data when on the summary page (page 5).

    This is my code:

    Dates:
    First Name:
    Last Name:
    Email:
    Phone:
    Adults:
    Children:
    Details:

    [checkbox* term_and_condition use_label_element "I Accept term and conditions"]
    [captcha]

    Vorige
    [submit class:btn "Verzenden"]

    // Show next/prior steps
    function wpbc_to_step( step_num ){
    jQuery(".wpbc_steps" ).hide();
    jQuery(".wpbc_step_" + step_num ).show();
    wpbc_show_summary( step_num );
    }
    // Show Summary
    function wpbc_show_summary( step_num ){
    var bk_type = jQuery( "input[name^='bk_type']" ).val();
    jQuery('.fieldvalue.dates').html( wpbc_get_selected_dates() );
    jQuery('.fieldvalue.name').html( jQuery( "input[name='name"+bk_type+"']" ).val() );
    jQuery('.fieldvalue.secondname').html( jQuery( "input[name='secondname"+bk_type+"']" ).val() );
    jQuery('.fieldvalue.email').html( jQuery( "input[name='email"+bk_type+"']" ).val() );
    jQuery('.fieldvalue.phone').html( jQuery( "input[name='phone"+bk_type+"']" ).val() );
    jQuery('.fieldvalue.visitors').html( jQuery( "select[name='visitors"+bk_type+"']" ).val() );
    jQuery('.fieldvalue.children').html( jQuery( "select[name='children"+bk_type+"']" ).val() );
    jQuery('.fieldvalue.details').html( jQuery( "textarea[name='details"+bk_type+"']" ).val() );
    }
    }
    // Get selected dates
    function wpbc_get_selected_dates() {
    var bk_type = jQuery( "input[name^='bk_type']" ).val();
    var inst = jQuery.datepick._getInst(document.getElementById('calendar_booking'+bk_type));
    var d_check_in = inst.dates[0];
    var d_check_out = inst.dates[ (inst.dates.length - 1) ];
    var show_check_in = jQuery.datepick.formatDate('mm/dd/yy'
    , d_check_in
    , jQuery.datepick._getFormatConfig(inst)
    );
    var show_check_out = jQuery.datepick.formatDate('mm/dd/yy'
    , d_check_out
    , jQuery.datepick._getFormatConfig(inst)
    );
    if ( show_check_in != show_check_out )
    return show_check_in + ' - ' + show_check_out;
    else
    return show_check_in;
    }
    jQuery(document).ready(function(){
    jQuery(".wpbc_steps" ).hide();
    jQuery(".wpbc_step_1" ).show();
    });
    jQuery( ".booking_form_div input[type='button']" ).on( "click", function() {
    //Catch Submit event
    jQuery('.wpdev-help-message.alert' ).each(function(){
    if ( jQuery(this).css('display') != 'none') {
    jQuery('.wpbc_steps').hide();
    jQuery(this).parents('.wpbc_steps').show();
    }
    });
    });

    This is the link:

    pagina

    Thanks alot!

    • Hello.

      The summary of booking possible to show in original versions of Booking Calendar only at the end of booking process, after clicking on submit button during showing payment form.

      If you need to show summary at the side during entering booking data by visitor, so unfortunately, such functionality is not exist in actual versions of Booking Calendar. Sorry.
      You will be need to make your own JavaScript customization for getting values from the entering fields in the booking form and to show such hints in some side widget at your page. Unfortunately, this functionality does not exist in original versions of Booking Calendar. Sorry.
      We will add this feature to the TODO list for having it in future updates of plugin.

      Unfortunately we can not start, right now, some personal customization or custom development, because almost have no free time.
      Check more about new features here https://wpbookingcalendar.com/faq/need-new-feature/
      Thank you for understanding.

      • Hi!

        Thanks for the reply! Isn't there a way to use the data for the shortcodes for the mail? Or are those created once the submit button is clicked?

        Thanks.

        • Hello.
          Those created only after clicking on submit button.

          That's why its possible to show such booking details as summary near payment form (which you can activate to show booking details summary info at the Booking > Settings > Payment page ).
          Kind Regards.

  7. Hello!

    I have a problem by using the form in Safari (iPhone).
    The form is showing, I can pick the dates but the dates don't be showing in the fields unter the calendar.
    This means: booking is not possible because the fields are empty.

    What can I do?

    equal problem: Support on 14/01/2014 at 23:51 here on this site with: sorry we work on it.

    Thanks!

    • Hello.
      1) Please retest firstly about any conflicts.

      Please recheck for any cache plugins, like "WP Super Cache", "WP Fastest Cache" or "W3 Total Cache". If you are using someone, please deactivate it or add the exception to the page with booking form for do not cache this page(s).

      Otherwise, please try to deactivate one by one all your active plugins at the WordPress > Plugins menu and make testing after each plugin deactivation.
      If its not help, please deactivate all your plugins and active the default WordPress theme. And then retest it again.
      We just need to find the reason of this issue.

      3) Finally, if you still will have an issue, please send the link to your page with booking form, where you are having the issue.
      Thank you.

  8. Hi there! I am wondering if there is a way to set a quantity on a set of rooms, and show availability based on the quantity of rooms left in a given day? For instance, I have 12 cabins to rent on any given day. If someone chooses to reserve 6 cabins one day, I'd like for them to be able to see that 6 are still available to rent.

    Is there a way to configure the resources to accomplish this? I've tried to get the Capacity function to work with this scenario, but it seems that it's based entirely off of the number of visitors, and not a quantity of rooms.

    Thanks for your help!

    • Hello.
      Visitors it’s just reserved shortcode with such name. But you can use any label near this shortcode, which will be visible to visitors, like “Quantity”, etc...

      So you need to check the Booking Calendar Business Large version, where is possible to make several reservations per specific FULL date(s) by visitors (not time slots). Please read more about it here https://wpbookingcalendar.com/overview/#capacity

      You can test it in the live demo here https://bl.wpbookingcalendar.com/

      Watch video about this feature here https://wpbookingcalendar.com/help/availability-capacity-video-overview/

      At this version possible to set capacity of the booking resource, so date(s) in calendar will be available until number of reservations is less then capacity of the booking resource. But its possible to make booking only for FULL date, not a time slots (time slots in this version only saved as data into database, but do not apply to availability logic).

      Highly recommend, to check this article about configuration of capacity and availability for booking resources: https://wpbookingcalendar.com/faq/capacity-concept/

      Kind Regards.

      • I watched the video, and have set everything up correctly. Each Cabin's "Max Visitors" field is set at 1, because I want users to select the number of Cabins instead of it being based on the number of visitors. So the Visitors field is labeled "Number of Cabins Needed". However, when someone selects more than 1, it only charges them for 1 Cabin, instead of the number of Cabins they selected.

        • Hello.
          You need to activate this option "Set capacity based on number of visitors" at the Booking > Settings General page in Advanced section,
          then select this option "Display tooltip on calendar(s) to show availability based on total (fixed) number of visitors for the resource, which can be at free booking resource items.". Save changes.

          At the Booking > Resources page you need to have parent booking resource with several child booking resources, by this you will set capacity for booking resource.

          At the Booking > Settings > Form page you need to have shortcode like this:
          <p>Number of cabins: [select visitors class:col-md-1 "1" "2" "3" "4" "5" "6" "7" "8" "9" "10" "11" "12"]</p>

          After this make new test bookings for parent booking resource at fully available days to test this functionality.

          Otherwise please send screenshots from all those pages and please send the link to your page with booking form, where you are having the issue to support @ wpbookingcalendar.com

          Thank you.

          • So far, all the setting are exactly as you stated. I'm sending an email with site access and screenshots.

            Thank you so much for your prompt attention! It's really great how fast you respond!

  9. Hola me gustaria saber por que no me aparece como parcialmente una resrva al seleccionar solo una hora de reserva, me aparece todo el día como pendiente.
    Version Medium

    Gracias

    • Hello.
      Please note, curently support and communications possible only in English via emails or at support plugin forum. Thank you for understanding.

      Check more about your question here https://wpbookingcalendar.com/faq/set-partially-booked-dates-color-as-available/

      Or update to the latest update 8.3.2 where possible to activate this feature at the Booking > Settings General page

      You can request the new update of Booking Calendar on this page: https://wpbookingcalendar.com/request-update/

      Kind Regards.

      • Hello good afternoon, I have contracted the Medium version and reservations with configured by hours.
        I do not see a day in which there is only one hour reserved as "Partially Reserved" but it appears all day as "Pending".
        How can I solve it so that it appears "partially reserved"?

        • Hello.
          Please update your version to latest update 8.3.2

          You can request the new update of Booking Calendar on this page: https://wpbookingcalendar.com/request-update/

          Then open the Booking > Settings General page and in calendar section be sure that this option “Do not change background color for partially booked days” was set as CHECKED.
          Kind Regards.

          • I have updated the version correctly but I can not find that box, please help.

            Gracais

            • Hello.
              It’s at the Calendar section.
              If you can not find it, please send screenshot of Booking > Settings General page to support @ wpbookingcalendar.com

              Thank you.

  10. Hi, can I set unlimited rates and seasons in the medium edition?
    Also, in an error, I currently have the small version, is it possible to upgrade to the medium version, rather than laying out the whole amount again?