Support Archive (4)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Hello, I successfully created a second resource calendar this week that works fine. But it seems to have 'broken' the Booking Listing page, so that now all the bookings are staggered rather than in a list. I can send an image if you need to see what I mean. Any thoughts?
    Many thanks
    Sharon

    • Hello.
      Its seems that you have missed some closing HTML tag at the Booking > Settings > Form page in "Content of booking fields data" form,
      like </div>or </span>.

      If you still will have this issue ,please send configuration of your "Content of booking fields data" form from Booking > Settings > Form page to support @ wpbookingcalendar.com
      Kind Regards.

  2. Problem with displaying Booking availability Shortcode

    If I want to show December 2018 - February 2019 I use - [bookingcalendar nummonths=3 startmonth='2018-12'] (This works fine)

    However, if I want to show another 3 months further down the page March 2019 - May 2019 I use [bookingcalendar nummonths=3 startmonth='2019-4'] - This does not work and only displays Decemeber 2018 - February 2019 no mater what values I change in the short code.. Is there a conflict with using two shortcodes on the same page?

    Thanks for your help.

  3. Hello,

    On my timeline page some popup windows display up instead of down and there is no way to scroll up and read all the information. Can this be fixed?

  4. Hello Team,

    We have "Version 9.MultiUser.SingleSite.8.3.2" installed. We'd like to know if there is some way to pass values from a form on homepage (values include resource name, check in date, check out date, number of guests) to the booking page with the form made by your plugin. The form on homepage is not made by your plugin.

    Do you have any related development doc we could refer? Thank you very much.

    • Hello.

      Its possible to transfer check in/out dates for auto selection and number of visitors to book to the page with booking form.

      But please note at this page must be already booking form for specific booking resource. (Its does not possible to transfer parameter in the URL for showing booking form for specific booking resource.)

      So url can look like this:

      https://server.com/some-page/?bk_check_in=2018-09-30&bk_check_out=2018-10-03&bk_visitors=2&bk_type=1

      where
      bk_check_in - check in day
      bk_check_in - check out day
      bk_visitors - number of visitors to select.
      bk_type - ID of booking resource, of calendar that you already have at the specific ( "/some-page") page.

      Other parameters does not support.

      Kind Regards.

  5. Great appointment calendar.

    I do have a request. When displaying two months side-by-side, it would be great to have a dark border line between the two months.

    Also, using "I'm not a robot" would be a better than the typical captcha that is there now.

    • Hello.
      1) Please send the link to your page with booking form, where you are having the issue. I will check about ability to make fix with your calendar border.
      2) Currently this is not possible in actual versions. We will add this feature to the TODO list for having it in future updates of plugin.
      Thank you.

  6. Hi,
    Can i add a price field inside booking form and is it possible to show the total money received in a month inside admin panel

    • Hello.
      1) If you want to show the total booking cost in the booking form, depend from the selected days and other options in the booking form, so then its possible in the Booking Calendar Business Medium or higher versions. You need to use this shortcode [cost_hint] in the booking form at the Booking > Settings > Form page in the Booking Calendar Business Medium or higher versions.
      You can test Booking Calendar live demos at this page https://wpbookingcalendar.com/demo/ to be sure in functionality and do not have misunderstanding.

      2) The statistic is not available yet in the Booking Calendar. You can export exist bookings to the CSV file (from the booking listing page) and then open it in the MS Excel or some other tool, and then you can generate report for specific period.
      Kind Regards.

  7. We have a clubhouse that can be rented and a kitchen area. We'd like to support booking both on one booking from but allow for the range of hours to be different for each. Is this possible?

    • Hello.
      If you need to make booking both resources for different times inside of one booking, than its does not possible. Sorry.

      In the Booking Calendar Business Medium or higher versions possible to have the different custom booking forms with different form fields (times). It’s mean that you can have separate booking form for one club house and separate booking form with different times seletion for kitchen resource.
      Watch it in this video guide https://wpbookingcalendar.com/help/custom-booking-forms-video-overview/

      But it’s does not possible to book them in one booking. Sorry.
      Kind Regards.

  8. Hi there.

    I have a question of whether this is a way, an opportunity for this. I looked at the widget but it does not quite work this way unfortunately.
    Here are two examples.

    When you click on "CHECK AVAILABILITY", this selected date will be left with a black frame after rewriting.
    http://regnumresidence.hu/index.php

    Here is a variant of the template I use. This was originally used to do that is not as advanced as your program.
    This is an extras because it does not just redirect but in practice it already counts the sums.
    https://preview.ait-themes.club/theme/hoteliour/

    Thanks
    Peter

    • Hello.
      Sorry, I do not sure that clearly understand about your issue, but probably you have asked about if its possible to search availability among different booking resources in Booking Calendar plugin.

      The search availability functionality available in the Booking Calendar Business Large or higher version. Check more about this feature here: https://wpbookingcalendar.com/overview/#search
      Watch it in this video guide https://wpbookingcalendar.com/help/search-availability-video-overview/

      You can test it in action at the live demo here: https://bl.wpbookingcalendar.com/search/
      Kind Regards.

      • Yes this is what I was looking for, but I did not find it because the Business Medium SingleSite 8.2 version we buy does not have a SEARCH tab for the settings, it is not visible at all.

        • Hello.
          It’s available in the Booking Calendar Business Large version.

          You can make upgrade to the higher version of Booking Calendar from your exist version of plugin by clicking on the “Upgrade” menu item at the top right side of General Booking Settings page in your admin panel.
          Kind Regards.

  9. Dear Sir,

    I ordered and received the Small Business version.
    First of all I am very satisfied with this plugin.
    It costs some money but it just works fine for my purpose.
    I offer a room for yoga, dance, etc for rental.
    Also time slots work perfectly.

    I have two questions.
    (1) when people get a link for payment and click on that, they move to the site, payment environment.
    It seems to work okay.
    You see ' Please pay, name, email etc etc... Payment options.

    But in the text there is also some unwanted text:
    ' You must use a special shortcode to edit/change bookings '

    How can I solve/eliminate this ?

    (2) Is there a possibility for an advanced 'Customer database'. Or a way to export costumer data to a kind of external editor ?

    Kind regards,

    Urias Nooteboom

  10. Hello, we are using Booking Calendar + WPML, but we can't translate all strings for some reason. We see them in "string translation", we translate them, but they don't appear translated on frontend.