Support Archive (5)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Hi,

    How do I change the order of the objects how they are shown for selection at the website?

    Thnx, Christiaan

  2. Hi,

    Suppose that bookings are made from 1 to 5 May. I will now charge 4 nights.
    Then I want another guest to be able to book from 5 to 8 May. But I cannot do this in the settings, because May 5 is no longer bookable.

    I tried to solve this with the function 'Show check-out dates as Available.' but it does not work.

    What is the solution?

    Thnx, Christiaan

    • Hi, I already solved this case! Bookings that are already included will not be included with the new settings... An adjustment of the existing bookings is needed so that the new settings become active.

      • Hello.
        Yes, that true. It’s works only for new bookings.
        Kind Regards.

  3. Hello,
    Which version of the plugin do I need to use in order for a customer to be able to book and pay for our party room for a two hour (miminum) block of time, with time slots available every half hour.
    Our hours of operation are different on weekends so the times available for weekends need to match hours that we are open on those days.
    We just have one room available for one group at a time.
    Will the free version do this?
    Thanks,
    Joe

    • Hello.
      1) The bookings for specific timeslots possible even in the Booking Calendar Free version ( https://wordpress.org/plugins/booking/ ).

      But I recommend to check the Booking Calendar Business Small version, as well.

      The ability to book for the specific times possible in the Booking Calendar Business Small / Business Medium versions (and in higher versions for booking resources with capacity =1).
      In lower versions of Booking Calendar (including free version), possible to make bookings for specific times only for specific restricted time-slots.

      Please note if you will make the booking for the specific timeslot, this timeslot become unavailable for the other visitors for that selected date in current specific calendar.

      Please watch more in this video: https://wpbookingcalendar.com/help/booking-calendar-video-timeslots/

      You can configure the timeslots selections on the Booking > Settings > Form page. Please use the "shortcode generator" on the right side of that page for the correct generation of the shortcode.

      You can use one"timerange" (timeslots) or "start time" and"end time" selections or"starttime" and "duration"of time selections shortcodes or even start time and end time entering shortcodes. Please read more about the booking form fields configuration here https://wpbookingcalendar.com/help/booking-form-fields/

      You can test the bookings for the specific time-slots in action on the live demo of Business Small version (which is configured by default for the bookings of specific time-slots) here: https://bs.wpbookingcalendar.com/ Other live demo you will need to reconfigure.

      2) In your case, you need to use start time and duration of time fields at the Booking > Settings > Form page for ability to select start time with 30 minutes interval and time duration with minimum 2 hours. For example:
      <p>Select Start Times:<br />[select starttime "08:00" "08:30" "09:00" "09:30" "10:00" "10:30" "11:00" "11:30" "12:00" "12:30" "13:00" "13:30" "14:00" "14:30" "15:00" "15:30" "16:00" "16:30" "17:00" "17:30" "18:00" "18:30" "19:00" "19:30" "20:00" "20:30" "21:00"]</p> <p>Select Time Duration:<br />[select durationtime "2 hours@@02:00" "2 hours 30 min@@02:30" "3 hours@@03:00" "4 hours@@04:00" "5 hours@@05:00"]</p>

      3) The different times selections for the different week days possible in the Booking Calendar Business Medium or higher versions.
      Please check more here https://wpbookingcalendar.com/overview/#times-week-days
      You can check more info about this configuration at this page.

      You need to check the Booking Calendar Business Medium or higher versions
      You can test Booking Calendar live demos at this page https://wpbookingcalendar.com/demo/ to be sure in functionality and do not have misunderstanding.
      Kind Regards.

  4. Hello!

    I have a problem that i can resolve it..
    I want to sync calendars on multisite with ICS, not a problem.
    But with some booking dates, dates are illogicals.

    After import, dates are not the same.
    You can check the diff on these images
    https://ibb.co/ykvRSrq
    https://ibb.co/Kqwj352
    I set time format, date format on WordPress settings, booking calendar, and o-plugins.

    Thank you

    • Hello.
      I do not sure that clearly understand about your issue.

      1) But please note, the dates like this: "October 21, 2019 - October 23, 2019 ; October 30, 2019" is means range of days plus some dates like this: "October 21; 2019, October 22, 2019; October 23, 2019; October 30, 2019"

      You can click on "arrow" button at the "Booking dates" title to show dates in this "wide days" view mode. Or you can set such view by default at the Booking > Settings General page in Booking admin panel section.

      2) If you think that its wrong dates that was imported from your .ics feed, so you need to download this .ics feed and check such dates. Or you can view dates in specific .ics feed. Open "oPlugins Panel" > "Manage .ics" page, then paste URL of your .ics feed (that you need to check), and click on "Show Events (.ics)" button.

      Kind Regards.
      Kind Regards. e

  5. Hello,

    I'm using the WPBookingCalendar plugin.

    https://wpaffiliatemanager.com/?s=developer

    Where would I add the following six lines of affiliate tracking code to track with the booking quick search.

    Here is an example on my website: http://bit.ly/2O7RyB4

    $args = array();
    $args['txn_id'] = '4JX55705JA6177943';//TODO
    $args['amount'] = '49.95';//TODO
    $args['aff_id'] = '1';//TODO
    do_action('wpam_process_affiliate_commission', $args);

    $aff_id = $_COOKIE['wpam_id'];

  6. Hello,

    Where would I add the following Google Conversion tracking code?

    Can you please advise the .php file, and location?

    window.dataLayer = window.dataLayer || [];
    function gtag(){dataLayer.push(arguments);}
    gtag('js', new Date());

    gtag('config', 'AW-741661266');

  7. Hi devs,

    I would like to synchronize my Booking Calendar with Micazu. Is this possible?

    Kind regards,

    Niels Vaessen

    • Hello.
      It’s depend if such service support import / export bookings via ics feeds.

      Booking Calendar plugin is supporting

      - import of events via .ics feeds from Google Calendar ( or Airbnb or any other calendar that support .ics format, like iCal application)

      - and export bookings to .ics feeds (files), which possible to import in Google Calendar (or Airbnb, Booking.com, HomeAway, TripAdvisor, VRBO, FlipKey and any other calendar that uses .ics format ).

      Please read more about this feature here: https://wpbookingcalendar.com/faq/#sync

      Import.
      Please check about the configuration of import events from .ics feeds in this FAQ instruction here https://wpbookingcalendar.com/faq/import-ics-feeds/
      Please note, the import process is working in that case, when some visitor is open your website page with booking import shortcode. So you can configure CRON at your server, for periodically access this page with booking import shortcode to start import process. Or you can insert the import shortcode before booking form shortcode, so firstly system will start import process and only then show booking form, when someone visit your page.
      In case if you are having some issue of not ability to import new events, then check this troubleshooting instruction: https://wpbookingcalendar.com/faq/ics-importing-issue/

      You can define CRON at your server for periodically access pages with import .ics feeds shortcodes and start import process during specific time-intervals, then check this: https://wpbookingcalendar.com/faq/cron-script/

      Export.
      Please check about the configuration of export .ics feeds in this FAQ instruction here https://wpbookingcalendar.com/faq/export-ics-feeds/
      Booking Calendar is generate .ics feed with bookings in real time. But how often some service (like airbnb, or booking.com ) access this .ics feed to import the bookings from Booking Calendar into own system, does not depend from Booking Calendar. So in other words, Booking Calendar does not force to generate import process by third party service, when some booking is created. You need to check with support of this service (like airbnb or booking.com), about how often they can access the .ics feed tor making import.

      Kind Regards.

  8. How do I properly integrate the following Google Analytics Ecommerce Tracking Code:

    gtag('event', 'purchase', {
    "transaction_id": "24.031608523954162",
    "affiliation": "Google online store",
    "value": 23.07,
    "currency": "USD",
    "tax": 1.24,
    "shipping": 0,
    "items": [
    {
    "id": "P12345",
    "name": "Android Warhol T-Shirt",
    "list_name": "Search Results",
    "brand": "Google",
    "category": "Apparel/T-Shirts",
    "variant": "Black",
    "list_position": 1,
    "quantity": 2,
    "price": '2.0'
    },
    {
    "id": "P67890",
    "name": "Flame challenge TShirt",
    "list_name": "Search Results",
    "brand": "MyBrand",
    "category": "Apparel/T-Shirts",
    "variant": "Red",
    "list_position": 2,
    "quantity": 1,
    "price": '3.0'
    }
    ]
    });

  9. Hi devs,

    I have a multilingual website.

    At Settings > Payments > Bank transfer I would like to add a German and English Description. How can I do this?

    Also I need German and English translation of the emails that are sent to customers. How can I implement this?

    Is there some kind of a shortcode I must add?

    Kind regards,

    Niels Vaessen

  10. my calendar on de site does not go to the next year. What am I doing wrong? i am using Calendar Business Small (1 site usage).

    • Hello.
      Please open the Booking > Settings General page and in "Calendar section" set for the option "Number of options to scroll" as "2 years" or more.
      Save changes. Test it.
      Kind Regards.