Support Archive (5)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  2. Is there a way to add an 'add to calendar' link in the 'approved' email when it gets sent out? I know there is the [add_to_google_cal_url] tag, but that only seems to work for site admin emails. Thanks!

    • Hello.
      Please make this fix.
      Please open this file ../wp-content/plugins/{Booking Calendar Folder}/core/admin/page-email-approved.php

      ( you can check how to edit files in WordPress menu in this article https://wpbookingcalendar.com/faq/how-edit-file-in-wp-menu/ )

      then find this code:

      // //FixIn: 7.1.2.5 // $booking_data = array( 'form_data' => $booking_form_show_array ); // $booking_data[ 'dates_short' ] = array( $my_dates4emeil_check_in_out[ 0 ], '-', $my_dates4emeil_check_in_out[ count( $my_dates4emeil_check_in_out ) - 1 ] ); // $replace[ 'add_to_google_cal_url' ] = htmlspecialchars_decode( esc_url( // wpbc_btn_add_booking_to_google_calendar( $booking_data , array( 'is_only_url' => true ), false ) // ) );

      and replace it to this code:

      //FixIn: 7.1.2.5 $booking_data = array( 'form_data' => $booking_form_show_array ); $booking_data[ 'dates_short' ] = array( $my_dates4emeil_check_in_out[ 0 ], '-', $my_dates4emeil_check_in_out[ count( $my_dates4emeil_check_in_out ) - 1 ] ); $replace[ 'add_to_google_cal_url' ] = htmlspecialchars_decode( esc_url( wpbc_btn_add_booking_to_google_calendar( $booking_data , array( 'is_only_url' => true ), false ) ) );

      • Thank you, this works perfectly! Another related question: is there a way to add other types of calendar such as microsoft etc? Or is it just google calendar that works with the plugin?

        • Hello.
          This shortcode work only with Google Calendar. Other calendars for adding bookings via such shortcode is not supported. Sorry.

  3. Hello Support,

    I have a question about a specific configuration for my booking calender.

    The situation is as following. I have created special seasons
    High Season, Low Season and Christmas vacation.
    During the High Season people can rent the cottage in 2 different ways. They can rent it for 5 days if the starting day is a monday, or they can rent it for 7 days if the startingday is on a friday.

    But during the Low season there comes a third option. During that period they can rent it like this
    If the starting day is a friday they can either choose 5 or 7 days. or if the starting date is on a monday they can only select 4 days.

    How can i force this behavior in the booking calender?
    I know i can force it by:

    {select-day condition="season" for="Hoogseizoen" value="5,8"},
    {select-day condition="season" for="Voor / Naseizoen 2" value="5,6,8"},

    But how can i force that during a special season people can only select specific dates and only for a specific amount of time?

    How can i configure these rules in the booking calender?

    • Hello.
      Instead of these seasons filters: "High Season, Low Season and Christmas" you need to create season filters like this:
      - High Season Monday
      - High Season Friday
      - Low Season Monday
      - Low Season Friday
      - Christmas

      So for do not intersection during these seasons.

      So then you can use this:
      {select-day condition="season" for="High Season Monday" value="5"},
      {select-day condition="season" for="High Season Friday" value="7"},
      {select-day condition="season" for="Low Season Monday" value="4"},
      {select-day condition="season" for="Low Season Friday" value="5,7"},

      Please check more here https://wpbookingcalendar.com/faq/shortcode-booking-form/

      Kind Regards.

  4. Hello support,

    Yesterday i posted a question about my situation. The awnser that was given helped me kinda going to the right direction but i still have some problems.

    As i already said I have a "High Season" during that period people have two options to book the cottage.
    either they go from friday to friday (8 days) or from monday till friday (5 days). In order to achive this i created two special periods that cover the same date range,

    High Season Monday
    High Season Friday

    in my booking calender i also created these settings:

    {start-day condition="season" for="Hoogseizoen maandag" value="1"}, // Only allow monday to be selected
    {select-day condition="season" for="Hoogseizoen maandag" value="5"}, // Force the user to book for 5 days

    {start-day condition="season" for="Hoogseizoen vrijdag" value="5"}, // Only allow friday to be selected
    {select-day condition="season" for="Hoogseizoen vrijdag" value="8, 15"} // Force the user to book for 8 or 15 days

    The problem that i have now is that if i hover over friday in the booking calender it will select friday till monday, not friday till friday. and if i hover over monday it will select monday till monday, not monday till friday.

    Do i also need to check in the settings that there are only specific start dates?

    Please some advice.

    • Hello.
      In general shortcode have to look like this:

      [booking type=1 form_type='standard' nummonths=6 options='{start-day condition="season" for="High season" value="1,5"},{select-day condition="season" for="High season Mon" value="5"},{select-day condition="season" for="High season Fri" value="8,15"}']

      where "High season" - its entire your high season, where possible to define only Monday and Friday as start days.
      "High season Mon" - all Mondays at high season, where we defined ability to select only 5 days
      "High season Fri" - all Fridays at high season, where we defined ability to select only 8 or 15 days.

      I have sent to your email, also screenshots with these configuration. Please check spam folder, if you do not see it in inbox.
      Kind Regards.

  5. Hi,

    I bought the business extension and have two issues :

    1/ When I past the HTML code into wordpress code bloc, it shows the html code itself in the page and not the interpreted html.
    How to fix this ?

    2/ How to automatically confirm all paid reservations and discard the not paid ones ?

    Thanks a lot.

    • Hello.
      1) During inserting the HTML blocks into the editor, you need to switch from the “Visual” view mode into the “Text” (HTML) view mode. Only in this case you can insert the html code block.

      2)
      Booking is created before payment process in any case.

      You can activate auto cancelation of pending bookings that have no successfully paid status after specific amount of time.
      So if the booking is not approved, and do not have the successfully payed status, this booking can be auto canceled after specific amount of time.

      But you are need to be sure that all "good" bookings have to be approved or have the successfully payed status.

      Because if you are using the PayPal standard integration and your visitors is made the payment for the booking, but do not click on the "return link" on PayPal site to your site, so Booking Calendar do not know that the payment is successful, and this booking can be auto canceled with that feature.

      So sometimes its possible that the successfully payed bookings will not have this status and that's why can be auto-canceled, if you do not approve them.

      Ideally (for PayPal) you will be need to activate and correctly configure the PayPal IPN system, at the Booking > Settings > Payment page and in the PayPal account. So in this case the PayPal have to send the messages directly to your booking system.

      Please read the Booking Calendar version overview here: http://wpbookingcalendar.com/overview/

      You can test Booking Calendar live demos at this page http://wpbookingcalendar.com/demo/ to be sure in functionality and do not have misunderstanding.

      Please watch more useful video guides here https://wpbookingcalendar.com/help/

      Kind Regards.

  6. Site: http://www.elgringosrentals.com
    Booking Calendar version: Business Large SingleSite 8.5.1
    WordPress 5.2.2
    Running Moose theme
    Running PHP version: 5.6.39

    ACTIVATED PLUGINS:
    Booking Calendar
    Captcha
    Contact Form 7
    Elated CPT
    Envato Market
    Facebook Widget
    Google XML Sitemaps
    Insert Headers and Footers
    Limit Login Attempts
    Smush
    W3 Total Cache
    WP-Optimize
    WPBakery Page Builder

    I have an issue with the booking calendar telling me I have a pending booking but I don't have one. I have checked every single booking, even the approved ones, the trashed ones, the past and old expired ones, & made sure to permanently delete every trashed bookings and it still says I have 1 pending booking.

    I have another issue with viewing the bookings. Some of the filters don't work or are not accessible.

    The 1rst Bookings is stuck to: ANY
    Order by is stuck to: DATE ↑
    the 2nd Bookings is stuck to: EXISTS
    Show is stuck to: ALL BOOKINGS
    I can't see expired, past or trashed bookings, the only way to see past or trashed bookings is by searching them one by one with their Booking ID.

    • Hello.
      1) Please check this instruction about how to find lost bookings: https://wpbookingcalendar.com/faq/lost-bookings/

      2) Please open the Booking Listing page, then in filter toolbar at the bottom of the toolbar click on “down arrow” to expand the toolbar. Then click on “Delete Template” button (if you was saved it previously).

      3) Also please recheck “Content of booking fields data” form at the Booking > Settings > Form page that you are having there correct configuration. All opened html tags have to have relative closing html tag, like
      <div>And relative </div>
      Kind Regards.

  7. Nice program. Will your short code work in my Godaddy website? I have used iframes in Godaddy to show my "availabilitycalendar.com" calendar successfully. Will your program work in the same way?

    I ask because I see text in your demo screens that says that this is to be inserted in WordPress sites. Godaddy is not wordpress.

    Thanks.

    • Hello.
      Unfortunately it’s will not work. Booking Calendar it’s WordPress plugin and it’s can work only in self hosted WordPress websites.
      Kind Regards.

  8. Hi,
    thank you for your quick reply...

    1) Please check this instruction about how to find lost bookings: https://wpbookingcalendar.com/faq/lost-bookings/
    I tried doing this as far as I can understand it and it's not working
    https://ns1.webhostinghub.com/wp-admin/admin.php?page=wpbc&wh_booking_datenext=1&wh_booking_dateprior=1&wh_booking_date=3&wh_trash=any&wh_modification_dateprior=1&wh_modification_date=3&wh_pay_status=all&view_mode=vm_listing&wh_booking_type=-999

    https://ns2.webhostinghub.com/wp-admin/admin.php?page=wpbc&wh_booking_datenext=1&wh_booking_dateprior=1&wh_booking_date=3&wh_trash=any&wh_modification_dateprior=1&wh_modification_date=3&wh_pay_status=all&view_mode=vm_listing&wh_booking_type=-999

    2) Please open the Booking Listing page, then in filter toolbar at the bottom of the toolbar click on “down arrow” to expand the toolbar. Then click on “Delete Template” button (if you was saved it previously).
    There is no “Delete Template” button

    3) Also please recheck “Content of booking fields data” form at the Booking > Settings > Form page that you are having there correct configuration. All opened html tags have to have relative closing html tag, like
    There is no problem with my Form.

    • Hello.
      Relative point #1
      Why you insert 2 url there ?
      What exactly url of your website ?
      Thank you.

  9. Relative point #1, Why you insert 2 url there ?
    Because i didn't really understand your FAQ and when I look at my host's DNS there aws 2, so I tried both, because I wasn't sure
    What exactly url of your website ?
    http://www.elgringosrentals.com

  10. Ok, I just sent you an email with 2 screenshot, let me know if you need anything else.