Support Archive (5)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Hi, I have a page with multiple calendars on for different resources and they use the same booking form. I've used the documentation in the "How to book several different items / rooms / facilities (several calendars) with one booking form?" FAQ:

    [calendar]
    [calendar id=2]
    [calendar id=3]

    ** Booking form fields **

    However, its not really what I want. Its the closest documentation I could find.
    1. I want to show the booking calendars for each resource on the same page, but only allow users to select dates from just one calendar, not all of them.
    2. I've used this shortcode to add the calendars to the page: [booking type=1 form_type='standard' startmonth='2020-03' nummonths=2 options='{calendar months_num_in_row=2 width=100%},{**a list of conditions** }], but startmonth='2020-03' only affects the first calendar, not the others.
    3. I wanted to hide the booking form, then someone makes their selection it should show a 'Proceed' button next to the calendar, which takes them to the form. I know how to do this in JS, but is there an event listener I can hook onto or a way to detect when the check out date is selected on the calendar so I can display/hide the button?
    Thanks

  2. Hello,
    I use BuddyBoss Platform.
    When I activate your plugin, the menu of BuddyBoss Platform that is at left in WordPress dashboard disappear and when I deactivate your plugin the menu re-appear.
    How can I fix it ?
    Thanks fro your reply.
    BR
    Fred

    • Hello.
      Please open the Booking > Settings General page and in "Plugin Menu" section for the option "Plugin menu position" set "Bottom" value.
      Save changes. Test it.
      Kind Regards.

      • Hello,
        Thanks for you reply.
        I put in the middle and it works perfectly.
        Thanks again.
        Best Regards
        Fred

  3. I would like to be able to book recurring eg every monday 10.00 - 11.00 Is this possible with your system? Thank you

    • Hello.
      Please note, by default its does not possible.
      You need to select each specific day in calendar, where you want to make the bookings. So in your case you need to select each specific Mondays in calendar.
      Also you need to activate this option "Use time selections as recurrent time slots" at the Booking > Settings General page in Calendar section, if you want to use recurrent time to reserve several days.
      Kind Regards.

  4. Hi,
    My website doesn`t work when i active the plugin.
    It was working fine so far, and it`s excelent calendar, but for some reason it stopped working. I have wordpress 5.3.

    Thanks in the advance.

    Best Regards.

    • Hello.
      1) Please be sure that you have using the latest update of Booking Calendar 8.7.1
      You can request the new update of Booking Calendar on this page: https://wpbookingcalendar.com/request-update/

      2) Also its possible, that its can be conflict with bootstrap library loading with some other plugin or theme.

      Please note, Booking Calendar is using Bootstrap library 3.3.5, if your theme or some other plugin is using other (older or newer) version of bootstrap so then possible an issues.

      You can disable of loading Bootstrap library in Booking Calendar at front-end side. But in this case, any popover tooltips (where usually showing booked times or times or availability will not show in Booking Calendar). So please open the Booking > Settings General page and in Advanced section click on "Show advanced settings of JavaScript loading" then set as checked this option "Disable Bootstrap loading on Front-End ". Click on "Save changes" button.

      Also please do not set this option "Disable Bootstrap loading on Back-End " as checked, because otherwise, will be some issues in booking admin panel
      Kind Regards.

  5. Hi,

    Why has the General Settings section 'disappeared' from my menu and why has it been replaced by a request for an Order Number?

    Am I missing something?

    I look forward to hearing from you,

    Many thanks

    Luisa

    • Hello.
      After first time installation of the paid version I stress of Booking Calendar Free version, you need to register your paid version. Just enter your order number and click Register.
      After that you will see your Booking > Settings General page.
      Kind Regards.

  6. Hello! I want to ask you if i can use the booking calendar to sell tickets for two categories of people.
    I mean to sell tickets the same day for adults and children with different prices each.
    Example..price per adult 80$ and price per child 30$. Is there any possibility to do this?

  7. Hello!

    After I paste the code to a page, the form is visible, but the calendar not on the page. Message: Calendar is loading...

    What did I wrong?

    Thanks

    • Hello.
      Its most probably that you are having some JavaScript error at that page. Please recheck your page for any JavaScript errors (usually for see what JavaScript error you have you need to press Ctrl {+} Shift {+} J for showing browser console) and try to fix them.
      You can check for the most common issues on the FAQ page https://wpbookingcalendar.com/faq/ at the troubleshooting section.
      You can also try to deactivate one by one all your active plugins at the WordPress > Plugins menu. Then retest it again.
      If its not help, please deactivate your active theme and active the default WordPress theme. And then retest it again. May be there exist some conflict with some active plugin or actual theme and just need to find the reason of that issue.
      If you still will have this issue, please send the link to the page with booking form, where you are having an issue, I will check it then.

  8. This can be the issue?

    Mixed Content: The page at 'https://www.levendula-vendeghaz.hu/wp-admin/' was loaded over HTTPS, but requested an insecure stylesheet 'http://ajax.googleapis.com/ajax/libs/jqueryui/1.8.2/themes/smoothness/jquery-ui.css?ver=5.3'. This request has been blocked; the content must be served over HTTPS.

    • Hello.
      Booking Calendar does not load this css file. This css is loading some other plugin or your actual theme.
      Please recheck about this issue with other plugins.
      Kind Regards.

    • client.js?ver=8.7.1:404 Uncaught TypeError: jQuery(...).datepick is not a function
      at init_datepick_cal (client.js?ver=8.7.1:404)
      at HTMLDocument. ((index):184)
      at i (jquery.js?ver=1.12.4-wp:2)
      at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2)
      at Function.ready (jquery.js?ver=1.12.4-wp:2)
      at HTMLDocument.J (jquery.js?ver=1.12.4-wp:2)

        • If I deactivate (comment), the loading of the jQuery my theme is not working, but Calendar is visible :). I have no idea how to solve it...

          • Hello.
            Probably you have already fixed this issue by commnting these code:
            <!-- JavaScript Includes <script src="https://code.jquery.com/jquery-3.4.1.min.js"></script> <script src="https://code.jquery.com/jquery-migrate-3.1.0.min.js"></script> -->
            or do you still have the issue ?
            Kind Regards.

  9. (Booking Calendar Business Medium version) disable payment completely and when booking a guest message about payment ? Booking Resources the number ? unlimited

    • Hello.
      Sorry, I do not understand your question. Can you explain more detail ?
      If you need to disable payment systems you can activate this option at the Booking > Settings > Payment page in Payment options section.
      You can activate option of receiving unlimited number of bookings at the Booking > Settings General page in Advanced section.
      Kind Regards.

  10. Hi,

    I am syncing with Airbnb calendar, using Booking Manager. Is it possible to see/mark chek-in/out dates?

    Thanks

    • Hello.
      Please open the Booking > Settings > Sync > “General” page and set checked this option “ Use check in/out time”.
      It’s will work for new imports.
      Kind Regards.