Support Archive (5)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  2. Hi there,

    I have a dropdown list from 1-10. Is there a way to display text bookes depending and the number that is selected in the list?
    For example, if the user selects "6", 6 text boxes display for them to enter content.

    Thanks!!

  3. Hi, I need information I am seeing your plugin for a restaurant, to book but I realized that more than 4 people in the visitors are not going as I can to expand the people who want to book ??
    thanks

  4. How can I make sure that a reservation is not booked until payment is received?
    I'm looking for that option but I don't see it.

    Thanks!

    • Hello.

      Booking is created before payment process in any case.

      You can activate auto cancellation of pending bookings that have no successfully paid status after specific amount of time. You can activate this option at the Booking > Settings General page in "Auto cancellation / approving" section.

      So if the booking is not approved, and do not have the successfully payed status, this booking can be auto canceled after specific amount of time.

      Or you can even activate to show the "Pending bookings as available dates" - you can activate this option at the Booking > Settings General page in Advanced section.

      But you are need to be sure that all "good" bookings have to be approved or have the successfully payed status.

      Because if you are using the PayPal standard integration and your visitors is made the payment for the booking, but do not click on the "return link" on PayPal site to your site, so Booking Calendar do not know that the payment is successful, and this booking can be auto canceled with that feature.
      Stripe have to auto redirect to booking page automatically.

      So sometimes its possible that the successfully payed bookings will not have this status and that's why can be auto-canceled, if you do not approve them.

      Ideally (for PayPal) you will be need to activate and correctly configure the PayPal IPN system, at the Booking > Settings > Payment page and in the PayPal account. So in this case the PayPal have to send the messages directly to your booking system.

      Kind Regards.

  5. Hello, how can I delete only one day from more reserved. They were reserved at one day, but then one of them must I delete.
    My Booking Calendar Version 8.7.1
    Thank's a lot

    • Hello.
      1) The ability to edit details of exist bookings possible in the paid versions. You can click on Edit button near specific booking in the booking Listing page.
      Watch it in this video guide https://wpbookingcalendar.com/help/booking-listing-video-tutorial/
      2) In the Booking Calendar Free version, you need to delete the exist booking and create new booking with new details.
      Kind Regards.

  6. Hi,

    Running version Version 8.7.6

    There is no Resources menu. Using the personal licence to trial this with.

    This is a fresh install of WP too, so latest version. What's the issue?

  7. Hola,

    creo que he acabado de configurar el plugin pero cuando intentan reservar da error y dice que no se ha superado la prueba de seguridad y que recargue la pagina. Aun recargandola sigue dando el mismo error.

  8. I use Real Estate 7 theme, how can I have all my resources (property ref) imported as resources?

    And is there a hook or call to add a resource so when a property is added it also gets added as a resource?

    • Hello.
      Unfortunately it’s does not possible.

      You can create booking resources in Booking Calendar plugin only manually at the Booking > Add booking page
      Kind Regards.

  9. Hello,

    Can i set the same resource for two different users and the calendar sync between them? I tryet but my calendars don´t sinc...

    Thank you!

    • Hello.
      What do you mean by users ?

      If you want that 2 calendars will show the same booked dates, so you can try to use aggregate parameter in the shortcode.

      Please check more about " aggregate " parameter in the Booking Calendar shortcode here: https://wpbookingcalendar.com/faq/shortcode-booking-form/
      This parameter make the dates in calendar unavailable if these dates was booked in some other booking resources.

      Example of your configuration :

      Booking resources at the Booking > Resources page:

      - House ( ID = 3 )
      - Room #1 ( ID = 4 )
      - Room #2 ( ID = 5 )

      And you need to insert the Booking Calendar shortcodes like this

      House
      [booking type=3 aggregate='4;5' ]

      - Room #1 ( ID = 4 )
      [booking type=4 aggregate='3' ]

      - Room #2 ( ID = 5 )
      [booking type=5 aggregate='3' ]
      ....

      If some Room will be booked for specific date(s), this dates will be unavailable in House calendar.
      And if House will be booked for specific date(s), so in all Room s (booking forms), these dates also will be unavailable.

      Kind Regards.

  10. Calendar is showing AM appointment time where it should be PM please see link

      • Hello.
        Please be sure that you have correctly configured timeslots at the Booking > Settings > Form page.

        Also if you are using Free version, then recheck timeformat at the Settings > General page.
        Thank you.