Support Archive

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Dear,

    Could i change the color of the Textfields text? Like: Name, E-mail?

    Because i have a black background and i neet the color of the text white.

    Kind Regards,

    Rams

    • Hello.

      Please make this fix.

      Please open this file ../wp-content/plugins/{Booking Calendar Folder}/css/client.css

      and add to the bottom of that file this code:

      .booking_form .control-label { color: #FFF; }

  2. I have downloaded the free version to give it a try on my website. But it's not in English, and I need to change it to the English language. How do I do this?

    Thanks

    • Hello.
      The Booking Calendar is use the actual locale of the website for setting language of plugin.
      Please change the locale of your website to the English locale. In the WordPress 4.1 you can change the language of website at the WordPress > Settings > General page.
      If you are using some other translation plugin (like WPML or qTranslate), please change the language in the settings of that plugin.
      Kind Regards.

      • I have confirmed that my website's locale is set to English. However, the calendar is not and I am not using any translation plugins. Have you any other ways I can change the calendar to English?

        Thanks

        • Hello.
          If you are using WordPress 4.1, please open the WordPress > Settings > General, and recheck that there is set English language as default.
          Otherwise, please send the link to the page with Booking Calendar, where you are having this issue.
          Kind Regards.

  3. The Dashboard of my website is reporting that I have "1 New (unverified) booking(s)".
    I've browse every single page of the reservation module (with different filter options) but I can't find it.
    I think it might be an old test I did with a "Ressource" I've deleted since.
    How can I remove this "unverified booking" since I'm sure I'm up to date.
    Regards.
    Bernard Després

    • Hello.
      Please open the Booking Listing page. Then switch to the Action tab and click on "Mark All as read" button.
      Kind regards.

  4. Hi,

    When I make a reservation and I choose 2, 3 Adults the price calculator does not multiply by the number of adults.

    What to do?

    Thanks,
    Dominic

  5. Hi, I don't speak english, so please, use Google for translate this. I will use Google Translator for translate the answer. Thanks.

    Estoy intentando utilizar este plugin con un tema propio y no se muestra el calendario de reservas, sólo se muestra el formulario. No entiendo cuál es el problema. Posiblemente sea algo de WP que no hago bien. ¿Pueden ayudarme por favor?
    Gracias.

    I am trying to use this plugin with its own theme and booking calendar is not displayed, only the form is displayed . I do not understand what is the problem. Possibly some WP I do not do well . Can you help me please?

    Thank You.

    • Hello.
      This issue possible, because you are having some JavaScript error(s) at the page with booking form. You need to be sure that you do not have any JavaScript errors at the page.
      These errors possible because of some other plugins or your actual theme.
      Please try to deactivate one by one all your active plugins at the WordPress > Plugins menu. Then retest it again.
      If its not help, please deactivate your active theme and active the default wordpress theme. And then retest it again. May be there exist some conflict with some active plugin or actual theme and just need to find the reason of that issue.

      Also you can check troubleshooting instruction for the common issues at this page: https://wpbookingcalendar.com/faq/

      If you still will have this issue, please send the link to the page with booking form, where you are having this issue.
      Kind Regards.

  6. Hello,

    I'm trying to make the calendar much larger on my webpage but I'm having trouble locating it in the css.

    Where should I be looking?

    Thanks!

  7. I have the Booking Calendar Medium version and was wondering if there is anywhere that my client can set his own availability schedule. For example, right now he has 3 openings everyday, Mon-Fri. Lets say he goes on vacation for a week and needs the calendar to show unavailable for those dates, can he set that up on his own through the plugin, if so, where? Right now he only has permissions for the bookings part of the plugin.

      • Thank you for your response. I was able to set the unavailable dates through the season filter, however I would like to change the color on those days to differentiate from the rest of the calendar. Where can I change this?

        • I would like the season filtered days to show the same color as booked. Please advise.

          • Hello.
            You will be need to make a little fix.

            Please open this file ../{Booking Calendar Folder}/js/client.js

            then find this code:

            if (typeof( is_this_day_available ) == 'function') { var is_day_available = is_this_day_available( date, bk_type); if (! is_day_available) {return [false, 'cal4date-' + class_day +' date_user_unavailable'];} }

            and replace it to this code:

            if (typeof( is_this_day_available ) == 'function') { var is_day_available = is_this_day_available( date, bk_type); if (! is_day_available) {return [false, 'cal4date-' + class_day +' date_user_unavailable date_approved'];} }

  8. I cannot find document on how to create separate calendar widgets for separate types of accommodation eg log cabin has it's own calendar, camping calendar widget has it's own calendar and so on - I guess this is a common question but cannot find the process

    Thanks

    • Hello.
      It's possible in the any paid versions of Booking Calendar.
      Firstly you need to create the booking resource for the each of your cabins at the Booking > Resources page. Please check more here: https://wpbookingcalendar.com/overview/#booking-resources

      Then you can insert the booking form for the specific booking resources into the posts or page. Or just add the booking calendar widget(s) to the sidebar and select the specific booking resource for the specific booking widget.
      Kind regards.

  9. Thank you for all your help so far. I have another question. Right now I have three time slots in a select box and when it a date is partially blocked, it greys out the other options, how can I change the color of the greyed out or "disabled" time slots?

    • Hello.
      Booking Calendar just add the "disabled" attribute to the each such options in the selectbox.
      You can use CSS to change the appearance of those options.

      For example you can add to the end of this file: .../wp-content/plugins/{Booking Calendar Folder}/css/client.css

      CSS similar to this:

      .booking_form_div select option:disabled { color: #ccc; font-style:italic; }

  10. Hi,

    I've purchased the large business option and have a couple of initial questions.

    Is there a way to change the date format in the search function, so that it can show a UK date? Currently it's showing in US date format, i.e. YYYY-MM-DD and I'd like DD-MM-YYYY and I have everything set to be UK, but it doesn't seem to work

    Do you also have any plans to plug the module into Woocommerce, so it could make use of customer accounts for bookings? Customers could then make bookings under an account, and there would be a lot of advantages for reporting

    Could an 'export' functionality be added for bookings, so it would be possible to report on them?

    Great work on the plugin thus far

    Kind regards

    Neil

    • Hello.
      1) In the "check-in" and "check-out" fields in the search form, only the dates format that supporting in the actul version is yyyy-mm-dd, its because these parameters transfered to the URL. We will fix it in the future updates.
      Other dates format, you can change at the General Booking Settings page. The currency you can set at the Booking > Settings > Payment page for the specific payment system.
      2) I will check ability to support some Woocommerce functionality. But in a future we a planing to develop new functionality in the Booking Manager, where will be easy to see reports and some other cool functionality.
      3) Please open the Booking Listing page, and then click on Export button. Its will export actual booking list to the CSV format. You can open it in the MS Excel or some other applications and then make some reports.
      Kind Regards.

      • Thank you for the quick reply

        On 1, I look forward to the update!

        On 2, do you have a roadmap for future functionality? It would be good to see what's coming. If you accept requests and ideas for features, where can they be submitted?

        On 3, thank you, I've found it 🙂 . Would it be possible to add a filter based on payment status?

        • Hello.
          2) Sorry, there are no public "roadmap". But you can submit your suggestions for the future updates here: https://wpbookingcalendar.com/ideas/
          3) You can filter your bookings by using the different parameters at the Filter tab at Booking Listing page (please note, you can expand this filter by clicking on bottom arrow button, to show more parameters). And after "Applying" filter settings you can make export to the CSV.
          Kind Regards.