Support Archive

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Hi. In my calender. I can only select appointments in one month and next is disabled and the next is then available again. So if april is open then may is closed and then june is open and july is closed.
    This is a huge problem. Please help fast.

    • Hello.
      Probably you was activating season filters availability for that booking resources. You can read more about it here: https://wpbookingcalendar.com/overview/#availability

      Please open the Booking > Resources > Availability page and click on the "Availability" button near your specific booking resources, then uncheck checkbox at the left side near specific season filter, that declare dates in May.

      Kind Regards.

  2. Hi. I would only like the customer to be only able to select one date. SO only one date at time. Is taht possible?

    Please let me know
    Regards,
    Maktoom

    • Hello.
      You can activate the "single day" selection mode at the General Booking Settings page ("Calendar section") in your admin panel.
      Kind Regards.

  3. Cost of Single Site edition versions (usage on 1 website)

    I am not good at english. Can you tell me that means I can use only in confirmed ( can not be changed) website, or I can change that website ( domain name).

    I want to use only one website , but it plan change domain name in next 3months.

    • Hello.
      If you need to transfer your version (later) from the test server to the live server, then yes it possible with the single site usage version.
      But you will be need to contact us with info about the old test site domain and new website domain (URL). Also its possible to make such transfer only once, and of course you will be need to delete the Booking Calendar version fro the previous old website.
      Kind Regards.

  4. Hello,
    I was wondering if I could link resources together. So when I book a resource at a certain time and date, that others would be automatically booked as well.
    A little explanation: we have multiple conference rooms, but they can be transformed into one big room. Customers can book the smaller ones separately, but when the large room is booked, the 2 smaller ones need to be booked as well.
    Is that possible?
    Thx for your reply!

    • Hello.
      You can use the "agregate" parameter in the booking shortcodes for the "small rooms". Please read more here: https://wpbookingcalendar.com/help/booking-calendar-shortcodes/#booking Its will add to the calendars of small rooms, the bookings that was made for the "large room"
      Example:
      Let say, "Large room" have ID = 2, "Small room #1" have ID = 3 "Small room#2" have ID = 5

      Then in the booking shortcode for the "Small room #1", you can use this: [booking type=3 agregate='2']
      and for the "Small room #1", you can use this: [booking type=5 agregate='2']

      • Thanks for your reply.
        And can I do this when the user needs to select a resource first? Or in the admin panel?

        • Hello.
          Such config possible only got the separate booking forms.
          It's means that you can insert 3 booking forms for your rooms separately into the page(s). Please try to test it.

  5. Hi,

    Thank you for this great plugin!

    However, I'm facing some trouble while using it, to be more specific: the booking resouces translation. As I'm making a multilingual site, the field of books form could be translated perfectly with WPML. But there seem to be no way to translate the resource names as well.

    So, could you help to point out a way to translate the resources names, or maybe add this as a new feature in the next release?

    Thank you again for your help!

    Andrew

  6. Hi, 2 silly quesitons really.

    1. I can't set the currency for the module. how do I do that? it's currently USD, but our client needs it as £
    2. The client has a need to have a minmium spend. for example if the booking is for 1 day, but the minmium spend is 2 days, then how is this managed.

    The version we've implemented for our client is
    Version: Business Medium SingleSite 5.3
    Type: Business Medium
    Platform: WordPress

    Thanks in advance
    Dip

    • Hello.
      1) You can change the currency for the each active payment gateways at the Booking > Settings > Payment page.
      2) You can activate the "range days selection mode" using 2 mouse clicks at the General Booking Settings page in "Calendar" section and set the minimum number of days selections as 2 days. Please read more here: https://wpbookingcalendar.com/overview/#range-days-selection
      You can test it in action at the live demo of Booking Calendar Business Medium version here: https://bm.wpbookingcalendar.com/
      Kind Regards.

  7. About Css Questions:
    [calendar]

    First Name (required):[text* name]
    Last Name (required):[text* secondname]
    Email (required):[email* email]
    Phone:[text phone]
    Adults: [select visitors class:span1 "1" "2" "3" "4"] Children: [select children class:span1 "0" "1" "2" "3"]
    Details: [textarea details]
    [checkbox* term_and_condition use_label_element "I Accept term and conditions"]
    [captcha]
    [submit class:btn "Send"]

    I want to change "class:span1" ( height and width) and textarea height and width.
    which file (.css) can change that appearance?

    thanks.

  8. Hi, i would like to know if it's possible to change the style of the Mail responses?
    Thx for your help!

    • Hello.
      You can configure email templates and also use there HTML and CSS at the Booking > Settings > Emails page. There are no some special CSS external file for the emails.
      Kind regards.

  9. I am trying to add new payment method, but when i fill order form and click next, its go to "order complete" page instead of payment pay page.

    I have checked everything, but i can not find anything,
    can you help me on it?

    • Hello.
      Firstly please note, if you will modify (or already modified) the source code of the Booking Calendar, we will not guaranteed the correct work of plugin and do not support it.

      What payment method do you add to the Booking Calendar ? Is the cost of the booking higher than 0 during that your tests ?
      Did you make adding new payment method relative to this instruction:

      If you want to make the integrations of your payment system by yourself, so you will be able to check how is integrated the Payment system (on the example) of the PayPal system at this file:../booking/inc/payments/paypal.php . You will be need to create your file with similar structure in that folder. Also you are need to include the calling of your file into this file: ../booking/inc/payments/index.php in the same way, as it was done for the other 3 payment systems.

      Kind Regards.

      • I am trying to integrate PayPal pro Direct Payment with API.
        I follow paypal.php and authorizenet.php but both file return same problem.
        I fill booking form and click next, ajax icon work, but its go to order complete page.

        Is there any way, i send you source file?

        Many Regards,

        • Hello.
          Please recheck that page for the any JavaScript errors. If you still will have issue, please send that file to the support @ wpbookingcalendar.com
          Kind Regards.

  10. Hi. I require some help in modification of the plugin.

    I want to make two more buttons in the admin panel. These buttons should send two more emails according to which button is pressed. So if Review is pressed then review email should go or if new is pressed then email for new should go.

    Please let me know. I really need this.
    Regards,
    Mac

    • Hello.
      Unfortunately, we do not provide the personal development or personal customization. Because almost have no free time. Thank you for understanding.
      I will add this feature to the todo list for having it in future updates

      In actual versions, may be if you do not use some other email templates (like for approval or payment requests), you can rewrite those emails templates at the Booking > Settings > Emails page and just use the buttons in the admin panel for these email templates for your specific actions.
      Kind Regards.

      • HI. I only need to add two more buttons and two more email templates. I can modify the software. I just need help with coding and what needs to be modified. If you could just help. I assure you that my company will be providing you with many clients.

        Regards,
        mac

        • Hello.
          Problem here, that you need to edit in too many places of the code and in different files.
          I can only make suggestion about the directions of this customization, but can not make the full customization. thank you for understanding.
          1) Email templates.
          You can add new email templates to the Settings page in the ../{Booking Calendar folder}/inc/personal.php file
          inside of the function: function compouse_email(){
          in the same way as its was done for the other email templates. Please note there you need to write also code for the saving data to DB, its at the top of the content of that function.

          2) 2 new buttons near specific booking (at Booking Listing page) you can add inside of the file ../{Booking Calendar Folder}/lib/wpdev-bk-lib.php file
          inside of the function function booking_listing_table($bookings , $booking_types) {.
          near this code:
          make_bk_action('wpdev_bk_listing_show_print_btn', $booking_id );

          3) Inside of those buttons you will be need to have the calling YOUR CUSTOM JavaScript function similar to this:
          approve_unapprove_booking(<?php echo $booking_id; ?>,1, <?php echo $user_bk_id; ?>, '<?php echo getBookingLocale(); ?>' , 1 );
          which you can find in the ../{Booking Calendar Folder}/js/admin.js file.

          So its means that inside of this file, you need to create 2 new JavaScipt functions, which will run Ajax requests. You can write it similar to that previous function.

          Please note, you will be need to have inside of those functions unique action type. In the previous function its 'UPDATE_APPROVE'.

          4) Next step you need to write checking about this action at the ../{Booking Calendar Folder}/lib/wpbc-ajax.php
          near this code:
          $actions_list = array( 'CALCULATE_THE_COST' => 'both' ,'INSERT_INTO_TABLE' => 'both' ,'UPDATE_READ_UNREAD' => 'admin' ,'UPDATE_APPROVE' => 'admin'

          5) then inside of this file you need to create 2 PHP funtions, similar to this:
          function wpbc_ajax_UPDATE_APPROVE() {
          which will send your custom emails.

          Unfortunately we can not start, right now, some personal customization or custom development, because almost have no free time.

          Important !!! Please note, if you will modify the source code of the Booking Calendar, we will not guaranteed the correct work of plugin and do not support it.

          Kind Regards.