Support Archive

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. I was able to make the calendar a little bit more responsive by applying the following codes:
    at the bottom of "path-to-plugins/booking/css/client.css" paste code below:
     
    /* start responsive style */

     @media only screen and ( max-width: 479px ) {
     .datepick-header, table.datepick { width:270px !important;}
     .booking_form_div { margin-left:-31px !important;}
     .booking_form_div textarea { width:264px !important;}
    }
    /* end responsive style */
     
    at the bottom of "path-to-plugins/booking/css/skin/skin-template-name.css" paste the code below:
    /* start responsive style */

     @media only screen and ( max-width: 479px ) {
     .datepick-header{ width:270px;}
     .booking_form_div .datepick-inline { margin-left:-31px;}
    }
    /* end responsive style */
     
    Hope this is useful
     
    Cheers!

    • Well looks like there are some errors
      Could someone fix this?

      • Hello.
        Thank you for your suggestions.
        Can you send the link to the page, where the issue is exist.
        We are plan to make the responsive calendar skins for the next update.

        • Sure! here is the page:
           
          https://donjuanbeachresort.com/en/booking/
           
          Shrink the page and make it big again and you'll notice some bugs.
           
          Looks like I need more than the styles to shrink the calendar and the forms. There is a size coded as HTML which makes it impossible to shrink the calendar through CSS.
           
          Making the plugin responsive is not a big job and could make this plugin so much better.

          • Hello.

            Please try to use this:

            at the bottom of “path-to-plugins/booking/css/client.css” :

            /* start responsive style */

            @media only screen and ( max-width: 479px ) {
            .datepick-header, table.datepick, .datepick-inline { width:270px !important;}
            .booking_form_div { margin-left:-31px !important;}
            .booking_form_div textarea, .booking_form_div input[type=text] { width:264px !important;}
            }
            /* end responsive style */

  2. First of, Great plugin, absolutely love it, But i have a question, Is it possible to get the users to see information on who booked a date? (Type of hoover mouse over the date to display the "Details" form? if so, could any one please lead me in the right direction to get this up and running. Again, Fantastic plugin
     

    • Hello.
      Sorry, this feature is not supported yet. But I will add it to todo list for having this feature in future updates.
      Kind regards.

  3. Hello,
    A couple questions I am interested in purchasing for a Bed and Breakfast that has 10 rooms.  So each room will have their own page with their own booking calendar.
    Questions.
    1.  Will each booking calendar have its own shortcode.
    2.  Does your use credit cards?
    That's it.  Thanks

  4. Hello 
    I purchased the business large version and this plug in works beautifully except for one thing. IT DOES NOT SUPPORT ATHORIZE.NET AS A PAYMENT GATEWAY!!! I DESPERATELY NEED IT TO BE ABLE TO!! HOW MUCH WOULD I HAVE TO PAY YOU GUYS TO MAKE THIS FEATURE AVAILABLE???????

    • Hello.
      Unfortunately, right now the Booking Calendar is not support the integration with the Authorize.net payment system, yet. This payment system is at our todo list. But I can not say the exact date, when this update will come. I hope its will be ASAP. Also please note, we can not start right now some custom development or new project, because we are almost have no free time because of the long todo list. Thank you for understanding.
      The Business Small and higher versions of the Booking Calendar is support Paypal, Sage pay and ipay88 payment systems integrations, other payment systems are not supported yet. Sorry.

      If you want to make the integrations of your payment system by yourself, so you will be able to check how is integrated the Payment system (on the example) of the PayPal system at this file:../booking/inc/payments/paypal.php . You will be need to create your file with similar structure in that folder. Also you are need to include the calling of your file into this file: ../booking/inc/payments/index.php in the same way, as it was done for the other 3 payment systems.

      Please note, if you will modify the source code of the Booking Calendar, we will not guaranteed the correct work of plugin and do not support it.

  5. Hi
    My client have 4 Ghosts Pending Booking, we are enable to find or remove them.  He have the 9.Personal.SingleSite.4.1.3
     
    Thanks
    Louis
    Kromos Design

    • Hello.
      Please open the Booking Listing page then expand the filter tab for showing all parameters. Then select the pending dates and all booking dates (instead if actual dates). So then you will see those bookings.

  6. Hi there,
    I own the Business Large version of your plugin. It worked fine on the site before but now all pages that have a link to the booking calendar are EXTREMELY slow loading. It takes over 1 minute before the page is loaded, often resulting in a 404. All other pages are fine. When I disable the plugin; the pages where normally the booking plugin is on, are quick again. Could you take a look at it? I'm using Bootstrap on my site, by the way.
    This page has a problem: https://www.pachthof.com/wordpress/reserveren/
    thanks!

    • Hello.
      Please open the General Booking Settings page and deactivate the showing availability and cost in the mouse over tool-tips. Its have to improve performance of the page loading. We will improve the performance of the loading page, which have a lot of season filters (rates or availability settings) in the next update of the plugin.

      • Thanks for the reply,

        I unchecked those boxes, but it doesn't help... the pages still takes over 20-30 seconds to load? Can you please help me out?
        Bart

        • Hello.

          Try to make these changes (if its possible). Right now you are have all forms (as selectbox) at the same page. Try to insert the booking forms for the each resources into the separate page. Inside of the popup window, where you can select the booking resource, right now, just  insert the selectbox with  redirection to the specific page, after visitor select  the specific option. So its will mean that  at the one single page you will have one booking form, its will improve the speed of page loading.

          If that is not possible, try to reduce using of the availability  or rates for the booking resources by reducing the number of season filters. For example, may  be you are have the several season filters, which  is possible to declare as one range season filter and not the conditional season filters at the Booking > Resources > Filters page.

          Also until the end of the summer, have to come new update which have to improve the performance of the loading page, which have a lot of season filters (rates or availability settings) in the multiple booking forms

           

  7. How can a set a minimum booking duration (e.g. minimum 2 days) in the Business Large version?

    • Hello.
      You are need to activate the "range days selection" mode with 2 mouse clicks at the General Booking Settings page. Then select minimum number of days selections as 2.

  8. Is there a way to make the text in the calendar view of the Bookings Listing page bigger? I mean the text containing shortcodes which can be customized General Settings. 

    • Hello.
      Yes its possible. Please open this file: .../wp-content/plugins/booking/css/admin.css at line 944
      find this code:
      .fieldvalue { background: none repeat scroll 0 0 #FFEE99; border-radius: 3px 3px 3px 3px; color: #333333; font-size: 11px; font-weight: bold; margin: 0 3px 0 0; padding: 2px 3px; text-shadow: 0 1px 1px #EEEEEE; }
      and replace the font width value to your desire value.

  9. I have a suggestion for a future version: it would be nice to have more granular user permissions. The current settings allow only to grant access to the four main areas of the plugin on the user group level. I am missing the possibility to grant read-only access to the bookings page. In the current version if I grant access to the bookings page the user can delete other bookings! 

    • Hello.
      Thank you for suggestion.
      I will add it to todo list.

  10. Hi,

    I am interested in purchasing one of the calendars, but have a few questions about 'range days' and wish to have a confirmation
    first.

    I saw the option "range days" in the admin panel, but I cannot see how I can save a selection of range days as category.
    My two apartments can only be rented for:
    a week ( from monday till monday)
    a weekend ( from friday till monday)
    or midweek ( from monday till friday)

    This is what I am looking for:

    - Users can only choose the monday or friday in the calendar ( start day of: the week, midweek or weekend).
    - If users select 'weekend' starting Friday 3th, the calender will automatically select the days till Monday 6th.
    - Users are able to see the Price (and preferable start and end date) of these periods in a tooltip when hovering
    - The price of these periods can vary on season

    and that for two appartments.

    Is this possible?

     

    • Hello.
      1) the possibility to set the different number of days selections for the different start date of week will be available in the next update of plugin - version 4.2. In the actual version is possible to set the same number of days selections for the any day of week.

      2) the possibility to set the several days as start day of week also will be available in next update 4.2. In the actual version is possible to set the specific day of week as start date or any day of week.

      3) the showing info in tooltip according the possible deleting dates are not possible. The possible deleted dates will be highlighted during the dates selections.

      4) the possibility to set the different rates for the different seasons is possible at the Business Medium and higher versions.