Support Archive

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. <blockquote>Also versions for multisite usage exist.</blockquote>
    I can't find the multisite version. If I try the free version I can't have two calendars for my two weblogs (with two different languages). I am using the multisite version to have my website in two languages. Is there a trick to have just *one* booking calendar within two weblogs in a multisite environment?

    • Hello.
      The multi site usage version is exist at the any paid version of Booking Calendar. You be able to select this type of version during purchase of specific version. Please note, the multi site usage version is possible to use as separate independent installation up to 5 different sites.
      Also please read more info about the booking resources and how to configure them at this page: https://wpbookingcalendar.com/help/booking-resource/
      it's will give you possibility to use the different booking forms (calendars).
      According using of the plugin and translations, please check the info about the translations at the "translation" section at FAQ page of this site.

      • "Please note, the multi site usage version is possible to use as separate independent installation up to 5 different sites."
        I just want one booking calendar for all of my blogs in my multisite. As I said. I just use multisite to have more than one language. It is the same website just in another language. Is this possible?

        • Hello.
          Yes its possible. For the WordPress MU mode, you will be need to make activation of each sub site separately. Please do not make the "network activation" of plugin its not work correctly.

  2. Hello, i am wanting to allocate a number of days per resource then when those days are exhausted then you cannot book that resource, is this possible, and if do which upgrade do i need? cheers

    • Hello.
      This feature is exist at the Booking Calendar Business Large version, where is possible to make several reservations per specific FULL date(s) by visitors (not time slots). At this version is possible to set capacity of the booking resource, so date(s) in calendar will be available until number of reservations is less then capacity of the booking resource.But in this version is possible to make reservation only for FULL date, not a time slots (time slots in this version only record data in DB, but not play any logic in reservation). Please read more info about the booking resources and how to configure them here https://wpbookingcalendar.com/help/booking-resource/
      Please test it at live demo o that version.

  3. I need to add credit card paymant redirecting the site to my customer's bank page.
    I already configured woocommerce to work in this way writing a new gateway. How can I do that in booking calendar?
    Thanks

    • Hello.

      The Business Small and higher versions of the Booking Calendar is support Paypal, Sage pay and ipay88 payment systems integrations, other payment systems are not supported yet. Please note, we can not start right now some custom development or new project, because we are almost have no free time because of the long todo list.

      If you want to make the integrations of your payment system by yourself, so you will be able to check how is integrated the Payment system (on the example) of the PayPal system at this file:../booking/inc/payments/paypal.php . You will be need to create your file with similar structure in that folder. Also you are need to include the calling of your file into this file: ../booking/inc/payments/index.php in the same way, as it was done for the other 3 payment systems.

      Please note, if you will modify the source code of the Booking Calendar, we will not guaranteed the correct work of plugin and do not support it.

      Kind regards

      • Thanks, 
        I will limit the modification of the source code to what you told me, just adding on line of code into: /booking/inc/payments/index.php to call my paymant module
        So I hope to be supported for all the rest
        Thanks
        Ander

  4. Hi, 
    I'm using version 9.Business.Small.SingleSite.4.1.4 and have multiple rooms to rent out by three time slots (8-12, 12-17, 17-22) instead of full days. I have set the resource-calendars to "traditional light" skin.
    When a user books one time slot (and I confirm), the calendar of the resource should normally show "partially booked" i.e. day in green with the clock sign on top - but it actually shows the red day with the clock on top. Mouse-over shows correctly that only one slot is taken. 
    I went through so many forum articles but could not find a hint. Where can I correct this? 
    Thanks
    Frank

    • Hello.
      Please open this file: ../wp-content/plugins/booking/css/skins/traditional-light.css

      and add to the bottom of that file this code:

      .datepick .datepick-days-cell.date2approve.timespartly a, .datepick .datepick-days-cell.date_approved.timespartly a, .datepick .datepick-days-cell.date2approve.timespartly, .datepick .datepick-days-cell.date_approved.timespartly { background-color: #05D002 !important; color:#fff !important; }

  5. Hello,
     
    I am looking for a holiday home booking calendar for a website that will advertise multiple Holiday Homes. 
    Can you tell me if your plugin has the following features please?
     
    1) A image slider or gallery, to show multiple images of each property?
    2) Each property is shown on a seperate page on the website?
    3) A list of features such as high chair, iron etc listed on each property?
     
    Thank you for your time
     
    Naomi

    • Hello.
      1) The Booking Calendar is the booking system, where you can manage bookings, its have no functionality about uploading or managing the images or descriptions of the properties. Usually, such type of functionality is a part of the your theme. And then you can use the booking calendar ton insert the booking form into the pages with those data. Please read more how to insert and configure the booking shortcode into the post or page here https://wpbookingcalendar.com/help/inserting-booking-form/
      2) Yes its possible. You can just insert the booking form(s) into the separate pages, relative to the instruction from the previous point.
      3) Sorry, such type of feature is also can be a part of your theme, not the Booking Calendar. But if you are need to add the additional cost for the booking, which is depend from selection of additional services in the booking form, so its possible at the Booking Calendar Business Medium and higher versions.

      So If you will need to add additional costs, like tax or some other additional charges (cleaning,breakfast, excursion...), or just increase the cost depend from the visitornumber selection at the selectbox, which is depend from the selection of the selectboxesor checkboxes in the booking form, so thenyou can make this configuration in the Business medium or higher versions.

      1) You can insert into the Booking form, atthe Booking > Settings > Fields page some checkbox, like this:

      Tax: [checkbox* my_tax ""]

      or you can make this checkbox invisible and checked by default in this way:

      [checkbox* my_cleaning default:on ""]

      For the selectbox, its can look like this:

      Visitors [select visitors "1" "2" "3" "4"]

      2) Then at the Booking > Resources > Advanced cost page atthe advanced cost management section forthe option my_tax, set some additional cost.

      For example for the tax 6% you need to set value 106% there.

      Or if you want to add the fixed cost value,you can set this value to this "my_cleaning" option:

      my_cleaning = 50

      or for the visitors selections you can leave this configuration:

      visitors:
      1 = 100%
      2 = 200%
      3 = 300%
      4 = 400%

      You are also can set the cost per day, like this:

      my_cleaning = 50/day


      Please read the Booking Calendar version overview here:https://wpbookingcalendar.com/help/versions-overview/

      You can test Booking Calendar live demos at this page https://wpbookingcalendar.com/demo/ to be sure in functionality and do not have misunderstanding.

      Kind regards.

      • Thank you for that information. Do you know of any themes that you would recommend to work with your Booking Calendar, to use on a Multi Property Booking website?
         
         

        • Hello.
          Unfortunately I can not reccommend some special theme. But I am sure if you will search you can find easily some of them.
          The main requirement of booking calendar to the theme, that the theme do not generate any JavaScript errors.

  6. I bought your booking calendar plugin a few years back.  I believe it was the premium booking calendar version before you changed to different versions.  I would like to renew for a year of updates if possible and how would I go about doing it if so?
    The other email my account or payment might be under is dolphinwave79@sbcglobal.net
     
    Thanks,
     
    Aaron

  7. Hello, 
    I'm building a website for a boutique hotel and am looking for a reservation solution.  I'm looking at buying your business large version.  One feature that is important to the client is the ability to book blocks of rooms.  They frequently have large groups come through and need to book multiple resources with one booking and under one client name.  If it's not possible on the client end a solution would be for the client to email a request and the administrator to enter the booking.  However, even on the back end I can't find a way to book multiple resources easily.  It appears to be only possible one resource at a time.  Is there a way to do this either on the front end or back end?  Thanks

    • Hello.
      There are 2 ways to solve such thing, but with different workflow.

      1) Inside of the Booking Calendar Business Large version you can make the booking of the several rooms (booking resources) of the same type (its mean several child booking resource from the booking form of booking resource with specific capacity). The number of booked booking resources will be depend from the selection of "visitors" shortcode. Please read more info about the booking resources and how to configure them here https://wpbookingcalendar.com/help/booking-resource/

      2) If you are need to make the booking of the several different booking resources withing one booking form, you can also use this customization: https://wpbookingcalendar.com/faq/booking-many-different-items-via-one-booking-form/

      • Okay thanks for the quick reply.  One more question.  The calendar overview in the admin section is confusing to me.  You have dates on both the top and side and the reservations cluttered into the calendar.  Is there any way to change the display of this?  The hotel is a small hotel with only about 20 rooms.  In my opinion an ideal display would be dates along the top, the resources along the left side, and then the bookings in the calendar.  That way you could clearly see what resources are booked for what dates.  If all the information is available would it be possible to change this display?  

        • Hello.
          this type of the view will be available in the next update of plugin - 4.2
          Right now it in development process. This update have to come until end of summer.
          Kind regards.

  8. Hi,

    I own the Business Large version. I noticed the option below, but this makes absolutely no sense. Could you explain this? I think there's some wrong with the English to make it clear enough... I also suggest you get a native English speaking person to write the plugin texts and explanations; almost every sentence contains grammar mistakes which makes learning your plugin a lot more difficult than needed.
    Thanks.
    "Check this box if you want costs, which are specified here as % for some options, also applied to costs specified as fixed values for some options."

    • Hello.
      Yes, we will rewrite the text in interface and in help section of the site. Sorry about that and thank you for this feedback.

      About functionality of that checkbox.

      It's useful only if you are set several additional cost options and some of them have the fixed cost and some set as percentage.
      For example. You are have some booking resource with cost per day as $75
      Also you are have the additional cost options configurations (for example for 2 checkboxes in your booking form):

      breakfast = 45.
      service_fee = 120%

      So if that option (checkbox) is not checked, so cost for the booking of 1 day with these 2 checked boxes (breakfast and my_fee) is calculated like this
      $75 * 120/100 + $45 = $135
      If you are had that option is checked in your settings, so gist is calculated like this:
      ($75 + $45 )* 120/100 = $144

  9. Hi,
    How do I configure the settings that a reservation is approved and the confirmation email goes out automatically AFTER the payment through paypal has been completed? Thanks.

    • Hello.
      You can activate the "auto approve" of the successfully paid bookings at the Booking > Settings > Payment page. Please note you are need to make correct configuration of the IPN functionality at the same page at the IPN Tab.

  10. Hi,
    Can I add a second admin email or an additional email recipient? Thanks.

    • Hello,
      Thank you for interest to the Booking Calendar.
      If you are need to send the the several emails about the new booking, so you can configure it at the Booking > Settings > Emails page at first email template. You just need to enter several emails into field "To".
      Please divide emails by , or ; (which is depend from the server configuration).

      Example:

      email1@server.com,email2@server2.com

      or

      email1@server.com;email2@server2.com