Support Archive

Important!!!    Check actual Support Forum, if you need to ask a Questions.

    • Hello.
      Please send the link to the page of your site, where you are have this issue, so then we will check and try to help you.
      Kind regards.

  1. Dear Sirs
     
    Is there a demo or more info about the IP 88 gateway? How does it look to the customer?

    • Hello.
      If you mean by IP88 gateway the iPay88 payment system, so
      the iPay88 payment system integration is exist at the Booking Calendar Business Small and higher versions. You can test it at the live demos of those versions here https://wpbookingcalendar.com/demo/
      You can activate and configure this payment system at the Booking > Settings > Payment page.
      Kind regards.

  2. I would like insert in "Content of booking fields" the ID of booking ([id] - inserting ID of booking , )
    It is possible?
    With which "short code"?

    • Hello.
      Inside of the “Content of booking fields” is not possible to insert the [id] shortcode, its not supported, because in the Booking Listing page the ID of the booking is listed at the first column (at left side).

      But if you want to see the ID of the booking inside of the email templates, so you can use the [id] shortcode directly inside of the email templates at the Booking > Settings > Emails page.

  3. Hi, is there a possibility to synchronize the reservations via xml or json?
    That would be really great!

    • Hello.
      Unfortunately, the actual versions of the Booking Calendar are not support the synchronize the reservations via xml or json.
      I will add this item to todo list.

  4. Where can I edit the Payment Form that is displayed when I take a deposit?
    Thanks

    • Hello.
      If yo are using the PayPal payment system so the payment form is inside of the ../booking/inc/payments/paypal.php file.
      Please note, if you will modify the source code of the Booking Calendar, we will not guaranteed the correct work of plugin and do not support it.

      • Actually it's the form that displays before the payment page where you review the details and the Pay Now Button is displayed.
         
        Thanks

        • That form you can edit in the ../booking/inc/payments/index.php file inside of the "get_booking_summary_info" function.

  5. Dear Plugin Author ,

    I got a couple of questions :
    1)How do customers cancel appointments/rearrange another appointment dates ,do they have to login ?2)Can i make amendments to payments ?
    Do get back soon , thansk in advance 🙂

    Sincerely,
    Redman

  6. Dear Plugin Author ,

    How to check booking avability ?
    do get back soon. Thanks in advance.
     
     
    Sincerely,
    Redman.

    • Hello.
      I am not sure that understood this question correctly.
      The each visitor of your site, can check the availability for the specific date in the calendar, where the dates can be available or unavailable.

      If you are mean possibility to set the availability of the dates based on the season filters for the specific resources, so its possible at the Business medium and higher versions. You can configure the dates for the season filters at the Booking > Resources > Filters page. And then at the Booking > Resources > Availability page set the availability for the specific booking resources. You can test Booking Calendar live demos at this page https://wpbookingcalendar.com/demo/ to be sure in functionality and do not have misunderstanding.

  7. Hello, I have a simple question:
    Is it possible to change the background color of a specific day?
    My client wants to point out a specific day within days not available.
    I try something like this, but no works:
    . cal4date-8-30-2013. datepick. datepick-unselectable { background-color: red !important; color: # fff; }
     
     
    Can you help me, please?
    Thank you! 🙂

    • Hello.
      Probably you are need to use instead of that your code this code:

      .datepick .cal4date-8-30-2013, .datepick .cal4date-8-30-2013 a, { background-color: red !important; color: #fff !important; }

  8. Hi,

    could you tell me when you 4.2 update is coming? I'm desperately waiting because the plugin slows down some pages in my site...
    thanks,
     
    Bart

    • Hello.
      The next update 4.2 have to come until end of summer.
      kind regards.

      • Thanks,
         
        do you have any idea if you could include conditional script/file loading? Many pages in my site don't need the booking calendar's functionality but they do load all JS and CSS... My home page could do without all scripts easily shimming off 250kb off.
        thanks,
         
        Bart

        • Hello,

          You can make some small fix to disable loading of the scripts except only the page, where you are insert the booking form.

          You can open the ../booking/lib/wpdev-booking-class.php file

          find this code:

          function client_side_print_booking_head() { // Write calendars script load_bk_Translation(); $this->print_js_css(0); }

          And add into the content of this function, the exception or rules, when these JavaScript have to be loaded and when its have to be skipped.

          May be by using some construction like this:

          if ( strpos($_SERVER['REQUEST_URI'], 'my_SPECIAL_booking_term_in_URL')!==false) { .... }

          where my_SPECIAL_booking_term_in_URL - its some term in URL, which is exist only at the booking page.

          For example, if you will have the page with booking form like this: https://www.server.com/reservations/ , so then you can have the modifications, like this:

          function client_side_print_booking_head() { if ( strpos($_SERVER['REQUEST_URI'], 'reservations')!==false) { // Write calendars script load_bk_Translation(); $this->print_js_css(0); } }

          Kind regards.

  9. I'm looking at the admin panel demo for the personal version on your site and it doesn't seem to match the functionality I have for the version I have just downloaded and installed.
    I don't seem to have the Fields and Emails tabs that yours shows in the Settings section, why is that or am I missing something?
    Regards
    Rob