Support Archive

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Hi,
     
    I am trying to dynamically get the sidebar widget to link to the current property page.
    I basically want to have the calendar change depending on the page it is on.
    Is there an easy way to do this?

    • Hello.

      If you are need to show the specific booking form of the booking resources in the sidebar. So you are need to make the customization in your theme.

      Please check more here at FAQ https://wpbookingcalendar.com/faq/insert-booking-shortcode-into-any-place-of-site/

      You are need to use the shortcode from that instruction, like this:
      <?php $booking_resource_id = 1; echo do_shortcode("[booking nummonths=1 type='".$booking_resource_id."']"); ?>

      where $booking_resource_id is the ID of your Booking Resource(s). You are need to define it dynamically in your theme, depend from your internal logic of workflow.
      Kind regards.

  2. Hello,
    I try to autor role can only view the timline.
    That works, but the autor can modifing it. Can we turn of editing process for a certain role ?
     
    Thank's
     

    • Hello.
      You can set the different user role for the "Add new booking" admin page, so visitor will not access this page, which is opening during the modifications of the booking in admin panel.
      Its not possible to hide the edit buttons, depending from the user role, yet.
      Kind regards.

  3. I want to add an e-mail confirmation filed in order to make sure that my clients are writing the correct e-mail address. Sometimes, because clients type a wrong e-mail I haven´t got any way to contact them and I end up loosing sales. What can I do?

    • Hello.
      You can add new text field for the confirmation of the email address. Unfortunately the plugin have no integrated functionality for rechecking if these 2 fields the same, yet. We will add this feature to todo list.
      So you can write this Javascript by yourself, or at least you will be have 2 options of emails if the first one will be wrong.

  4. Hello-
    I just upgraded to business medium 5.0.3 and am making my style changes from previous version.
    Could you please let me know the following:
     
    1) How to move the entire booking module down 14px
    2) How to increase width of calendar to 300px
     
    Thank You!
     
    Neil

    • Hello.
      1) Please open this file ../booking/css/client.css

      then find this code:

      ********************************

      .booking_form_div { margin-left: auto; margin-right: auto; }
      ********************************

      and replace it to this code:

      ********************************
      .booking_form_div { margin-left: auto; margin-right: auto; margin-top: 38px; }
      ********************************

      2) You are need to edit your booking shortcode (in the edit post page), and have something similar to this code:

      [booking type=2 nummonths=1 options='{calendar months_num_in_row=1 width=300px cell_height=30px}']

      Please read how manually to configure Booking Calendar shortcodes here https://wpbookingcalendar.com/help/booking-calendar-shortcodes/

  5. Hello,
     
    I am interested in purchasing you business medium solution, would it be possible to let me know whether it is possible to have costs shown on a weekly basis?  For example, on my site it will be possible for customers to book 1, 2 or 3 week stays, and the cost is based per week.  I can see it is possible to to a fixed rate however this seems to be fixed for the whole booking.
     
    Thanks,
    Gareth

    • Hello.
      If you are have the cost per week, so you can define the cost per days and divide your cost on 7, so cost per day = cost per week / 7.
      You can also activate the the range day selection mode using 2 mouse clicks with minimum 7 days selection at the General Booking Settings page.
      Kind regards.

      • Thanks for the quick response, and thanks for the great plugin.
        I would like to display the cost per week in the tool tip to the visitor (rather than per day), is this possible?
         
        Thanks

        • Hello.
          Sorry, in the tooltip over specific day is possible to show only cost per day.
          But you can also show the full cost of the booking inside of the booking form using the [cost_hint] shortcode in the booking form (you can configure it at the Booking > Settings > Fields page ).

  6. Could you PLEASE help me change the color of the Form Descriptons on my client's website.  Here is the page: https://ecowiserecycling.com/make-an-appointment/ and the "First Name", "Last Name", etc fields need to be visible in white, instead of blending into the dark background color.  I've searched all of the plug-in css code and nothing! HELP, please!
    Thank you so much! Please email  me the answer if possible to pam@makemeyoungernerium.com
    Have a great day!
    Pam

    • Hello.
      Please open this file https://ecowiserecycling.com/wp-content/themes/13Floor/style.css

      then find this code:

      input[type="text"], input.text, input.title, textarea, select { background: none repeat scroll 0 0 #282827; border: 1px solid #141313; color: #FFFFFF; padding: 10px; }
      and replace it to this code:

      input[type="text"], input.text, input.title, textarea, select { border: 1px solid #141313; color: #FFFFFF; padding: 10px; }
      and add to the bottom of that file this code:

      .wpdevbk label.control-label { color: #EEEEEE; }

      ********************************

      Or, if you do not want to edit your style from the theme, you can open this file: https://ecowiserecycling.com/wp-content/plugins/booking/css/client.css

      and add to the bottom of the file this code:
      .booking_form_div textarea:hover, .booking_form_div input:hover, .booking_form_div select:hover, .booking_form_div textarea, .booking_form_div input, .booking_form_div select { background: #eee; color:#444; } .wpdevbk label.control-label { color: #EEEEEE; }

      • Thank you so much, altering the theme css worked perfectly, it looks great!  Can't thank you enough for your speedy and very accurate reply! 🙂

  7. Hello !
     
    I have purchased your product (Version 9.Premium.2.7) and I wanted to ask you if it is possible somehow to change the price of each day according to the number of days.
     
    e.g. 1 day =100$
    2days= 160$
    3 days= 240$
    etc
     
    Thanks !

    • Hello.
      Its possible at the Booking Calendar Business Medium and higher versions.
      You can configure such cost (which is depend from the number of selected dates) at the Booking > Resources > Cost and rates page by clicking the "Valuation days" button for the specific dates and configure, some thing like this:
      "From 2 to 30 days = 80 USD per specific day"
      Of course you are need to have the default cost per day as 100.
      You can test Booking Calendar live demos at this page https://wpbookingcalendar.com/demo/ to be sure in functionality and do not have misunderstanding.
      You can make the upgrade to the higher version, using the upgrade link at top right side of General Booking Settings page in your admin panel.
      Kind regards.

  8. Hi
    I have Small Business and wondering if it possible to book tex 20131114 8:30pm to 20131119  11:30am and new reservation from 11:30?
    I have a car I want to know when it will be out and when it comes in.

    • Hello.
      Yes, its possible.
      If the check in and check out times the same for the any days interval, so then you can activate the multiple or range days selection and activate using the "check in/out" times and set the check in/out times (as 20:30 and 11:30 ) at the General Booking Settings page.

      If the times have to be different so then you can use the time shortcodes in the Booking > Settings > Fields page (Please read more about the booking form fields configuration here https://wpbookingcalendar.com/help/booking-form-fields/ ). Of course you are need to select the several dates for such booking.
      And in this case you are need to have deactivated the option "using check in/out" times at the General Booking Settings page.

      • Hi

        what am I doing wrong? I do not get it right. I want to tex 20131128 12:00 to 20131128 13:00. Now it looks like I have booked 12:00 to 13:00 every day.   http://www.soltripp.se

          • Hello.
            Please open the General Booking Settings page and deactivate (set as unchecked) the "Use recurrent time" option in the calendar section.

  9. Dear Sirs,
    Is it possible to mark one day as not available (Sunday) for check-in as well as in other particular days (i.e. January 1st).
    It is only about check-in, but it doesn't affect to customers are staying on that day but arrived day(s) before. It also doesn't affect check-out.
    I remember I was able to previously set this up before buying the plug-in (was pretty easy) but now I don't find the option 🙁
    Thanks!
    Sergi
     

    • Hello.
      If you are need use the same date as check in and check out date for the different bookings, so this feature is available at the Booking Calendar Business Small and Business Medium versions.
      You are need to open the General Booking Settings page and activate the "Use check in/out time" option in the calendar section. Then set check in time as "14:00" and check out time as "12:00" (or some other values). You can check how its done at the live demo here: https://bm.wpbookingcalendar.com/

      If you are mean to set the specific week day as unavailable completely, so you can deactivate (set specific day weeks) them at the General Booking Settings page.
      If you are mean to set unavailable specific dates in calendar, so its possible at the Business medium and higher versions. You are need to set these dates as season filters at the Booking > Resources > Filters page and then set these dates as unavailable for the specific booking resources at the Booking > Resources > Availability page.

  10. Question 😉
     
    As a photographer I have the need to be able to change opening hours from week to week. Meaning that one week it´s possible to book a shoot from 09:00 - 19:00 but the next week only from 09:00 to 17:00.
    Is that possible? I cant find out how with the session filters.
    Best regards.. and thx for the best Booking Calendar for WP
    Andreas Eriksson