Important!!! Check actual Support Forum, if you need to ask a Questions.
Is there an app for iPhone that will assist me in viewing the calendar without having to log into my site. I need a way to view this calendar for scheduling purposes but cannot as the interface is difficult to view, making my scheduling process a bear.
Hello.
Right now, there are no a iPhone applications for the working with booking calendar, yet. Sorry.
Right now we are working on a new update, where we will improve the interactions with mobile devices in admin panel.
Kind regards.
Hi there,
My client would like to see the admin booking comments by default, so I have added:
div[id^='remark'].booking_row_modification_element { display: block; }
How can I get it to show in the "Print" view from the Bookings listings page?
Hello.
If you wan to display the comments for the specific booking, by default. So please make this customization.
Please open this file ../booking/inc/lib_p.php
then find this code:
function wpdev_bk_listing_show_edit_fields( $booking_id , $bk_remark ){
?>
<?php //P : Edit Note ?>
<div class="booking_row_modification_element" id="remark_row<?php echo $booking_id; ?>" >
and replace it to this code:
function wpdev_bk_listing_show_edit_fields( $booking_id , $bk_remark ){
?>
<?php //P : Edit Note ?>
<div class="booking_row_modification_element" id="remark_row<?php echo $booking_id; ?>" <?php if (! empty($bk_remark) ) { echo 'style="display:block;"'; } ?> >
Thanks yes that works, is there a way to get it showing in the "Print" view when you press the "Print" button omn the bookings listings page?
Hello.
Sorry, right now plugin is support ONLY the popup "print layout" of the bookings, when you click on the "Print" button at the "Action tab in Booking Listing admin page.
Hi There,
I seem to be having an issue with the booking form. When I try and add a new booking or amend a test booking I put on a few weeks ago I get a 404 not found error. Any idea what may be causing this issue?
Many thanks
Hello.
Probably you was activated the redirection to the "Thank you" page, after the booking was made, but not set or set wrong URL to that page at the general booking settings page. So please recheck that option in a settings.
where "booking" - its folder, where you was installed the Booking Calendar.
You have to see this message: "You do not have permission to direct access to this file !!!", when try to open that link in the browser.
If you are get this: "Forbidden" error or 404 not found error, so something wrong with the configuration.
Hi,
I am still getting this issue. I have tired the suggestions without luck. I'm still getting 404 Not Found error when trying to delete a booking that I put in as a test. I'm also getting the same error when I cluck on calendar dates to try and add a new booking.
When I add in the booking URL as suggested I get a page not found.
Thanks in advance
Hello.
The Booking Calendar during creation of new booking is sending the Ajax request to this file:
1) Probably your system is block access to this file. Try to open link to that file in the browser, to check if you you will get 404 "Page not found" or not.
In the normal way you have to see this warning message like this: "The direct access to this file is not allowed."
2) Also other type of issue can be that you configured the website URLs (on the WordPress Settings page) as https://your-server.com but you try to open the https://www.your-server.com Its can generate this issue in the Ajax requests.
3) So please contact your server administrator or support of hosting company to recheck the configuration of the access level to this file. It has to have the right for the execution (not the modifications). Please check here https://wpbookingcalendar.com/faq/booking-not-possible-unlimited-request/ Probably its because of the permissions of the files or folders or some restrictions in the .htaccess file or because of the settings in some security plugin, which you can use in your wordpress.
4) If you still will have this issue, please send the link to that page, I will retest the reason of that issue.
Kind Regards.
Hi Support,
Still can't get this to work. None of the links I try are bring back any of the errors. I'm sure this is something to do with the issue but I'm just not sure why.
Hello.
Your issue relative to the first type of description.
Your server block access to this file: https://www.eddington-lodge.co.uk/wp-content/plugins/booking.bm.4.1.3/wpdev-booking.php
Booking Calendar send the ajax requests to this file, during creation of the booking. And usually if you try to open this file in the browser as link you have to see this warning message: “The direct access to this file is not allowed.”
But instead of that your page show the “Page not found” error.
Its seems that inside of the .htaccess file or somewhere else in your server configurations set block to access to that file(s)/folder(s). Please contact your server administrator or support of hosting company to resolve this issue.
P.S. In the next update 5.1.4 we will rewrite the way of sending these ajax requests so its have to work, even if you will not have access. But right now, you need to make that above fix.
Kind Regards.
Hi Support,
I am still struggling with this issue. I have asked my hosting company to investigate and this is what they have come back with.
-----------------------------------------
upon further investigation and playing with the .htaccess I don't believe the error is with .htaccess. I have temporarily turned the re-write mod off for your site and upon browsing to https://www.eddington-lodge.co.uk/wp-content/plugins/booking.bm.4.1.3/wpdev-booking.php rather than the 404 error that wordpress generates we actually get a 500 Internal Server Error which would indicate an issue in the script.
I will leave the rewrite engine off for now so that the plugin developer can investigate.
----------------------------------------
They do not believe this is a htaccess error but rather a script error. Are you able to confirm or deny this?
Kind regards,
Hello.
Please request the new update of plugin at this page, the new version update is using the different way of sending requests, and it's can help in your case.
You can request it here: https://wpbookingcalendar.com/request-update/
Kind regards.
Hi Support, It appears that my web developers are being unhelpful and I cannot get the order number for my original order. I am going to purchase the plugin again so it's in my control. Will I be able to upgrade after that or should i reinstall the plugin from the start?
Hi, can I somehow make a required field in the frontend (works currently fine with shortcodes!) into a non-required field in the backend system?
Thx for the help.
Best regards,
Max
Hello.
For having that functionality you are need to make this fix.
Please open this file ../booking/inc/personal.php
then find this code:
if (preg_match('/[*]$/', $type))
$class_att .= ' wpdev-validates-as-required';
and replace it to this code:
if ( strpos($_SERVER['REQUEST_URI'],'wp-admin/admin.php?') !== false )
if (preg_match('/[*]$/', $type))
$class_att .= ' wpdev-validates-as-required';
Kind regards.
Awesome, thanks a lot. You guys are amazing. Best support I have ever seen !
Thank you.
Another follow up question:
I adjusted the code and the * marked shortcodes are not required in the backend anymore. Yeah.
Can I somewhere remove the (required) comment of the description in the backend as well? Right now I have a field called adress which is not required in the backend but the description still says -> Adress (required).
Thx for your help.
Best regards,
Max
Hello.
Unfortunately, changing the titles of the form fields is not possible to make in a simple way.
You can only configure them at the Booking > Settings > Fields page.
Kind regards.
The following looks like it might work but seems like not a good solution.
I have my own custom select box with "Boat 1", "Boat 2", and "Both boats" which shows and hides calendars:
- "Boat 1" shows only the "Boat 1" calendar
- "Boat 2" shows only the "Boat 2" calendar
- "Both boats" shows 2 calendars, one for each boat.
(I don't believe I can use [bookingselect] as I need both resources to be added to the total, and [bookingselect] only adds one resource cost at a time).
In my page I have the shortcode: [booking type=1 form_type='Two resources' nummonths=1] to invoke the booking form
And in the Field Settings I have a form called "Two resources", which has only the other calendar (as you can only have one calendar per ID):
<div class="bk_calendar_step">
<br>
<div class="booking-form widget-reservation-box">
<div class="other-booking-calendars">
[calendar id=2]
</div>
</div>
...
The rest of the 2 step booking form with all fields
...
Is there a better way to do this?
Hello.
Unfortunately, right now its only the way to have the [calendar id=N] shortcode in the booking form for ability to show the calendar of the other booking resource and book several booking resources for the same booking process.
In the Booking Calendar Business Large version, is possible to make booking for the several booking resources, but its only abut the child resources, and system automatically select the other resources based on the priority. You are have only one calendar with specific capacity for the each day. Please read more info about the booking resources and how to configure them here https://wpbookingcalendar.com/help/booking-resource/
My version is 9.Premium.1.7 and I can show more than 12 months, but the days beyond 1 year in the future are not selectable. Is it possible to book more than 1 year in the future?
Hello.
Please open this file ../booking/js/wpdev.bk.js
find this function init_datepick_cal.
and recheck that this parameter maxDate at the bottom of the content of that function was set like this: maxDate: '3y',
Thank you! It worked!
Hi,
I need to have artist booking system, each artist (or user) must have an booking calendar, it is possible with this plugin ?
If yes how to do that ?
Thank you very much
Hello.
In the Booking Calendar MultiUser version is possible that each registered wordpress user (artist) have own individual independent booking admin panel, and can see and manage only own bookings and some other settings (other artists will not see the bookings from this artist, they can see only own bookings).
You can test Booking Calendar live demo at this page https://wpbookingcalendar.com/demo/ to be sure in functionality and do not have misunderstanding.
Hi There,
4 days ago I decided to upgrade my webpage by adding another theme, Unfortunatelly didnt went very well,
I was wondering if we have the possibility to go back to the old webpage and recovery the old style?
I do need help, thanks a million anyway
Hello.
Probably you was contacting us by mistake, we did not created any themes.
Please contact the support of that theme
About the possibility to recover the previous theme.
If you will have any questions about the Booking Calendar plugin, please fill free to contact us.
Kind regards.
Hello Support,
I have just paid for the new upgrade to the booking calendar. Version: 9.Personal.SingleSite.5.0.4
When I access the Booking Calendar section I would like it appear as it used to, as the Booking Listing, and with all resources shown by default. The page always opens in the Calendar overview and with only one resource showing.
When I try and expand the advanced filter then configure the screen to show booking listing and all resources then save as default it doesn't seem to work.When I log out then log back in I only see calendar overview and one booking resource.
Please help me fix this.
Your Customer - Surya Osborne.
Hello.
You can configure it at the general booking settings page at the "booking listing" section.
Kind regards.
I'm having trouble with a parent resource's valuation days applying to the children resources. Specifically, when you or the customer goes to edit the booking, and the customer's resource is a child resource, the price comes out wonky because it seems to be using the cost per day instead of the valuation days I have set up in the parent resource. WordPress 3.8, Booking Calendar 9.Business.Large.SingleSite.5.0.2
Hello.
In this case you are need to configure the "valuation days" cost settings also for the child resources.
I will add this item to the todo list for fixing it in a future updates.
Is there an app for iPhone that will assist me in viewing the calendar without having to log into my site. I need a way to view this calendar for scheduling purposes but cannot as the interface is difficult to view, making my scheduling process a bear.
Hello.
Right now, there are no a iPhone applications for the working with booking calendar, yet. Sorry.
Right now we are working on a new update, where we will improve the interactions with mobile devices in admin panel.
Kind regards.
Hi there,
My client would like to see the admin booking comments by default, so I have added:
div[id^='remark'].booking_row_modification_element { display: block; }
How can I get it to show in the "Print" view from the Bookings listings page?
Hello.
If you wan to display the comments for the specific booking, by default. So please make this customization.
Please open this file ../booking/inc/lib_p.php
then find this code:
function wpdev_bk_listing_show_edit_fields( $booking_id , $bk_remark ){ ?> <?php //P : Edit Note ?> <div class="booking_row_modification_element" id="remark_row<?php echo $booking_id; ?>" >
and replace it to this code:
function wpdev_bk_listing_show_edit_fields( $booking_id , $bk_remark ){ ?> <?php //P : Edit Note ?> <div class="booking_row_modification_element" id="remark_row<?php echo $booking_id; ?>" <?php if (! empty($bk_remark) ) { echo 'style="display:block;"'; } ?> >
Thanks yes that works, is there a way to get it showing in the "Print" view when you press the "Print" button omn the bookings listings page?
Hello.
Sorry, right now plugin is support ONLY the popup "print layout" of the bookings, when you click on the "Print" button at the "Action tab in Booking Listing admin page.
Hi There,
I seem to be having an issue with the booking form. When I try and add a new booking or amend a test booking I put on a few weeks ago I get a 404 not found error. Any idea what may be causing this issue?
Many thanks
Hello.
Probably you was activated the redirection to the "Thank you" page, after the booking was made, but not set or set wrong URL to that page at the general booking settings page. So please recheck that option in a settings.
In additional according your error. Please recheck that you was have the access to the file:
https://your-server.com/wp-content/plugins/booking/wpdev-booking.php
where "booking" - its folder, where you was installed the Booking Calendar.
You have to see this message: "You do not have permission to direct access to this file !!!", when try to open that link in the browser.
If you are get this: "Forbidden" error or 404 not found error, so something wrong with the configuration.
Hi,
I am still getting this issue. I have tired the suggestions without luck. I'm still getting 404 Not Found error when trying to delete a booking that I put in as a test. I'm also getting the same error when I cluck on calendar dates to try and add a new booking.
When I add in the booking URL as suggested I get a page not found.
Thanks in advance
Hello.
The Booking Calendar during creation of new booking is sending the Ajax request to this file:
https://your-server.com/wp-content/plugins/booking/wpdev-booking.php
1) Probably your system is block access to this file. Try to open link to that file in the browser, to check if you you will get 404 "Page not found" or not.
In the normal way you have to see this warning message like this: "The direct access to this file is not allowed."
2) Also other type of issue can be that you configured the website URLs (on the WordPress Settings page) as https://your-server.com but you try to open the https://www.your-server.com Its can generate this issue in the Ajax requests.
3) So please contact your server administrator or support of hosting company to recheck the configuration of the access level to this file. It has to have the right for the execution (not the modifications). Please check here https://wpbookingcalendar.com/faq/booking-not-possible-unlimited-request/ Probably its because of the permissions of the files or folders or some restrictions in the .htaccess file or because of the settings in some security plugin, which you can use in your wordpress.
4) If you still will have this issue, please send the link to that page, I will retest the reason of that issue.
Kind Regards.
Hi Support,
Still can't get this to work. None of the links I try are bring back any of the errors. I'm sure this is something to do with the issue but I'm just not sure why.
As requested here is think for the website
http://www.eddington-lodge.co.uk
I don't use any security plugins etc
Kind regards
Hello.
Your issue relative to the first type of description.
Your server block access to this file:
https://www.eddington-lodge.co.uk/wp-content/plugins/booking.bm.4.1.3/wpdev-booking.php
Booking Calendar send the ajax requests to this file, during creation of the booking. And usually if you try to open this file in the browser as link you have to see this warning message: “The direct access to this file is not allowed.”
But instead of that your page show the “Page not found” error.
Its seems that inside of the .htaccess file or somewhere else in your server configurations set block to access to that file(s)/folder(s). Please contact your server administrator or support of hosting company to resolve this issue.
P.S. In the next update 5.1.4 we will rewrite the way of sending these ajax requests so its have to work, even if you will not have access. But right now, you need to make that above fix.
Kind Regards.
Hi Support,
I am still struggling with this issue. I have asked my hosting company to investigate and this is what they have come back with.
-----------------------------------------
upon further investigation and playing with the .htaccess I don't believe the error is with .htaccess. I have temporarily turned the re-write mod off for your site and upon browsing to https://www.eddington-lodge.co.uk/wp-content/plugins/booking.bm.4.1.3/wpdev-booking.php rather than the 404 error that wordpress generates we actually get a 500 Internal Server Error which would indicate an issue in the script.
I will leave the rewrite engine off for now so that the plugin developer can investigate.
----------------------------------------
They do not believe this is a htaccess error but rather a script error. Are you able to confirm or deny this?
Kind regards,
Hello.
Please request the new update of plugin at this page, the new version update is using the different way of sending requests, and it's can help in your case.
You can request it here: https://wpbookingcalendar.com/request-update/
Kind regards.
Hi Support, It appears that my web developers are being unhelpful and I cannot get the order number for my original order. I am going to purchase the plugin again so it's in my control. Will I be able to upgrade after that or should i reinstall the plugin from the start?
Hello.
You can check the instructions of plugin update at the top of the help page here https://wpbookingcalendar.com/help/
Hi, can I somehow make a required field in the frontend (works currently fine with shortcodes!) into a non-required field in the backend system?
Thx for the help.
Best regards,
Max
Hello.
For having that functionality you are need to make this fix.
Please open this file ../booking/inc/personal.php
then find this code:
if (preg_match('/[*]$/', $type)) $class_att .= ' wpdev-validates-as-required';
and replace it to this code:
if ( strpos($_SERVER['REQUEST_URI'],'wp-admin/admin.php?') !== false ) if (preg_match('/[*]$/', $type)) $class_att .= ' wpdev-validates-as-required';
Kind regards.
Awesome, thanks a lot. You guys are amazing. Best support I have ever seen !
Thank you.
Another follow up question:
I adjusted the code and the * marked shortcodes are not required in the backend anymore. Yeah.
Can I somewhere remove the (required) comment of the description in the backend as well? Right now I have a field called adress which is not required in the backend but the description still says -> Adress (required).
Thx for your help.
Best regards,
Max
Hello.
Unfortunately, changing the titles of the form fields is not possible to make in a simple way.
You can only configure them at the Booking > Settings > Fields page.
Kind regards.
I am trying to book two resources at once, I have read https://wpbookingcalendar.com/faq/booking-many-different-items-via-one-booking-form/ and have tried to adapt it.
The following looks like it might work but seems like not a good solution.
I have my own custom select box with "Boat 1", "Boat 2", and "Both boats" which shows and hides calendars:
- "Boat 1" shows only the "Boat 1" calendar
- "Boat 2" shows only the "Boat 2" calendar
- "Both boats" shows 2 calendars, one for each boat.
(I don't believe I can use [bookingselect] as I need both resources to be added to the total, and [bookingselect] only adds one resource cost at a time).
In my page I have the shortcode: [booking type=1 form_type='Two resources' nummonths=1] to invoke the booking form
And in the Field Settings I have a form called "Two resources", which has only the other calendar (as you can only have one calendar per ID):
<div class="bk_calendar_step">
<br>
<div class="booking-form widget-reservation-box">
<div class="other-booking-calendars">
[calendar id=2]
</div>
</div>
...
The rest of the 2 step booking form with all fields
...
Is there a better way to do this?
Hello.
Unfortunately, right now its only the way to have the [calendar id=N] shortcode in the booking form for ability to show the calendar of the other booking resource and book several booking resources for the same booking process.
In the Booking Calendar Business Large version, is possible to make booking for the several booking resources, but its only abut the child resources, and system automatically select the other resources based on the priority. You are have only one calendar with specific capacity for the each day. Please read more info about the booking resources and how to configure them here https://wpbookingcalendar.com/help/booking-resource/
My version is 9.Premium.1.7 and I can show more than 12 months, but the days beyond 1 year in the future are not selectable. Is it possible to book more than 1 year in the future?
Hello.
Please open this file ../booking/js/wpdev.bk.js
find this function init_datepick_cal.
and recheck that this parameter maxDate at the bottom of the content of that function was set like this:
maxDate: '3y',
Thank you! It worked!
Hi,
I need to have artist booking system, each artist (or user) must have an booking calendar, it is possible with this plugin ?
If yes how to do that ?
Thank you very much
Hello.
In the Booking Calendar MultiUser version is possible that each registered wordpress user (artist) have own individual independent booking admin panel, and can see and manage only own bookings and some other settings (other artists will not see the bookings from this artist, they can see only own bookings).
You can test Booking Calendar live demo at this page https://wpbookingcalendar.com/demo/ to be sure in functionality and do not have misunderstanding.
Hi There,
4 days ago I decided to upgrade my webpage by adding another theme, Unfortunatelly didnt went very well,
I was wondering if we have the possibility to go back to the old webpage and recovery the old style?
I do need help, thanks a million anyway
Hello.
Probably you was contacting us by mistake, we did not created any themes.
Please contact the support of that theme
About the possibility to recover the previous theme.
If you will have any questions about the Booking Calendar plugin, please fill free to contact us.
Kind regards.
Hello Support,
I have just paid for the new upgrade to the booking calendar. Version: 9.Personal.SingleSite.5.0.4
When I access the Booking Calendar section I would like it appear as it used to, as the Booking Listing, and with all resources shown by default. The page always opens in the Calendar overview and with only one resource showing.
When I try and expand the advanced filter then configure the screen to show booking listing and all resources then save as default it doesn't seem to work.When I log out then log back in I only see calendar overview and one booking resource.
Please help me fix this.
Your Customer - Surya Osborne.
Hello.
You can configure it at the general booking settings page at the "booking listing" section.
Kind regards.
I'm having trouble with a parent resource's valuation days applying to the children resources. Specifically, when you or the customer goes to edit the booking, and the customer's resource is a child resource, the price comes out wonky because it seems to be using the cost per day instead of the valuation days I have set up in the parent resource. WordPress 3.8, Booking Calendar 9.Business.Large.SingleSite.5.0.2
Hello.
In this case you are need to configure the "valuation days" cost settings also for the child resources.
I will add this item to the todo list for fixing it in a future updates.