Support Archive

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  2. Is it possible to get the Resources Calendar from the internal bookings page onto a display page with a [shortcut]? - I like this view of all Resources in a minimal view.

    • Hello.
      Sorry, it doesn't possible in actual versions.
      Kind regards.

      • mmm that's a little disappointing as it is not clearly evident in the demo. any online examples where this tool is uses? Not the developers demo...

        • Hello.
          In the each live demo the booking forms are inserting into the separate pages. At the home page you can see (in the live demos) the list of the posts.

          Please note, you can insert into the post or page the booking resource selections shortcode, like this:
          [bookingselect label='Please select the resource:' form_type='standard' nummonths=1 type='17,16,15']
          You can check this example at this page: https://bm.wpbookingcalendar.com/select-resource-2/

          Important! But please note if you will have too many resources as options in this selctbox, then the time of page loading can be increased. So we recommend to divide it in separate pages. For example in one page you are having several resource selections from category and in other page the other resources from your other category.

          Unfortunately, here we can not publish the links to the real websites, without permissions of the ownsers of those websites. Sorry.
          Kind Regards.

      • so there s no way to publicly display 'ALL' booked Resources in one go? I have to manually make an entry of each one? I have hundreds of rooms...

        Also Ok, so when I am on the display page I would like a custom field to display in the Hover state in addition to the time... how?

        thanks Lance

        • Hello.
          As I was said in the previous reply, you can use the booking resources selections shortcode:
          --------------------------
          Please note, you can insert into the post or page the booking resource selections shortcode, like this:
          [bookingselect label='Please select the resource:' form_type='standard' nummonths=1 type='17,16,15']
          You can check this example at this page: https://bm.wpbookingcalendar.com/select-resource-2/

          Important! But please note if you will have too many resources as options in this selctbox, then the time of page loading can be increased. So we recommend to divide it in separate pages. For example in one page you are having several resource selections from category and in other page the other resources from your other category.
          --------------------------

          You can check what info possible to show in the booking form as "hints info" at the right side of Booking > Settings > Fields page (using the shortcode generator).
          Its possible to show these info only in the Booking Calendar Business Medium and higher versions.
          Here is full list of these shortcodes:

          [cost_hint] - Full cost of the booking.
          [original_cost_hint] - Cost of the booking for the selected dates only.
          [additional_cost_hint] - Additional cost, which depends on the fields selection in the form. [deposit_hint] - The deposit cost of the booking.
          [balance_hint] - Balance cost of the booking - difference between deposit and full cost.
          [check_in_date_hint] - Selected Check In date. Example:11/25/2013
          [check_out_date_hint] - Selected Check Out date. Example:11/27/2013[start_time_hint] - Selected Start Time. Example:10:00
          [end_time_hint] - Selected End Time. Example:12:00[selected_dates_hint] - All selected dates. Example:11/25/2013, 11/26/2013, 11/27/2013
          [selected_timedates_hint] - All selected dates with times. Example:11/25/2013 10:00, 11/26/2013, 11/27/2013 12:00
          [selected_short_dates_hint] - All selected dates in "short" format. Example:11/25/2013 - 11/27/2013
          [selected_short_timedates_hint] - All selected dates with times in "short" format.. Example:11/25/2013 10:00 - 11/27/2013 12:00[days_number_hint] - Number of selected days. Example:3
          [nights_number_hint] - Number of selected nights. Example:2

          Kind Regards.

      • Is it possible in the Small Business edition to have multiple Forms... I have one for Rooms and I need a different one for Cars....

  3. All in all the limited range of customisation is disappointing and desired features are a continual upgrade at cost made this tool disappointing - even if I did upgrade I think there will be significant limitations.

    The blurb says that it is suitable for a wide range of clients. Mine is a school but the resources page Phone: Address: City: Post code: Country: Adults: Children: Details: which I don't have in my custom fields or want to display so this is just silly.

    It is disappointing that I have to expose my entire backend just to see the ALL resources overview and can only se one resource at a time in the front end.

    • Hello.
      We are sent reply to your email with proposition about fixing of your issue.
      Please send the order number or your billing email, which you was used during previous purchase to that email.
      Kind regards.

  4. Hi guys,

    It's me again, sorry to bother you so often!
    Your modifications that you sent me via email worked, thank you very much for the help.

    I have a little issue this time only.
    I have a dark grey theme for my website. The font above the required information fields to be filled out, are by standard also in a dark grey. So now I would need to mark them with the mouse to be able to read those.
    Any chance to switch the font color of those to something like white?

    Thanks!

    • Hello.
      Please send the link to the page with that booking form, I will check and help you.
      Kind Regards.

  5. Hello,
    it's possible to re-order the resources when displayed in the dropdown menu? They sort alphabetically by default, but it's possible otherwise? For example by ID?
    Thanks.

    • Hello.
      You will be need to make this fix.
      Please open this file ../booking/inc/personal.php

      then find this code:

      $or_sort = 'title_asc'; if ( class_exists('wpdev_bk_biz_l')) $or_sort = 'prioritet';
      and replace it to this code:
      $or_sort = 'title_asc'; if ( class_exists('wpdev_bk_biz_l')) $or_sort = 'prioritet'; $or_sort = 'id';

  6. Our versión of the plugin is "Personal".
    We have several resources (rooms) in a country house.
    But we want to make it possible to book a single room, several, or the whole house. What version of the plugin can do that?
    With the personal version we can create a "resource" that is "Whole House", but if the client uses this option, shall we reserve internally all individual rooms that are no longer available or is there some way to automate it?
    Thanks.

    • Hello.
      In the Booking Calendar Business Large version is possible to set the booking resource (rooms, house, etc...) with specific capacity.

      You can make the "parent resource" (a house) and then create several child resources (the number of this child resources must be equal to the number of rooms).

      Then you can create the custom form, where will be possible to select only specific number of visitors which equal to the capacity of parent booking resource (this field can be hided) and this field is required to book all child resources (rooms) and parent resource during one booking process.

      Then separately at the different pages you can insert the booking forms for the other your rooms with some other custom form, where you can have the different fields for the visitors selections. Or do not have it at all.

      Please read more info about the booking resources and how to configure them here https://wpbookingcalendar.com/help/booking-resource/

      Please note, if one of the child resources will be booked you cannot book the entire house for those dates (the availability will be less then number of visitors) but the dates in the calendar still will be selectable.
      Also if someone is book the entire hose so then the dates in the calendar of separate rooms will be unavailable.

      You can test Booking Calendar live demos at this page https://wpbookingcalendar.com/demo/ to be sure in functionality and do not have misunderstanding.

      Kind Regards.

  7. Is it possible to translate the name of the various "resources"?
    Thanks.

    • Hello.
      If you need to use the resources in the different names (languages) on the client side in the selection list (booking select shortcode), then you need to make this fix:
      Please open this file ../booking/inc/personal.php

      then find this code:

      $booking_select_form .= ' <option '.$is_res_selected.' value="'.$tl->id.'">'.$tl->title.'</option>';

      and replace it to this code:
      $bk_res_title = apply_bk_filter('wpdev_check_for_active_language', $tl->title ); $booking_select_form .= ' <option '.$is_res_selected.' value="'.$tl->id.'">'.$bk_res_title.'</option>';

      Also in the Booking > Resources page, you need to rename your booking resources in a way like this:

      Default resource[lang=fr_FR]Ressources par defaut

      Please read more about this translation rules here: https://wpbookingcalendar.com/faq/several-languages/

      • That works great on the website side, but not in the notification emails, because when I use the shortcode [bookingtype], the client receive the complete text "Default resource[lang=fr_FR]Ressources par defaut...". How can we fix it? Thanks.

        • Hello.
          Please make this fix.
          Please open this file ../booking/lib/wpdev-booking-functions.php
          Then find this code (please note, its exist 5 times, so you need to replace it 5 times in different places):
          'resource_title'=> $bk_title, 'bookingtype' => $bk_title,
          and replace it to this code:
          'resource_title'=> apply_bk_filter('wpdev_check_for_active_language', $bk_title ), 'bookingtype' => apply_bk_filter('wpdev_check_for_active_language', $bk_title ),

  8. Hi there,

    Is there a way to tell if the day selected in the calendar is a season filter? e.g. to find a weekend I can use .hasClass('datepick-week-end-cell'), but can I find out for "High season" or "Holidays" or other season filters?

    • Hello.

      Booking Calendar do not define the season filters names in the days cells of calendar. Sorry.

      The only way to see the name of the season filter, is to define the conditions for the "start-day" or "select-day" in the options parameter in the booking shortcode (please check more about shortcodes here https://wpbookingcalendar.com/help/booking-calendar-shortcodes/ ).

      And then you can detect the name of the specific season filter in the Java Script variable: - "wpdev_bk_season_filter".
      Its defined in a way like this:
      $start_script_code .= " wpdev_bk_season_filter['".$my_day_tag."'][ wpdev_bk_season_filter['".$my_day_tag."'].length ] = "; $start_script_code .= " 'wpdevbk_season_" . wpdev_bk_get_escape_season_filter_name($filter_value->title)."'; ";
      So finally you will have the name of the season filter "wpdevbk_season_high_season" in that variable for the specific date.

      Kind Regards.

      • Perfect, thankyou! Adding the following gave me the classes we need:

        options='{select-day condition="season" for="Workdays" value="1"}, {select-day condition="season" for="Weekend_days" value="1"}, {select-day condition="season" for="Bank_holidays" value="1"}'

        • Yes, you have to able to check these season filters names in the JS variables, as in my previous reply.
          Kind Regards.

          • Yes great have the javascript to detect, thanks.

            We have placed the javascript in the booking form, and works except we also need to detect when the user changes a calendar date so it also executes our javascript. We have tried things like

            jQuery(.datepick-current-day).change(function() { // execute our JS }

            But it is not executing our JS, is there something else we can detect?

            • Hello.
              You can add the calling of your JS function, during selections of the date(s) in the ../booking/js/wpdev.bk.js file in the content of this function:
              function selectDay(date) {

  9. Hi there,

    I am a small business user.

    On some email confirmations there is some text; "You can edit this booking on this page: " along with a hashed link. Can you advise what the link should go to as it simply goes to the home page currently?

    Many thanks for your help.

  10. Hello,

    I'm attempting to use the free plugin version on my site, but the calendar does not load on the page. I can only see the booking fields. How do I fix this problem? Thanks!

    • Hello.
      Probably you are have some JavaScript error at that page. Please recheck your page for the any JavaScript errors and try to fix them.

      Please check the more info about relative issues at the troubleshooting section at the FAQ page of plugin site: https://wpbookingcalendar.com/FAQ/

      If you are still will have this issue, please try to deactivate one by one your active plugins and recheck if its help or not. If its not help, please try to deactivate the actual theme and activate the default wordpress theme. Need to find the reason why the calendar is not showing.
      Kind regards.