Support Archive

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dscottfl on 01/07/2014 at 13:44 said:

I have the booking site large and the calendar setting are for 1 year. My customers are not able to book past December 2014. I have tried to change amount of months but still not available to book past December 2014.

Any ideas?

See here;

https://www.balisbestbabysitting.com/nanny_booking/
- Support on 01/07/2014 at 16:30 said:
  
  Hello.
  You can make the bookings for the dates from the past only in the admin panel at the Booking > Add booking page.
  If you will need to have this ability also at the front-end, then you need to make this customization:
  Please open this file ../booking/js/wpdev.bk.js
  
  then find this code:
  
  var bkMinDate = 0;
  
  and replace it to this code:
  
  var bkMinDate = null;
  - dscottfl on 01/07/2014 at 23:53 said:
    
    sorry if you did not understand
    
    My customers cannot book on my booking calendar after December 2014. If you have a look at calendar January 2015 - December 2015 they are not able to make booking for next year.
    
    I have the calendar settings set for show calendar for 1 year and they still cannot book.
    
    Please help
    - Support on 02/07/2014 at 00:13 said:
      
      Hello.
      Probably you was set those dates as unavailable at the Booking > Resources > Availability page.
      Please open that page and recheck the availability for those dates for your booking resource(s).
Gregory on 02/07/2014 at 01:19 said:

Greetings -
I am using The Vacation Rental by Red Factory. Everything works fine when I insert
[booking nummonths=1 startmonth='2014-07'] into the content area of a property page.
However I don't want it there and would prefer it to be in the sidebar, BUT....
When I put it in the sidebar (of course I removed it from content area first) it doesn't show, nor does it even stay in the list of widgets that already exist in that sidebar.
I put it in, go check the preview, it doesn't show, then when I go back to widget admin, it is no longer listed in that sidebar.

Any ideas???

https://www.balboaislandvacationrentals.com/property/302-south-bayfront

I really like it by the way. Thank You!!
- Support on 02/07/2014 at 09:51 said:
  
  Hello.
  Its seems like some conflict issue with some other active plugin or your active theme.
  Please try to deactivate one by one all other active plugins and recheck if its help, if its do not help, please try to deactivate the actual them and activate the default wordpress them and then retest it again. Just to find the reason of that issue.
  Please note, you can also use the php code for showing the booking form in any places of the website , please check about it here: https://wpbookingcalendar.com/faq/insert-booking-shortcode-into-any-place-of-site/
Lauren on 02/07/2014 at 08:14 said:

Hi - I have just bought the large business version and am cant figure out how can I show multiple resources in a single calender? I have created a parent called resources, and then listed the items as the child but the calender that shows up shows in the hover over available : 13 but no list of what is available? How can I show multiple items in the same calender and allow the user to choose one or many? For example I have 6 tables and 10 chairs available to book - I want the user to be able to select a combination in the same booking

thanks for your help
- Support on 02/07/2014 at 10:01 said:
  
  Hello.
  In the Booking Calendar Business Large version possible to show availability for the booking resources with specific capacity only in the mouse over tooltip, when mouse over specific dates. The number of booking items ("child resources") depend from the number of selected visitors in the booking form, but for having this feature you need to have the "Set capacity based on number of visitors" option activated at the General Booking Settings page in "Advanced" section. Please note, the number and type of this "child resources" for the booking selected automatically based on the priority, which you are setting in the Booking > Resources page.
  Please read more info about the booking resources and how to configure them here https://wpbookingcalendar.com/help/booking-resource/
  Its does not possible to have ability to select the specific booking resources in calendar for the booking, its automatic procedure.
  
  You can have the selections of the booking resources, like in this example, by using the [booking select...] shortcode, but in this case you can book only 1 specific booking resource. (Please read how manually to configure Booking Calendar shortcodes here https://wpbookingcalendar.com/help/booking-calendar-shortcodes/ )
  
  Its also possible to have the several calendars for the different booking resources and only 1 booking form, so visitor can select the date(s) from the different calendars of the different booking resources and then make the booking by filling only 1 booking form, please read more about it here: https://wpbookingcalendar.com/faq/booking-many-different-items-via-one-booking-form/
Lauren on 02/07/2014 at 08:17 said:

Also - I have this display on my page?

Warning: mktime() expects parameter 1 to be long, string given in /home/honeywolfgang.com/htdocs/development/Clubs/wp-content/plugins/booking.bl.5.1.4/inc/personal.php on line 2491
- Support on 02/07/2014 at 10:02 said:
  
  Hello.
  Probably you was configured the "times" shortcode in the Booking > Settings > Fields page in some wrong way. Please try to remove it and then reconfigure the times shortcode by using the "shortcode generator" in the right side of that page for the correct creation of the form field.
  
  Please read more about the booking form fields configuration here https://wpbookingcalendar.com/help/booking-form-fields/
  
  If you are still will have this issue, please send your booking form configuration.
  Kind Regards.
Nick Smith on 02/07/2014 at 12:35 said:

I have a booking form on my website. This form consists of both drop-down boxes and text boxes.

If the user tries to submit the form incorrectly (i.e. they haven't provided all of the required information), the form throws an error message (as it should, requesting the missing information) and all of the drop-down boxes disappear from the form (they are given 'display: none;' for some reason).

Is there a way to stop this from happening? It is a serious problem that's stopping users making bookings.

WordPress v 3.8.3
Booking Calendar v5.1
- Support on 02/07/2014 at 15:32 said:
  
  Hello.
  Its seems that this functionality of the hiding drop-downs boxes from some other scripts not the Booking Calendar.
  
  Please try to deactivate one by one all other active plugins and then retest it. If its not help ,please try to deactivate the actual theme and activet the default wordpress theme and then retest.
  
  Need to find the reason of this conflict issue.
  
  Kind Regards.
  - Nick Smith on 02/07/2014 at 17:55 said:
    
    I turned off the other plugins. This did not resolve the issue.
    
    I changed the theme back to the wordpress default theme. This solved the problem.
    
    Where do I go from here? How do I fix my custom theme so that it doesn't cause this problem?
    - Support on 02/07/2014 at 18:31 said:
      
      Hello.
      Can you send the archive with your theme and description about issue to the email: support @ wpbookingcalendar.com ?
      We will check it and try to help you.
      Kind regards.
Fabien on 02/07/2014 at 12:54 said:

Hello !
Please Help !! I 've juste Bought the Business Large version for my little hotel with 5 rooms.
I Have to critical probleme.

1- The search form widget doesn 't work. I have five ressources , but the result of the search, whatever i select, give me only one room, always the same. I do not understand why. Can you help me , please !!
The adress of my site : https://www.hotelbubu.com/the-hostel/?lang=en

2 - I have different price /season. I don't understand how the configure the filter season because i have for exemple :
High season :
November 1st to December 19th
January 4th to April 30th
July 1st. to August 30th

I don't understand how to configure the filter season to obtain that.

Please, can you help ?
Thanks
- Support on 02/07/2014 at 15:38 said:
  
  Hello.
  1) Please recheck that you inserted into the DIFFERENT posts or pages the booking forms for the "single" or "parent" booking resources. Booking Calendar search engine show in the search resukts only the links to the booking forms, wheich was inserted into the different posts or pages. Please note, its have to be the bookijng forms of the "parent or single" booking resources. ( Please read more info about the booking resources and how to configure them here https://wpbookingcalendar.com/help/booking-resource/ ). Please open the Booking > Settings > Search page and click on the "Clear cache" button before making test at the front-end side of your website.
  
  Also if you are using any cache plugins (like WP Super Cache plugin), please deactivate it or add the exception to the page with search results and booking forms.
  
  If you still will have this issue, please recheck this troubleshooting instruction: https://wpbookingcalendar.com/faq/no-search-results/
  
  2) You can define all these dates "November 1st to December 19th, January 4th to April 30th, July 1st. to August 30th" as "High Season" filter at the Booking > Resources > Filters page. And then you can open the Booking > Resources > Cost and rates page and click on the "Rate" button near specific booking resource(es) to set the rate (higher cost) for that specific season filter.
  
  Kind Regards.
Ana on 02/07/2014 at 23:24 said:

Hi,
I am testing the free version of the plugin in order to decide if I will purchase it.

I have added the booking form to a template page and the form fields style does not look right. They look very slim and I want them to look like the form fields from the footer of the website as well as I want the button to be styled as other buttons on my site.

This is the page I am talking about https://casasdeferiasnoalgarve.com/property-template/

Is there a way I can configure this?

Many thanks!
Ana
- Support on 02/07/2014 at 23:38 said:
  
  Hello.
  
  Please open this file https://casasdeferiasnoalgarve.com/wp-content/plugins/booking/css/client.css
  
  and add to the bottom of that file this code:
  
  .wpdevbk .booking_form_div input[type="text"]{ box-sizing: content-box; -moz-box-sizing: content-box; -webkit-box-sizing: content-box; }
Micky on 03/07/2014 at 05:27 said:

Hello,

I have 7 booking resources consisting of 1 parent resource and 6 child resources. When adding a booking through the admin panel, I see two parent resources on the drop down list. Is this a bug and how do I remove one of the duplicate items? I have also noticed that link is different for the duplicate resources - the first item has "&parent_res=1" and the second item does not.

Thanks
- Support on 03/07/2014 at 10:00 said:
  
  Hello.
  No, its does not bug its a future.
  If you select the booking resource with parameter "parent_res=1" in the browser URL, then you can make the booking for the booking resource as a "parent booking resource" with specific capacity (in the same way, as you insert it into the front-end). If you select the booking resource without the "parent_res=1" parameter (its second option under the bold marked resource in that drop-down list), then you can make the booking for the single "child" resource.
  
  Please read more info about the booking resources and how to configure them here https://wpbookingcalendar.com/help/booking-resource/
Radeaudesurvie.fr on 03/07/2014 at 15:41 said:

Hello,
First, Thanx for that very widget !
I am actually having some trouble with the booking calendar, We have some rservation demands that are still pendant. Haw can I validate (or not) a booking in the system and let others do more reservation at the same date ?
Actually, I have some emails coming through the contact form instead of the booking form because it seems to not work or to be full. is there a way to have more than one rent on this booking calendar ?
Other question : is your widget compatible with our probable next template which is FACE ART from TEMPLATEMELA ?
In advance, thank you very much for your help !
Best regards
Gregoire
- Support on 03/07/2014 at 15:58 said:
  
  Hello.
  1) Please read firstly the general instruction about usage of paid versions of Booking Calendar: https://wpbookingcalendar.com/faq/general-usage-instruction/
  
  Because you need to make the several bookings per the same date, then you need to check the Booking Calendar Business Large version, where is possible to make several reservations per specific FULL date(s) by visitors (not time slots). At this version is possible to set capacity of the booking resource, so date(s) in calendar will be available until number of reservations is less then capacity of the booking resource.But in this version is possible to make reservation only for FULL date, not a time slots (time slots in this version only record data in the DB, but do not play any logic in reservation). Please read more info about the booking resources and how to configure them here https://wpbookingcalendar.com/help/booking-resource/
  
  2) Booking calendar was not testing together with that "theme". The main requirenment from the Booking calendar to the themes, that there are no any JavaScript errors at the page.
  
  You can download and install the Booking Calendar Free version to check if it's will work good with your theme: https://wordpress.org/plugins/booking/
Huitila Matti Juhani on 06/07/2014 at 09:40 said:

Business large
I have a parent resource with 7 child resources
I have a box "select visitors"
In booking form shortcode does not show the total price of the booking according to visitors. It shows only the price of single.
Also
If there exists already two bookings the calendar allows to make full 8 bookings.
What´s wrong?
- Support on 06/07/2014 at 10:55 said:
  
  Hello.
  1) You can configure the cost, which will depend from the options selection in selectboxes or checkboxes (including visitors selections) at the Booking > Resources > Advanced cost page.
  Please read more about this configuration here: https://wpbookingcalendar.com/faq/adding-additional-costs-of-additional-charges/
  2) According not setting the days as unavailable for the parent booking resource, please open the General Booking Settings page and recheck that you do not activate this option "Use pending days as available:". Its means that if you do not approve the exist bookings, its will not calculate in availability of specific dates.
  Also, if you are using any cache plugin (like WP Super Cache), please deactivate it or add the exception to the page with booking form.
  
  Please read more info about the booking resources and how to configure them here https://wpbookingcalendar.com/help/booking-resource/
  
  Kind Regards.
  - Huitila Matti Juhani on 07/07/2014 at 23:14 said:
    
    Thanks
    It's working but in booking listing the system shows only two bookings if I made three. I have to divide the total sum by unit price to find out how many bookings were done.
    Is there way to show, in my case all 8 bookings as high lighted boxes in booking listig page?
    
    Regards Matti
    - Support on 07/07/2014 at 23:25 said:
      
      Hello.
      In the Booking Listing page you can see in the "dates" column the info about how many bookings and what booking resources was booking.
      
      Also in the "Calendar Overview" page in admin panel you can see in more easy way what booking resources have been booked.

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