Support Archive

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  1. Hi,
    Did you get this done? I've been going through the Business Medium demo and this doesn't seem to be available, or I just can't find it. I'd just add that any number of multiple 7 day (night really) bookings should be available. The 1st day and 8th day should be check in/out days. I've checked the FAQ, changelog etc. but can't see this feature.
    Thanks.

    -------------------------------------
    James
    on 27/02/2013 at 13:38 said:
    Hi

    Thanks so much for the code – its a big help….

    Is there any way that this can work so people can book either 1 or 2 weeks holiday – as currently your code will only allow them to book 7 days… not both 7 or 14 days, the client really needs to give users the option of a 7 or 14 day holiday on individual properties.

    In an ideal world we need to be allow users to be able to book individual properties from either a sat to sat or a sunday to sunday not both options and to be able to book the properties for either 7 or 14 days not just 7 for example

    • Hello.
      The live demos is public demos, so its possible that default settings, was changing by some other visitor, when you was testing it.
      You need to open the General Booking Settings page and activate the "range days selection mode" by using 2 mouse clicks.
      You need to set the minimum number of days selections as 8 days and maximum number of days selections as 15.
      Also, for the "Specific days selections:" please set this value: "8,15".
      Then its will work as in your description.
      Kind Regards.

  2. We are using business medium,

    We want tool tips to show prices, but on dates that are half booked, they show times also.

    Is there a way to completely disable the times function so that it will only ever show prices?

    Thanks.

    • Hello.
      If you want to disable showing booked timeslots, then please make this fix.

      Please open this file ../{Booking Calendar Folder}/inc/js/biz_s.js

      then find this code:

      if(typeof( getDayPrice4Show ) == 'function') {tooltip_time = getDayPrice4Show(bk_type, tooltip_time, td_class);} if(typeof( getDayAvailability4Show ) == 'function') {tooltip_time = getDayAvailability4Show(bk_type, tooltip_time, td_class);}

      and replace it to this code:

      tooltip_time = ''; if(typeof( getDayPrice4Show ) == 'function') {tooltip_time = getDayPrice4Show(bk_type, tooltip_time, td_class);} if(typeof( getDayAvailability4Show ) == 'function') {tooltip_time = getDayAvailability4Show(bk_type, tooltip_time, td_class);}

      Kind Regards.

  3. Hi There,

    Would there be any chance to add a feature that confirms if the newly added booking or change of booking saved in the admin add booking area ?

    Many Thanks

    • Hello.
      Sorry, I am not sure that clearly understanding this feature.
      Can you explain more detail about this feature in some example ?
      Kind Regards.

      • Thank you for the reply.

        Sorry for the confusion.

        Say clicked on the add booking area and submitting new details or chancing a booking already placed.
        Once we finished entering the details, we need to click on send button to save it.

        we look for if a after this stage if a confirmation windows opens to say " saved " ?

        Many thanks

        • Ah.. I see, you need to have the confirmation window at the "Add new booking" page in admin panel, after submitting booking ?
          If, yes, then I will add this feature to the TODO list.
          Kind Regards.

          • Correct. Thank you.

            So how long would this take please ?

            • Hello.
              Unfortunately, right now I can not say about the exact date of that update. Thank you for understanding.

  4. I need some help. I've uploaded v.5.2 successfully but cannot find the shortcode or how to place the plugin into a template .. which I then import into my page. I am putting a site together with jollyness theme from themeforest.

    I'm in 'edit page' mode. Is this right?

    The instructions say to click on the 'booking' button and click on 'ok' after configuring the plugin. Did that. A flyout appears when I click on the button, but there is no 'OK' to launch the plugin. What am I doing wrong? The is my first wp project, although I'm somewhat familiar with html, dreamweaver, etc.

  5. Hi,

    I'm currently using your free version. I customised one of the skins last night. This morning there was a version update available which I installed - only to find that all of my customisation had reverted back to original settings. Is there anything I can do to prevent this from happening again?

    Thanks,
    Amanda

    • Hello.
      You need to backup your "personal" skin file and after update you need to upload this CSS file again to the ../booking/css/skins/ folder.

      In a future updates we will add the "personal skins" folder, which will not override after update of plugin.

      Or if you have a good responsive calendar skin, you can send it to us and we can include it to the next update of plugin.
      Kind Regards.

  6. Hi

    We are using "9.Business.Medium.SingleSite.5.0.4". I was wondering if there is an option to block the booking for the present day, so that visitors can only book for tomorrow or later.

    Thanks for a reply

    • Hello.
      Yes, its possible. You need to set this option "Unavailable days from today" to "1" at the General Booking Settings page in Calendar Section.

      If this option does not exist in the version 5.0.4 (I do not remember, when its was added), then you can request new update of Booking Calendar on this page: https://wpbookingcalendar.com/request-update/

      • Thanks for the reply, but when I set that option to "1", it is only applied once for the next day. But i would like to set it that it is for every day. For example if someone visits the page on friday next week, he cannot book for that friday, but only from saturday on. I hope you understand what i mean.

        Best regards

        • Hello.
          Probably you (or I) have some misunderstanding.
          If you (or your visitors) open the booking form (calendar) during today, then the (09/02/2014) date in calendar will be unavailable.
          If you open it during tommorow, then the (09/03/2014) date in calendar will be unavailable, so you (or your visitors) can start selection of days only from 09/04/2014.

          Did you mean something else ?

          • That's what I meant. But I thought I did try that at it didn't work. But I will check again tomorrow - thanks...

            • Hi, so I checked again, but it still doesn't work. The option is set as “Unavailable days from today” to “1”.

              Yesterday (09/02/2014), it wasn't possible to book for the present day (09/02/2014). Today however (09/03/2014), people are allowed to book for the 09/03/2014, which shouldn't be possible.

              • Hello.
                Probably the issue with the timezone. Please recheck the timezone at the WordPress Settings page.
                Also please recheck for the any cache plugin (like WP Super Cache), if you are using one of them please deactivate or add the exception to the page with booking form.

                P.S. Just for checking, please try to change the value from 1 day to 2 days at that option.

  7. Hi There

    May I please have some help how to set the numbers of day bookings free from limitation.
    I would still like to keep available and booked color code function as it is.

    Many Thanks

    • Hello.
      I do not sure that clearly understand you. If you was meaning to set the days in calendar always free, then you can do it in the new update 5.2 by setting checked this option: "Allow multiple bookings per same day" at the calendar section of General Booking Settings page. Please note, this option apply to any days and to any calendars. You can request the new update of Booking Calendar on this page: https://wpbookingcalendar.com/request-update/

      If you was meaning to set specific availability for the specific calendar (booking resources), then its possible at the Booking Calendar Business Large version, where is possible to make several reservations per specific FULL date(s) by visitors (not time slots). At this version is possible to set capacity of the booking resource, so date(s) in calendar will be available until number of reservations is less then capacity of the booking resource.But in this version is possible to make reservation only for FULL date, not a time slots (time slots in this version only record data in the DB, but do not play any logic in reservation).
      Please read more info about the booking resources and how to configure them here https://wpbookingcalendar.com/help/booking-resource/
      Kind Regards.

      • Thank you for the reply.

        I am about to update to version 5.2.
        I understand how the booking data can be saved
        Howewer I also need to keep the old the php and javascript customisations.
        Would they be erased during the update ? tis there any way to maintain them.

        Many Thanks

        • Hello.
          Sorry, these changes will be erased. So you will be need to make that customization again.
          Kind Regards.

  8. Hi, I need help, on this page: https://www.demecser.com/online-ugyintezes/idopont-foglalas/ I'm trying to create a radio-button selection between 3 resources I've created on the Resources page. I use this code:

    [radio bookingtypes "Háziorvos@@1" "Közjegyző@@2" "Önkormányzat ügyfélfogadás@@3"]

    But for some reason it doesn't work, and no matter what I select it always book a "Közjegyző@@2" at the end.

    Any ideas?
    Thanks,

    • Hello.
      Unfortunately, such type of shortcode do not exist as in your example. Even more, you can not use the selections of the booking resources by any type of shortcode ( at the Booking > Settings > Fields page).
      You can use the booking resources selections shortcode only during inserting the booking shortcode into the content of the post or page.
      Example:
      [bookingselect label='Please select the resource:' form_type='standard' nummonths=1 type='17,16,15']
      Please read how manually to configure Booking Calendar shortcodes here https://wpbookingcalendar.com/help/booking-calendar-shortcodes/

      We have only such type of shortcode because during selections of the booking resource we need to have unique booking form and unique calendar. and thats why its does not possible to select the booking resources in the booking form at the Booking > Settings > Fields page.

      Kind Regards.

  9. Hi,

    I installed the free version (in WP 4.0) and I can't select the dates. The mouse changes on the days which I set as available but nothing happens (no popup). Also if I press the >> to go to the next month nothing happens. I've checked with the status bar on IE9 but I don't see any javascript fault codes. I've installed it on this page: http://www.goedkopecaravanhuren.nl/caravan-3

    Can someone help me with this please?

    Regards,

    Rudy

    • Hello.
      You are having this JavaScript errors at the page (after the page fully loaded and you close some "popup" message at your website):
      Error: TypeError: jQuery.datepick is undefined Source: https://goedkopecaravanhuren.nl/caravan-3/ Line: 1
      I can suggest that this issue exist, because some other plugin (or your actual theme) is overridden datepick or jQuery library.
      I can suggest that its can be "social-sharing-toolkit", but not sure for 100%.

      Try to deactivate one by one all your active plugins and then retest that page. If its not help, try to deactivate your actual theme and activate default WordPress theme. Need to find the reason of that issue.
      Kind Regards.

      • Thanks for your very fast response!

        Deactivating the Social toolkit solved the problem of not being able to change the months. The problem that nothings happens when selecting a date is still available, even after deactivating all plugins and selecting another theme. I used to have the standard Twenty-twelve but the problem also occurs with Greenleaf, Twenty-thirteen and Twenty-forteen. Any other suggestions?

        Regards,

        Rudy

        • Hello.
          Please clear the browser cache and retest it again. I was able to select the Friday or Saturday days in your calendar.
          Other week days you set as unavailable at the General Booking Settings page in Calendar section at admin panel.

  10. We are using "Version 9.Business.Small.SingleSite.5.1.2" for reserving a hall that is used for different purposes. Our client is wanting to charge a different deposit depending on the purpose:

    https://campmeeker.org/events/anderson-hall/

    We understand how to make different resources with the various amounts, but are not finding how to make them selectable by the customer. How do we make the resources appear on the site so they can be selected? Also- where do we set the parent and child resources?

    https://campmeeker.org/events/anderson-hall/book-anderson-hall/

    Thanks in advance for your help with this.

    • Hello.
      1) You can use shortcode similar to this for be able to select the booking resource with booking form:
      [bookingselect label='Please select the resource:' form_type='standard' nummonths=1 type='17,16,15'
      Its will look like in this example: https://bm.wpbookingcalendar.com/select-resource/
      Please read how manually to configure Booking Calendar shortcodes here https://wpbookingcalendar.com/help/booking-calendar-shortcodes/

      2) Please note, the ability to use the deposit payment, possible at the Booking Calendar Business Medium and higher versions.

      Here is little instruction about depositconfiguration and sending payment request for the rest of the sum.

      Please read firstly this article about the correct configuration of the "payment link" :
      https://wpbookingcalendar.com/faq/configure-editing-cancel-payment-bookings-for-visitors/

      Then open the Booking > Settings > Emails page and configure and set active the "Payment request" email.

      Now open the General Booking Settings page and set checked this option: "Deposit payment:" at the "Costs" section.
      You can open the Booking > Resources >Cost and rates page and by clicking the "Deposit amount" button configure the deposit amount value.
      This cost will be show in the payment form, after visitor is made the reservation. So probably its cost will be smaller than full amount. And your visitors can make the payment of that amount.
      At the admin panel at the booking listing page for the specific booking you will see in the cost field the FULL cost, but inside of the "notes section" (you can activate it by pressing the note button at the right side of the each section), you will see the description similar to this:
      Total cost: $135.00 /deposit:$54.00, balance: $81.00/ - 07.22.2012

      If you are want to request from the visitor to pay the rest of the sum, you are need to make these steps:
      1) Edit the cost of the booking, and enter the sum, which will show at the payment form. You are need to change the cost and then press the save button to save the new cost.
      2) Press the send payment request button to send the email with link to the payment form for the specific booking.

      According "child and parent" booking resources, this features available only in the Booking Calendar Business Large version, where is possible to make several reservations per specific FULL date(s) by visitors (not time slots). At this version is possible to set capacity of the booking resource, so date(s) in calendar will be available until number of reservations is less then capacity of the booking resource.But in this version is possible to make reservation only for FULL date, not a time slots (time slots in this version only record data in the DB, but do not play any logic in reservation).
      Please read more info about the booking resources and how to configure them here https://wpbookingcalendar.com/help/booking-resource/

      You can make upgrade to one of those versions, by using the "Upgrade" link at top right side of General Booking Settings page in your admin panel.
      Please test Booking Calendar live demo of specific version at this page https://wpbookingcalendar.com/demo/ to be sure in functionality and do not have misunderstanding, before upgrading to any new version.
      Kind Regards.