Support Archive (2)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. let me search tech supports!
    i can't read whole browse 100over pages...

    • The search functionality, will be available soon at this part of site.
      Thank you.

  2. Hi, 

    I have few questions about Calendar:

    - How can I make a booking form to appear on the right side of the calendar?

    - Can I have the whole booking system to appear in floating html window and how?

    - Do you have any instructions on how to edit CSS for calendar? I'd like it to be smaller and have rounded corners, but a bit confused with current CSS sheet. Can I add Jquery theme on top of it? Is there CSS help for premium versions?

    Regards

    Eli 

    • Hello,
      1) you can make this customization at the Booking > Settings > Fields page at the top form.
      you are need to have something similar to this:
      <div style="float:left;margin-right:10px;" >[calendar]</div> <div style="float:left;" > YOUR OTHER FIELDS CUSTOMIZATION </div>
      2) Sorry, right now its not possible.
      3) You can edit the CSS inside of the selected style of your calendar or inside of the ../booking/css/client.css file. Unfortunately right now there is not documentation according those files.

      • Hi, 

        I have tried to implement your suggestions regarding booking form appearing to the right of the calendar, but with no joy. I do not have the fields page (maybe because i use free version at the moment) but I honestly not prepared to buy the plug in until I am perfectly sure that it will look the way I want. 

        If I change CSS of booking_form in client.css the whole thing - calendar and form are floating to the right, and I just need the form.

        Please, help!

        Thank you

        Eli 

  3. Hello,
    I also wish the booking form on the right side, but can't access Booking > Settings > Fields page at the top form.
    Is that a specific feature of Booking Calendar Pro wich is not available in standard?
    Thank you 

  4. Hi,
    i'm making a rental car website. On the first page i have a big slideshow and over it i want to put the calendar, time of reservation, and to choose a vehicle from a list or directly after choosing a date on the calendar, it took me directly to choose a vehicle from the vehicls on a page i named "Our Vehicles".
    Pleaser visit http://www.hertz.com to see what i'm talking about.
     
    Thank you so much, in advance
     
    -- Excuse my bad english --
     

      • Hi, Thx for your answer.
        I already tried this, but it didn't work for me. Tried both way and nothing. The thinf that worked is this:
         
        <?php if ( strpos($_SERVER['REQUEST_URI'],'/bookingpage/') !==false ) { ?>
        <label for="calendar_type">Type of booking:</label>
        <select name="active_booking_form" onchange="jWPDev('.bk_forms').css('display', 'none');
        document.getElementById(this.value).style.display='block';" >
        <option selected="selected" value="select">Please Select</option>
        <?php global $wpdb;
        $types_list = $wpdb->get_results( "SELECT booking_type_id as id, title FROM ".$wpdb->prefix ."bookingtypes" );
        foreach ($types_list as $tl) { ?>
        <option value="<?php echo $tl->id; ?>"><?php echo $tl->title; ?></option>
        <?php } ?>
        </select>

        <?php foreach ($types_list as $tl) { ?>
        <div class="bk_forms" id="<?php echo $tl->id; ?>" style="display: none;"><?php do_action('wpdev_bk_add_form', $tl->id, 1); ?></div>
        <?php } ?>
        <?php } ?>

        But i want the calendar to be always shown not hidden. is there a trick to do it?

        • Hello,
          please use this code:
          <?php if ( strpos($_SERVER['REQUEST_URI'],'/bookingpage/') !==false ) { ?> <label for="calendar_type">Type of booking:</label> <select name="active_booking_form" onchange="jWPDev('.bk_forms').css('display', 'none'); document.getElementById(this.value).style.display='block';" > <?php global $wpdb; $types_list = $wpdb->get_results( "SELECT booking_type_id as id, title FROM ".$wpdb->prefix ."bookingtypes" ); foreach ($types_list as $tl) { ?> <option value="<?php echo $tl->id; ?>"><?php echo $tl->title; ?></option> <?php } ?> </select> <?php $ii=0; foreach ($types_list as $tl) { $ii++;?> <div class="bk_forms" id="<?php echo $tl->id; ?>" <?php if ($ii>1) echo ' style="display: none;" '; ?> ><?php do_action('wpdev_bk_add_form', $tl->id, 1); ?></div> <?php } ?> <?php } ?>

  5. Hi there,
     
    I have the price and remaining seats 'hover' options on so when you move your cursor over the dates available in the calendar it shows a popup with price and availability. When this pops up though, it is outside of the calendar and below it quite a bit rather than inside the limits of the calendar. Where are the settings to adjust this position. Right now it is a real problem on this page https://www.bucketlisttour.com/tour-dates/ and somewhat of a problem on this page https://www.bucketlisttour.com/book-now/.
    Thanks for your help.
    Trevor

    • Hello,
      For the fixing positioning of the mouse over tooltip, please make these corections:

      Please open the ../booking/include/wpdev-premium.php file

      find this function declaration: wpdev_booking_form($my_form, $bk_type)

      then inside of this function, replace this code:

      $my_form .= ‘<div class=”tooltips” id=”demotip’.$bk_type.’”> ‘. $bk_type .’ </div> ‘;

      to this:
      $my_form .= '<script type="text/javascript"> jWPDev(document).ready( function(){ jWPDev("body").append( "<div class=\"tooltips\" id=\"demotip'.$bk_type.'\"> '. $bk_type .' </div> " ); }); </script>';

      Please, try firstly copy/paste this line into some txt blank file then copy it from TXT file and after this insert into your code at your site.
      Its for be sure, that there will be no any hidden characters copied.

  6. Start time: [select starttime "15:30""16:00""16:30""17:00""17:30""18:00""18:30""19:00""19:30""20:00""20:30""21:00""21:30"]

    Start time: [select endtime "16:00""16:30""17:00""17:30""18:00""18:30""19:00""19:30""20:00""20:30""21:00""21:30"]
     
    Using the code above, say I schedule a booking from 4:00-4:30PM. All good, no issues. If I try and set up another booking that starts at 4:30, the system wont let me, It thinks the time is already booked.
     
    Any ideas how to address?

    • Hello,
      I am configured these fields at local server as at your descriptions:
      Start time: [select starttime "15:30""16:00""16:30""17:00""17:30""18:00""18:30""19:00""19:30""20:00""20:30""21:00""21:30"] End time: [select endtime "16:00""16:30""17:00""17:30""18:00""18:30""19:00""19:30""20:00""20:30""21:00""21:30"]

      then I am made the first reservations selected the start time as 16:00 and end time as 16:30.
      after this I have no problems to make new reservations with start time 16:30 and end time as 17:00.

      So please recheck that you are correctly selected the time during second reservation at your test. also please recheck your form fields configuration, the its have the same configurations as at this example. (For example, you can not have some spaces in values like this: "15:30 ", the correct value is "15:30" )

      • Please try the same exact steps but for the first booking select multiple days of the week for original booking. A booking that spans every Wednesday of the month as an example. Then, go back to one of the days and try and book a time that starts exactly when the first one ends.
         
        Thanks,
        Carl

        • Hello,
          in previous example I am selected the sequential days, like 07/02/12, 08/02/12, 09/02/12.
          Probably you are mean the selections of some days like this: 14/02/12, 21/02/12, 28/02/12 (only Wed.), so then you are need to have the activated (checked) of this option "Use recurent time" at the general booking settings page.

          If you are still will have a problems, please send the version number, which you are use, the link to the page with booking form, the screenshots of the general booking settings and fields settings page, screenshot of the issue, when you are try to make the reservation to this email info @ onlinebookingcalendar.com

  7. Running Premium Plus version.

    Tooltip display of daily cost is switched on.
    Resource cost is set at 0 as pricing is dependent on Month and duration of booking.
    Cost is defined via 'Cost for selected days' section.

    When making a reservation, tooltip of cost incorrectly shows as 0, however calculation of cost on reservation system is correct.

    • Hello Jon,
      at the mouseover tooltip is possible show the cost, which you are set for the booking resource at the Payment settings page or Rate, which is depend from the season filter. But mouseover tooltip is not show the cost, which is depend from several days selections, which you are configured. Thats whey the cost there is 0.

      So, you can deactivate the mouseover tooltip for showing of the cost and show the cost of the current booking, using the [cost_hint] shortcode at the Settings Fields page
      or
      you can set the cost for your booking resource at the Settings Payment page.

  8. Is there a way to get the calendar to display a weekly view instead of a monthly view?  Would also like it to be wider.

    • Hello Dotty,
      unfortunately, right now the booking calendar is not support the week view yet.
      You can configure to make the calendar wider at the ../booking/css/client.css file.

  9. We're running Premium, Single Site, version 2.9 ... is there a way to create recurring bookings without having to submit lots of times via the form?
    Also, is the upgrade to 3.0 free?

    • Hello,
      right now for the making recurring booking in any ways is required to select all dates in calendar. Its not possible to select only one date and select the other dates automatically. Sorry.
      Yes, that update is free, please send your order number of purchasing the booking calendar to this email info @ onlinebookingcalendar.com, so then you will get that update. Please read more info here.

  10. How can make it so that in the reservation form you can see the check in and check ou boxes?

    • Hello,
      Sorry, but right now the selection of the dates is possible only inside of the inline month view calendar.
      The check in/out fields will be available at the some future updates.