Support Archive (2)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Hi there,

    I'm using  the Premium version of this fantastic plugin and I was wandering if it's possible to set an interval of 30 minutes between booked slots, so that when someone book let's say between 1pm and 2pm, the next available slot starts from 2:30pm. Please can anyone help me with that? I'm not very good at customising PHP, I'd really appreciate any support.

    Thanks in advance,
    Jeff 

    • Hello,
      Automatic settings intervals for the already booked times is not available.
      Its only possible to use the predefined timeslot list, like this
      [select rangetime "10:00 - 12:00" "12:00 - 14:00" "14:00 - 16:00" "16:00 - 18:00" "18:00 - 20:00" ]
      or if you know the duration of the booking (for example its 60 minutes), so then you can use the start time shortcode and duration shortcode (but set for the duration not 60 minutes but 1 hour and 30 minutes - your interval):
      Start time: [select starttime "12:00" "14:00"] Duration: [select durationtime "01:30"]

      • Hi there,

        Thank you for the response, I understand it is not possible with the predefined settings.

        Would you be able to develop the interval function for us, we are willing to pay you for the service.

        Please get in touch using my private email if interested.

        Many thanks,
        Jeff 

        • Sorry, to clarify I've used the predefined timeslot and each duration is different from another. We need an interval of 15 minutes before and after each timeslot has been booked.

          Thanks,
          Jeff 

          • Hello again.
            Unfortunately we can not start personal customizations right now, because we are have too many items for the next update and almost have no free time for that. But I will add this feature to todo list for having it in future updates.
            Thank you for understanding.

    • Hello Ron,
      the problem at your page according showing the booking calendar is that the booking calendar is showing after action "loading" of page. But at your page the reservation page is showing after showing some splash. So action of "loading" page is execute after showing of the splash (and here have to be show the calendar), but you are do not have the booking form in that moment, after this your theme is show the page with booking form, but its seems that the "loading" action is not execute anymore there.
      So please try to integrate the booking form, into the posts or page, where the content of the reservation form is showing immediately without the showing of the splash or some kind of demos.

  3. Hello, the problem on my website is that the booking calendars go off page on the right side:

     https://www1.croatianholidays.eu/vesna/?page_id=49

    The month boxses seems too big and they overlap the side bar.

    Any way to configure the month boxes to be on one page? 

  4. This is probably something really simple - but I have installed the booking plug-in - it works lovely but when activated my slider screen no longer works properly.

    It appears that when hovering over any of the pictures they no longer illuminate and if clicked on they don't enlarge & show - if I deactivate your plug-in all works fine again.

    Please help - hopefully will purchase full version once tried out.

    Thanks     

    • Hello Rob,

      Please send the link to the site with booking form, so then I will check  and try to help you.

            • Hello,
              You are have this JavaScript error:
              Error: jQuery.easing[jQuery.easing.def] is not a function Source: https://bobbinio.co.uk/wp-content/themes/Sabuy/js/jquery.easing.js?ver=1.0 Line: 46
              I think the problem in a loading 2 times the jQuery library, one time using your theme jQuery (its old one), and next time original wordpress one (which is loading after theme js files, which is not really correct).
              Also its seems that this issue is exist not only during the activating of the Booking Calendar, because I am see the same page in both variants.

              • Thanks for your prompt reply - so are you saying this is not a booking plug-in issue? or have you any idea how to remedy it. I am not too good with javascript but quick to pick things up so possibly you can point me in the right direction. Would this be a re-install of wordpress or something simpler? I like your booking plug-in and also have another site being developed currently that I would like to use it with - would probably buy full version once I have corrected the problem. Regards

                • Hello,
                  try to open the header.php file from your actual theme, then comment the calling of the jquery script and try to insert the including of the all other JS files after wordpress call the jquery library.
                  regards.

  5. Hello,

    I have a problem with the translation of emails. I use two languages: Dutch and German. When I approve or decline a booking, the email that goes out to the customer is always in Dutch. I created a German translation file and have, next to the form and the backend, translated the email messages. The translation works for the form and the backend, but not for the emails.

    The backend of WordPress is in Dutch, maybe it has something to do with it? I hope someone can help me solve this problem.

     

    • Hello,
      the reason of that issue is because you are have the backend in Dutch, the email is sending in that language, what locale is active now. So if you are need to send it in other language you are need to change the language of the backend and then make approvement or cancellation.
      We will improve it in future updates by giving selecting the locale from admin panel.

      • Hi! Thank you very much for your reply. I thought it had something to do with it. I use qranslate for translation. When I click on german (qtranslate) in de backend and send an approve email it still sends it in Dutch. I will try setting WordPress to German and test it.

        I'm looking forward to the updates. Thank you! 

    • Please note: the booking plugin translates the email messages on activation and saves them in the wp_options table. Switching language "on the fly" would not change these saved messages.
      My problem was this: I installed the booking plugin when the backend language was en_US. After changing the backend language to nl_NL, the booking plugin backend changed to Dutch, but the emails still were English. After de-activation en activation of the plugin again, the emails were in Dutch.
      It took me about one hour to find this problem...

  6. Hello,
    I have the premium plus version. How do I set up one resource to have a different additional cost per visitor from the other resources.

    ie- I have 5 rooms total and 4 rooms are 4 visitors with each additional visitor being an additional 30/day and the 5th room is 6 visitors with each additional visitor being an additional 30/day. Thank you.

    • Hello,
      You are need to create several booking form fields customizations at the settings fields admin page. You are need to have the seperate booking form fields for the each resource, where you are have different cost for the visitors selection. So after this you can configure the different cost for the visitors selections at the Payment settings page at advanced cost management section. And then you can insert the booking form for the specific booking resource and selected custom booking form into posts or pages.
      Regards.

      • Thanks. I was able to add the different cost for visitors however I'm currently inserting the booking form not into a post or page but using the
         <?php do_action('wpdev_bk_add_form', $bookingtype, $calendar_count);?>
        into a template. How do I link the resource to the correct booking form in this case?

        • Hello,
          Please try to use this code:
          echo do_shortcode("[booking type=".$tl->id." form_type='".$booking_form_name."' nummonths=1]");

          • thanks i got that working. one more issue the resource and form aren't linking to the weekend rates that i set in cost and availability. they are working for the standard form though. thanks again for all the help.

          • please disregard my last question, i got it working. forgot to check the checkbox. thanks agian.

  7. Hi, How can I change the overall height and width of the calendar? And then adjust the sizes of the cells inside? I've found how to change the size of the header, but I cannot seem to find the right settings to get the rest to follow suit.

    I'd like in the end, the whole thing to be maybe 700x400px (landscape and large). If you could point me to the appropriate css selectors that would be grand.

     

    • Hello,
      Please open this file ../booking/css/client.css
      and add to the bottom of the file this code:
      .datepick-inline table.datepick td a { height: 40px!important; line-height: 38px!important; }
      Set there your heights and width of the cells for the calendar. Header you are already changed. You are also need to change the overall width of Booking Calendar by adding and changing this code:
      .datepick-inline { width: 300px !important; }

      • Brilliant, that worked like a charm.

        Can you tell me how to display full days of the week at the top of my calendar; so instead of 'Mo, Tu' etc, I can have 'Monday, Tuesday, Wednesday' and so on.

        Thanks for the quick replies! 

  8. I was wondering if it's possible with the'next month' 'previous month' link on the calendar (the '>>' portion) to edit this to include the name of the next month? So it might read 'March >>' for example?

      • I've had a look at the html produced and you get:
        <span title="Sunday">Su</span>
        as the column header. Can you tell me where the code is for this, as surely I can just edit that to display the same in the span as it does as the title attribute...?

        • Sorry! I posted that in reply there in error!

          But still, my question there is that: Can I get the full day as the title on each column? Thanks. 

          • Hello,
            we are do not recommend todo this, but if you are still need todo this, so please,
            open the ../booking/js/datepick/jquery.datepick.js file,
            find this code
            var dayNamesMin = this._get(inst, 'dayNamesMin');
            and make this modifications (2 times):
            var dayNamesMin = this._get(inst, 'dayNames');

  9. Hi,
    Ive installed booking form in one of my website page, their shown an heading "Booking form", I want to replace this with another heading.
    Kindly guide me how to do this.

    • Hello,
      probably you are insert the booking form into your page, using the booking widget at sidebar. If its right, so then you can change the header above the widget at the settings page of widget at the Appearance > Widgets menu page.

      • No, actually I've put this calendar code in may code
        <?php show_booking_widget_php4(1); ?>

        • Hello,
          unfortunately, inside of this function is not possible to define the title of the widget. So please try to define this title inside of the widget, using the usual way of adding it Appearance > Widget, even if this widget there is not exist, try to add it, configure it and then remove it again. then try to use your function for the showing the widget.

  10. Hi, I have several question in order to purchase the right version of this plugin:

    I need to have a resource where an infinite amount of booking can be done on the same time/day, which version should I use and how can I achieve the infinite amount?
    Are the booking data saved on the local database? Is it possible to write another plugin that interact with it?
    Is it possible to manage past events ? I can't test because I can't create even that happened in 2011 for example.

    Thanks a lot for your time,
    regards.

    • Hello Alex.
      1) Unfortunately, its not possible at the exist versions to make infinite bookings for the times slots. Sorry.
      2) Yes, the booking data is saved locally to your wordpres DB.
      3) You can view the past booking using the Booking Manager plugin, which is work together with booking calendar. You can download it from this page: https://wordpress.org/extend/plugins/booking-manager