Support Archive (2)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  2. Hi, I have a problem when I click on a date on the calendar I have a popup telling me there is a 404 error.

    • Hello,
      please recheck the permissions of the files relative to this info

      Also if you are mean, that this error is appear after you are made the reservation, so please recheck that you are set correct link to the "thank you page" at the General Booking Settings page.

      • I checked the permissions and everything is ok.
        The problem appears when I click on a date and I have a Count Hint where it should give me the price of the date and time of the booking, but it gives me a pop up window with a 404 error. This problem is there on the front and back side of the site.

        • Hmm.. its strange and really seems for the permission issue. Please recheck not only the files but also the folders. Its have to have exact permissions as in previous instruction.

  3. I've recheck the permissions and everything is normal. Everything was working few days ago so it looks really strange.

  4. Hello
     
    Before buying the premium version, I would like to know if there is a way to leave the resource always available, even if there are some reservations made.
    I need it for a restaurant booking system, so obviously we can allow more than 1 client per day/hour
     
    Thanks

    • Hello,
      Sorry, but its not possible at the Premium or Premium Plus versions. If someone is book the specific tie slot for selected date, its become unavailable for the other visitors. At the Booking Calendar Hotel Edition version, is possible to make several reservations per specific FULL date(s) by visitors (not time slots). At this version is possible to set capacity of the booking resource, so date(s) in calendar will be available until number of reservations is less then capacity of the booking resource.But in this version is possible to make reservation only for FULL date, not a time slots (time slots in this version only record data in DB, but not play any logic in reservation).

  5. When I look in the WordPress admin panel by the Bookings and I want to add a new booking there's only one month displayed.
    On the front there are 6 months visible.
    How can I set the visible months for a reservation to 6?
    I'm currently using the free edition just to see if my client will be happy with this.
    MN
     

    • Hello,
      unfortunately at the "Add booking" admin panel is possible to show only one visible month (with scroll possibility).
      Kind regards

  6. Hello! 
    Very nice plugin, good job!
    Let's say I have a post  called "House1" and I insert the booking form and the availability calendar, then I create another post called "House 2" and also I insert the booking form and the availability calendar.
    Normally, that availability calendar should be different for each house/post, now I see the same calendar for each post/house. 
    Is this feature available on this plugin?
    Hope you understand what I'm trying to say. 
    Thanks! 
     

    • Hello,
      these feature is available at the any paid versions of the Booking Calendar. You can create the different booking resources at the Booking > Resources page and then insert the booking form for these booking resources, of course you will have the different availability calendars then.

  7. i have been using the free version for about 1.5 years with no problems at all. my host recently moved me to a new server, and I'm having problems and cannon figure it out. the problem is the captcha. i have double checked all the permissions and they are the same as the old server. but when i activate the captcha for the form, i get a "fatal error" here:

    /wp-content/plugins/booking/js/captcha/captcha.php on line 103

    when this happens and the captcha is active, nothing shows up but this error. if i turn the captcha off, the calendar and form function as normal.

    • Hello.
      Please recheck at your server configuration in error.log file, what exactly error there. So then it's will be more easy to fix that issue. But now it's still seems like a permissions issue.

      • [12-Apr-2012 13:26:31] PHP Fatal error:  Call to undefined function imagettftext() in /home/jeffkova/public_html/windsorphotobooth.com/wp-content/plugins/booking/js/captcha/captcha.php on line 103

        thats what the error log says 

  8. Hello again! 
     
    I want to show booking form and availability calendar, I've added this code in single.php  and what I see is : " Booking resource type is not defined. Its can be, when at the URL is wrong booking hash."

  9. I want to display the booking form and availability calendar somewhere else than inside of a post or a page and I used the <?php do_action('wpdev_bk_add_form', $bookingtype, $calendar_count);?>
     
     

    • Hello,
      please recheck that you are set correct parameters inside of that code, also please recheck that no any calendar with the same booking type ID in the same visible page.
      So please try to use this code firstly:
      <?php do_action(‘wpdev_bk_add_form’, 1, 1);?>

      • I've tried to put this code: 

        <?php do_action(‘wpdev_bk_add_form’,1,1);?>

        and now it's not showing anything.

        I don't have any other calendar visible on the page.
        Any suggestions?
        Thanks! 

        • Did you use it inside of the php file of your theme ? Or you are insert it just in the content of the post or page using the wordpress post/page editor ?

          If the last, so then its will not work. You are need to open some file from the theme for the edited, (for example page.php) and insert it in to the correct place of file. If you are did this and its still do not work, please send the link to that page and screenshot of what modifications and where you are did it to this email info @ onlinebookingcalendar.com

            • Hello.
              I was replied to the your email, but the email is returned with the error.
              anyhow, here is reply:
              "Hello, you are use some special theme.
              this link https://toibz.com/ibz/bora-bora-beach-club/ is open not the single.php file.
              You can test it by typing some "text" and check if this text will show up there.
              So please find the specific file of your theme, and then insert there, that shortcode."

              • I've tried to put  a paragraph there and it's showing it. 
                So that seems to be the correct file.
                It's strange because if I  add it from the wordpress dashboard it works perfect, so I think is not a jquery conflict or something like this.  

                • Try to add not this code, inside of that file:

                  <?php do_action(‘wpdev_bk_add_form’,1,1);?>

                  but this one (its the same as you are insert the booking shortcode):

                  <?php echo do_shortcode("[booking nummonths='1' type='1'); ?>

                  Also please recheck  that your theme, is do not use any cache mechanism, or plugin which is make caching.

                  • I think the shortcode you gave me  it's wrong  because I receive this: 

                    Parse error                    : syntax error, unexpected T_STRING in /home/toibza/public_html/ibz/wp-content/themes/wpnavigator/single.php on line 133  

                    • Hello,
                      there was one mistake with " symbol.
                      Here is correct one:
                      <?php echo do_shortcode("[booking nummonths='1' type='1']"); ?>

  10. HelloI have problems with the submit button on the form, as in the file client.css not findthe code for the button is the higherlink: https://www.reservascanablaya.com.ar/?page_id=5could you help me? thank you very much

      • This message is not from the Booking Calendar but from your actual theme. so please contact the developer of your theme about that.

        • Thanks for your reply
          I have problems with the submit button on the form, as in the file client.css not find the code for the button is the higher

          link: https://www.reservascanablaya.com.ar/?page_id=5  

          could you help me? thank you very much

    • Hello,
      if you want to change the style of the submit button, so then you can make something like this:
      Please open this file: ../booking/css/client.css and add to the bottom of this file this code:
      .booking_form_div input[type=button] { background:#444; border:1px solid; }