Support Archive (2)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Hello,

    I test free version of your plugin.
     
    The mails sent by the booking form and table reservations are not translated correctly.
    The texts are not retrieved from the file 'wpdev-booking-fr_FR.po'.
    Then they are taken into account for others translations.
     
    Also the translation for the French version has many errors.

    Thank you in advance for your response,

    Thierry 

    • Hello,
      what type of emails is not get the correct translation ?
      at this month will be released new version update, which will have already fixed several relative issues.
      Also we are have changed the interface at the admin side (its mean that there will exist new words and sentences), so most of the translation(s) will be partially translated, so we will need to make new translations.
      Kind regards.

      •  
        Reporting to Booking Calendar 3.0, free version, for WordPress.
         
        Note that [bookingtype] is ignored in this version.
         
        Below are the sentences that are not correctly translated.
         
        1) Mail to the website admin (email title)
        find in wpdev-booking-class.php:
        add_bk_option( 'booking_email_reservation_subject',__('New reservation', 'wpdev-booking'));
        Incorrect result in the mail:
        la nouvelle réservation
        Correct result for the mail:
        Nouvelle réservation
         
        2) Mail to the website admin (email body)
        find in wpdev-booking-class.php:
        add_bk_option( 'booking_email_reservation_content',htmlspecialchars(sprintf(__('You need to approve new reservation %s for: %s Person detail information:%s Currently new booking is waiting for approval. Please visit the moderation panel%sThank you, %s', 'wpdev-booking'),'[bookingtype]','[dates]<br/><br/>','<br/> [content]<br/><br/>',' [moderatelink]<br/><br/>',$blg_title.'<br/>[siteurl]')));
        Incorrect result in the mail:
        Vous avez besoin d'approuver la nouvelle réservation pour: [dates]
        informations détaillées: [content]
        Actuellement une nouvelle réservation est en attente d'approbation. S'il vous plaît visitez le panneau de modération ici
        (ici =[moderatelink])
        Je vous remercie, ($blg_title)
        Correct result for the mail:
        Vous avez besoin d'approuver une nouvelle réservation pour la période suivante : [dates]
        Informations détaillées : [content]
        Actuellement une nouvelle réservation est en attente d'approbation. Veuillez vous connecter sur le panneau d'administration pour la valider. (panneau d'administration=[moderatelink])
        Merci, ($blg_title).
         
        3) Mail to the customer for approval (email title)
        find in wpdev-booking-class.php:
        add_bk_option( 'booking_email_approval_subject',__('Your reservation has been approved', 'wpdev-booking'));
        Incorrect result in the mail:
        Votre réservation a été approuvé
        Correct result for the mail:
        Votre réservation a été approuvée
         
        4) Mail to the customer for approval (email body)
        find in wpdev-booking-class.php:
        add_bk_option( 'booking_email_approval_content',htmlspecialchars(sprintf(__('Your reservation %s for: %s has been approved.%sThank you, %s', 'wpdev-booking'),'[bookingtype]','[dates]','<br/><br/>[content]<br/><br/>',$blg_title.'<br/>[siteurl]')));
        Incorrect result in the mail:
        Votre réservation pour: [dates]a été approuvé.
        (empty)[content]
        mercie, ($blg_title)
        Correct result for the mail:
        Votre réservation pour la période suivante a été approuvée : [dates]
        Informations détaillées : [content]
        Merci, ($blg_title).
         
        5) Mail to the customer for refusal of booking (email title) - Only this sentence is correct
        find in wpdev-booking-class.php:
        add_bk_option( 'booking_email_deny_subject',__('Your reservation has been declined', 'wpdev-booking'));
        Incorrect result in the mail:
        Votre réservation a été refusée
        Correct result for the mail:
        Votre réservation a été refusée
         
        6) Mail to the customer for refusal of booking (email body)
        find in wpdev-booking-class.php:
        add_bk_option( 'booking_email_deny_content',htmlspecialchars(sprintf(__('Your reservation %s for: %s has been  canceled. %sThank you, %s', 'wpdev-booking'),'[bookingtype]','[dates]','<br/><br/>[denyreason]<br/><br/>[content]<br/><br/>',$blg_title.'<br/>[siteurl]')));
        Incorrect result in the mail:
        Votre réservation pour: [dates] a été annulé.
        [denyreason]
        [content]
        mercie, ($blg_title)
        Correct result for the mail:
        Votre réservation pour la période suivante : [dates] a été refusée.
        [denyreason]
        [content]
        Merci, ($blg_title).
         
        example for [denyreason]: 
        validated sentence in the text area of the dashboard: Message d'annulation
        incorrect sentence in the mail : Message d\'annulation
         
        Rating:
        The translated sentences in the acquirable 'wpdev-booking-fr_FR.po' are ignored.
         
         
        OTHER TRANSLATION:
         
        For all other translations from English into French (only in this sense, for a very good translation), I can do them properly. Why? I master the subject of this plugin.
         
        Obviously, I can not correctly translate the versions that I could use.
         
        Note that I integrate this plugin for a friend who does not have much financial means.
         
        If it is possible to have this plugin for free in an evolved version, I will mention your plugin on the site of my friend. I will post an article on my blog French to recommend your plugin.
         
        Current Website of my friend: https://lejardindeprunelle.fr/ (with joomla)
        Future Website of my friend: https://wp.lejardindeprunelle.fr/ (with wordpress)(URL provisional)
        My current blog: https://www.travailler-a-la-maison.fr/
        My future blog (in preparation): https://www.succes-web.com/ (currently redirected)
        My eMail: thiery.fosse(at)gmail.com
         

        • Hello.
          Thank you for your description.
          It's will be useful, when the new version will be released (later in this month).

  2. I'm trying to create a parent resource and I keep getting error notices.  How do I create a parent resource?

    Is there no where, where you have a description on how to set up the calendars.  Some of the language in settings is hard for me to understand and my first language is English so is it IT language?? A video of set up would be helpful, as I can't seem to even begin.  I had no problems with the free version.

    thanks

  3. BTW : the error notice looks like this:
    Error during adding new booking resource into DB[F:/wpdev-pro.php|L:678|V:9.Hotel.SingleSite.3.0|DB:Table jonstott_is0.wp_bookingtypes doesnt exist] Error during adding new booking resource into DB[F:/wpdev-pro.php|L:678|V:9.Hotel.SingleSite.3.0|DB:Table jonstott_is0.wp_bookingtypes doesnt exist] 

  4. Hi there,
    searched the facts and FAQs but can't find this topic. I would like to define that after submission of the booking request a goal in google is tracked. As you do not load a new page but display this message on the same page - how do I track conversions in google analytics or do keyword conversion tracking with your software. Would like to buy it but only if this is possible as otherwise I will only create a blackbox on my own site - not so great 😉
    I there a way to do this?
    Cheers
    Hassan 

    • Hello,
      you can send the redirection to the some "thank you page", after reservation is done and not showing the "thank you message" after reservation. You can configure it at the General Booking Settings page.

      • Thank you so much for your respond.
        I actually wanted to move the booking calendar to the left because my background color is a box. And right now the booking calendar is kind of over the edge (on the right). Please help...
         
        Thanks a lot 🙂

        • Hello,

          you can make this customization inside of the client.css file, but you are need to be familiar with CSS.

          • Yes.
            Please tell me what line that I have to change it?
            I don't know exactly where to put in the code in the client.css page?
             
            thanks.
             

            • Hello,

              please send the link to the page with booking form.

              • Hi
                Could you pls just tell me where to change the code to reduce the size of the booking calendar when I go into client.css file?
                Best,
                 

                • Its require to change in the several places.

                  Please recheck  the code relative to this class  .widget_wpdev_booking

                  You can make the similar code customization.

  6. Hi, thanks for the great plugin.

    I have the hotel version and have set-up 2 resources - each have one bed.
    I have set them up with one resource being the parent. I have then set-up one booking form that has one calendar, where you can select two visitors.

    When you use the form and select the 1 or 2 visitors, the form will update the price. The form will accept a booking for two visitors and share them between the two resources. The problem is that the calendar is not updating when selecting two visitors. If a period is booked by 1 visitor, it shows all the time as available which is correct. But if you select two visitors from the form, it still shows all the time available - when there is only 1 resource available for the duration.

    Is there a way to configure the system this so that the calendar will update to show availability as the number of visitors is adjusted?

    Thank for the help.

    Nick 

    • Hello.
      You are need to open the General Booking Settings page and make selected this option "Visitor apply to capacity" and after select second radio button sub selection, and save the settings. 

      At the Booking > Settings > Fields page at top form you are need to make the configuration of Vositors selections like this:

      Visitors: [select visitors "1" "2"]

  7. Hi, I have a WordPress website I'm trying to build and use your booking calendar to book appointments. Just trying it out and the booking calendar won't appear, just your booking form. I saw in the FAQ that it might be a javascript error and there are javascript errors occuring, but they are stemming from your plugin - basically saying that "
    "jWPDev is not defined". Not sure how I can resolve this error so that I can get the booking calendar to appear when the error is coming from your plugin. What should I do?? I need to be able to see the calendar, not just the booking form. Thanks!

    • Hello,
      please send the link to the page with booking form, so then I will check and try to help you.
      Kind regards.

        • Hello.
          The reason of that issue of not loading the JavaScript files at the head of your theme.
          Please check the header.php file from your actual theme.
          This file have to have this code:

          <?php wp_head(); ?>

          before this:

          </head>

          Its standard rule for the themes.

          • You are the best! I had two // in the middle of that wp_head tag... and did not realize. Thank you SO much!

  8. HI
    How to change or customize the word "thank you", (my company name) at the bottom of the email page when I reply back to my customer about booking?
     
    Thanks.

    • Hello,
      its possible at the paid versions of the Booking Calendar.
      you can configure it at the Booking > Settings > Emails page

  9. How can I insert a different booking with different fields on a separate page?
    Can you please send me the code to paste in the page as I didn't manage to make the calendar icon show up!
     
     

    • Hello.
      Structure of the booking shortcode:
      [booking type=35 form_type='standard' nummonths=2]
      where parameters:
      "35" - ID of booking resource,
      "standard" - the exact name of custom booking shortcode (or "standard" if you are use the default booking form),
      "2" - number of visible months in calendar.

  10. How can I configure a specific resource to SKIP the Payment page, having the same behaviour for when the price is ZERO!

    I would like to have some resources where, after the user submits the booking form, it shows the message that the reservation is being processed.
    Then, we can always send payment request from the Booking Manager...

    • Hello.
      Right now the showing of the "Thank you" message/page, instead of payment form, after visitor made the booking, is possible in 2 situations, only:
      - when the cost of the booking is = 0
      - when all payment systems (at the Settings Payment page) are disabled.