Support Archive (2)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Is there a way to disable the ToolTip price (with javascript), only for some specific resource ?

  2. Hello Friend! I'm working hard on a project and is difficult to put it all in Brazilian Portuguese language. How can I translate the timetable for the Brazilian Portuguese? Thanks in advance.

    • Hello.
      The time format you are need to configure inside of the settings of plugin.
      At the general booking settings page at time format section. According configure the timeslots in the settings fields page, you are need to use the time in 24 hour format.

  3. Would like to display calendar months next to each other
    I've increased the width of the dateline code recommended but June still displays below May rather than next to it.
    Also is there a way to move the legend to the top and have the box and label next to each other. It makes little sense from a usability perspective displaying this below the calendars.
    Thanks. Mischa

  4. Hi, Can you have a look at my site https://harbourview-on-larrakeyah.com as I am trying to get the booking calendar to center in the right column. Any ideas?

  5. Hi - I really like your plugin, but I have one small complaint... why is there no from - to selection in Date possible or if I am in a Calendar I choice the begin date and then end date and it selects all dates in between... I always have to select each date separate... Why is that...?

    Thanks 

    • Hello.
      At the Business Small and high versions are possible to set the range days selections using 2 mouse clicks at the General Booking Settigns page. It's mean that visitors are require only select the check in and check out dates, all middle dates will be selected automatically. Please test it at live demos to be sure, how it's works.

  6. Hi there do you offer a non wordpress version of this?

    Many thanks. 

    • Hello.
      Right now the booking calendar is available only for wordpress platform.
      For the other systems the booking calendar is not available yet.

  7. Hello,

    I'm using the Hotel version (not v4.0 yet) and I have a tricky question about Advanced Cost Customization when using both daily and hourly prices.

    Our current resources Cost default are based on price per day (the global setting at the "Cost and Availability" page).

    However, on some resources we need hourly costs so, we use a different booking form with fields "starttime" and "durationtime" fields.

    Then, the "price per day" actually becomes the price per hour and in the Advanced Cost Customization, we set additional % for durations (1h = 100%; 2h = 200%; ...)

    So far, so good! 😉

    The problem is, with this approach we can't configure the "Costs for Selected Days" options on these resources... We would like to be able to configure a discount for the hourly rate, for a specific resource, for example, each 4h gives a specific discount.

    Is that possible ?

     

    • Hello Rui,
      You are need to set the discounts at the Booking > Settings > Payment page at the Advanced cost management section for the each "time duration" or "time slot" selections, some thing like this:

      1h = 100%
      2h = 200%
      3h = 300%
      4h = 370%
      5h = 450%
      ....

      • Yes, but that will apply to ALL resources... I need to be able to apply this to specific resources...

        It would be great to be able to set "Advanced Cost Management" for each resource like the "Cost for Selected Days" feature 😉 

        • Hello.

          In this case, you are need to configure the several custom booking forms at the Booking > Settings > Fields page and then for the each form  configure the additional costs. Of course you are need to reinsert the booking shortcodes into  the posts, where you will specific specific  resource and specific booking form.

  8. Getting this error. I have tried to do all the steps that i have seen on your site and when i tried to google the problem.
    Running the newest update of both Booking Calender and WordPress..
     
    Error during inserting into BD
    [F:/wpdev-booking-ajax.php|L:387|V:4.0|DB:Unknown column modification_date in field list]

     
    Please help me!

      • I have tried that many times. Also i have tried to uinstall the plugin and then do it all over again.

        • Is that do not fix your issue ?
          From what version did you made update ?
          Thank you.

          • I downloaded the newest version available last week and it didnt work. Then i updated to 4.0 and it was still the same problem.

            • Hello,
              Did you have the problem at the admin panel, during activation of plugin ?
              Can you send the link to the page with booking form ?
              Also can you send the screenshot of the structure of your wp_booking table from your DB, using for example phpMyAdmin, for rechecking correct structure of DB, to this email info @ wpbookingcalendar.com
              Thank you.

  9. Hi, I am trying to add the search form to a template file?
    The shortcodes are not working if I use the 'echo do_shortcode['']'

    Is there anyway I can drop this form anwhere on my site.
    Thanks in advance

    • Hello,
      for the insertion of the booking search form using the PHP, please use this code:
      <?php echo do_shortcode("[bookingsearch]"); ?>

      • This now brings up the form which is great. Once submit has been clicked, nothing happens. Can this be directed to a results page?

        • I have a feeling this is about BootStrap JavaScripts as I have this checked. None of my other javascript seems to work without this checked.

            • Ah, ok. That is a little disappointing. I really need to find a way to produce a set of results of available bookings from the home page. Do you have any suggestions how I could achieve that?

              I've added a screens shot of the home page I need to get working.

              https://img.skitch.com/20120602-tbtd8r9ugd5c3yw5ebcufjk6cs.jpg

              If this is still not possible, am I able to make the form myself and send a query to an apartments page where the booking system might be able pick the values up?

              • Hello.
                Unfortunately, in the current version is not possible to have the seat form at one page and search results at the other page. We will add this feature in the todo list for having it in next update of plugin, but right now it's not possible. All requests right now is working as Ajax requests, so it's also not possible to have some own custom form. Sorry.

    • Hello,
      Its seems, that you are reactivated the version 3.0. If you want to use the version 4.0, please activate it and then contact us for rechecking the reason of that issue, so then we will try to help you.