Support Archive (2)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Does the booking system allow block bookings rather than select individual days?

    • Hello,
      I am not really understand the question, but if you are mean possibility to use multiple or single days selection in the calendar, so then you can activate it at the General Booking Settings page.

      And of course, all booked dates become unavailable in calendar, after some visitor is made this booking(s).

  3. Is it possible to create a custom Booking Edit page (using PHP template instead of [bookingedit] shortcode) pointing to a page similar to the original POST where the booking was made... 

    The idea was for the user to edit the booking in the same or similar page than the original.

    For that, we would have to get access to the ResourceID or, even better, the original PostID where the booking was made.

     

  4. Hi,

    i'm looking to buy the business medium version.
    I have 1 question, is there a possibility to alter the mail functionality (with php)?

    for example, i want a selection list where the user kan select 4 farmers.
    When they select farmer 1 (to visit his farm) i want to send a mail to both the booking admin (default) AND the farmer.

    Is this possible with some coding?
     

    • Hello.
      The source code is not encrypted. So it's possible, if you are familiar with PHP coding. But please note, we will not guaranteed correct work of the plugin and support it, if you will modify the source.
      Regards.

      • where does all the "email sending" take place?
        I searched trough the free version and found some code in:
        lib/wpdev-booking-ajax.php
                 // Send to the Admin also
                            $mail_recipient =  htmlspecialchars_decode( get_bk_option( 'booking_email_reservation_adress') );
                            $is_email_modification_send_copy_to_admin = get_bk_option( 'booking_is_email_modification_send_copy_to_admin' );
                            if ( $is_email_modification_send_copy_to_admin == 'On')
                                if ( ( strpos($mail_recipient,'@blank.com') === false ) && ( strpos($mail_body_to_send,'admin@blank.com') === false ) )
                                    if ($is_send_emeils != 0 )
                                        @wp_mail($mail_recipient, $mail_subject, $mail_body_to_send, $mail_headers);

        if i'm right i can just add another  "@wp_mail" line in which i put the info for the farmer. Am I correct?

        • Hello.
          Yes, right. Just, add the other line in correct way, I mean you are need to use some thing like this:
          if ($is_send_emeils != 0 ) { @wp_mail($mail_recipient, $mail_subject, $mail_body_to_send, $mail_headers); @wp_mail( 'email@server.com' , $mail_subject, $mail_body_to_send, $mail_headers); }

          • is there any way to check the content?
            I can't see the content of --> var_dump(@mail_body_to_send);
            how can i filter for a selected value (ie. farmer)

            thx 

            • Hello,

              Please note, you can show the debug info using this function debuge( 'Some variable or text  here' );

              But please note, usually, the emails sending using the ajax requests, so thats why you will not see the debug info by usual opening the page.

              Also, please note we are do not support such custom modifications of the plugin, what  is done by users.

  5. Hello,
     
    I want to try the booking calendar multiuser demo, but when i log in it says:

    "You do not have permissions for this page.
    Your account is not active, please contact administrator."
    How can I access to the full features of this version?

    • Hello.
      Sorry, for that. This issue in the demo iste is fixed, now. Please test the demo again.

  6. When I make a reservation it blocks out a day. I want to have unlimited reservations for a day. How do I fix this?

    • Hello.
      In the Business Large  and MultiUser version, you can create the booking resources with specific capacity, its mean that its possible to make several reservations per same FULL (not timeslot) selected date in  same calendar, in other words, the dates will be available until number of reservations is less then capacity of the booking resource. Please read more detail here: https://wpbookingcalendar.com/faq/capacity-concept/

      • I do not need a capacity on a specific day just the ability to allow unlimited reservations everyday.

        • Hello.
          Please check, your email ,there was sent the reply according this issue.

  7. Hello,

    Just updated the free Plugin to the latest version and it is no longer working properly!

    The Booking calendar no longer shows up in the sidebar widget.

    Also it no longer lets you change pending bookings to approved bookings.

    Is it possible to go back to the previous version of the plugin, which worked perfectly well?

    Many thanks,

    David 

    • Hello,
      please clear the browser cache and then try to test it again.
      If its not help, please try to check for the any JavaScript errors and fix it. If you will have a problems with that, please send the link to the page with booking form, where you are have an issue and we will try to help.
      If you are still want to rollback to version 3.0, you can make it from here.

      • I'm using multi-user 4.0 and i'm having the same problem, in the previous version 3 it works perfectly fine the booking search in the sidebar widget.  I can't make it work and I need help.

        Thank You 

        • Hello,

          probably you are use in the previous 3.0 version some PHP code for the running this shortcode.

          So please use this code for the insertion of the search form directly

          <?php echo do_shortcode("[bookingsearch]"); ?>

          But its mean that the widget have to be able to execute the PHP code.
          Kind regards.

  8. I just installed wpbooking calendar (small business version) and it completely destroys the layout of my site when it's activated. When I deactivate it, my site is back to normal. I'm using a theme called ifeature, and it does it on both wordpress 3.3 and 3.4. When I installed the free version to test it (before I bought this) it worked just fine. Any ideas?

    • Hello,
      try to clear the browser cache after activation of plugin. If its not help, please try to check for the any javascript errors and try to fix them, if they are exist.
      If you will have difficulties with solution, please activate the plugin and send the link to the page, where this issue is exist.
      Thank you.

      • I don't see any javascript errors that would cause this problem. I am very disappointed with this system. If I pay for something I expect it to work. It's one thing if it's free. Please go to https://www.vacayontheave.com and tell me what I need to do to fix this. I'm building this site for a client and it needs to be completed immediately. When your plugin is activated, it messes up my layout. Also, sidebar widget doesn't work.
        Thanks

  9. Hi,

    I just bought the business small version of booking calendar and installed it on my site. However, when I click on the booking icon on a page I don't see a popup form or insert the shortcode. I was able to insert the shortcode [booking] manually. Please let me know how I can fix the booking button on pages.

    Thanks 

    • Hello.
      Probably you are in HTML content edit mode, please turn to the visual view mode your edit toolbar and recheck if the booking button will appear there. If you are still will have an issue, please recheck your page for any Java script errors or some plugins, which are override the edit toolbar. Then try to fix or deactivate those plugins. Then test it again.
      Regards.

  10. Hi, When i try to send the reservation, i got this error in firebug console:

    Missing instance data for this datepicker.

    The option that i select when i insert the form in the post/page was:

    Show: Only booking form and then the date for the specific day
     
    Tks for your help

      • Thanks for your reply but this is not what is happening, let me explain better:
        suppose you just need a reservation for a specific day (Saturday 09/12/2012), so in the booking calendar insert button, I choose the option: only booking form and then I insert the desired date.
        But when I click on send, I get this error:

        uncaught exception: Missing data for this datepicker instance
        ction ... (a, b) {var c = b [0], e = b [1], g; f.isFunction (c)? i [a] (function () {g = c.apply (this , ar ...
        see here