Support Archive (2)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

    • Hello, most of the your links are set there as localhost, so I am do not see most of your site.
      Please make corrections of your configuration of site from localhost to arcadasbrincadeiras.mine.nu/wordpress/.
      Please reply to me after that and I will help you.

  2. Is there a way to make full days unavailable on a day-by-day basis? If we were to go out of town for a week, is there a way to block off those days without having to book each available appointment slot ourselves?

    • Hello Charles,
      this functionality is exist at the Booking Calendar Hotel Edition version.

  3. Is it possible to enforce booking of minimum one week and, for example, Sat to Sat or Fri to Fri?
    If not, could it be hacked by using verification for the from/to dates?
    This feature is very valuable.

    Thanks!

    • Yes its possible, using Booking Calendar Premium or Hotel Edition version. You can configure this feature at the General Booking Settings page at the "range days selection" section.

  4. I bought the pro hotel version. why are users getting that New reservation email even before the pay? I want them to get that email after the pay with paypal.

    Please help.
    thanks
    Navin

    • Hello Navin,
      you can deactivate sending of Email to "Person" after new reservation is done by this person. Please look up to the checkbox at the right side, nearly this email template configuration. According sending of email to person, after system is received confirmation from Paypal about payment, we will add this feature at some future udates.
      Thank you.

  5. Hello
    I'm rapidly developing a site for a company that is offerring tours for booking. I am using the booking calendar 2.3 and the domain is http://www.foxandsquirrel.com
    I need to be able to allow more than one booking at a specific time e.g.

    Tour 1 @ 10am
    Maximum number of bookings 6

    The problem is once a reservation is made nobody else can make a booking thats not how I want it to work. Is it possible to do this with the Hotel Edition?

    Basically we have about 6 tours and they run once a day on certain days we need to be able to allow more than one booking for each tour per day until the maximum capacity is reached....

    do you have any suggestions?

    • Hello,
      Booking Calendar Hotel Edition is have posibility to make several
      bookings at the same time. At this versions you can set maximum
      capacity per day, which will not depends from time. It's mean that
      visitors can make several bookings per day at the same time.

      Please test live demo of hotel edition version.
      Here is the link to demo site https://hotel.onlinebookingcalendar.com/wp-admin/

  6. Hi

    Is there a way to "force" the customer to book hours after hours (so there will be no "blank" hours
    Many thanks

    • Hello,
      you can use selection of range times (shortcode [selection rangetime]) instead of fields for time entering. So then time can be booked "hours after hours".

  7. Hi thar!
    I am very anxious to buy your booking calendar for WordPress, although I am in need of knowing if there is any way to decrease the size of the actual calendar widget. My sidebar is 270px and when I try with the free version of Booking Calendar, my sidebar gets screwed up ( pardon my french). I guess It would take less of my valuable coding time (ha!) to make the calendar fit my sidebar, instead of the other way around.

      • well, it's currently in testing phase : site is LINK - sidebar is visible in Kontakt page.

        [hide the site if you can moderate this post please 🙂 ]

        • And is it possible to show say 3 different calendars at the same page? for instance a page with overview off all available apartments?

        • Hello Kreegah,
          you have inside of your actual theme CSS configured for sidebar as a
          .widget div {
          background:url("images/transparent/widget-bg.png") repeat-y scroll 0 0 transparent;
          display:inline-block;
          padding:0 10px 10px;
          width:250px;
          }

          Line: 421
          .widget div {
          background:url("images/widget-bg.gif") repeat-y scroll 0 0 transparent;
          display:inline-block;
          padding:0 10px 10px;
          width:250px;
          }

          this CSS is appy not only to the top of your window but to the ALL inside divs, which are inside of main DIV, thats why you have broken look of widget.

          I can suggest that you need to use something like this :first-child at the your CSS. So it will be .widget div:first-child and .widget div:first-child

          • Thanks, I will look into it. And when I am satisfied you got yourself a Book. Cal. Pro. -customer

            • You are wellcome. If you still will have some problems, please reply to my email I will help. Thanks.

  8. Hi, I already have a site up and running, renting out to appartments. And I would like to use your booking calendar. The site is not made in wordpress though, will it be impossible for me to use your calendar? Or can it be achieved somehow?

    • Hello,
      Right now Booking Calendar is support WordPress only. So if you will transfear your site WordPress platform it's will work then.

  9. Hi,

    I'm looking at your plug-in and am very excited. Especially about the Hotel (Beta) Version!!! I do have one question that I don't see an answer too. When I created a drop down menu for "start Time" is there a way to limit each start time to one customer.

    So for example we have one booking for Aug 15th at 9am already booked so the next person creating a booking cannot select 9am from the drop down menu for Aug 15th.

    Thanks again!

    • Hello,
      If you use range time select box (start and end time) so then if some one is reserve a time range next person will see in this select box this option is disabled. So he can not select this time again.
      Also you need to uncheck multiple days selection feature at the settings menu, to have only one day selection. I am also suggest that you will set capacity per booking resource to 1.

  10. How do I get the Calendars to show side by side instead of up and down?
    and
    The text that shows on top of each calendar is too small, how do I make it bigger?

    Thanks,
    Al

    • According text at header you need to make modification at the skin
      .datepick-header {
      background:none repeat scroll 0 0 #999C9A;
      border-bottom:1px solid #C4C4C4;
      color:#FFFFFF;
      font-size:13px;
      }

      according arrows (change monthes)
      you need to edit here

      .datepick-next a, .datepick-prev a {
      font-size:17px;
      padding:5px;
      }

      Acording showing calendar side by side, its depends from the actual theme and need to look up to the specific site.