Support Archive (2)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

    • You can chnage colors of calendar by changing skin of calendar at the general settings menu.
      If you want to have your personal colors, so then you need to edit skins (CSS files)

  2. I've got a problem with the translation of the email-text: I tried to translate directly in the plugin-code but nothing happens. I tried to translate in the *.po-files but nothing happens - all texts are still in english.

    Could anybody help my?

    (I use the free version)

    • Hello, can you describe at which language you want to make translation? And send to my email your translation. I will try to help. Thank you.

  3. Dear Sirs,
    Thank you for your great plugin ! Just purchased the pro version. I added new fields on the form, text areas and check boxes, they do work well but the confirmation emails only take in consideration some of them. This are my fields:

    [calendar]

    First Name (required):
    [text* name]

    Last Name (required):
    [text* secondname]

    Email (required):
    [email* email]

    Country
    [country* country]
    Phone: [
    text phone]

    Number of Guests:
    [select visitors "1" "2" "3" "4" "5" "6"]

    Childrens under 12 years old:
    [select childrens "0" "1" "2"]

    Time of arrival
    [time* time]

    Special Requirements:
    [checkbox airfare "Find me airfare"]

    [checkbox carrental "Find me a discounted car rental"]

    Comments:
    [textarea details]

    [submit "Send"]

    What do i need to do here:
    You need to approve new reservation [bookingtype] for: [dates] Person detail information: [content], [time], [childrens], [airfare], [carrental] Currently new booking is waiting for approval. Please visit the moderation panel [moderatelink]Thank you, JETLIFE[siteurl]

    To receive all the data ?

    Thank you

    • Hello Emidio,
      You need to make customization at the same settings page, where you made customization of form fields, the second form at the bottom of page.
      this customization will get information according booking and inside of emails you can show this information just using one shortcode [content].

      So you do not need to use these shortcodes [time], [childrens], [airfare], [carrental] inside of email.
      Hope its clear now.

  4. Hi There,
    I am looking at buying a version of this- But I have a few questions. First to set the scene- this is to allow bookings for a service rather than a resource and needs to be done in 30 minute blocks. Is this possible?
    Also, does the product allow access to eway or similar CC processor- so that the clients dont leave the site to pay via paypal etc? If not how hard would it be to pass info over to wp-ecommerce with eway gateway.

    Cheers
    Dan

    • Hello Dan,
      You can use range-time selections shortcode for time selections inside of booking form (Exmaple: [select rangetime "10:00 - 10:30" "10:30 - 11:00" "11:00 - 11:30" "11:30 - 12:00" "12:00 - 12:30" ] ) Its available at the Premium version.
      According Payment, sorry but at current version is support only standard payment metod from Paypal site. Eway and wp-ecommerce is not support yet, so this sollution will require additional code customization.

      • Sorry mate one more question before I buy, in the permim version- with the times you have selected do you see free timeslots- or do you just choose and hope for the best?

        Sorry I just cant see an example of how this would work anywhere on the site.

        Thanks

        • Didnt really make my self clear there- what I am really after is a day view so a user can see a timeslot that is free on a given day and book it.

          Cheers
          Dan

          • Use this shortcode [select rangetime "10:00 - 12:00" "12:00 - 14:00" "14:00 - 16:00" "16:00 - 18:00" "18:00 - 20:00" ] inside of form fields customization page.

        • Its support at the Booking Calendar Premium.
          You need to use range time selection shortcode, so then all booked times will be disabled at the dropdown list.
          Example: [select rangetime "10:00 - 12:00" "12:00 - 14:00" "14:00 - 16:00" "16:00 - 18:00" "18:00 - 20:00" ]

          • Yes I have played with that, but you still only see a monthly view- is there a way to get a day view? such as here: LINK ? Sorry to be a pain

            • Hello Dan,
              Sorry, right now day view mode is not support yet.
              Its will be available at some future versions update.

  5. Can you please take a look at this page: https://www.photobooth.utah-wedding.com/rental/ and tell me where in the CSS files I can control the width of the calendar and align correctly the request form. I have been searching and sifting through it all morning and can't seem to find the right code. I am considering upgrading to the premium version if I can get this working - thanks!!

    • Hello Jessica,

      please open file https://www.photobooth.utah-wedding.com/wp-content/themes/wordpress-brown/style.css
      from your actual theme at the line: 288
      this code:
      .entry span { color:#686868; float:left; font-size:11px; width:300px; }
      is make broken look of calendar.

      So please remove the lines :
      width:300px; float:left;

      or make more detail declaration of .entry span some thing like .entry span.MYSPANCLASS, where MYSPANCLASS is the class of elements, where it have to apply.

      If you will have any other qustions, please reply to me.

      • Thank you SO MUCH for the quick response. You fixed it.

        I think this plugin is a perfect solution for many of us out there looking for booking and reservations needs.

        Thanks again!

  6. Hello,
    As a small media company we're putting together an ecotourism-oriented web site where a variety of providers will come to offer their services for online booking. My question is whether your plugin supports BuddyPress and if it can host a different set of different providers, including reservations in hotels, transportation, car rental, travel insurance, clubs and restaurants.
    Please, let me know if I can get the free version as a tryout so we can play around with it a little before moving up to the pro version.
    Thanks a ton,
    Fred

    • Hello Fred,
      Booking calendar is support WordPress 3.0 MU functionality. Because of budypress is based on WorsPress MU, it can support plugin. But it's not tested inside of BudyPress. Do I am not sure on 100%. You can download free version from WordPress directory and test it. Thank you.

  7. What payment gateways besides Paypal does the Pro plugin support? Specifically looking for Linkpoint. Thanks.

    • Hello Swcomm,
      right now Booking Calendar Premium, Premium Plus and Hotel Edition are support Paypal and Sage payment systems.
      Linkpoint is not supported yet, sorry.

  8. Hi,

    I am giving this product consideration for a hotel website. The hotel also takes bookings from bookings.com so we would have 2 booking data repositories. Would there be a way I could get the hotel to book out dates in my system when they've received a booking from booking.com (I obviously cant integrate my system into booking.com).

    For example, could the hotel update the database by just making a booking on my system without them proceeding to the checkout / entering a 100% discount.... or could I give them access to a page which contains some calendar admin functionality?

    Many thanks, Scott

    • Hello Scott,

      you can set permissions at the admin panel for "Booking" and "Add booking" for Hotel WordPress user(s) (they have not to be an adminitrators) to have posibility to enter to these pages.
      Also You can set Administrator permisions to the Settings page, so they do not enter to this page. You can test it using free version from WordPress directory before purchase.
      If you mean something else, please describe it more detail.

  9. Is there any way to use Authorize.net checkout with your system? Maybe a simple modification?

    • Also, if I purchase the Premium Plus Booking Calendar, does it include Booking Manager?

      • Right now Booking Manager is seperate plugin. You can download free version of this plugin from WordPress directory.

    • Authorize . net is not supported yet. You can include this system manually if you are familiar with PHP.

        • Hello Tim,
          Sorry right now, I can not say about time, because we are finishing new version of Hotel Edition and one new version now. After this all other tasks will be in process.

  10. I am trying to add an event in the add/view booking section. However, whenever I add all the necessary information the fields provided the event I created, it does not show up on the main registration page. Also, the new event that I create does not show up in the current events section. Any suggestions?

    • Hello Miranda,

      Can you describe it more detail ?

      In general events (bookings for specific number of peoples at specific dates) are avalbale only at the Booking Calendar Hotel Edition version,

      here you need to set up season filter (dates, when you want that this events is occur. then you need to assign this season filter to your booking resource (as available/unavailable days), so you will have only required days available. Then you need to set capacity of booking resource at the resource settings page, its will set maximum available (seats or other items) for the day.

      Also you can customize form fields for booking form at the form fields customization settings page.