Support Archive (2)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Hi,
    Thanks for a great plugin. Is it possible to divert visitors to a different page rather than the default ajax confirmation once a booking has been placed (on the public page)? I've customised the form page which works great until it gets submitted then the html gets re-ordered by the javascript.

    Thanks...

    • Hello Andrew,
      I will add this feature to my todo list. Thanks.

  2. does the standard online calendar work on a blog that someone already has on wordpress?

    • Hello Kristin,
      Yes, Booking Calendar is a plugin for WordPress.

      • For me, if I select a whole year, this plugin makes the calendars like 3000px wide. it's an inline style. is there a way i can remove this?

        • Hello Morgan,
          Its require CSS customization.
          Please send link to your page to my email, I will help you.

  5. Hello, I have the Premium plugin and would like to make a booking resource type drop down list available in the booking form. I see where I can assign different costs to the booking resources, but how can I let my customer select which one they want to use? Thank you.

    • Hello Devarah,
      Usually when you use more than one booking resources at one page, so you can insert several booking resources shortcodes to this page and then you will see several booking forms.
      If you want to see only one selected (using selectbox) booking form at the page so then you need to make some trick.
      You need to have at the top of page some select box with JavaScript Code, which will make visible selected booking form, all other booking forms have to be invisible. Something like this (I am write it without checking inside of browser, so recheck it):

      <select name="active_booking_form" onchange="document.getElementById(this.value).style.display='block';" > <option value="book1">Booking form 1</option> <option value="book2">Booking form 2</option> <option value="book3">Booking form 3</option> </select> <div style="display:none;" id="book1">[booking type=1]</div> <div style="display:none;" id="book2">[booking type=2]</div> <div style="display:none;" id="book3">[booking type=3]</div>

    • Yes, it's possible using CSS customization at the skin CSS file.

      • Exactly witch block of code in witch CSS file adjusts the width.

        • Please open the file .../booking/css/client.css
          at line 30
          and add to the end of this section, after font-size:13px;
          this code:
          width:120px !important;

          the width can be other, of course.

  7. hey, i have wordpress 3.0.1 and i bought the " Premium Pooking Calendar " and i use a WP-Template from "Studiopress".
    on my side it come´s only this:
    Warning: imagepng() [function.imagepng]: Unable to open '/www/htdocs/w00d1e27/wp-content/plugins/booking.premium.2.5/js/captcha/tmp/1500408974.png' for writing: Permission denied in /www/htdocs/w00d1e27/wp-content/plugins/booking.premium.2.5/js/captcha/captcha.php on line 120

    Warning: fopen(/www/htdocs/w00d1e27/wp-content/plugins/booking.premium.2.5/js/captcha/tmp/1500408974.php) [function.fopen]: failed to open stream: Permission denied in /www/htdocs/w00d1e27/wp-content/plugins/booking.premium.2.5/js/captcha/captcha.php on line 127

    what can i do, please explain in light english, because i came from germany,
    thank you

    • Hello Quintino,
      you need to set write permission to the folder /www/htdocs/w00d1e27/wp-content/plugins/booking.premium.2.5/js/captcha/tmp/
      for server, because captcha images can not created at that folder.

    • thank you for answer, but i give this: www/htdocs/w00d1e27/wp-content/plugins/booking.premium.2.5/js/captcha/tmp/ the permission 755, and it still not work, have you another idee, thanks

      • Ok, try to check that your server have active GD library and do not have some restrictions for this library
        ( if you odo not familar with your server, please contact your administrator according it ).

      • Try also delete all files from folder captcha/tmp/ except index.php
        and set permision to folder captcha/tmp/ as 777 and then test it

        • hey, the folder captcha/tmp/ i set 10x to 777, and know it works fine, thank you

  8. Hello we are interested to buy premium plus for single website. It is possible to upgrade later to multi license and pay only the difference?

    thanks!

    • Hello Deart,
      Sorry, but upgrade from single site usage to multi site usage versions is not possible.
      Possible only inside of single (or multi) site usage version to higher verison

    • Hello Deart,
      Sorry, but upgrade from single site usage to multi site usage versions I'd not possible. Possible only inside of single (or multi) site usage version to higher verison

  9. I want to purchase the pro edition but I want to clear something up first. It says it can be used in one webpage, can I use it in one webpage multiple times?

    Thanksu

    • Hello,
      Yes it's possible to use it at one page multiple times, if you will use each time diferent booking resources (types) for each booking form or calendar.

      • I think my question wasent very clear. Can I use the calender (pro) on one domain as many times as I want? Multiple pages within one domain.
        Thanks

  10. How do you center the sidebar widgit, now it's aligned left. What file must I edit and around what line