Support Archive (2)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Hi,

    I am using the Premium version and would like to add an automatic 1/2 hour buffer between bookings.

    Is this possible?

    Thanks.

    • Hello Dan,
      Automatic settings buffer, right now is not possible, you can only manually set predefined time rnages.
      Please check help info at the right side of form fields customization page.
      thank you.

  2. I would like to show the cost for each day on the calendar, also when i set the demo up to show cost on hover it did not work.

    • Hello Ben,
      sowing cost of each day inside of calendar is at our todo list.
      According showing cost on hover over day, its required that option for showing tooltip with cost at settings page was checked and specific day have cost higher than 0.

  3. Hi, I have some questions:
    1. I can not translate the legend below the public calendar (some buttons are translated, others not. if I edit the file. po the strings are translated. Could be a bug around the gettext?)
    2. I need that when a user makes a mousse over in a partially booked schedule, it shows the hours available (not occupied).
    3. I would require the booking form does not show the hours they are occupied. (just the availables ones)

    Thanks and regards,
    Albert Ariza

    • 1) I will recheck it and fix for next update.
      2) I will add it to my todo list to have it at future updates.
      3) If you use time range selections, and have one day selection activated
      so then at the select box with time ranges all booked time ranges is
      DISABLED, so visitor can not select them after selection of day inside

  4. Just wondering if it's possible to show a name and time in the calendar somehow for the days that are booked?
    Obviously the calendar would have to be larger, which is fine... but we need a page that displays at a glance not only which resources are booked on what days, but who has booked them and what times (in the calendar squares for the days).
    It's premium version, the latest version. Thanks a lot for your help!

    • Hello Andrew,
      right now this functionality is not exist yet, this functionality is require additional cutomization.
      Please reply by email according any other info.

  5. I've read the FAQ stating "Why calendar is not show, but booking form is visible ?". I've installed the error console and it gives me a $ is not a function error for my actual template I am using but no errors for the booking page. https://www.skyfallmedia.com/site/booking Can you give me any further assistance. I like this and want it to work and may need to purchase the pro version. Thank you.

    • Hello Tiffany,
      your actual theme is generate several JS errors, basically all of them is belong to the jQuery.
      Try to use standard jQuery from WordPRess installations not version from your actual theme.
      Also at the Page, which you are sent to me there are no booking form at all, Its seems that you are not insert it into this page. But untill you will not fix those Javascript errors calendar will not show up.
      thank you.

  6. This looks like a great plugin, and I will be using it for a client project.

    I have a couple questions I was hoping you could answer, it would really help me out. But I will be using this plugin either way.

    Is it possible to not have any eCommerce functionality? My client only wants their clients to book their event, and not have to pay online. They will pay in person by check.

    Is it possible to allow customers to adjust their contract after booking, but ONLY to certain fields? Or can you make 2 separate forms - one for booking the event, and one for revising things. My client wants customers to be able to book an event, not be able to go back in and change number of people, etc. BUT to be able to go back in and add on additionals.

    Thanks!
    - Geoff

    • Hello Geoff,
      1) Yes its possible to disable payment features, just set cost to 0 or disable Paypal or Sage payment system.
      2) Right now is only possible to send link to customers for page with booking form, which will have all fields for editing. I will try to add this feature from your description at some future updates.

      • Thank you. I am going to purchase the plugin now. It looks fantastic, but the one thing I'm trying to achieve is to be able to control which fields the customer can edit and which they can not, when they receive the booking form link. But thanks for the response and if you could possibly add this functionality, that would be great. But for now, we will use the "Notes" section as the place where the admin can put details about their order, like number of people, and then if the customer edits the number of people, we'll see the discrepancy.
        Thanks,
        Geoff

        • Ok, this feature is at todo list. So it will be available at some future updates. Thank you.

  7. Hello, I just recently purchased the booking pro and I'm trying to implement this for an airline. Do you think this plugin is well suited enough to work as an airline booking system? And I have a few questions below.

    1. Can I set a calendar just for outward flights and then set another one just for inbound flights.

    2. For presentation purposes, can I have a select box for the dates and then an icon beside it, which on click will bring out the calendar, and I can close it away once I've selected my dates.

    3. As an alternative to my item 2 above can I have all the form elements filled out, then when I click next, it then takes me to the calendars?

    4. In the backend where it says approve or pending, the fields are ID, Info, Dates, Actions. Can I customise these filelds to include my own data like Name, Phone Number, Inbound dates, Outbound dates, etc.

    Thanks.

    • Hello Damola,
      I am not sure that BC Pro is perfect solution for airalines.
      1) One booking form possible to have only one booking calendar inside at Professional version, its only possible to have some additioal customize fields inside of forms, but not calendars.
      2) Sorry right now this feature is not yet suppoerted, its will support at some future updates.
      3) Its will requre additional customization inside of form fields customization page, where you need store all fields inside of one DIV and caldnar inside of other DIV, which will not visible, then you need to add JavaScript, which will make visible other div with calendar, when you press some button or make some othe actions.
      4) Yes its possible, you can make it at the form fields customization page.

      • Thank you very much. Please how can I get to the form fileds customization page. Cheers.

        • You need go to the WordPress admin panel, then select "Booking settings" subpage and then select TAB menu "Fields"

  8. i installed the plugin in the wrong place. so ive reinstalled wordpress all to the correct directories i wish to use, now i can't install the plugin. If i try a manual install i get Error 500 - Internal server error when i try to activate it? any help please

    • Hello,
      Try firstly deactivate plugin then delete it.
      After this, upload plugin to the right place and press Activate link and wait untill message show up that plugin is activated successfully. You have to have debug mode off. If you are still will have problems, please send to my email error.log from your server. To check where is a problem.
      Thank you.

  9. Hello
    Im using standard edition and wondering if theres a way to display event on the calendar and allow people to book for those events ?

    thanks
    Ryan

    • Hello Ryan,
      events functionality right now is available only at the Booking Calendar Hotel Edition version. Please test it at live demo
      At this version you can set unavailable and available (events) days. And set capacity - number, how many visitors, can make reservations for those available day(s).
      Thank you.

  10. Hello

    does anyone know if I can simply display an event with ability to click on calendar and get event info in the standard edition.

    thanks
    Ryan

    • Hello Ryan, events functionality right now is available only at the Booking Calendar Hotel Edition version. Please test it at live demo At this version you can set unavailable and available (events) days. And set capacity - number, how many visitors, can make reservations for those available day(s).