Support Archive (2)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Hey - I am trying to apply a class to a div that the booking calendar sits in. This class applies custom jQuery scrollbars using JScrollPane.

    It won't display the booking calendar at all, and it says "Booking calendar for this booking resource are already at the page"

    Any reason why this cannot be applied? This is a huge issue, as the entire site is already built this way, and I don't understand what this message means or why it is coming up ??

    Thanks,
    Geoff Matheson

    • I resolved this by removing some javascript that you had set for "$return_form" - now it works as intended. I hope this isn't going to screw up any of the inner workings.

      • Please sent to my email, what exactly you are removed and where, to recheck if its screw up enything or not.
        Thsnk you.

    • Hello Geoff,
      the message "Booking calendar for this booking resource are already at the page" is mean
      that the your actual page (can be at the page and at the side bar or only at the content of page) you try to show 2 booking forms (or calendars) for the same booking resource. Its not possible.
      At one page can be show only 1 booking form (calendar) for the same booking resource.

      Its possible to show several booking forms at the same page but for different booking resources.

  2. Hey - Sorry for all the comments today. I have another question - is there a way to make the start and end time NOT 24 hour? My client will want their customer to be able to put in 7pm - 9pm , ya know? I've tried to fiddle with the date formats, but it never changes on the booking form.

    - Geoff

    • You can chnage time format at the "General booking settings" menu
      at the bottom of page find "Time Format:" option and change it to show "am/pm" .

  3. I want to use the premium version for a client who wants users to book services for timeslots 2-4, 5-7, etc. Timeslot availablility need to be preset and then user needs to be able to pay using secure gatewat other than PayPal. Is this possible?

    • Hello,
      You can use timedlots selections inside of selectbox for timerange selections at Premium and higher versions. Please check help info about this at the right side of form fields customization settings page.
      According payment, right now Premium and higher versions support Paypal and Sage payments systems only.

  4. Hi! I would like to know if is there a place where all client data es displayed in the admin panel?
    Thanks!

      • Thanks, I found the Booking Manager Pro, it does what I need! And I have another question, is it possible to require a payment of 50% instead of the total payment to book a room?

        • The most easy way can be next:
          I can suggest that you can set at the pyment page the some cost for booking resource (which in real life is only 50% from original) and then write at the content of post or page, that its only 50% from cost.

          • Is there a way to do this where the prices are still 100% of the value but you can adjust the value being sent to PayPal to be only 50%? thanks

            • Hello it's possible todo at Premium Plus and Hotel edition versions, where you can set at the advances cost
              Managent section the cost of whole booking as 50% if some select box option is selected ( this selectbox can have one option and an be invisible). But it's sill will show the 50% cost nearly Pay buttons.

  5. How do I get the multiple booking types in booking widget ? I was able to get something like a drop down menu from the code you've provided but it doesn't show the name of booking types.
    For ref: https://texomafishak.com/
    Thanks

    • Hello Prakash,
      Using standard booking widget for sidebar is possible to show only one booking form or calendar. But as you already suggest is possible to use special shortcodes or code to show additional booking form or booking calendars. All information is at FAQ section.
      You are mentioned this item https://onlinebookingcalendar.com/faq/#faq-selection-by-selectbox according showing specific booking form by selection of some item from select box. If you look at that example you can see how to show name of booking resource, at that example it showing by this code $tl->title
      Please check it.

      • Thanks Admin
        But I have Version 9.Professional.2.7 edition and I beleive I should be able to do this. Do I need to substitute the value of $tl->title to something else? Is so what do I need to put in there..?? I have booking type id 1 and 5 that I need to show in the widget. Should change the calendar as per the selection. Let me know If I'm asking too much. Thanks
        Happy Holidays..

        • Hello,
          Please send to my email, exactly code, which you are use to show the bookimg forms, so I will check and help you.
          But ingeneral if you will use the code from FAQ example without modification it have to work correctly.

          Thank you.

  6. Hi,
    We run a clinic. We need the plugin to allow bookings for half hourly, quarterly or whatever time is needed to see a client. Clients should be able to book into any clinic they need from any site we own.
    Question is would we be able to configure variable time slots and operate a particular activity calendar from different sites (meaning same database or linked databases.)

    • Hello Joezz,
      The times functionality is exist at the Premium and Premium Plus versions. If you need to use it at several sites you must to purchase multisite versions. But these multiple sites will have each own databases, it's will not be single DB.

      • Hi admin, thank you for your response. Just to be sure, these are the questions I have
        Our Clinical services:
        This is to explain what we want to do.
        1. Each clinical service has to have a separate calendar within the Booking System Plugin. Is this possible?
        2. Each service may have its own landing page, and in other cases a separate site but linked to booking system centrally. These different pages, have to be linked to the booking system; although each service will have a separate calendar. Is this OK?

        • Hello Joez,
          1) if you want to use plugin at several sites, please use multi site usage version.
          2) if you want to use plugin at several sites, but need one central DB ( it's mean one configuration) so then its not supported yet. Sorry.

  7. Hi, this booking system looks great. Just one question at the moment- if the user doesn't have a paypal account, do they always have to signup, or is there a way that they could just use they're card without creating a Paypal account?

    Thanks

    • Booking Calendar Premium and higher version support Paypal
      Standard integration (not paypal pro) , it's mean that if visitors do not have paypal account they have to create it. The form of registration are at the same page at Paypal page, so its simple.

  8. Hello,

    I emailed this question, but maybe i will get a faster response here. We have the hotel edition.

    How do we edit the page after the calendar is submitted. I currently have PayPal set up but want to add more information on this page and cannot find where to edit it.

    Thanks,

    Nick

    • Hello Nick,

      If you want to edit a booking info from admin panel, you need to click at the booking admin page at the edit button at right side of your booking.
      If you want that your visitors can make own booking editing so then you need to create a page with this shortcode [bookingedit] and save a link to this page at the general booking settings page at field of URL for booking edit. Then you need to store inside of email template the shortcode link for booking edit.

  9. Hi, I really like the premium plus edition, but have two questions about it.
    1. How would I block off a day without having to go from the client side and reserve (block) the appointments that day if I needed a day off for a meeting or something as we are a service company?

    2. How would we stop one of our competitors from turning all of our appointments to pending, which would in effect make the booking calendar useless? We don't want to accept the payment thru paypal as a deposit since we will have a payment gateway setup sepertately.
    Thanks

    • Hello Aaron,
      1). You can use season filter and then set unavailable days at your version. So you need to create some season filer, and then set this day(s) as unavailable at the Setting Cost and Availability settings page.
      Or
      if you need simple block some one day, you can go to the admin "add booking" menu and press auto fill button and after this select your days and press Ok button.

      2) Firstly you need to set CAPTCHA to your booking form. Also at the version 2.7 is already exist feature for Automatic expiration/cancellation of booking, when bookings aren’t being confirmed by admin within a certain timeframe and not paid by visitor (auto cancellation process start to work, when some visitor check availability, in other words open a page with booking form. So its not require then CRON functionality). This settings can be set at the Settings payment page.

  10. Hi
    I am interested in the plugin for a charter boat.

    Boat is available for 1 hour, day charter, overnight or multiple days with each option different cost.

    If this possible implement with the plugin?

    Thanks
    Simon

    • Hello Simon,
      Please check Booking Calendar Premium Plus version. The features from your description is available there. You can test live demo of it.