Support Archive (2)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. I want to get it but there in the comparative table, says "Multple Resources" in the Premium Plus but it´s no showing up, just for Hotel Edition? I´m confused?

    • Hello.
      If you are mean posibility to have several booking resources, so then it's exist at eny paid versions.
      If you are mean this feature "Multiple booking at the same day" (Day will be availbale untill all items (rooms, seats…) are not reserved.) so then this feature is exist only at Hotel Edition and MultiUser version. This feature is working at se calendar. Please test live demos of each versions to be sure in functionality.

      If you are mean something other, please describe it more detail.

      Thank you.

  2. having javascript errors when installing on a fresh install of WordPress 3.1, have linked in Jquery but get this; "jWPDev is not defined", when I define this var a get a bunch of other errors. help please

    • Hello,

      Please send link to your site for checking it. jWPDev it's variable for safe getting to the jQuery functions, which is defined like this jWPDev = jQuery.noConflicts(); so if you redefined this variable the errors will show up. Please send link to your page for checking.
      Thank you.

  3. We are using Hotel Edition. How do I embed the PayPal button? I've added [ bookingedit ] , I've got my setting all set in Payments, I've done many a test booking, and sent myself the payment request. But that only seems to take me to a booking edit page. Where the heck do I pay? How do I go from booking to payment?
    Is there a way to automatically redirect the user to the paypal page to pay for a booking without me having to send them an email to confirm?

    • I looked through Email settings and was hoping that maybe I missed a shortcode (e.g. [ bookingpayment ] ) but alas, no such luck.

    • Hello,
      For getting payment link at the emails and direct these links to the Paypal form you need to do next steps:
      1) create page with this short code [bookingedit] inside of content.
      2) save link to that page at the General booking settings page at field URL for booking edit
      3) use this link [visitorbookingpayurl] at the email template: payment request for payment.

  4. Hello again,

    How do I indicate Peak Rate days on the calendars that the customer sees? Thanks.

    • You can use [cost_hint] at the settings of booking form for checking actual cost.

      • I don't want to show the cost of the day.
        I want to indicate, using css, that a day is a filtered or peak rate day.

          • I understand, thank you for your quick responses.

            Is there some way that something like that can be implemented?

            • I will add it todo list to have it at future updates, but right now it's not available.

  5. Could you explain how 'Priority' works for Resources. Thanks!

    • Its will make priority of reservation (block) for each of "child" booking resources, if visitors make reservation at same date.
      Its feature is available only at Hotel Edition version.

  6. Hello,
    The website I'm trying to integrate the Premium version into is a vacation rental site. Users will book for usually for 3 days to a week and often times up to a month, but it varies from guest to guest. When I test the booking form each day needs to be clicked individually to register in the reservation. I'd like for guests to be able to click a check in date and then a checkout date only to register the proper dates for the reservation. Is that possible, am I missing something?
    Thanks

    • I figured it out, my answer was in the Ideas section. Thanks!!

      • Good to know. You just need to use range days selections at the general booking settings menu.

  7. Hello again, I have another question. I have inserted just the calendar onto a page and I was wondering if it's possible to include the legend at the bottom of the calendar which shows the colors for Available and booked, etc.?

    • Hello, right now no. Its require customization of source for such type of view.

  8. hi;
    i have two problems with your plugin. Firstly, when my client fills the booking form, the price appears just below the calendar but the form is too long and i want the total price to be shown again before the send button. I made a "paste and copy"in the form but it hasn´t worked.
    The cost for payment: [cost_hint]

    [cost_corrections]
    The text is shown but not the corrections in the price.
    The second problem i have is this: I want the total cost to be shown but i want my client to pay only a booking price not the total cost,to wit, a fixed booking price to be paid by pay pal.
    Bye!

    • Hello Anxo,
      please email to me the link to you page with booking form, also screenshot of settings page of form fields customization and picture how you want that booking form will look like.

  9. So I'm using wp latest version 3.0.4 and I cant get calendar too show up.
    All I get is the copyright text and the form that comes next.
    I'm using the code that is in the FAQ section for puting the booking form outside a post, also I've uninstalled all my plugins to see if there was an inconsistency with any of them.
    I have latest jquery version, I have no idea what could be wrong.
    Please help!
    Thanks

  10. Hello,
    This is the page with your calendar - https://www.2bhabosthouse.com/?page_id=196. I am using Atahualpa 3.5.3. Please excuse the inexperience. I do not know why my gmail account e-mail is showing in the e-mail field. I wish it to be empty, or to show the website e-mail - which is [HIDED-EMAIL]. Thank you.

    • Hello Kate,
      the email field is filled by your email adress only for you, when you are logged in to your admin wordpress panel.
      If you want to deactivate this feature, you can uncheck field "Auto fill fields:" at the General Booking Settings page.