Support Archive (2)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Looking to buy this plug in for a B&B website I am making for a client however it seems to all be in USD not Pounds Sterling. Is it an option somewhere to change the currency (only found paypal & sage options.

    Thanks

    • You can change currency at the Booking > Settings > Payment page at Paypal and Sage payments sections.

  2. hi,is it possible to add multiple properties and allow users to book at multiple locations?

    • Hello Ajet,
      Multiple properties (booking resources) are support at the paid versions of booking calendar.
      Multiple locations, are depends from how you want to integrate this functionality. Its possible to have select box for selecion of location (which you can define), but its will not have some aditional functionality, just saving this data.
      So please test live demo.

      • I need a select box so that user can select one of the properties and book a room in it.The booking has to appear in the admin under that property.
        And also does it support other currencies,like indian rupee.

        • You need to check this sollution for selection of Booking resources.
          Right now at Premium and higher versions of booking Calendar are support currencies, which are support by Paypal and Sage payments systems. Right now indian rupee is not supported by these sytems, so this currency not supported.

  3. If I buy a single site version, can I simply upgrade to a multi site version if I like the plugin? Also can I upgrade from Professional to Premium by paying an extra cost or do I have to pay the full amount for the upgrade?

    Thanks in advance.

    • Hello Danny,
      Its not possible to make upgrade from single site usage version to multi site usage version. But it's possible to make upgrade to higher versions (for example: from Professional to Premium, the cost of upgrade is little higher then difference in cost) inside of single site usage versions or multi site usage versions line, but not from single to multi site.

  4. I have a problem. IE7 displays the wrong calendar. It stretches over the entire screen, it seems that the calendar widht of 3000 px. Who can help?

  6. I am using the free version on WP 3.0... The confirmation email sent contains a typo! I see that access to modify the confirmation emails only comes with the upper pricing structures, but either I must have had access to it at one point to create this misspelling, or the plugin is somehow doing it on its own. I can't find where to modify that part of the confirmation.

    • Hello Angie, I am do not really u derstand what you are mean by typo inside of email. Can you resend that email to my email with comments about it? At the paid versions of Booking Calendar you can make customization of email temapltes at this page Booking > Settings > Emails.

  7. I have installed the free version. However if I insert the tag [ booking nummonths=3] to a page, it gives the line "Booking calendar for this booking resource are already at the page" and fades away.

    If I replace it with [ bookingcalender numonths=3] it gives me the availability calander without the form to make a reservation.
    What am I doing wrong?

    • Hello Anton,
      At the first situation you are already have visible booking calendar of same booking resource at the page, that's why second one is hide. At one page is possible to have only one visible calendar of same type.
      [ bookingcalendar] shortcode is code for showing only calendar without form. [ booking] shortcode is code for showing booking calendar with form

      • Thanks for the quick reply.
        But when I only use the code [booking] I do not see any calendar. So I do have zero calendars on the screen.
        The HTML code of the page is (and nothing else):
        [booking nummonths=3]

        It still gives me the line "Booking calendar for this booking resource are already at the page”. But there is no calendar on the page at all.

        • You need to use also this parameter in shortcode type=1, where 1 - its ID of Booking Resource.
          Please send to me the link to oyur site, if you will still have this issue.
          Thank you.

            • Please open the file lib/wpdev-booking-class.php
              find this lines:
              document.getElementById("'.$my_random_id.'").innerHTML = "'.__('Booking calendar for this booking resource are already at the page','wpdev-booking').'"; jWPDev("#'.$my_random_id.'").fadeOut(5000); return;
              and comment it, for having like this:
              // document.getElementById("'.$my_random_id.'").innerHTML = "'.__('Booking calendar for this booking resource are already at the page','wpdev-booking').'"; // jWPDev("#'.$my_random_id.'").fadeOut(5000); // return;

              • Thanks again. It indeed works now !

                Is this a final solution, or is there still something strange going on?
                When you look at the array visible_booking_id_on_page, its size is 2. Both fields filled with booking_form_div1

                • I am checked with firebug and here at page is strange situation, like it's loaded twice that's why the size is become 2, but it have not. Its look like some other plugin or theme reload the script part. So please leave that solution, which was proposed.

  8. I'm using the premium edition. I have the following scenario. Customers can book for a full day, or 1/2 day in the morning, or 1/2 day in the afternoon. If someone books for a full day then no other bookings should be accepted for that day. If someone books a morning then someone else should be able to book an afternoon. If someone books a morning and someone else books an afternoon on the same day then I don't want to accept any more bookings for that day. The problem I'm having is when a morning and afternoon booking are made on the same day, they show up as partial day bookings and additional bookings are still accepted.

    • Hello Angelo,
      which version number of your version ?

      the problem I’m having is when a morning and afternoon booking are made on the same day, they show up as partial day bookings and additional bookings are still accepted.

      At the version 2.8 this issue ahve to be solved. So please reply to my email with your version number and detils about your version and order. I will send update to you then.

      • I'm using version 9.Premium.2.7. I purchased on {CUTTED} order #{CUTTED}.

        • Hello Angelo, I am sent link for updates to your emails from billing form, but its seems that some problem with your email. Please reply directly to my email info@onlinebookingcalendar.com about this update from exist email. thank you.

  9. Hi does this plug in support different currencies like Australian dollars?

    • Hello Mark,
      yes its upport it. You can cheange it at the Booking > Settings > Payment page at Paypal and Sage sections.

  10. Hello,

    Is it possible to enter the names for the visitors (with birtdate)?
    Is it possible to have an begin and end date for a room? (for example one type of room that has to be booked for a week)

    Kind regards,
    Robrecht

    • Hello Ronrecht,
      At the paid versions you can make
      Customizations of booking form, so you can add additional text fields.
      Right now selection of dates are possible only at inline calendar at booking form. Also at Premium and higher versions you can activate and use range days selections inside of calendar. Please test it at live demos.