Support Archive (2)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. I am trying to set up the edit booking (for visitors). I have followed the instrcutions, and in the confirmation email a url is present but it is not highlighted as a link. When i cut and paste this into the site, it simply goes to the first page on the site. When I go to the page where I have inserted the {bookingedit} it reads "you do not set any parameters for booking site. I am missing something????????

    • Can you send screenshots of your settings (efit contdnt page with efit shortcode, general booking setyings page and email templates) to the email ?
      Also use the [ instead of { at shortcodes.
      According link, just use this one construction <a href="[visitorbookingediturl]" >edit link</a>

  2. I'm getting this error and it won't activate:

    Fatal error: Call to undefined function has_post_thumbnail() in /home6/thepeaka/public_html/casadeolas/wp-content/plugins/booking.hotel.2.8/include/wpdev-hotel.php on line 731

    Please get back to me ASAP. I need this working by this weekend. https://casa-de-olas.com

    • Hello
      It's strange, because at 2.9.0 and later versions of WordPress at wp-includes/post-thumbnail-template.php file it's function is exist at line number 20.

      Anyhow please open the file booking/include/wpdev-hotel.php at line 730 and change line from

      if ( $post_id &&

      to

      if ( $post_id && function_exists('has_post_thumbnail') &&

      P.S. Next update will have fixed this issue.

  3. https://casa-de-olas.com - theme - CoffeeBreak by Woothemes.

    When activating it gave this fatal error:

    Fatal error: Call to undefined function has_post_thumbnail() in /home6/thepeaka/public_html/casadeolas/wp-content/plugins/booking.hotel.2.8/include/wpdev-hotel.php on line 731

    Please get back ASAP. I need this fixed this weekend.

    • Please open the file booking/include/wpdev-hotel.php at line 730 and change line from

      if ( $post_id &&

      to

      if ( $post_id && function_exists('has_post_thumbnail') &&

  4. INR Currency is not listed in choose payment currency option. How can it be added?

    • Hello Rashmi,
      Right now at the Booking > Settings > Payment page at the Paypal and Sage sections are listing all currencies, which are supported by those systems. If those systems start support some new currency so then we will add it also.

  5. Is there currently any way to set the default booking form used by a resource? I'd like to have a specific room always use a particular booking form--especially on the admin side, as currently it always uses the standard form.

    • Hello Kevin,
      sorry, right now this feature is not supported yet. But its interesting feature and we will add it to todo list to have it at some future updates.

  6. Hi
    I have the paid version 9.Premium.Plus.2.8.
    I installed the booking calendar but the design in the page is damaged.
    All the fields are somewehre so the text which supposed to be above fields.
    The text is beside the calendar. so nothing fits.
    Is this a CSS thing? Where can I fixe this. So that everithing will fit perfect into my site?

    • Hello,
      Yes it's CSS issue. You can make some corrections at this file booking/CSS/client.css or if you have difficulties sp then please send link of your site to email and I will help.

  7. On the premium version can I make which dates I'm not available?

    • If you are mean possibility to set some days unavailable (like holidays or etc) so then this possibility is available at the Premium Plus and Hotel Edition versions.

  8. can the payment on a booking be a donation instead of a fixed amount? via paypal?

  9. We operate guided tours with up to 12 people per tour. Will either the premium plus or hotel version allow separate parties to book the same tour? Also, can the calendar be set up to book a 4 day tour? Thank you.

    • Hello SteveK,
      The posibility to book several times per same day is possible at the Hotel Edition version. But at this version the reservations are possible for full day, its mean that you will be need to create 4 other different booking resources for other 4 day tours.
      So at Hotel Edition version you can set capacity of the booking resource, so the day will be available untill number of resrvations is less than capacity (12).

      • And if 1 family member books for 5 people, does he have to make five bookings?

        • Yes, its will book 5 booking resources (booking slots in term of Booking calendar its name - child objects), so for that day still will be available 7 resrvations.
          But for using this feature you are need to activate "Visitors number apply to capacity" feature.

  10. Dear Admin,

    I'm interesting with your booking calendar, my client website having multiple hotel owner, and each owner need to add their multiple hotel room availability for booking by theme self.

    Is that possible for each owner to post a hotel with multiple room type and set the availability?

    Which version should I have for this website?

    • Hello,
      Please check live demo of MultUser version. At this version is possible to have separate admin booking panel and settings configurations for each of your hotel owners, also they will be able to add rooms, costs and so on.