Support Archive (2)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. I need to set up a house rental . One house lets say $100 per day + $150 cleaning fee .
    Which version can do this ?? adding Cleaning fee .
    thanks

    • Hello Adani,
      this functionality is exist at the Premium Plus and Hotel Edition versions.
      You can set at these versions cost per day as 100 for your booking resource(s).
      Then you need to create at the Booking > Settings > Fields page new (required) checkbox: Cleaning fee: [checkbox* cleaning ""]
      After at the Booking > Settings > Payment page at the advanced cost managment section set additional cost for the option "cleaning" as 150

  2. Hello,
    One more question ... how can I make a research with the search form in a specific category ? I organise my ressources in different categories (hotel, bed and breakfast, charming places etc ...) I would like to add to the search form the criteria "My choice" with a dropdown list with all categories. Thank you a lot ...

    • Hello Corinne,
      right now is possible only entering the categories inside of text field, using this shortcode [search_category] at search form. Sorry.
      I am also add posibility to have this field not only as text field but as a selectbox with prefefined values in next updates.

  3. I need to select a date and time and search all the available resources for that time slot. How can I do it?, which version should I purchase.

    Many thanks in advance

    • Hello Franz,
      The posibility to book for specific date and time is available at the Premium and Premium Plus versions.
      But its not possible to have search form for availability at these versions (its not possible to search availability for time, at any version right now, yet).
      So its only possible to insert several booking forms with availability calendars and time selection into your page(s) for visitors checking this availability.
      Please check it at live demos of these versions.

  4. Hello,
    Is it possible to make unlimited bookings for one activity in stead of only 1?
    If I have to change something the source code, is no problem...

    Thanks!

    • Hello Gerard. Sorry this feature is not supported.
      You can only set specific number of resrvation per day at the Hotel Edition version by setting capacity of the booking resource.

  5. I'm using this plugin more for a online scheduler (appointments for a carpet cleaning business). I have resources as techs (ie: Jesse and Jim) Jesse only can do two jobs a day (9am, 2pm) and Jim does 3 (9am, 12, and 3pm) which the times are all filters with start-end time. My problem is trying to accomplish a form for Jesse and a form for Jim because they have two different time schedules in a day.

    this is pretty much my code right now

    [code]

    [calendar]
    Select Time (required): [select rangetime "09:00-10:00" "12:00-13:00" "14:00-15:00" "15:00-16:00"]
    Continue to step 2

    Back to step 1
    First Name (required): [text* name]

    Last Name (required): [text* secondname]

    Address (required): [text* address]

    City (required): [text* city]

    Zip Code (required): [text* postcode]

    Email (required): [email* email]

    Phone (required): [text* phone]

    Details: [textarea details]

    Sign up for our Newsletter: [checkbox newsletter default:on ""]

    [submit "Send"]

    [/code]

    • Hello Jesse,
      you need to upgrade to he Premium Plus version, which is support several booking forms support.
      So you will be able to customize 2 booking forms, each for Jesse and Jim.
      You can find upgrade link at the Booking > Settings page atthe right side.

    • i also have two more quick questions

      1) can reservations emails be accessed by Ipad (3G) and approved? (might be a question i ask wordpress not you)
      2) Our techs take time off (vacation,sick,death haha) is there anyway to make certain dates unavailable "on the fly" to keep from getting booked?

      • Hello again,
        1) Yes, but its will be usual HTML page, not the special iPad or Iphone customized page.
        2) At the Premium Plus (and Hotel Edition) version(s) is exist Season filter functionality, where you can define some dates, which are depend from seson. Then you can set these season filter dates as unavailbale for speciic booking resource.

  6. I know a receipt is emailed from PayPal. Is there any way to email a receipt from my site as well? Thank you!

    • Sorry, right now receipt Emails customization is not supported, yet. But you can customize email template (HTML) for the visitors after reservation was done (which can be similar to the receipt email). You can make it at the Booking > Settings > Emails page.

  7. My client runs a health spa business, she can only accommodate several jobs in a day, how can i ensure she is not double booked per treatment on the same day/hour, ie two people book the same of different treatments on the same day or hour? - what version will I need?

    Thank you!

    • Hello Sam,
      The bookings for specific time is available at the Premium and Premium Plus versions. If specific time for specific day is booked by some visitor, so other visitor will not be able to book the same time for same date at same calendar.
      You will be need to have different calendars (booking resources) for different services reservations for your spa.

  8. Hello Again, is there anyway to display two calendars (side by side) on the user-end instead of having the ">>" arrows for the months?

    • Hello,
      Yes it's possible. You just need to select showing 2 months (calendars) at the popup insertion shortcode dialog, at the edit post or edit page, after you are press booking button at the edit toolbar for making insertion booking shortcode into your post or page.

  9. Also another question i have is my client can say accommodate two bookings in the same hour for different treatments is this possible if so with which version? and how would it be done?

    thanks!

    • You will need to have different booking calendars (booking resources) for different treatments.
      Also please, note if you will need different booking forms customization for different treatments (for example different time slots or other form fields), so then you are need Premium Plus version, which is have possibility to customize several booking forms.

  10. Hi, great plugin. Maybe a dumb question, but how do I create a separate booking form a separate list of resources? The calendar button does not appear in my toolbar.

    • Hello,
      Firstly you need to install and activate Booking Calendar. After this at the edit post page at edit toolbar have to appear new booking button - for insertion booking shortcode (if you donjon see this button, s then please try to check the page according any JavaScript errors and if they exist fix them, if it's will not help, try to deactivate some other plugins, may be it's some conflict, or deactivate actual them to recheck it also)

      At the free version is possible to have only 1 booking resource (calendar) for reservation, paid versions have no limitations for creation of booking resources (calendars). You can create it at the Booking > Resource page.
      Free version have one default booking forms. At the paid version you can customize fields of this form a the Booking > Settings > Fields page.
      At the Premium Plus and Hotel Edition version is possible to create and customiza several booking forms.