Support Archive (2)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. We need to have three booking options - either or both a two day weekend or 5-day midweek for on-line bookings. The weekend bookings apply for Friday arrivals but the midweek must only apply for Sunday arrivals. On some dates, we may require other periods such as a 3-day weekend (starting on a Friday) or possibly any day arrival and/or length of stay. Is it possible to configure this? And is it possible for the admin login to enter bookings unrestricted? And finally, can the PayPal payment be configured for the PayPal PayFlow merchant gateway? Thanks.

    • Hello Murray,
      1) right now is possible to set at general booking settings at the range days selection using 2 mouse buttons click discreet days selection (like 2 days selection or 5 days selection). But its will not depend from the week day name. Sorry. You can test it at live demo of Premium or higher version here https://onlinebookingcalendar.com/demo/
      2) At admin panel is possible to add bookings in the same logic as at client side, there is just possible to select your booking resource and then fill the form, select the days (same logic as at client side) and make resrvation.
      3) Right now are support Paypal Standard or Paypal Pro Hosted solution integration.
      Please test all these in live demo.

  2. I'm planning to purchase the MultiUser version. But I was wondering if the Booking Manager Pro will work with the MultiUser and if the print out will be sperate for each users resource?

    Regards

    Anthony

    • Hello Anthony,
      Sorry, booking manager is not adapted yet to the MultiUser version. It's will show all bookings without separation to specific users.
      It's will be supported at some future updates of Booking Manager Professional plugin.

    • Hello Robert,
      can you actiate the Booking Calendar, so then I can recheck, what type of issue there.
      You can check also according an JavaScript errors there and note here.

  4. Is it possible to have a half-day - check-out time 12noon & availability on the same day?
    Lets say, they are staying for 2 weeks but leaving on a Saturday @ 12 noon - bookings taken from 3.00pm onwards?

    thanks,
    Emmet

      • Yes, its possible at the Premium and higher versions.
        You can activate fixed time at the general booking setting spage and set start time (check in) as 15:00 and end time (check out) as 12:00

    • You can create the 2 booking resource and increase tha cpacity of the each booking resourceto the 4 at the Booking > Resource page
      By selecting the parent resource for the new resources those 2 first new resource.
      So then you can insert into the post only 2 booking forms for these 2 parent resource.
      Inside calendars of these resources the days will be availbale, untill visitors will not make up to 4 reservations per date(s).

      • Thank you.

        What i have is 8 parent resources (e.g. A B C D E F G H) each with capacity of 10.
        So for example for page 1, i only let user choose to book resource A or B from the drop down list

        A = Booking form for English Class has 10 capacity
        B = Booking form for Chinese Class has 10 capacity

        in the FAQ, the way to do it is to edit the php file.
        Is there a way to do it hardcode in the text widget ? (because I knew the forms already beforehand)
        thank you,
        regards,
        joie

        • Right now for selection it inside of selectbox is only possible by editing php.
          Here is little improvemnts from the exmaple in FAQ, its for showing only parent resources in selectbox:
          <?php if ( strpos($_SERVER['REQUEST_URI'],'/boooking/') !==false ) { ?> <label for="calendar_type">Type of booking:</label> <select name="active_booking_form" onchange="jWPDev('.bk_forms').css('display', 'none'); document.getElementById(this.value).style.display='block';" > <option selected="selected" value="select">Please Select</option> <?php global $wpdb; $types_list = $wpdb->get_results( "SELECT booking_type_id as id, title FROM ".$wpdb->prefix ."bookingtypes WHERE parent = 0" ); foreach ($types_list as $tl) { ?> <option value="<?php echo $tl->id; ?>"><?php echo $tl->title; ?></option> <?php } ?> </select> <?php foreach ($types_list as $tl) { ?> <div class="bk_forms" id="<?php echo $tl->id; ?>" style="display: none;"><?php do_action('wpdev_bk_add_form', $tl->id, 1); ?></div> <?php } ?> <?php } ?>

          • Hi. I am using Dynamic Widget plugins to control my sidebar.
            Do you have any idea on which php to modify ?

            the theme php or the dynamic widget php ?
            regards.
            joie

            • I think you need to modify theme php file, like page.php or single.php

  6. Hello! I'd like to use a paid version of this plugin for a group ticket sales website. This is what I need the plugin to do, is this possible? Each show, theater, exhibit or museum (I'll call them events) would have a separate calendar with different ticket prices for each event. Ticket types would also vary, for example: orchestra, mezzanine or balcony; vs. child, adult, senior and student tickets. I would want visitors to choose an event, select a day from the calendar, select the ticket type and adjust the quantity (15 or more tickets per transaction). I would then want them to see a calculated TOTAL COST of the tickets they chose and then submit the reservation request without having to PAY for the order. Our company would call or email confirmation and then request payment. Is this possible? If so, which version of the plugin would we need to purchase?

    • Hello Liza,
      Please check the Booking Calendar Hotel Edition version, which is have posibility to make several reservations per specific full day(s) (not time slots) - your event. At this version is possible to set capacity of the booking
      resource - number of reservations per specific days in calendar. also is possible to set availbale only specific days, using season filters. In additional you can set the additional cost per selection in selectboxes of booikng format the Booking > Settings > Payment page at the advanced cost management section.
      Also you can deactivate the payment systems, so visitors will not be able to make payment at the end of booking process.
      So please test live demo of Hotel Edition version here

  7. How can I configure the email settings if my server environment does not allow SMTP connections to our their mail servers for use with mailing scripts? Do you have a localhost's sendmail function for that? Right now, for my clients website, bocasvacations.com they cannot receive any queries form their reservations plugins.

    Thanks.

    • Hello Angie,
      Booking Calendar is use wordpress wp_mail function.
      So you just need to adapt that the original function of WordPress for sending emails is working.

  8. Hi

    I have installed the booking calendar as a plug-in to my site https://www.littleboggycreekfarm.com.au/, but every time I insert the calendar in the website and someone tries to make a booking a 500 error comes up. It also appears when I make a booking for the dashboard admin site.
    I found the following on your FAQ page
    I am get 'Error 500 Internal sever error', when click on activate plugin link?
    This error can be at some servers of 1&1 hosting, or may be at some other ones.
    For fixing this issue, please add this line to their .htaccess file:
    AddType x-mapp-php5 .php

    But I’m not sure if this is applicable because this error isn’t happening when I activate the plug-in, but rather when I or anyone else tried to make a booking.

    Cheers

  9. If a user doesn't hit "return to merchant site" in paypal, it doesn't deeem that reservation valid and sometimes auto-cancels it before our client has time to approve it. Is there a way to have this done automatically. Do I need to switch to another payment method? Authorize.net is not in the list of supported payment gateways but can I use it?

    • Hello Paul,
      right now its only the way for Paypal integration to have posibility to auto approve or chnage status of booking to payed. So you need just write at the page some message to make attention of your users fo do not forget to click at the "return to merchant site" link.
      At future updates of booking Calendar, its will support IPN integration of Paypal, and your visitors will not require to click at that link, but right now its not supported yet.
      Authorize.net integration is also at our todo list, its have to be supported at future updates, but right now is not yet.

      • How about if I used the Sage or iPay88 payment systems? Would I be able to accomplish this or are they the same as PayPal where the user must go back

  10. Greetings - great plugin. I have some specific questions and hope you can answer it.

    1) I want to offer a tour of different areas in my city.
    2) I want to make a page for each of these tours and specify a day which I will offer the tour. Like 7/4/2011, 7/14/2011 and 7/24/2011
    3) I want the visitor to view the page, fill in the details and click to PAY for the tour

    Does it work this way? Or from what it seems, the visitor submits his info and the ADMIN sends him/her a payment notification..

    Please explain. Since there are NO instructions I am confused on how this would work and if your plugin will do what I want.

    • Hello Joey
      1) You need to create booking resources for each of your tours.
      2) You can insert into the pages, the booking forms for each of your tours.
      If you need to set availbale, at the calendar only specific dates, like 7/4/2011, 7/14/2011 and 7/24/2011, so then you need Premium Plus or Hotel Edition version, where you can define these dates in season filter and then set only these dates as availbale in calendar for specific booking resource.
      3) Ok.
      When the visitor fill the booking form at the booking form and press the send button, the resrvation is created and email notification is sent to admin about this. Also for visitor is show payemnt form, so he can make payment for this resrvation. The date, which ws selected and resrved by visitor is become unavailbale at the Premium Plus version after this resrvation for other visitors. If you need posibility that other visitors also make posibility to make resrvation for that date, so then you are need Hotel Edition version, where is possible to make several resrvation per FULL date (not timeslot), which is depend from capacity of the booking resource.

      Then Admin can eneter to the wordpress admin panel and see this new resrvation. He can approve or cancel this resrvation.

      Please test all this in live demo here https://onlinebookingcalendar.com/demo/