Support Archive (2)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Hi, Just a quick question about the free version.

    I have the booking form displayed as a widget in my sidebar with three months visble, but I would prefer one month visible and an arrow for users to scroll to the next month. Is this possible with the free version?
    https://villasankofa.com/rooms
    thanks

    • Hello Enakeno,
      You can change the number of showing monthes in calendar at the WordPress Appearance > Widgets menu at the parameters of Booking Calendar widget.

  2. we bought the multi-user, so how to we allow each user to set up their own reservation/booking schedule?

    • Hello Todd,
      Firstly you are need to login as admin user into your blog site and make activate of the Booking Calendar plugin.
      Then open the Booking >
      > Settings > Users menu page, at this page you will see the all users from your blog.
      You can make activation of booking panels for the specific users.
      So now, when you will log out and log in as some other exist user (which you are activated at previous step) you will see the own booking panel of this user. So now you can create the booking resource of this user and set availability for this user. You can also insert the booking form into the posts of this user. If visitors of your site will make resrvation on the booking form of this user, so this new reservation will see only that user.
      The same actions you can make with all other exist WordPress users.

  3. Hi
    I was wondering if it is possible to change the size of the calender when it is published on a page. And if you can change the position of it so it can be aligned right/ centre etc.
    I have the pro version.

    Thanks
    Jenny

    • Hello Jenny,
      you can change the position of the calendar relative to the booking form at the Booking > Settings > Fields page.
      For example, if you want to place the calendar to the right side of booking form, you can make this customization:
      <div style="float:right;"> [calendar] </div> <div style="float:left;text-align:left"> <p>First Name (required):<br /> [text* name] </p> .... ALL OTHER FIELDS HERE </div>

      According size of calendar.
      You can change the size of calendar by editing the CSS Style of selected skin of calendar. You can check, what skin is selected at the general booking settings page.
      You can find the CSS files of calendar skins at the /booking/css/ folder and at the booking/include/skins folder

      If you want to just make the size of calendar is little smaller, so then you can try to use this method. Please open the page or post for editing, where you are inserted the booking shortcode.
      Then place before the booking shortcode this code:
      <div class="widget_wpdev_booking" >
      and after the booking shortcode this:
      </div>

      • Hi

        Thank you very much for your response.
        I like the widget size code to make the booking calendar smaller - is it also possible to make the available/pending/booked boxes and text below the calendar to be the same size as the calendar? as you can see on this page the text below the calendar is bigger that the calendar box

        https://jennynicol.com/holiday-cottages/ford-cottage

        Another question is ....
        How do I align the booking calendar to the right of my page? I am just displaying one month of the booking calendar and NOT the booking form.
        Thank you

        Jenny

        • Hello Jenny,
          1) Please place the booking calendar and the legend items into the some div with this class "widget_wpdev_booking" .
          So its mean that this class have to be in parent HTML element before those 2 elements: calendar and legend. So then the size will chnaged.
          2) Please read in previous my comment how to align the calendar relative to the booking form.

          • Hi thank you.
            I tired the code you gave me above to align the calendar to the right relative to the booking form. And it worked on the pages where I had the calendar displaying with the booking form - cheers. However on a couple of pages I have just the booking calendar and I would like the calendar to align to the right of the page so that the text can wrap to the left of it.
            https://jennynicol.com/holiday-cottages/ford-cottage

            There is no setting available for alignment when I insert the calendar into the page - so is there something I can add to the booking calendar shortcode?

            Your help is really appreciated!

            Jenny

            • Hello,
              you can use inside of the edit post page, where you are inserted the calendar shortcode, the code like this:
              <div style="float:right;"> [bookingcalendar ...OTHER PARAMETERS OF THIS SHORTCODE HERE... ] </div>

  4. Thr is one issue i found with your plugin.A user can easily change the amount value using "Mozilla firebug" or "google chrome firebug" and then pay lesser amount on paypal.Why are you not fetching the amount value from database and then sending it to paypal?

    • Hello Inder,
      the payment form its standard payment form PayPal api - integration the payment into the sites.
      At the future update, the plugin will support the IPN API PayPal method, so its will recheck the all data after payment is done or not done.
      We are hope that this update will come soon.
      Regards.

  5. Hi,
    I was wondering if there was a way to forward the calendar information on booked dates etc to a calendar only version on my website??

    I am using version 3.0 and it is the free version.

    • Hello Estfoster,
      I am not clearly understand your question.
      But right now during reservation is done, all booking info are saved into the your DB only,
      and email notification, about new reservation, is sending to the your admin email, which you can configure at the Booking > Settings page.

      • Well say you want your twitter news on your website. Twitter has a script that they provide that gathers the information from their site and displays it in a nicely on whatever website you would like, and changes when ever you update etc. I know that I can display the calendar on my wordpress site HOWEVER, I would actually like to copy the script that would be posted on say a "wordpress page" and paste it on my outside websites home page. By using the same script from the "wordpress page" it would change both the calendars on the wordpress page and my site simultaneously. Hopefully, I worded this right so that it was easy to follow.

        • Hello,
          Sorry, right now this method of using Booking Calendar is not supported yet.

  6. Hello,
    very nice plugin, great job! We are developing a website for a holiday resort and thinking of useing your plugin.
    BUT (the usual)... if somebody wants to book for ex. 14 days, he has to click 14 times on each day he wants to stay? Is there any chance to work with a date picker to use for "arrival time" and "departure time"? This is the only "BUT" we have... if you could help us in this point, we go with your product.
    Thanks in advance and
    Regards,
    Alex

    • Hello Alex,
      At the Premium and higher versions of Booking Calendar at the general booking settings page, you can activate the range days selection using 2 mouse clicks. So your visitors will require only select check in and check out days, all days between these 2 days will be selected automatically.
      Also at the sub settings of this feature you can set the minimum days selection or even specific days selections (for example, possible to select only weeks).

      So please test these features at live demos.

  7. I would like to change this feature so I can use it to organize an event that lasts an evening. For each visiting company that evening I'll be needing its own calendar in which I'd like to change the days to times (I'll be needing 10 timeslots that can be filled instead of 7). It would be ideal because this way visitors are able to choose their own timeslots to meet with said company's.

    Is it possible to edit the free booking application you offer in such a way?
    Kind regards,
    Leonie Jonk

    • Hello Leonie,
      Sorry, these functionality is not exist at the free version.
      Also, right now at plugin the showing of calendar is possible only in month view type.
      The booking for specific time slots is possible at the Premium and Premium Plus versions.
      If you want that each of your registered wordpress users (companies) have posibility to have own booking panel, so then you are need MultiUser version.
      In any case, please test the live demos of these versions to be sure in functionality.

  8. I'm trying to figure out which version to buy. I am renting space by the hour and sometimes 1/2 hour. I need for the clients to see what is available and then sign up for time that's available. The price varies based on amount of time and how many people will be there. 1/2 hour = $12 per person, 1 person per hour = $20, 2 people per hour = $30, 3 people per hour = $39, 4 or more, $44. Can I do this with your calendar and which version?

    • Hello Jacquie,
      the possibility to book for specific time slot is available at the Premium and Premium Plus versions.
      But only at the Premium Plus version is exist possibility to set additional cost per selection from select boxes or check boxes from booking form. You can configure the additional cost at the advanced cost management section at the settings payment page.
      Please test it at live demo to be sure in functionality.
      Regards.

  9. email notifications do not seem to be working. Any suggestions?

    • Hello,
      Please recheck this points according emails:

      1) Please check firstly the spam folder.

      2) Also check that at the general booking settings page and at the
      email settings page was set correctly emails contacts.

      3) After check that at email settings pagev(if you use paid vesion)
      was checked at top right side of each section the option for sending
      emails.

      4) Also check that your php mail function is working. For this go to
      the login page and try to retry the password, then check if you
      receved email or not.

      5) Finally if it's will not help try to change email at the general
      booking settings page to wordpress@server.com , where server.com -
      your server.  Here is more detail info about is issue
      https://wordpress.org/support/topic/your-host-may-have-disabled-the-mail-function

  10. Hello,
    I've added a checkbox to a resource form, I'd like to append the checkbox state (checked or not, "true" or "false") to the "[content]" data sent by email when a new booking is submitted.
    Is it possible? I've tried adding the row "Early Booking: [earlybooking]", where "earlybooking" is the name of my checkbox, but it doesn't seem to work...
    Any ideas?
    Thank you!

    • Hello,
      you need to have at the Booking > Settings > Fields page at top form the checkbox customization like this:
      Early Booking: [checkbox earlybooking ""]
      at the bottom form you need to have customization like this:
      Early Booking: [earlybooking]
      so then inside of email templates, you will get "Yes/No" state for this checkbox.

      • Thank you very much!!
        I misspelled the name of the checkbox, sorry! 🙂