Support Archive (2)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Hi there I would like to know fi the setting expire booking can be used. We have a client that has various users booking for him and he wishes to limit the reservation on the calendar to 48 hours. I can't seem to find the option for automatic expiration of reuqests not confirmed or paid for. Thanks in advanced, Beth

    • Hello,
      this feature is exist at the Premium and higher versions.
      You need to open the Booking > Settings > Payment page and make configuration of this section: "Auto cancel pending not paid bookings"

  2. https://c2advance.net/pause - having trouble adjusting the width of the calendar to fit into the sidebar here. Wondering where to change this at? I've looked in both styles (client and theme) and was unable to locate where to adjust width.

    • Hello,
      please open your theme for editing (probabaly sidebar.php) fiel or some other, where is defined the structure of the sidebar.
      You need to add to the element of side bar this class widget_wpdev_booking
      So find this line:
      <div class="sidebar left">
      and make this modifications:
      <div class="sidebar left widget_wpdev_booking">

      also open this file https://c2advance.net/pause/wp-content/plugins/booking-calendar-pro/css/client.css
      at line 117
      and make modification from this:
      .widget_wpdev_booking input, .widget_wpdev_booking select, .widget_wpdev_booking textarea { margin: 1%; width: 95%; }
      to this:
      .widget_wpdev_booking input, .widget_wpdev_booking select, .widget_wpdev_booking textarea { margin: 1%; width: 93%; }

      • the width looks like it may be fixed but the entire calendar is now hidden? along with the fields.

        • I'm sorry. I misread what you said. It's working fine now. If I could ask a couple more questions. How can I remove the padding between the heading and the actual calendar. There seems to be some extra padding there. Secondly how can I remove the "cost for payment" line. I won't be charging anything for scheduling a consultation.

  3. Hi There
    I want to purchase the Premium Plus version, is it possible to change the per charge base per resource. i.e. House Cleaning (per Hour) and Carpet Cleaning (per sqm), ironing (per dozen) and so on?? or is only fix by hour, day or date.

    many thanks

    Rocko.

    • Hello Rocko,
      at the Premium Plus version is possible to set additional cost, which will depend from the selection inside of select boxes or check boxes.
      So you can just have the selection of House Cleaning inside of the select box, some thing like this:
      House Cleaning: [select house_cleaning "1 hour" "2 hours" "3 hours"]
      and then set at the Settings Payment page for the each options ("1 hour" "2 hours" "3 hours") the additional costs.
      the same thing you can make with Carpet cleaning but selection will be based on sqm already.
      Please test it at live demo to be sure in functionality.

  4. Hi! i have two questions! Where I can change currency cost of my resource and can I in my widget make dropdown menu to select resource.

    THX 😀

  5. Is it possible to have several resources but to have the calendar availability the same across all resources? For example, I am booked on October 25 for resource 1. Is it possible to have the calendars for resources 2 and 3 to automatically show that October is booked because it was booked in resource 1?

    • Hello,
      if you want to have several resources, and only one calendar for them ,so then you are need to check Booking Calendar Hotel Edition version, where is possible to make several reservations per specific FULL date(s) by visitors (not time slots). At this version is possible to set capacity of the booking resource, so date(s) in calendar will be available until number of reservations is less then capacity of the booking resource. But in this version is possible to make reservation only for FULL date, not a time slots (time slots in this version only record data in DB, but not play any logic in reservation).
      Please test this version in live demo to be sure in functionality and do not have misunderstanding.

      • I don't think this actually answers the problem. My situation is this: I am a tour guide, and I offer several different tours to choose from.

        Thus let's say I offer tours A, B, C, and D.
        A, B, C, and D are the resources, they have different prices, time lengths, etc.
        I, however, am the only provider of the resources. Thus if I am booked for resource A on October 26, I will not be available to offer resources B, C, or D that day. Thus I would like it if someone booked Tour A for October 26, for the calendars to show unavailable for ALL the resources on October 26.

        It doesn't look like Hotel version will do this. Best solution I can find thus far is use Premium Plus and manually enter as unavailable resources B, C, and D when I book resource A for a certain day. But that would be a bit of a pain. Any solution to this in the products you offer?

        • Hello Steve,
          sorry, but right now there is not functionality for the auto booked some other resources at specific dates, if some one is book some other different resource. So thats, why you are need to block those days for other resources B,C,D manually.

          • OK thank you. I have upgraded to Premium Plus and am now having a problem with the order form. When I try to book a date in the future, it returns an error that the starting time and duration time are invalid, "Probably by requesting time(s) already booked, or already in the past!" However neither is the case. Do you know what the problem is?

            • Hello,
              Please send the screenshot of your booking form fields configuration form and link to the page, where you are try to make the reservation, to this email info @ onlinebookingcalendar.com
              I will recheck and try to help you then.

  6. I had everything working until I changed from a standard wordpress theme to Dioxide's. The Calendar has dissapeared, but the form is still working fine. It almost looks like the calendar code "[booking type=6 nummonths=2 startmonth='2011-10']" is not being recognized at all. Any suggestions?

    (pasted from preview)
    #
    - Available
    #
    - Booked
    #
    - Pending
    #
    - Partially booked
    Start time: Duration: 00:3001:0001:3002:00

    First Name (required):

    Last Name (required):

  7. I'm trying to insert the search form using the [bookingsearch] tag on the home page of my site. But it seems that the tag is not interpreted as I only get the [bookingsearch] text on the page.

    How can I add the search form in the home page of my site?

    • Hello,
      please firstly check that Booking Calendar plugin is active.
      Also please check that you are insert this shortcode inside of the content post or page at WordPress admin panel ,and not directly inside of the PHP code.
      If its will not help, so then please try to deactivate all other your plugins and then check it again. If the search form will be visible, so then activate one by one your other plugins for searching, what plugins is generate this issue.
      If all these steps will not help, please send the link to this page for rechecking it.
      Regards.

      • Sorry. Maybe I've not explained well what I need. The search form works fine in the contect of the pages. But what I need is to put the search form in the home page that it's not managed by WP contents. I need some PHP code that inserts this form in the page. As I see the shortcode tags are not interpreted outside of WP post or pages.

        • Hello,
          if you want to insert the search form inside the php file, so then you are need to use this code:
          <?php echo do_shortcode("[bookingsearch]"); ?>

    • Hello,
      unfortunately, there is not possible to show the booking calendar at other site, then its installation.
      The only way todo this, is to use iframes at the final site with source to the original site.
      Please read info about how to usage iframes in any HTML docs on web.
      Regards.

  8. We are trying to setup two cases for booking for one week:

    Case 1: When visitor is booking whole week: Mon-Sun @ a set price, i.e.: $70
    Case 2: When two visitors are booking the same room for the week: one for Mon-Fri (@$70), second visitor for Fri-Sun (@20)
    The Case 2 is to be more expensive than case 1.

    How can we achieve it? Can we make it using filters?
    Is there are demo/sandbox for the calendars to see how to implement it? Samples?

    And another important point is check-in / checkout day.
    Is there are way to mark that day for visitors. Currently, checkout day turns out to be the next day AFTER visitor marks his/her stay - which is VERY confusing for many visitors...(Yes, we do use partial booking for check-in/out day).

    Please advise,

    We use
    Version: 9.Premium.Plus.2.8
    release date: 11.05.2011

    • Hello Viktor,
      1) You can try to make this configuration (which is not fully as at your description but similar).
      At the Booking > Settings > Cost and availability page click on "Cost for selected days" button for your booking resource,
      and set this configuration:
      Together 3 days cost = 20 for all days
      Together 5 days cost = 70 for all days
      Together 7 days cost = 70 for all days

      So, this configuration is not based on selected days of week, but on the selection of number of days:
      1st option for the Fri-Sun
      2nd for the Mon-Fri
      and 3rd for the Mon-Sun.

      Unfortunately, the filters in this case will not help.

      2) According check in/out days, you can activate the "fixed time" usage at the general booking settings page and set the start time as 14:00 and end time as 12:00, so you will be able to start the new resrvation at the date, when some old one if finished.

      Regards.