Support Archive (2)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Hello,
    I have problems with Standard version of Online Booking Calendar.
    I made a resource for booking, and then I setup predefined times, like:
    1. 10-00:12:00
    2. 12-00:14:00
    3. 14:00:15:00

    When someone try to make a booking, if first predefined time is selected (1.), and booking is accepted, on same they there is no possibility to book another predefined time, like (2. 12-00:14-00).

    How to resolve it ?

    Thank you

    • Hello Luka,
      What exactly version do you use ? Because at the standard (free) version is no possible to configure the times and fields at all.
      The posibilit to configure and book for specific time of date is possible at the Premium or Prdmium Plus versions. So if you are use one of these versions, please send to ino @ onlinebookingcalendar.com your order number of purchasing the booking calendar, the link to he page with booking form and screenshot of your booking form configurations.
      Otherwise you are need to upgrade to a premium or premium plus version.
      Kind regards.

  2. I'm running Premium Plus.
    I have 4 resources... A, B, C and D.
    I have 4 filters... Low Season, High Season, Peak Season1 and Peak Season2, which correspond to different times of the year.
    Each resource (A, B, C and D) has different rates which apply to the filters above.
    I'm not sure what shortcode to use on a page to specify a particular resource so that I get the correct calendar for that resource.
    At the moment I've tried using the following...
    [booking nummonths=2 type=1]
    [booking nummonths=2 type=2]
    and also [booking nummonths=2 id=1]
    ...but nothing seems to pick up the correct charging when the calendar is clicked to highlight a day for booking, since the [cost_hint] delivers "0" all of the time instead of the correct daily charge.
    Perhaps it's because I am using a set amount for a deposit as well as set amounts for the daily charge - I really don't know, since I'm just getting my teeth into this new aspect of the system, but I'm not sure where to look for any documentation to inform me how to specify the shortcode parameters for [booking] so that I can select the appropriate booking resource on each resource's details page which I create on the website.
    I hope that you can follow and understand the above and look forward to your assistance. I suspect that the answer is somewhere, and is also very simple, but I can not seem to find any documentation which deals with this, and it's tedious and time consuming for me to keep using "suck it and see" in order to find out the correct notation for the booking shortcode.
    Thank you.
    Robin.

    • Hello Robin,
      1) You are need to use the shortcodes like these:
      [booking nummonths=2 type=1]
      [booking nummonths=2 type=2]
      where "type" - its ID of booking resource, which you can check at the Resource admin booking page. The most correct way of inserting these shortcodes into the posts or pages, is use the Booking button at the edit toolar, so then you can make configuration at the popup dialog.
      2) According [cost_hint] shortcode for the showing cost of current booking at the booking form. Probably you are not activated the rates at the Booking > Settings > Cost and availbaility page. Please check that "checkboxes" at the left side nearly your rates is checked - its will be mean that specific rate(s) is active.
      Please check also FAQ, there is description about first point and some other useful information.

  3. Hi,

    How can i add a custom form and not the default in php using somthing similar to
    id, 1); ?>

    Thank you

    • Sorry the duplicate :S
      The code i try to put is the same as FAQ for multiple booking form with previous select, but i need set a custom form made by me
      [-] How to configure selection of booking resources (booking forms) using select box at one page and showing selected booking form then? (Available only at paid versions)

    • If you want to add its inside of the PHP code at your actual theme, so then you are need to use the code similar to this:
      <?php $booking_type_id = "1"; $booking_form_name = 'Name of custom form'; echo do_shortcode("[booking type=".$booking_type_id." form_type='".$booking_form_name."' nummonths=1]"); ?>

  4. Hi,

    I only want to be able to take one booking per day, i.e. once a booking is made I want that day to no longer be available and, instead of the form being displayed, a message saying something like "sorry, that day is not available for bookings." I've searched the features and FAQs but can't find anything about this.

    Thanks

    James

    • Hello, it's possible at the Professional version. At this version, when someone make booking for the specific date, this date become unavailbale for the other visitors. At the Premium and Premium plus versions it's also possible, just do not use the time shortcodes in booking form. At the Hotel Editin verion it's possible for the single resources (capacity =1).
      Please test it at live demos.

  5. Hi again,
    I put in the settings that that minimun range of days is 2 but if i go to front-end calendar i cant pick only day without problem (i click only once, if i click twice the day deselected itself), but when i click send button show me error, my question if in anyway avoid that send button can be clicked when the calendar is in the middle of a range selection action (calendar instance is in use, in datepicker.js is var _curInst)

    Thank you so much!

    • Hello,
      Can you send the link to your page with booking form and screenshot of your settings to info @ onlinebookingcalendar.com ?
      So we will check it and try to help you.

      • I need to upload the page first, i send you out the email with data in few days

        Thnk

  6. Hi,
    Can someone help me? The website is almost finished and now I suddenly have the problem that the calendars are not displayed. I have no other plugins installed!
    The website http://www.primaparkeren.nl have a calendar on the homepage and on the page /reserveren must also show a calendar. I see all kinds of errors but i dont know what i must do to fix that.

    • Hello,
      Please try to make firstly these items:
      1) open the wordpress general booking settings page, expand the "Thank you message" option and set the time value for the showing of the "Thank you message". For example: 7000, right now its emty at your settings and generate this error:
      Error: syntax error https://www.primaparkeren.nl/ Source: var new_booking_title_time= ;
      Do not forget to save the settings changes.
      Then try to test it again.

      • Thanks, thats fixed it. But its a bug because i had chosen the option of the url so i didnt use the option for time value.

        But thanks for your reply!!

  7. Hi. I am from Spain (first of all sorry about my english) and I'm interesting in the Booking Calendar but I am testing Premium Version and I have a doubt... I'll explain it with and example:
    -I have and hotel with two rooms and someone select a day and booked a room. Then that day is blocked but I still have another room available... how can I do the day still avalaible untill somebody select it again.
    I hope you understand my doubt.
    Thanks

    • Hello Mario,
      at the Premium version you are need to have 2 calendars (booking forms) for the each of your versions.
      But at the Hotel Edition version, you can have the functionality like at your description. At the Booking Calendar Hotel Edition version, is possible to make several reservations per specific FULL date(s) by visitors (not time slots). At this version is possible to set capacity of the booking resource, so date(s) in calendar will be available until number of reservations is less then capacity of the booking resource. But in this version is possible to make reservation only for FULL date, not a time slots (time slots in this version only record data in DB, but not play any logic in reservation).
      Please test it at live demo.

  8. In the demo i see that the plugin is using the font of the theme. But i don't get this working on this site: http://www.primaparkeren.nl.

    Can you tell me where i need to change it? The font i like to have is font-family: 'Ubuntu';

  10. Hello,
    I would like to display more than one calendar in my booking form (client side). To do this, i added in the form shordcode nummonths=12. But in the form it displays 12 calendars in the same line! How can change this in rode to have 3 or 4 calendars by line?
    In the admin side, in bookings page if i select 12 months it shows 3 calendars by line. This what i want in the client side.
    Thanks

    • Hello,
      you are need to open this file: ../wp-content/plugins/booking/css/client.css
      on line 236
      and make customization from this:
      .datepick-inline { margin-bottom: 10px; }
      to this:
      .datepick-inline { margin-bottom: 10px; <strong>width: 860px !important;</strong> }

      Its have to show 3 calendar in a row.
      If you want to have 4 calendars, so then please change the value of width.

      • It works, thanks! Is it also possible to change the size of the calendar?

        • Hello,
          please open this file ../wp-content/plugins/booking/css/client.css
          at line 108
          and make the modifications inside of height and weight values here:
          .widgets .datepick-inline table.datepick td, .widget_wpdev_booking .datepick-inline table.datepick td { height: 30px; line-height: 30px; width: 28px; }

          • Are you sure? I didn't find your fragment code.
            I have this at line 108 of client.css file:

            .widget_wpdev_booking .datepick-inline table.datepick td a {
            line-height:25px;
            height:25px;
            }

            Nothing happens when change the values.

            I'd like to reduce the size of calendar that is displayed on client side.

            Thanks

            • Hello,
              Yes you are need to chnage the values inside of that your section.
              Please clear the browser cache after that modifications and then test it again.