Support Archive (2)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Is there a way where the calendar can show the time slots that are booked for appointment on the front end so the clients can see the availability of the time slot? If you are already having this feature can you point me in the right direction?

    And do you have videos to show how to configure it. I have clients that have salons where the person need to see what time slot is available.

    How will you configure the plugin for more that one professional that work in the same salon to have a booking calendar

    • Booking Calendar Premium is have posibility to enter time during booking process. After this that time become unavailable. If some other visitor come to site and mouseover the specific day he will see all already reserved times. So then he can just choose available time for new booking (if he select or enter slready booked time, the message will show according it).

      There are no video yet according configuration of Booking Calendar, but configuration is prety simple, and after installation it's already have saved default settings.

      According last questions, soon have to come new multiuser version it's will support several users. Right now all users will see all bookings, so later at that version specific users will see only their bookings.
      Thank you.

  2. Hello Sir,

    Quick question: I always receive the warning email (about new booking) to the same email address. I've tried to change it. I've changed also my admin email account. But nothing changes. Do you know to what it might be related?

    Cheers!

    • You can change admin booking emeil at the general booking settings page. Its exist from version 1.8

      • Yes Sir. Problem is that even if I change that, I keep receiving the emails at the previous email address. Can't figure out why.

        Thanks,
        Frank

        • Hello, please send to my emeil screenshot of your general booking settings page. Thank you.

  3. Well done on a superb plugin which we have just bought for a client's website. One thing which was puzzling me is once a client has clicked 'send' on the client-side booking form, I don't seem to get any thank you message displayed on screen. I have customised the thank you message on the settings page but it still doesnt show, do you have any ideas?

    Thanks
    Stu

    • Thank you message is not showing at the Booking Calendar Premium, when there is activated online payment. So it's just bring to the specific site for payment.

      • Thanks for that, once again well done on the plugin, it works brilliantly!
        Stu

        • There is one more question about the booking plugin. We have the premium edition and would like to know if there is a way of adding a field on the admin area for each booking which will not be sent to the client when a booking has been approved? Basically, we would like to add a text area for supplementary booking notes which will only be seen by the administrators

          Thanks
          Stu

          • Hello Stuart,
            in general it's feature is exist. You can use for this purposes - remarks. Remarks are visible only for admin and they are assign for each booking.

  4. I have downloaded and installed the free vresion. The problem I'm having is the calendars in the content dive are running into the sidebar. How can I fix that?

    • Hello PatGRFXS,

      please send link to your page with Booking Calendar, I will try to help you.

      • I have same problem, how I can change calendar width ? Now it goes over the page.

        • Hello Apelix,
          there is need to make CSS modification for your site. Please sen link to your page with Booking Calendar I will help you.

  5. I have 2 questions:

    - I have a multi lingual site (3 languages) but I did not yet find out how to make the SUBMIT FORM appear in different languages!? How do I do that? (Example: Name: Address: Phone: etc. in different languages) (I am using Booking Calendar Premium)
    - The CAPTCHA doesn't seem to work...?

    Thanks!

    • Booking Calendar is support multi language, for changing language you need to change locale at the config.php file. If you want to use dynamic changing of language you can use this plugin xLanguage here is link

      And of course you need to have translation of plugin to your languages, here is detail instruction: https://wpdevelop.com/blog/tutorial-translation-wordpress-plugin/

      According CAPTCHA:
      1) you need to have shortcode [captcha] at the Form fields customisation page
      2) You need to activate check box at the general booking settings page
      3) And you need to be sure that folder YOUR_SERVER_PATH/wp-content/plugins/booking/js/captcha/tmp/ have write permission

      so then its have to show CPATCHA.

  6. Hi
    Looks promising, but for some reason only the General settings page works - while under all the other settings panes only the instruction shows up. Some common/ probable plugin conflict?
    Also, the calendar and booking form (for now un-customizable) only will show up on fresh posts.
    (Trying free version 1.9.1 on WP 2.9.1)
    Thanks,

    • Hello Kjetil,
      all other settings and features are working at the paid versions,
      please check feature list here

      And you can view a live demo of “Booking Calendar Premium” here (Client side. Admin Panel )
      You can also view a live demo of “Booking Calendar Hotel Edition” here (Client side Admin Panel )

  7. Hi,
    we have the prem. version...Is there a way to remove the 'partly booked' icon?
    and, where in the CSS can we change the colour of the 'RESERVED dates'?
    Thanks

  8. hello,

    i use the free version and i realy love it.
    only one problem:
    i would like to have the calendar and booking form inline and not in a new line.
    is it possible?

    • Hello Catcom,
      at any paid version (Pro, Premium, Hotel Edition) is exist form fields customization page,
      so you can customize of looking your Booking form (its also mean that you will be able to customize showing calendar and booking form inline and not in a new line ).

  9. Hi

    This has now happened twice; I get a message in WordPress to say there is a new version of Booking Calendar available. I click to install it and it removes the previous plug in then fail to install the new version. First time I managed to delete the plug in through my ftp client and then install again. Now it's just happened again and this time I can't remove all the files from my FTP client, but in WordPress the plug in no longer shows up, so I'm a bit stuck. I'm not sure what version of Booking Calendar I was running as it no longer appears in my WordPress dashboard. I was trying to install version 1.9.3. I've only had Booking Calendar for a few weeks so the older version isn't that old. My WordPress is 2.9.2. Not sure what you mean about PHP but let me know. Thanks. Paul

    • Hello Paul, please try to reinstall plugin. Just install it from add new plugin wordpress menu. Or upload it using FTP (may be using other folder) and then activate it.

      • Hi. That hasn't worked and of course, because the problem is that I can't install it when I try to install it. Just asking me to install it won't change anything. As I said, when I tried to remove the program originally all of the files will not delete, which is presumably why I cannot re-install it. This is the message I get.

        Downloading install package from https://downloads.wordpress.org/plugin/booking.zip.

        Unpacking the package.

        Installing the plugin.

        Destination folder already exists. D:\Hosting\5646551\html\londonpenthouse/wp-content/plugins/booking/

        Plugin Install Failed.

        Actions: Return to Plugin Installer

        Other than pressing "install plug in", do you have any advice?

        • Ok, as far as I can see you are try to install it at the local computer with windows. The files at local computers cannot be deleted, when they in are use. So please try firstly to restart computer for be sure that any process is not use booking folder, then delete this folder, and after this try to make install in normal way.
          If you can not to restart computer by some reasons, please check at atask bar, which process is using booking folder and then remove that process.

  10. Hello,
    I can't cancel a booking. When I click on cancel, it states "Deleting" and does nothing.

    Also, I can't delete a form in the Forms and Fields section either...

    • Please try to deactivate plugin and then again activate it, and wait untill message will show that plugin is activated successfully.