Support Archive (2)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. hi,
    we're trying to use booking calendar for a popular saturday fitness class that occurs each week. the problem is, if one person books a class, then no-one else can book until the first booking has been confirmed on the admin side. how would we resolve this problem?

    also, is there a way of setting a maximum no. of bookings for a particular day? this is because the class sizes are limited.

    thanks very much

    • Hello,
      if you want to have the possibility to book several times at the same day, so then you are need to check Booking Calendar Hotel Edition version, where is possible to make several reservations per specific FULL date(s) by visitors (not time slots). At this version is possible to set capacity of the booking resource, so date(s) in calendar will be available until number of reservations is less then capacity of the booking resource. But in this version is possible to make reservation only for FULL date, not a time slots (time slots in this version only record data in DB, but not play any logic in reservation).
      You can test Booking Calendar live demo at this page https://onlinebookingcalendar.com/demo/

  2. Hi I am using the free plugin & need to change a legend lable. Is this possible?
    I just need it to say 'please enquire' rather than 'pending'

    Kind regards
    Polly

  3. Hi,

    Thanks for providing this nice plugin! Just wondering if it's possible to show the calendar in a 3x4 block.

    Example:

    Jan - Feb - Mar
    Apr - May - Jun
    Jul - Aug - Sep
    Oct - Nov - Dec

    Thanks,
    Walt

    • Hello Walt,
      you can define to show the 12 month at once for the booking calendar (during inserting the booking form into the post),
      and then configure the CSS to show only 3 month per row.

  4. Hello,
    I just bought pro edition, but the sql tables seem not correctly created, no "bookingdates" table has been created at the installation .. wtf ?
    When a customer try to book, nothing happens ...
    i am using WP 3.3.2

    • Hello.
      That message is mean that installation was not correct or successful.

      So please open the WordPress plugins menu. Click at the deactivate
      link of the booking calendar. Wait for message that plugin is
      deactivated successfully.

      After press the activate link. Wait for message that plugin is
      activated successfully (important !).

  5. Hi, Is it possible to have the calendar load into a lightbox?

    • Hello,
      right now its not supported in the default Booking Calendar configuration.

  6. Hi,

    I've just installed Booking Calendar 3.0 on a fresh install of WordPress 3.3.1.

    When I try to add a booking the following error occurs:

    Error during inserting into BD [F:/wpdev-booking-ajax.php|L:322|V:3.0|DB:Unknown column modification_date in field list]

    I've tried deactivating and reactivating the plugin (with and without 'clear database entries' checked).

    Have you got any ideas as to what would fix this?

    Cheers,
    Matt

    • Hello.
      This issue because of not successful installation.
      You are need to deactivate the plugin. After pressing the deactivate link, please wait for the message that plugin is deactivated successfully.
      Then click on activate link and wait for the message that plugin is activated successfully. Last is important to wait for that message, otherwise the installation will be not successful.
      Regards.

  7. hay
    can i chance the text from the email
    and can you tell me where
    thanks
    ps great plugin
    regards peter

    • Hello,
      Its possible at the paid versions of booking calendar.
      You can configure the email templates at the Booking > Settings > Emails page.
      Please test it at live demos.

  8. We have just upgraded from Premium Plus to Hotel Edition. First we make all settings with no problems. But when we are trying to display the calender/ booking form there is no shortcode for use. So we dont know how to insert the booking calender on a page.
    Thx

    • You have to see the booking button (with calendar icon) at the edit toolbar. Please use the normal view content of post and not the HTML mode.
      So then you can press that button and make the configuration the shortcode for insertion of it.

  9. Is it possible to change the start and end time functionality to show 12hr instead of 24 hr or military time? When a user requests a time slot I would like for them to type in 4:30 instead of 16:30.

    • Hello,
      Its possible for the select time fields, like the [select starttime ... ]. You are still need to use the time in 24 format the configuration settings page, but then at the general booking settings page you can change the time format and at the client side you will get time in AM/PM format.

  10. Using code below, when submitting form, I get this error:

    Error
    =============
    Start Time is invalid, probably by requesting time(s) already booked, or already in the past!
    End Time is invalid, probably by requesting time(s) already booked, or already in the past, or less then start time if only 1 day selected.!
    =============

    Code:
    =============
    Start time: [select starttime "15:30 " "16:00" "16:30" "17:00" "17:30" "18:00" "18:30" "19:00" "19:30" "20:00" "20:30" "21:00" "21:30"]
    End Time: [select endtime "15:30 " "16:00" "16:30" "17:00" "17:30" "18:00" "18:30" "19:00" "19:30" "20:00" "20:30" "21:00" "21:30"]
    =============

    Any ideas what's happening?

    • Hello,
      please remove the blank spaces from the values of times in your configuration. For example you are have "15:30 " but need to have this value "15:30".
      Please also check at the general booking settings page, that you are have unchecked the fixed time option.