Support Archive (3)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

    • Hello.
      How do you configured this page ?
      PS Please send email directly to the support @ wpbookingcalendar.com
      This thread become too long.
      Kind Regards.

  3. Hi,

    I'm really enjoying the plugin. It works fine!
    But now the pluging junst don't appear in my dashboard side menu, can you tell me if there's a reason or a setting that i sould change?

    Thanks.

    • Hello.
      Probablly at that page exist some JavaScript error. Please recheck about this and try to fix.

      Otherwise please send link to the page with booking form, where you are having issue, and then I will recheck it.
      Kind regards.

      • Thank you.

        Should i deactivate the load of the bootstrap at the back-end page?
        If i do so it's possible to activate it again with no other problems?

        Best regards.

        • Hello.
          No, you do not need to deactivate bootstrap at the admin panel. Otherwise possible some issues with UI in back-end side.
          Firstly pleas try to deactivate one by one all your active plugins at the WordPress > Plugins menu. Then retest it again.
          If its not help, please deactivate your active theme and active the default WordPress theme. And then retest it again. May be there exist some conflict with some active plugin or actual theme and just need to find the reason of that issue.
          If you still have this issue, please send screenshot of this issue and link to your page to the support @ wpbookingcalendar.com
          Kind Regards.

  4. Using Business Medium paid version. I wanted to make a custom page where I can go to that page and it shows the reservations for all of our resources (we have three) for today's date in time order. Basically so I can pull it up and see what we have coming up today with all the details for each.

    Is there any documentation or code snippets that I might reference to hack together some code?

    • Hello.
      Its possible to list such bookings only at the Booking Listing page in admin panel (and not at the front-end, sorry).

      You need to open the Booking Listing page, then switch to the the Filter Toolbar, select showing all bookings for all booking resources, and in dates filter parameter, select "Today" (or Today Check in/out, depend what you need to show), then select order by Dates and click on "Apply" button.
      You can save this filter "set" as predefined filter, by expand down filter toolbar (by clicking on "down arrow" at the left bottom corner under toolbar), and then click on "Save as Default" button.
      Kind Regards.

  5. I'm currently running Bookings Calendar 5.4.2 on a site. A new version of the site has been constructed and I'd like to migrate the old plugin and data to the new site. I'm hoping it's simply a case of moving over a couple of database tables but I thought I'd check in here first to see if there was anything else. Or if it's even possible.

    Your input is much appreciated.

    • Hello.
      You need to transfer the Booking Calendar files from the wp-content/plugins/{Booking Calendar Folder} folder of old website to new website.

      According transfer of the Booking Calendar Data. Please backup and restore to the new site the DB tables that is starting from the "wp_booking" term, for example using the phpMyAdmin tool.

      Also you will be need to backup and restore some records from the wp_options table, where option_name fields are starting from the "booking_" term.

      P.S. It's possible to make the transfer paid version of plugin from old to new website only once. And you must to delete plugin at old website, after transfer and tests.

  6. I just installed the Small Business version and I want to a separate booking calendar in each rental page. The insert book calendar instructions say go the the page, click edit and then click on the calendar icon in the Editor toolbar. I do not see the calendar icon anywhere on the edit page.

  7. Hello again!

    - When customers search using check-in and check-out dates, all dates of their stay automatically hilight. This is great.
    -When customers go to a Resource page and click check-in (1/26/2016) and check-out (1/29/2016), the dates inbetween do not highlight automatically, leaving a gap in their reservation. How can I fix this?

    Thank you!
    Autumn

      • Thank you! Worked beautifully.

        Last question:
        Is it possible to make the Change Over Days blocks more evenly split, in color? Right now it's a little tab of green. I'd love for it to be 50% green 50% red/pending.

        Thank you!

        • Hello.
          If you need to divide day to 50% then please make this fix.

          Please open this file ../{Booking Calendar Folder}/css/calendar.css

          then find this code:

          /*Backgorounds*/ .block_hints .block_check_in_out.check_in_time div.check-in-div, /* Item for the LEGEND */ .block_hints .block_check_in_out.check_out_time div.check-out-div, /* Item for the LEGEND */ td.timespartly.check_in_time div.check-in-div, /* Define the check in/out time BACKGRUND */ td.timespartly.check_out_time div.check-out-div { border: 0px none; float: left; height: 200%; margin-bottom: -400%; position: relative; top: -50%; vertical-align: bottom; width: 20%; z-index: 0; }
          and replace it to this code:
          /*Backgorounds*/ .block_hints .block_check_in_out.check_in_time div.check-in-div, /* Item for the LEGEND */ .block_hints .block_check_in_out.check_out_time div.check-out-div, /* Item for the LEGEND */ td.timespartly.check_in_time div.check-in-div, /* Define the check in/out time BACKGRUND */ td.timespartly.check_out_time div.check-out-div { border: 0px none; float: left; height: 200%; margin-bottom: -400%; position: relative; top: -50%; vertical-align: bottom; width: 50%; z-index: 0; }

          Kind Regards.

          • Thank you! That worked, but it covered half of the number. Is there any way to adjust this?

            • Hello.
              You can set there instead of 50% some othe value that best guy for you.
              That's why previously there was only 20%
              Kind regards.

  8. Hello,

    I just installed the free version the booking plugin. I was wondering where I can enter the different properties to which the bookings need to be assigned. Or do I need to upgrade the plugin for that? If so, what version do I need.
    Also, I was wondering which version I need if I have difference pricings (dependent on the season) and if i have several accomodations that can be rented per day and others per week. Can I for example set a price per day for one accomodation and a price per week for another accomodation?
    Many thanks for you support.

    Regards,
    Anne

    • Hello.
      1) The ability to have "different properties to which the bookings need to be assigned" possible in any paid versions of Booking Calendar. Please read more here: https://wpbookingcalendar.com/overview/#booking-resources
      2) The ability to have difference pricing dependent on the season, possible in the Booking Calendar Business Medium and higher versions. Please read more about this here: https://wpbookingcalendar.com/overview/#rates
      3) You can configure the different type of days selections for different booking resources in Booking Calendar Business Small and higher versions. For exmaple in one page you can have multiple days selection and in other page for other booking resource you can have the range days selection with specific number of days (weeks selection). Please read more about this configuration here: https://wpbookingcalendar.com/faq/advanced-javascript-for-the-booking-shortcodes/
      4) By default its does not possible to have the cost per week in the Booking Calendar. But in the Booking Calendar Business Medium and higher versions you can configure the cost for specific number of selected dates. Check more here: https://wpbookingcalendar.com/overview/#valuation-days
      So for week cost, you can confugure something like this (in the Booking Calendar Business Medium version):
      Together 7 days = 700 USD per all days Together 14 days = 1300 USD per all days Together 21 days = 1900 USD per all days
      You can test Booking Calendar live demos at this page https://wpbookingcalendar.com/demo/ to be sure in functionality and do not have misunderstanding.
      You can make upgrade to the higher version by clicking on "Upgrade" link at the top right side of General Booking Settings page in your admin panel.
      Kind Regards.

  9. Hello!

    Just wondering, how do I add a "Reset" button next to the "Submit" button?

    Thank you!
    Autumn

    • Hello.
      By default its does not possible.

      But you can add to the booking form (to the Booking > Settings > Fields page) this link (showing as button) to reset the form.

      <a href="javascript:void(0);" class="btn" onclick="javascript:jQuery(this).closest('form').find("input[type=text], textarea").val("");" rel="nofollow">Reset</a>
      Kind Regards.

  10. Hello!

    The "Thank you for your reservation" disappears very quickly after someone submits a reservation. Can we have that stay on the page longer?

    Also, when the thank you note fades you see a "Book You Stay" invitation however there is no link there. Can we add a link there that goes back to Check Availability? Or, perhaps even better, simply change the words to say "Thank you for your reservation."

    • Hello.
      You can set how many seconds to show "Thank you" message at the General Booking Settings page in Form section.
      Also you can set instead of showing thank you message redirection to the thank you page.
      Kind regards.

      • Where can I leave a review for you guys? Feel free to use this on a testimonial page. 🙂

        This plugin is amazing. But even better, the support is fast & helpful. You guys never take longer than a day to get back to me, and the instructions from support are always clear. More often than not, you guys fix my problem on the first try. I'll recommend this plugin to all future clients who need a booking calendar. The support alone makes it WELL WORTH EVERY PENNY! Thank you, thank you, a million thank yous.

        • Hello.
          Thank you so much for these warm words.

          Thank you.