Support Archive (3)

Important!!! Check actual Support Forum, if you need to ask a Questions.

Beth Borysewich on 14/10/2016 at 05:28 said:

Can someone give me detailed instruction on how to apply my season filter Black Friday to certain days in November? I want to charge an additional $15. I am currently using Business Medium.
- Support on 14/10/2016 at 09:53 said:
  
  Hello.
  1) Please open the Booking > Resources > Filters page, then click on create "Range days filter"
  In new opened page, please enter your name of of season filter (for example "Black Friday"), and select specific day in November.
  Save the changes.
  
  2) Now open the Booking > Resources > Cost and rates page and click on "Rates" button near specific booking resource.
  In your new opened page, please find your new season filter "Black Friday",
  - then activate this rate by checked checkbox at the left side near this rate
  - configure cost for this season for this specific booking resource. For example, if the cost per day for this booking resource is 200 USD, so then you need to set cost for this season filter as 215
  Save the changes.
  
  Kind Regards.
  - Beth Borysewich on 17/10/2016 at 01:14 said:
    
    Thank you so very much - worked like a charm!!!
Aleks on 14/10/2016 at 12:25 said:

Hello.

Calendar Business Medium ver.6.2.2.
Color partly booked days in the calendar shown as fully booked.
Color partly booked days in the legend under the calendar is shown correctly.

Please tell me how to fix the color partially booked days in the calendar, so that it was the same as in the legend under the calendar?

Thank you.
- Support on 14/10/2016 at 15:57 said:
  
  Hello.
  What calendar skin do you use ?
  Kind regards.
  - Aleks on 14/10/2016 at 19:12 said:
    
    Hello.
    
    Tried everything.
    The result is the same.
    Use Premium Marina.
    
    Thank you.
    - Support on 14/10/2016 at 20:04 said:
      
      Hello.
      Please make this fix.
      Please open this file ../{Booking Calendar Folder}/inc/skins/premium-marine.css?ver=1.0
      
      and add to the bottom of this file this code
      
      .datepick-inline .timespartly { background-color:#778899; } .datepick-inline .timespartly a{ color: #ffffff; font-weight: 600; text-shadow: 0px -1px 0px #333333; }
      Please do not forget to clear browser cache before testing these changes.
      
      Please read more about customization of calendar skins here https://wpbookingcalendar.com/faq/change-skin-and-colors/
      
      Kind Regards.
      - Aleks on 14/10/2016 at 20:31 said:
        
        Hello.
        
        I was looking for:
        Plugins -> Booking Calendar --> Edit ->
        Unfortunately, skins/premium-marine.css file no.
        
        Maybe I'm not there watching.
        Please tell me where else you can find this file?
        
        Sincerely.
        
        Support on 14/10/2016 at 20:44 said:
        
        Hello.
        You need to search it in
        folder:
        ../{Booking Calendar Folder}/inc/skins/
        
        And not in this folder:
        ../{Booking Calendar Folder}/skins/
        Kind regards.
        
        Aleks on 14/10/2016 at 21:00 said:
        
        Hello.
        It is to be found in dashboards wordpress
        or by logging on hosting?
        Thank you.
        
        Support on 14/10/2016 at 21:28 said:
        
        Hello.
        It's possible to find from both ways. Check more here https://wpbookingcalendar.com/faq/how-edit-file-in-wp-menu/
        
        Please note, try to select for editing in wp admin panel any file from /inc/ folder and then you have to see more files relative to inc/CSS/ folder.
        Kind regards.
        
        Aleks on 14/10/2016 at 23:03 said:
        
        Hello.
        Made changes through the WP admin panel.
        The color is normal.
        Thank you very much!
Jens Dahl on 14/10/2016 at 16:02 said:

Is it possible for users to log in to there account with username and pw, and change bookings, that we as admins subsequent can approve afterwords?

Mvh Jens
- Support on 14/10/2016 at 16:32 said:
  
  Hello.
  Unfortunately its does not possible to have some admin panel for visitors who made the booking for ability to edit own bookings.
  
  But in paid versions of Booking Calendar, each visitor who create new booking, will receive email about this new booking, and inside of this email possible to have link for editing or cancelation of this booking (at the front-end side of your website).
  Please read more about configuration of this link here: https://wpbookingcalendar.com/faq/configure-editing-cancel-payment-bookings-for-visitors/
  
  Kind Regards.
Beth Borysewich on 17/10/2016 at 01:14 said:

I'd like to be able to offer a discount for booking 5 consecutive days in a row to customers. Is there a way to do this?
- Beth Borysewich on 17/10/2016 at 02:08 said:
  
  Well I found set cost of booking based on number of days. I created to items
  1. together 30 days 14.2857 % for all days with my black friday season filter and
  2. together 14days 0.12244 % for all days with my black friday season filter and
  Then saved them
  I put a check mark in both boxes and then selected all of my spaces that I want it applied to.
  When i tried it out no discounts or change in cost was calculated.
  I then tried selecting one space and doing the same - no change in cost
  can you help?
  Thanks
  - Support on 17/10/2016 at 09:49 said:
    
    Hello.
    If you are using the "Valuation days" cost settings, its means that if the normal cost for the days is 100 USD, and you select 5 days, then the cost have to be 500 USD.
    If you configure "Valuation days" in a way like this:
    "Together 5 days = 80% for all selected days"
    So then the cost for 5 selected days will be 400 USD.
    
    Instead of percentage you can define also exact cost for specific number of days. For example:
    "Together 5 days = 450 USD for all selected days"
    etc...
    
    If you still will have some issue during configuration of "Valuation days", please send screenshot of configuration "Valuation days" and Rates from Booking > Resources > Cost and rates page and screenshot of your days selection at the font-end page and link to this page. You can send it to the support @ wpbookingcalendar.com
    
    Kind Regards.
Marcus on 17/10/2016 at 11:09 said:

Hi!

I get this "Error during inserting into DB
[F:/wpbc-booking-new.php|L:287|V:6.2.2|DB:Unknown column modification_date in field list]" when trying to create a simple booking.
- Support on 17/10/2016 at 11:15 said:
  
  Hello.
  
  This error is appear because of incorrect installation/update.
  
  For fixing this issue, please make these steps:
  
  1) Open WordPress plugins menu and press deactivate link at Booking Calendar plugin. Please wait for message that plugin is deactivated successfully.
  2) Then press at activate link of Booking Calendar. Wait for message that plugin is activated successfully.
  Test it.
  
  Please be sure, that your MySQL user from WordPress installation have the rights for the altering of columns in the tables of DB.
  
  Kind regards.
  - Marcus on 17/10/2016 at 11:43 said:
    
    Thanks, alter was not part of default for db-user while user overview at my provider indicated full rights... changing this and deactivate/activate and I'm up and running.
    
    Also thanks for swift reply!
Aubs Lopez on 17/10/2016 at 12:24 said:

Hi Support,

I would just like to inquire regarding your booking plugin and if it is possible to set a maximum number of guest who can book
per day. We also wondering about the legend and how it works. Is the legend indicating the number of bookings per/ available?

Hope to reply me soon.

Thanks!
- Support on 17/10/2016 at 12:34 said:
  
  Hello.
  1) If you need to make the specific number of bookings per days, then you need to check the Booking Calendar Business Large version, where is possible to make several reservations per specific FULL date(s) by visitors (not time slots). Please read more about it here https://wpbookingcalendar.com/overview/#capacity
  At this version is possible to set capacity of the booking resource, so date(s) in calendar will be available until number of reservations is less then capacity of the booking resource.But in this version is possible to make reservation only for FULL date, not a time slots (time slots in this version only record data in the DB, but do not play any logic in reservation).
  Please note, capacity is possible to set per booking resource (entire calendar) and not per specific dates.
  Please read more info about the booking resources and how to configure them here https://wpbookingcalendar.com/help/booking-resource/
  Also we highly recommend to check this article about different configuration of capacity and availability https://wpbookingcalendar.com/faq/capacity-concept/
  
  2) No, the numbers in calendar legend is showing "Today" date number, e.g. 17 of October. You can deactivate of showing these numbers at the Booking > Settings General page.
  
  If you need to show availability over specific dates, so then you can activate showing availability in mouse over tooltip at the Booking > Settings General page in Calendar section.
  
  You can test Booking Calendar live demos at this page https://wpbookingcalendar.com/demo/ to be sure in functionality and do not have misunderstanding.
  Kind Regards.
Adam Cieplak on 17/10/2016 at 15:28 said:

I am using the latest version of WordPress (4.6.1) and of the Plugin (Personal Single Site 6.2.2). Unfortunately I can't select any date in the calendar. If I click on a date, nothing happens. If I double-click, only the text get's selected. The strange thing is, that if I click in the WordPress Admin menu on "add booking" the date-selection works normally.

Am I doing something wrong? I added the booking form like that: [booking nummonths=1], and the widget with the original booking calendar widget.

Please mail me if you need the URL and an account to login.

Thanks in advance!
- Support on 17/10/2016 at 15:47 said:
  
  Hello.
  If you can not select the days at all in calendar, so then probably you have add the Booking Calendar "availability calendar" widget to your page.
  
  Booking Calendar does not support several calendars for the same booking resource on the SAME visible page.
  Please remove the Booking Calendar widget from this sidebar (its at the WordPress > Appearance > Widget page), its have to resolve this issue.
  
  Otherwise, please send the link to the page with booking form, where you are having an issue.
  Kind regards.
  - Adam Cieplak on 21/10/2016 at 15:19 said:
    
    Yes, this fixes it. But I would like, that my customers can see, whichs dates are available, without extra clicking on the booking subpage. Is there no way to only show a calendar in the widget area, and a calendar, that allows bookings on a single page?
    - Support on 21/10/2016 at 15:23 said:
      
      Hello.
      You can try to use new update 7.0 (which currently in Beta status). In this version , possible to use Availability Calendar in widget.
      And if you will have the booking form in content of the page, then the last "calendar just will disapear( I can suggest that its will be availability calendar widget), and you be able to select days in booking form.
      
      Please read more about this here: https://wpbookingcalendar.com/update-7-0-beta/
      Kind Regards.
      - Adam Cieplak on 21/10/2016 at 16:30 said:
        
        Ok I will try. Another question: is there a shortcode to only show the calendar without the booking form at a post?
        
        Support on 21/10/2016 at 16:31 said:
        
        Hello.
        Yes, its exist.
        Please read how manually to configure Booking Calendar shortcodes here https://wpbookingcalendar.com/help/booking-calendar-shortcodes/
        
        Please read more how to insert and configure the booking shortcode into the post or page here https://wpbookingcalendar.com/help/inserting-booking-form/
        Kind Regards.
        
        Adam Cieplak on 21/10/2016 at 18:03 said:
        
        Thanks! And how can I change the size of the calendar and the form? I want it on full width
        
        Adam Cieplak on 21/10/2016 at 18:06 said:
        
        I tried it with options='{width=100%}'
        
        but nothing happens
        
        Support on 21/10/2016 at 19:13 said:
        
        Hello.
        
        Please use shortcode like this:
        
        [booking type=1 options='{calendar months_num_in_row=3 width=100% cell_height=40px}']
        
        Please read more about this configuration here: https://wpbookingcalendar.com/help/booking-calendar-shortcodes/#booking-options
        
        Also please be sure that in the shortcode you are using single quote symbols, like '
        and do not use non standard opening or closing quote symbols, otherwise its will not work.
        
        Relative setting booking form fields to 100%, please make this fix.
        
        Please open this file ../{Booking Calendar Folder}/css/client.css
        
        then add to the bottom of this file this code:
        
        .booking_form_div textarea, .booking_form_div select, .booking_form_div input[type="text"] { width: 100%; }
        
        PS Please do not forget to clear browser cache before testing these changes.
        
        Kind Regards.
Arron Gibson on 18/10/2016 at 00:07 said:

Is it possible to export an icalendar (.ics) file of booked resources?

https://en.wikipedia.org/wiki/ICalendar

actually ideally the ability to generate secret URLs to an ics resource so you could add a live updating view to any calendar app.

ex:
https://site.com/bookings/export/%5Bresource%5D/%5B4NvzxVGwYhO5lcc4%5D/basic.ics

where [resource] is the integer ID of the booking cal resource and [4NvzxVGwYhO5lcc4] is some crazy random string that you can re-generate and revoke when needed.

so ya... something like that.
- Arron Gibson on 18/10/2016 at 00:09 said:
  
  Sorry, the %5B and %5D in the url are supposed to be "[" and "]" respectively
  - Support on 18/10/2016 at 10:17 said:
    
    Hello.
    Unfortunately, actual version of Booking Calendar does not support of export actual bookings to the .ics (iCal), yet.
    This feature have high priority in our actual TODO list, and we will start to work on this integration after release of update 7.0, which currently in Beta 3 status.
    
    Actual version of plugin support export bookings from admin panel to CSV files and plugin support import of Google Calendar events.
    Kind Regards.
Jean-Pierre Joignant on 18/10/2016 at 10:12 said:

Hello,

I'm currently using the Small Business License and considering an upgrade to the Medium one.

My import with Google Calendar works fine, but I am looking for a way to import Google calendar events from a public calendar with only free/busy parameter and details hidden for privacy reasons.

If you have a tricky solution before futures updates, I really appreciate.
Best regards,
Jean-Pierre
- Support on 18/10/2016 at 10:23 said:
  
  Hello.
  In actual versions of Booking Calendar you can specify some restricted parameters for importing from Google Calendar events at the Booking > Settings > Import page.
  There you can specify that for example discretion of the event, have to be assigned to some specific booking form field, like [g_description] that is showing only in Booking Listing page at your admin panel.
  But you can not have this field in your booking form (so do not have somethings like [text g_description ""] at the top form of Booking > Settings > Fields page).
  And additionally your email templates have to have configuration with direct shortcodes without usage of general [content] shortcode. Its will prevent to show (empty [g_description] field) in email templates, if you will use [content] shortcode in email templates.
  Kind Regards.
Zafer on 18/10/2016 at 15:11 said:

Hi there,

I tried exporting emails as CSV for mail chimp.
However all the details were impoerted and all I need is to name and the email address of the users.

Would there be and help to resolve it.

Many Thanks
- Support on 18/10/2016 at 15:12 said:
  
  Hello.
  You can open this file in the MS Excel or some other similar application, and there you can easily delete columns that you do not need.
  Kind Regards.

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Support Archive (3)