Support Archive (4)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Hi I have the medium business calendar, can you tell me can I block book out times of the day for different dates

    Thanks

    • Hello.
      Its only possible to make such blocking of time-slots by making "blank" bookings for these times-lots at specific dates.

      You can make this blank booking in 3 mouse clicks at the Booking > Add booking page by clicking on "Auto-fill form" button at the top toolbar at the Booking > Add booking page.

      Kind Regards.

  2. Hello,

    I have my calendar view shown as timeline, however when I mouseover the booking the details are not being shown. I need this to happen, can you tell me what I need to do to get it to work? I have the single site personal versions.

    Thank you!

  3. Hello, I bought Booking Calendar v6 installed on WordPress 4.9.6

    I cannot open Settings page and I get an error on Console:
    Uncaught TypeError: Cannot read property 'top' of undefined
    at makeScrollInAdminPanel (admin.js?ver=1.0:610)
    at HTMLAnchorElement.onclick (VM696 admin.php:540)
    makeScrollInAdminPanel @ admin.js?ver=1.0:610
    onclick @ VM696 admin.php:540

    You can check the screenshot here: https://ibb.co/kySAS8

    Can you help me, please?

    • Hello.
      Please enter your registration key to register plugin. Click on register button.
      After this refresh the page. Test it.
      Kind Regards.

  4. Hello !

    Can we customize the color of the calendar ?

    Thank you !

  5. Hi guys

    My client has seasonal rates that change how many days you stay at the place.

    Example: in high season
    For two nights you pay 300
    For three nights 450
    For four nights 600
    etc...

    in mid-season
    For two nights you pay 300
    For three nights 450
    For four nights 480
    etc...

    I have been able to set the prices right using the SET VALUATION DAYS settings
    example: 'together' 8 days = 700 euros for all days
    I did that for every day (2 tot 8 days) and did that for every season

    But my question is, how do I alter the days in which the seasons change? In my case: end of August, beginning of September. If a client books 4 nights (2 in August, 2 in September), it charges the first two nights of August (300 euros) and then starts over again to charges the first two nights of September (again 300 while it should be less).

    Kind of a confusing explanation, I know 🙂 But if you could just point me in the right direction, I would be much obliged!

    Cheers!

    • Hello.
      Please note, the "Valuation days" cost configuration can apply to any days (do not depend from the season).
      Or can apply, depend from belonging ONLY "check in" day to specific season.

      So, if you will configure, "Valuation days" and will have some intersections of the days in different seasons, then system will make apply "Valuation days" depend from belonging "check in day" to specific season, or if its not exist (such cost configuration), so then will apply "Valuation days" relative to any days.
      Also the order of "Valuation days" cost settings, also have a sense (cost in top rows, have higher priority). You can reorder some cost by drag and drop in "Valuation days" cost settings.

      So how to resolve this?
      You can crate some additional mid season, between 2 exist seasons, if you have some maximum number of days selection.

      for example, if you have one season for August and Other season for September, and you know that such days intersections, possible, when visitor start select days in last week of August , so the you can edit exist "August " season filter to have there only first 3 weeks, and then create new season filter for 4th week of August, where will be intersection (if more than 7 days selected) with September month. And configure new cost for these new season filter.

      Its a tricky, and can work in not all situations, but its how "Valuation days" cost settings is working.

      If you will have cost configuration do not depend from the number of selected days (like discount for more days selection), so then you can simply configure Rates, and its will work in any situations (its cost per 1 day for specific seasons). Watch it in this video guide https://wpbookingcalendar.com/help/rates-daily-costs-video-overview/

      Kind Regards.

  6. Hi guys
    I have a question about the "Different time slots, for the different week days" tag in making a form.

    I understand that the days are represented by value 0 - 6. So I can have a different time for every day of the week.

    The problem is, I want a different time for each Monday of the month.
    E.g, 8:00AM - 1:00PM Monday 4th June, 3:00PM - 6:00PM Monday 11th, etc...

    Is there are a way to achieve this?
    Thanks for the help!

      • Hi
        Thanks for the help.

        So for next month I want

        Week 1: Monday 8:00AM - 1:00PM
        Week 2: Monday 9:30AM - 12:00PM
        Week 3: Monday 8:00PM - 10:00PM
        Week 4: Monday 4:00PM - 6:00PM

        Do I need to define four filters, one for each week?
        And then put code like this?

        [condition name="monday-times" type="season" value="week_one"]
        Default: [select rangetime "08:00 - 13:00"]
        [/condition]
        [condition name="monday-times" type="season" value="week_two"]
        High season: [select rangetime "09:30 - 12:00"]
        [/condition]
        [condition name="monday-times" type="season" value="week_three"]
        Low season: [select rangetime "20:00 - 22:00"]
        [/condition]
        [condition name="monday-times" type="season" value="week_four"]
        Low season: [select rangetime "16:00 - 18:00"]
        [/condition]

        Can you let me know if that is the right idea or if I am doing it wrong?

        Thank you
        Darragh

        • Hello.
          Instruction about this here: https://wpbookingcalendar.com/faq/different-time-slots-selections-for-different-days/
          You need to create 4 season filters at the Booking > Resources > Filters page with names like these:
          week_one, week_two, week_three, week_four

          then configure booking form with conditions like this at the Booking > Settings > Form page:
          [condition name="season-times" type="season" value="*"] Default times: [select rangetime "08:00 - 13:00"] [/condition] [condition name="season-times" type="season" value="week_one"] Times (1): [select rangetime "08:00 - 13:00"] [/condition] [condition name="season-times" type="season" value="week_two"] Times (2): [select rangetime "09:00 - 12:00"] [/condition] [condition name="season-times" type="season" value="week_three"] Times (3): [select rangetime "20:00 - 22:00"] [/condition] [condition name="season-times" type="season" value="week_four"] Times (4): [select rangetime "16:00 - 18:00"] [/condition]
          Kind Regards.

  7. Hello,

    I have Booking Calendar Large version running.

    My business is about washing cars, and I can wash between 4 and 16 cars per day.
    How can I adjust my calendar so that when you select the number of cars, let's say 7, from the form, the booking calendar knows the number of cars you have selected and it knows that the remaining availability for that day is for 9 cars left, in order to prevent booking for more cars than we are able to wash ?

    I hope my explanation is clear.

    Best regards,

    Martin

  8. Hi, I wanted to know if it's possible to make something disappear when you chose something specific in a dropdown list. For example, in the code that I wrote below, in "durationtime", if you choose the "8h" input, the "ifdemijournee" disappears and so does the tag before it. I guess it would be possible with a script or some sort of thing like that but I really don't know where to start from. That would be nice if you could help me with that! thank you 🙂

    [code]
    Durée *:[select* durationtime default:4h "Demi-Journée (4h)@@4h" "Journée Complète(8h)(+150$)@@8h"]
    Période de la journée :[select* ifdemijournee default:am "Journée Complète@@complete" "Avant-Midi@@am" "Après-Midi@@pm"]
    [/code]

    • Hello.

      Please try to use this booking form configuration:
      <p class="wpbc_duration">Durée *:[select* durationtime default:4h "Demi-Journée (4h)@@4h" "Journée Complète(8h)(+150$)@@8h"]</p> <p class="wpbc_to_hide">Période de la journée :[select* ifdemijournee default:am "Journée Complète@@complete" "Avant-Midi@@am" "Après-Midi@@pm"]</p> <script type="text/javascript"> jQuery( ".wpbc_duration select" ).on( 'change', function(){ if ( '8h' == this.value ) { jQuery( '.wpbc_to_hide' ).hide(); } else { jQuery( '.wpbc_to_hide' ).show(); } } ); </script>

  9. Hello,

    I can not set the costs according to the days. I have 2 rates:
    - 100 € per day for week days (Monday, Tuesday, Wednesday, Thursday, Friday)
    - € 170 per day for Saturdays.

    If I select Saturdays, it works. If I select only days on weekdays, it also works.

    But if I mix days on weekdays and Saturdays, it does not work.

    For example, if I select 2 days in the week + a Saturday, the calculated amount will be 300 € and not 370 €.

    If I select 1 Saturday + 2 days during the week, the calculated amount will be 510 € and not 370 €.

    I used 2 filters of season, one for days on weekdays and a second for Saturdays.

    Thank you for your help.

    • Hello.
      1) Please be sure that you have set cost per 1 day at the Booking > Settings > Payment page.
      2) Open the Booking > Resources > Cost and rates page and click on "Valuation days" button. recheck that you have NO, any cost settings here.
      3) Now open the Booking > Resources > Cost and rates page and click on Rates button, recheck that you have activated specific rate during specific season - the checkbox at the left side near specific rate must be checked.
      4) Additionally, please activate the "range days selection mode using 2 mouse clicks" at the Booking > Settings General page in calendar section, so to be sure that you have selected only specific range of days, and do not have some missed selected days anywhere else, if you are using multiple days selection and scrolling the calendar.
      Kind Regards.

  10. thank you, it works for simple costs.

    on the other hand, if I want to make decreasing prices according to the number of days:
    - 1 to 3 days during the week: 100 € per day
    - 4 to 6 days during the week: 70 € per day

    - for 1 Saturday: 170 €
    - for 2 Saturdays: € 340
    - for 3 Saturdays: 440 €

    I can not work in date range

    How can I do ?

    Thank you for your help

    • Hello.

      Its possible with "Valuation days" at the Booking > Resources > Cost and rates page.

      But please note the "Valuation days" can apply to any days, or can depend from check in day only.
      Watch it in this video guide https://wpbookingcalendar.com/help/valuation-days-cost-video-overview/

      In case, if your visitor can start selection from any weekdays, so then you need to define as 7 separate season filters each of your weekdays at the Booking > Resources > Filters page.

      And then configure "Valuation days" for each of your days, something like this:

      Together 2 days = XX if check in day in "Mon" season filter"
      Together 2 days = XX if check in day in "Mon" season filter"
      ...
      Together 7 days = XX if check in day in "Mon" season filter"
      ...
      Together 14 days = XX if check in day in "Mon" season filter"
      ----
      Together 2 days = XX if check in day in "Tue" season filter"
      Together 2 days = XX if check in day in "Tue" season filter"
      ...
      Together 7 days = XX if check in day in "Tue" season filter"
      ...
      Together 14 days = XX if check in day in "Tue" season filter"
      ----
      .....
      ----
      Together 2 days = XX if check in day in "Sun" season filter"
      Together 2 days = XX if check in day in "Sun" season filter"
      ...
      Together 7 days = XX if check in day in "Sun" season filter"
      ...
      Together 14 days = XX if check in day in "Sun" season filter"

      Kind Regards.