Support Archive (4)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Hello,

    I need help !
    I can not make a discount for a reservation greater than or equal to 3 days. I am using the Business Medium SingleSite 8.3
    For example if the customer reserves 3 days, he can have a discount of 10%
    Thank you !

      • Thank you very much for the help. I saw that but what I want to do is :
        1 day no discount
        2 days no discount
        but if the customer reserves more than or = 3 days he receives a discount of 10% on the total amount
        For example :
        1 day = 95€ ; 2 days = 190 € ; 3 days = (95 x 3) - 10 %=256,50€. That's what i want to do.
        When i use "From 3 to 99 days = 90% for cost per each day" I get : 275.50€
        2 days (95 x 2) + (95 -10%)
        I have tried many solutions but I can not really do this manipulation which must be very simple. What is my mistake ... help !!!

        • Hello.
          Please check my previous comment.
          There you need to have one additional cost line with “Together” term.
          Kind Regards.

          • First, thanks for your help !
            ....and sorry if I can not understand
            If I use "together" it will work but only for the number of days indicated. So I have to do together 3; together 4; together 5 etc. that's it?
            But it only works on the base price (95€). If I do this with for 3 people with the price of 120 € per day (advanced cost / visitors: 3 = 25€ per day(95+25=120)),
            I get: (120 € x 3) - ((95x3)-10%) = 331.50€
            And what i want if they are 3 people for 3 days or more is :
            (120 x3) -10% = 324 €

            I'm just looking for a 10% discount for people who book 3 days or more
            3 days with 2 visitors = (95€ x 3) -10% = 256,50 €
            3 days with 3 visitors =((95+25)x3) -10 % = 324 €
            Thank you again for your help !

            • Hello.
              The only thing that you need to configure these 2 lines for “Valuation days”:
              Together 3 days = 90% from cost of all days From 4 to 99 days = 90% for cost per each day

              If you have difficulty with setting this, please send email to support @ wpbookingcalendar.com
              And then we will send screenshot of this configuration.
              Kind Regards.

  2. Hi! I have the version Business Large and I'm configuring the search page that works correctly, even when I click on the book button and brings me back to the booking form page. my question is if I have already selected the dates in the search page and I have made my choice I would not see the calendar in the reservation form as I have already chosen the dates. how can I do ?

    • Hello.

      You will be need to make this fix to hide the calendar.

      Please open this file wp-content/plugins/{Booking Calendar Folder}/inc/js/biz_l.js

      ( you can check how to edit files in WordPress menu in this article https://wpbookingcalendar.com/faq/how-edit-file-in-wp-menu/ )

      then find this code:

      ********************************
      function setDaySelectionsInCalendar(){ clearTimeout(timeout_SelectDaysInCalendar); // Parse a URL var myURLParams = location.href.split('?'); myURLParams = myURLParams[1].split('&'); for (myParam in myURLParams) { myParam = myURLParams[myParam].split('='); if (myParam[0] == 'bk_check_in') var check_in_date = myParam[1]; if (myParam[0] == 'bk_check_out') var check_out_date = myParam[1]; if (myParam[0] == 'bk_visitors') var bk_visitors_num = myParam[1]; if (myParam[0] == 'bk_type') var my_bk_type = myParam[1].split('#')[0]; } jQuery('select[name=visitors'+ my_bk_type + ']').val( bk_visitors_num ); check_in_date = check_in_date.split('-'); check_out_date = check_out_date.split('-'); var bk_type = my_bk_type;
      ********************************

      and replace it to this code:

      ********************************
      function setDaySelectionsInCalendar(){ clearTimeout(timeout_SelectDaysInCalendar); // Parse a URL var myURLParams = location.href.split('?'); myURLParams = myURLParams[1].split('&'); for (myParam in myURLParams) { myParam = myURLParams[myParam].split('='); if (myParam[0] == 'bk_check_in') var check_in_date = myParam[1]; if (myParam[0] == 'bk_check_out') var check_out_date = myParam[1]; if (myParam[0] == 'bk_visitors') var bk_visitors_num = myParam[1]; if (myParam[0] == 'bk_type') var my_bk_type = myParam[1].split('#')[0]; } jQuery('select[name=visitors'+ my_bk_type + ']').val( bk_visitors_num ); check_in_date = check_in_date.split('-'); check_out_date = check_out_date.split('-'); var bk_type = my_bk_type; jQuery( '#calendar_booking' + bk_type ).hide();

      ********************************

      Please do not forget to clear browser cache before testing these changes.

      Kind Regards.

  3. Hello, I have contracted the average version and I would like to know if it is possible to configure the plugin so that it sends the client an email 24h before the reservation as a reminder.

    Thank you very much

    • Hello.
      Unfortunately, the email reminders does not support in the Booking Calendar. Sorry. Booking Calendar support only email confirmation, that appear after specific action, like creation of new booking or approving of new booking, etc...

      This feature exist in our TODO list, and it will be available in some future updates of plugin.
      Kind Regards.

  4. Hello,
    when I want to book 1 day only I have the following error in the form :
    Erreur ! S\'il vous plait remettez à zéro les dates d\'entrée/sortie ci-dessus.
    this error does not appear when I enter 2 days on the calendar

    Thank you for help !

  6. Hello Suport,
    I it possible to can i display resource in dropdown in same form and change resource to automatic change booking calendar according resource.

    Thanks

  7. Hello Support,

    Any field for multiple file upload?

    Thanks,

    • Hello.
      Unfortunately, Booking Calendar does not support the upload or attachments during booking process. Sorry.

      If you need that visitor upload some file during booking process, then please configure in the email template (that sending to the visitor, after visitor made the booking) some link to the secret page, where will be exist some form for uploading files.

      For uploading files, please use some other plugin, then just insert into that "secret" page some form for ability to upload file by your visitor.
      Kind Regards.

  8. Hello,

    How should I do so that the customer can not modify his reservation after he has validated his reservation ?
    when we send him a payment request (page with [bookingedit]) he has the opportunity to change his reservation and I do not want that
    Thank's !

    • Hello.
      If you want that edit link become not valid after approving of booking, so then you can activate this option at the Booking > Settings General page in Advanced section.

      If you want that visitor can not edit the own booking at all, so then just remove the edit links shortcodes from email templates at the Booking > Settings > Emails page.
      Kind Regards.

  9. Hi ,
    I am using free version of booking plugin . But I want some thing like this. Until filling all required fields the submit button keep disable. Once filling all required fields the submit button become active. Like this http://jsfiddle.net/JRVyN/ . Please help me out ASAP.

    One more question can i remove form label and use placeholder for all fields in this plugin?

    • Hello.
      Sorry, it’s does not possible such configuration with unavailable send button in actual versions of Booking Calendar. User still will not be able to submit the booking form, until enter values to all required fields, otherwise warnings will show up.

      It’s possible to remove form labels and to use placeholders for text fields in the paid versions of Booking Calendar. Please use shortcode generator at the right side of the Booking > Settings > Form page for the fast and correct creation of booking form fields.
      Watch it in this video guide https://wpbookingcalendar.com/help/booking-form-fields-settings-video-tutorial/
      You can test Booking Calendar live demos at this page https://wpbookingcalendar.com/demo/ to be sure in functionality and do not have misunderstanding.
      Kind Regards.

  10. does the advanced cost functionality have to work with select fields or can I use a text box. Potential to have very large number of guests so using a select is not great