Support Archive (5)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Hello,
    I use Booking Calendar Personal for years. Today I just tried to make some changes, but when I added Booking Calendar block within the WordPress block editor, nothing happenned (ie the setting panel of the block does not show up)
    I can see the block what was inserted in the page a few years ago, but can not insert new Calendar block.
    On the other hand, I can use the general shortcode block, but please help what can be the problem. I use Booking Calendar Personal 8.7.2.
    Thanks

    • Hello.

      1) Please be sure to use the latest update of Booking Calendar 8.8
      In case if you are using the paid version of Booking Calendar, then you can request the new update of Booking Calendar on this page: https://wpbookingcalendar.com/request-update/

      2) After this please clear browser cache. And only after this please test your calendar.
      Please check more here https://clear-my-cache.com/en/windows.html

      3) Otherwise most probably that you are having some JavaScript error at that page. Please recheck your page for any JavaScript errors (usually for see what JavaScript error you have you need to press Ctrl {+} Shift {+} J for showing browser console) and try to fix them.
      You can check for the most common issues on the FAQ page https://wpbookingcalendar.com/faq/ at the troubleshooting section.
      You can also try to deactivate one by one all your active plugins at the WordPress > Plugins menu. Then retest it again.
      If its not help, please deactivate your active theme and active the default WordPress theme. And then retest it again. May be there exist some conflict with some active plugin or actual theme and just need to find the reason of that issue.
      If you still will have this issue, please send the link to the page with booking form, where you are having an issue, I will check it then.

  2. tell me if I can implement my project with your plugin this way - I have a site for renting 6 apartments "renotower.fr", each apartment has its own page and on each I want to connect your calendar for booking, so that they do not overlap in reservations ... It turns out that I need 6 calendars (for each apartment)?

  3. Thank you, I'll do the upgrade soon.

    New question:
    Is it possible to configure independent Admin notification emails for the separate resources?
    I mean that my resources are 2 experts(opticians), and their time can be booked in advance by our customers.
    Booking notifications are received directly by the experts and they can accept or decline the booking requests in their email using links.
    In the past I have only one resource (expert), but now I'm involving the second one from January next year. That's why I need to have separate notifications for the resources.

  4. Hello dear support!
    The slider on the main page of the meazure.ru stopped working after Installations of the free version of the Booking Calendar.
    I am using site templates VW Startup Version: 0.5.6 or VW Consulting Version: 0.1.7.
    If the plugin is deactivated, the slider starts working. Please correct.

    WordPress 5.6, PHP 7.4, Booking Calendar 8.8

    • Hello.

      You can deactivate loading of bootstrap library by Booking Calendar at the Booking > Settings General page in Advanced section, by unchecking this option " Disable Bootstrap loading on Front-End " after expand of this section " Show advanced settings of JavaScript loading ".
      Its can fix some issues in your theme (if you have some), but its also be reason of not showing mouse over tooltips in the Booking Calendar at the front-end side.

  6. Hi,

    the actual calendar is not showing on my booking admin page so i can't add any bookings at the minute...

    Any ideas how to get the calendar to show?

    Thank you

    • Hello.
      Please open the Booking > Settings > Form page and select in the top toolbar this option "Calendar and form are centered" and click on "Save changes" button.
      then test it.
      Otherwise Please send the link to your page with booking form, where you are having the issue.

  8. Dear,
    Is it possible to pass the new created booking_id after posting a booking with the send button to the Thank You page for further processing of the new created booking?

    thanks a lot for your reply.
    Luc

    • Hello.
      Unfortunately, no. We will add this feature to the TODO list for having it in future updates of plugin, but I can not say when exactly it’s will be implemented. Thank you for understanding.

  9. Hi,

    can I change the colour of the body of the search form?

    • Hello.
      You can make CSS customization of search form and search results at this file: ../wp-content/plugins/{Booking Calendar Folder}/inc/css/search-form.css

      Disclaimer. Unfortunately we can not start, right now, some personal customization or custom development, because we have almost no free time.
      Check more about, what support we are providing here https://wpbookingcalendar.com/faq/what-support-do-you-provide/
      Thank you for understanding.
      Please note, if you modify the source code of the Booking Calendar, we will not guarantee the correct work of the plugin and do not support it.