Support Archive (5)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Hi,

    When displaying a timeline I activated the "popover" option for further details. Is it possible to insert a link in the popover description with even further details, e.g. link to registration of an event?

    Upon creating a new event I tried adding Link in the details field but it did not work (got filtered out I guess). Is there a way to insert a clickable link in the "details" of a booking/event, e.g. shortcode [link]someurl.com[/link]

    Best regards

    • Hello.
      Unfortunately, its does not possible in the Booking Calendar versions. Sorry.
      If you need manually to add fixed link to the popup booking details, the stastic link to all exist bookings, so you can do this in this function content
      public function wpbc_get_booking_info_4_popover( $bk_id, $bookings, $booking_types ){
      inside of this file ../{Booking Calendar Folder}/core/timeline/v2/wpbc-class-timeline_v2.php

      Disclaimer. Unfortunately we can not start, right now, some personal customization or custom development, because almost have no free time.
      Check more about new features here https://wpbookingcalendar.com/faq/need-new-feature/
      Thank you for understanding.
      Please note, if you will modify the source code of the Booking Calendar, we will not guaranteed the correct work of plugin and do not support it.

  2. Hi,

    i use your booking calendar for several pages.
    Unfortunately, the coloring does not work for reserved days and confirmed days. Could you have a look? I would be happy to send you the access data by email.

    Best regrds

    Chris

    • Hello.
      If you do not see the booked dates in calendar at the front-end, please open the General Booking Settings page and in the "Advanced section", please be sure that you have not activated this option: "Allow unlimited bookings per same day(s)". This option must be unchecked. If its checked, please uncheck it and update the settings.
      This option "Use pending days as available" must be unchecked, as well.

      If you still will have this issue, please recheck for the any cache plugins, like "WP Super Cache" or "W3 Total Cache". If you are using someone, please deactivate it or add the exception to the page with booking form for do not cache this page(s).

      Kind Regards.

  3. Hi Support,

    I've got some questions about some functionality of the plugin that I already use for a Bed & Breakfast.
    1 - payment Question
    My price per room per night changes when a client books for a full week (for example 10 a day or 60 a week). Can I set this automatically in the plugin? Also I add cleaning costs per night for the rooms. How can I set this up?

    2. Payment question
    My customers have to make a 50% deposit of the total cost in order to get the booking 'accepted', can I automate this for them?

    3 - Can I send automatic e-mails to the customers with some additional data that I for example insert in the notes of an booking?

    Looking forward to your reaction.

    Regards,

    Larissa Tops

  4. HI, i would like to know if its possible to block period without make a reservation for exemple every year i m going to my chalet but i would like to block this time, or for renovation ...

    Is there an other way to block a period ?

    THX

  5. i ve just bought the simple version, to install it, i have to reinstall the zip i received in the email ? will i lose all my reservations done ? or there is an other way to install it

  6. I ve a lot of question 🙂
    Is it possible to make price for season ?

  7. Hi,

    In the booking form, I want to display not only the total price but also the price per person per day

    So I want to take the total price, divide it by the number of people (which were entered in the dropdown) and then divide it by the number of days booked (which was selected in the calendar)

    example: 5 days booked
    4 people booked
    total price 1000 USD (auto calculated in the form)

    1000USD / 4 / 5 = "This offer costs you only 50USD per person per day."

    It would be extremely benefitial for business to display this value as well, because a high price is much more likely to be accepted if broken down to "this is how little it costs each day for every person"

    (Eventual entered promocodes should be applied as well to this calculation)

    Looking forward to hear from you

    • Hello.
      Unfortunately, its does not possible in the Booking Calendar versions. Sorry.
      We will add this feature to the TODO list for having it in future updates of plugin, but I can not say, when this feature will be implemented. Sorry.
      Kind Regards.

  8. I have the business medium version of Booking Calendar on our website but when I insert the Booking Calendar into a new page there is no blue banner to edit it or make it appear on the page. Is there a reason for this?

      • We can see the icon and it appears to add it as a block, but then no blue edit bar comes on the page so it doesn't then show up on the live version of the website.

        • Hello.
          Its seems like some conflict issue with some other plugin.
          1) Please try to deactivate one by one all your active plugins at the WordPress > Plugins menu and make testing after each plugin deactivation.
          If its not help, please deactivate all your plugins and active the default WordPress theme. And then retest it again.
          We just need to find the reason of this issue.

          2) Otherwise you can insert the booking form in Gutenberg editor in Classic (old) way, like in this description: https://wpbookingcalendar.com/faq/booking-form-in-gutenberg/
          Or you can add the "shortcode block" and then enter Booking Calendar shortcode manually relative to this instruction: https://wpbookingcalendar.com/faq/shortcode-booking-form/

          Kind Regards.

  9. If i set seasons for a resource but i have advanced costs in the form for visitors and the prices of visitors changing in every season too , is there a way to automatic change form or prices from season1 to season2 ?
    As i have activated the seasons and will automatic calendar change the prices of the resource i have to go manual then and change from the form the advanced costs and save or another way i think is to create form season1 and form season2 with each costs for visitors and the day season changes to go to resource and change the form from drop down .
    If there is not already way to make it automatic assign to season as well that would be a great features for later updates i think .
    Thanks

  10. Hi,

    I am encounteering issue with translation of the search form and search results.
    Our website is in 3 languages (FR, DE and EN), and we use WPML.
    Everything else worked really well, but we have a search form on the homepage that always redirect to the french version of our search results.

    The search result page is translated in all 3 languages and tested (it works if I try the URL), the search form and search results are both translated through your plugin with [lang=fr_FR] and [lang=de_DE] (and again it work if I directly put URL), and I even push the thing further by adding the following code in my homepage to have a different version per language :

    But it still doesn't work to work. No matter what I try, it is redirecting always to french version (which is our principal language on the website).
    I don't get what I did wrong or forget.
    Would you mind helping me with that ?

    Thank you,
    Morgane