Support Archive (5)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Hi,

    The plugin often gets mixed up and always showing up an error

    already updated but it's still mixed up

  2. Hello,
    I needed booking calendar for multiple users. So when i checked videos, i think this Booking Calendar MultiUser plugin will useful for me. But i have some doubt. Is it any shortcode available for this multi user plugin. Because based on my functionality, i need to display event calendar management for each user to their own user panel . Here when i checked tutorial, the calendar management showing in the admin panel. Can you please reply.

    • Hello.
      Its possible to manage the bookings ONLY in booking admin panel, that exist in WordPress admin panel. Its does not possible to have booking admin panel at front-end side of your website.

      In Booking Calendar MultiUser version possible that each registered WordPress user (your owner) have own individual independent booking admin panel, and can see and manage only own booking resources and some other settings (other owners will not see the bookings from this owner, they can see only own bookings). Please check more here (at bottom of the page) https://wpbookingcalendar.com/overview/

      Also each owner (user) will receive the emails about the bookings of the own service(s) or property (booking resource(s)) and can approve or decline them. Please note, that the each owner WordPress user) will have different individual calendar(s) with booking forms in the separate pages. Please retest it in the live demo. You can read more about the initial configuration of the Booking Calendar MultiUser version: https://wpbookingcalendar.com/faq/multiuser-version-init-config/

      Watch it in this video guide https://wpbookingcalendar.com/help/multiuser-video-overview/

      Please test the live demo of Booking Calendar Multiuser version here: https://multiuser.wpbookingcalendar.com/
      Admin Panel of Multiuser version (here you can test several admin panels functionality): https://multiuser.wpbookingcalendar.com/admin-panel/

      Kind Regards.

    • Hello.
      This issue because of conflict with your theme.
      Please make this fix.
      Please open this file https://holidaycostablanca.com/wp-content/themes/realestate-7/css/base.css

      ( you can check how to edit files in WordPress menu in this article https://wpbookingcalendar.com/faq/how-edit-file-in-wp-menu/ )

      then find this code:

      /* All Mobile Devices */ @media screen and (max-width:991px) { table { margin: 0 auto; width: 100%; border-spacing: 0; } table thead { clip: rect(1px, 1px, 1px, 1px); padding: 0; border: 0; height: 1px; width: 1px; overflow: hidden; } table tbody, table tr, table th, table td { display: block; padding: 0; text-align: left; white-space: normal; } table tr td, table tr th { padding: 2em 1em; vertical-align: middle; overflow: hidden; position: relative; vertical-align: top; border: 1px solid #edf0f1; border-top: none; width: 100%; white-space: normal;} table th[scope="row"] { width: 100%; text-align: center; display: block; background-color: #b3bfc6; margin: 0 auto; padding: .5em 0; } table td[data-header]:before { content: attr(data-header); display: block; float: left; width: 50%; color: #000000; font-weight: bold; text-align: left;} table td[data-header] > * { display: block; width: 50%; float: right; clear: right; padding-left: 1em; margin-top: 0;} table td[data-header]:after { content: ""; position: absolute; left: 0; top: 0; width: 50%; border-right: 1px solid #EDF0F1; padding-bottom: 200%; display: block;} }

      and replace it to this code:

      /* All Mobile Devices */ /* @media screen and (max-width:991px) { table { margin: 0 auto; width: 100%; border-spacing: 0; } table thead { clip: rect(1px, 1px, 1px, 1px); padding: 0; border: 0; height: 1px; width: 1px; overflow: hidden; } table tbody, table tr, table th, table td { display: block; padding: 0; text-align: left; white-space: normal; } table tr td, table tr th { padding: 2em 1em; vertical-align: middle; overflow: hidden; position: relative; vertical-align: top; border: 1px solid #edf0f1; border-top: none; width: 100%; white-space: normal;} table th[scope="row"] { width: 100%; text-align: center; display: block; background-color: #b3bfc6; margin: 0 auto; padding: .5em 0; } table td[data-header]:before { content: attr(data-header); display: block; float: left; width: 50%; color: #000000; font-weight: bold; text-align: left;} table td[data-header] > * { display: block; width: 50%; float: right; clear: right; padding-left: 1em; margin-top: 0;} table td[data-header]:after { content: ""; position: absolute; left: 0; top: 0; width: 50%; border-right: 1px solid #EDF0F1; padding-bottom: 200%; display: block;} } */

      Please do not forget to clear browser cache before testing these changes.

  4. Hello,
    At the moment I have the version "Business Medium"
    I would like to know if I can put in the calendar, available hours and other hours not available for the same day.
    If not, which version should I have?

    Thank you

    • Hello.
      1) The "...other hours not available for the same day..." can be only in case, if you will make bookings for such "time-slots. You can do this at the Booking > Add booking page. Watch it in this video guide https://wpbookingcalendar.com/help/add-new-booking-admin-video-tutorial/

      2) The bookings for specific timeslots possible in your version of Booking Calendar.
      The ability to book for the specific times possible in the Booking Calendar Business Small / Business Medium versions (and in higher versions for booking resources with capacity =1).

      Please note if you will make the booking for the specific timeslot, this timeslot become unavailable for the other visitors for that selected date in current specific calendar.

      Please watch more in this video: https://wpbookingcalendar.com/help/booking-calendar-video-timeslots/

      You can configure the timeslots selections on the Booking > Settings > Form page. Please use the "shortcode generator" on the right side of that page for the correct generation of the shortcode.

      You can use one"timerange" (timeslots) or "start time" and"end time" selections or"starttime" and "duration"of time selections shortcodes or even start time and end time entering shortcodes. Please read more about the booking form fields configuration here https://wpbookingcalendar.com/help/booking-form-fields/

      You can test the bookings for the specific time-slots in action on the live demo of Business Small version (which is configured by default for the bookings of specific time-slots) here: https://bs.wpbookingcalendar.com/ Other live demo you will need to reconfigure.

      Kind Regards.

  5. Hello,

    Is there a way to set the width of the date column in the monthly calendar view, or just have the date without the day.
    In the settings I can pick custom, and tried M j, y but it looks like automatically add the prefix l, for the day of the week. I am having issues on some mobile phones with smaller screens. Example in the left side date column you only see Thu, Aug

    I either need the ability to get rid of the day(Mon,Tue,etc), or move the column divider.
    Thanks

    • Hello.
      If you mean this functionality in "Timeline", so then its does not possible.
      But in next update of Booking Calendar we will fully re-update the Timeline, so its will have better look at mobile devices.
      Kind Regards.

  6. Hi Support

    I have the Medium Buisness calendar.
    I use it for booking two different RV's (autocampers), therfore I need two seperate calendars (one for each RV).
    Is there a way to have two or more seperat calendars and how do I do that with ShortCodes?

    KR

  7. Hello!

    Auto approval is a great feature. How can I set it to specified resources (like id)?

    Thank You!

    Best regards,
    VinczeI

    • Hello.
      By default its does not possible, but you can make this fix.
      Please open this file ../wp-content/plugins/{Booking Calendar Folder}/core/lib/wpbc-booking-new.php

      ( you can check how to edit files in WordPress menu in this article https://wpbookingcalendar.com/faq/how-edit-file-in-wp-menu/ )

      then find this code:

      $auto_approve_new_bookings_is_active = trim( get_bk_option( 'booking_auto_approve_new_bookings_is_active' ) ); $is_approved_dates = ( $auto_approve_new_bookings_is_active == 'On' ) ? '1' : '0';

      and replace it to this code:

      $auto_approve_new_bookings_is_active = trim( get_bk_option( 'booking_auto_approve_new_bookings_is_active' ) ); $is_approved_dates = ( $auto_approve_new_bookings_is_active == 'On' ) ? '1' : '0'; // Auto approve only for specific booking resources $booking_resources_to_approve = array(); $booking_resources_to_approve = apply_filters( 'wpbc_get_booking_resources_arr_to_auto_approve', $booking_resources_to_approve ); if ( in_array( $bktype, $booking_resources_to_approve ) ) { $is_approved_dates = 1; }

      After this you can add code similar to this in your functions.php file in your theme, or in some other php file:
      function my_wpbc_get_booking_resources_arr_to_auto_approve( $resources_to_approve ) { $resources_to_approve = array( 9, 12, 33 ); // Array of booking resources ID, which you need to auto approve return $resources_to_approve; } add_filter( 'wpbc_get_booking_resources_arr_to_auto_approve', 'my_wpbc_get_booking_resources_arr_to_auto_approve' );

      Disclaimer. Unfortunately we can not start, right now, some personal customization or custom development, because almost have no free time.
      Check more about new features here https://wpbookingcalendar.com/faq/need-new-feature/
      Thank you for understanding.
      Please note, if you will modify the source code of the Booking Calendar, we will not guaranteed the correct work of plugin and do not support it.

      • Hi,

        I have similar questions but I need a possibility to auto approve all resources ?
        Simply every new request will be approve automatically.

        Thank You in advance !

        • Hello.
          This functionality available in the Booking Calendarar Business Small or higher versions. You can activate the "auto approve all incoming bookings" at the Booking > Settings General page in "Auto approval / cancellation section".
          Kind Regards.

  8. Hello,

    I use the booking form with specific time slotes depending on which day you want to book.
    Now our Customer wishes to set the capacity to 2 bookings instead of just one.
    I set this up as told in your manual but it seems that it does'nt work with the time slot configuration.

    Is there a way to combine the time slot and the capacity configuration as it is absolutely crucial to our customer?

    Thanks!

    • Hello.
      Unfortunately, if you are need to make the several specific number of bookings per the same timeslot at same date in SAME CALENDAR, its does NOT possible in any versions of Booking Calendar. Sorry. Please check my suggestion bellow.

      A) The ability to book for the specific times only possible in the Booking Calendar Business Small / Business Medium versions (and in higher versions for booking resources with capacity =1). Please note if you will make the booking for the specific timeslot, this timeslot become unavailable for the other visitors for that selected date in current specific calendar.

      In lower versions of Booking Calendar possible to make bookings only for restricted timeslots.

      You can configure the timeslots selections on the Booking > Settings > Form page. Please use the "shortcode generator" on the right side of that page for the correct generation of the shortcode.

      You can use one"timerange" (timeslots) or "start time" and"end time" selections or"starttime" and "duration"of time selections shortcodes or even start time and end time entering shortcodes. Please read more about the booking form fields configuration here http://wpbookingcalendar.com/help/booking-form-fields/

      You can test the bookings for the specific time-slots in action on the live demo of Business Small version (which is configured by default for the bookings of specific time-slots) here: http://bs.wpbookingcalendar.com/ Other live demo you will need to reconfigure.

      B) If you need to make the specific number of bookings per days, then you need to check the Booking Calendar Business Large version, where is possible to make several reservations per specific FULL date(s) by visitors (not time slots). Please read more about it here http://wpbookingcalendar.com/overview/#capacity

      At this version is possible to set capacity of the booking resource, so date(s) in calendar will be available until number of reservations is less then capacity of the booking resource.But in this version is possible to make reservation only for FULL date, not a time slots (time slots in this version only record data in the DB, but do not play any logic in reservation). Please read more info about the booking resources and how to configure them here http://wpbookingcalendar.com/help/booking-resource/

      We highly recommend to check this article about different configuration of capacity and availability http://wpbookingcalendar.com/faq/capacity-concept/

      _____________________________________________

      Suggestion! I can suggest that you can create the booking resource with specific capacity in Booking Calendar Business Large version for the each of your times and then have the independent own calendar for the each of your time slot for the reservation. Its mean that your visitors firstly, need to select the times in the selectbox, where will be list all your options.

      And only after that select the date and fill the booking form. Its can be look like this: http://bm.wpbookingcalendar.com/select-resource-2/
      ___________________________

      Kind Regards.

  9. Hello

    I'm considering if I should add a language to my website, so it contains both danish and english. But is it possible for me to have the same calendar in 2 different languages at my website? And if yes, how do I do that? You know I would like it to play together so that if someone book a canoe in the english version it also register the booking at the danish version of the calendar?

    Thanks

    Regards, Kasper

  10. Hello. I'm using your free version 8.5.1.2 and using the Graphene theme.
    You can see the bookings by looking here http://www.robhodgins.com/bookings/. I like how it looks. Thank you.
    I wish to create an event on one specific day (Monday evenings at 7:00 pm that has a limited number of people allowed to attend. So, only the first 6 people to book will be allowed to book. After that, the event will show as filled up and nobody else can book. How can I make an event with those properties?

    • Hello.
      Please note, Booking Calendar it’s more booking system than the event system. So usually the dates or times become unavailable just after first booking.

      1) In your case you can activate the “Use pending bookings as available dates” at the Booking > Settings General page in Advanced section. And manually approve the 5th booking ,for that date/time, and after that the date or time will become unavailable.

      2) If your need more automatic mode.

      Unfortunately, if you are need to make the several specific number of bookings per the same timeslot at same date in SAME CALENDAR, its does NOT possible in any versions of Booking Calendar. Sorry. Please check my suggestion bellow.

      A) The ability to book for the specific times only possible in the Booking Calendar Business Small / Business Medium versions (and in higher versions for booking resources with capacity =1). Please note if you will make the booking for the specific timeslot, this timeslot become unavailable for the other visitors for that selected date in current specific calendar.

      In lower versions of Booking Calendar possible to make bookings only for restricted timeslots.

      You can configure the timeslots selections on the Booking > Settings > Form page. Please use the "shortcode generator" on the right side of that page for the correct generation of the shortcode.

      You can use one"timerange" (timeslots) or "start time" and"end time" selections or"starttime" and "duration"of time selections shortcodes or even start time and end time entering shortcodes. Please read more about the booking form fields configuration here http://wpbookingcalendar.com/help/booking-form-fields/

      You can test the bookings for the specific time-slots in action on the live demo of Business Small version (which is configured by default for the bookings of specific time-slots) here: http://bs.wpbookingcalendar.com/ Other live demo you will need to reconfigure.

      B) If you need to make the specific number of bookings per days, then you need to check the Booking Calendar Business Large version, where is possible to make several reservations per specific FULL date(s) by visitors (not time slots). Please read more about it here http://wpbookingcalendar.com/overview/#capacity

      At this version is possible to set capacity of the booking resource, so date(s) in calendar will be available until number of reservations is less then capacity of the booking resource.But in this version is possible to make reservation only for FULL date, not a time slots (time slots in this version only record data in the DB, but do not play any logic in reservation). Please read more info about the booking resources and how to configure them here http://wpbookingcalendar.com/help/booking-resource/

      We highly recommend to check this article about different configuration of capacity and availability http://wpbookingcalendar.com/faq/capacity-concept/

      _____________________________________________

      Suggestion! I can suggest that you can create the booking resource with specific capacity in Booking Calendar Business Large version for the each of your times and then have the independent own calendar for the each of your time slot for the reservation. Its mean that your visitors firstly, need to select the times in the selectbox, where will be list all your options.

      And only after that select the date and fill the booking form. Its can be look like this: http://bm.wpbookingcalendar.com/select-resource-2/
      ___________________________

      Kind Regards.